SDE - Android/iOS, Prime Video Linear, Virtual Role (L5)

Prime Video is disrupting traditional media with an ever-increasing selection of movies, TV shows, Emmy Award winning original content, add-on subscriptions including HBO and Showtime, and live events like Thursday Night Football. Making great content available to customers, with high availability is just one part of the puzzle. Experimenting with different ways of making this content available to customers is equally important.Linear (24/7 Television or broadcast programming) is one of the key options for Prime Video customers. Although video on demand is on the rise, the global viewing hours weighs in favor of live or scheduled TV and OTT linear streaming is predicted to grow by 64% in next two years. We in Prime Video Catalog are building next gen linear catalog systems to provide best-in-class Linear TV experience to Prime Video customers. It is Day 1 for the linear TV experience on Prime Video.This is your opportunity to take an active role in shaping the future of digital video by defining the next generation of what Amazon customers are watching. We need your passion, innovative ideas, and creativity to help continue to deliver on our ambitious goals.We are looking for strong developers who are passionate about delivering excellent, digital media experiences to our customers. It is an opportunity to work with Principal and senior engineers to build high-speed data delivery systems, and creating simple solutions for the complex media ingestion and publishing processes.Successful candidates for this position will have a strong background in C++/Java, Python and/or SQL while experience with ElasticSearch, AWS services including Dynamo, SQS, Athena will help you contribute quickly. Equally important to these specific skills are a candidate's ability to multi-task, quickly adapt to new development environments and changing business requirements, learn new systems, create reliable/maintainable code, find creative and scalable solutions to difficult problems, and ability to communicate clearly and concisely both written and orally.Key job responsibilitiesYou will help lead the Linear Mobile Client team's transition to owning its mobile experience.This role requires comfort working in both Android and iOS environments. While having a specialty is acceptable, the position involves working on both platforms.Additionally, experience with Fire TV (an Android-based platform) is highly beneficial.A day in the lifeThe day starts with a quick email and Slack check to see if there have been any updates. Your team meetings will begin with a standup at 9:30 a.m. PST, led by one of your peers. Often, you will spin off with another developer or your manager to dive deeper into any questions you might have had earlier.Before lunch, you might connect with a product manager to review a project update and ensure we’re aligned for a big launch next week.Take a break and grab some lunch. Since you will be working from home, maybe enjoy a nice walk?Your afternoons will be spent building. You will work on documentation, review code, and push your own CRs. After a final push to your remote branch, you will log off for the day.- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- 1+ years of experience contributing to the system design or architecture (architecture, design patterns, reliability and scaling) of new and current systems.- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- Experience with mission critical, 24x7 systems- Experience with high throughput, multi-threaded systems- Experience implementing and consuming large scale web services- Expert working knowledge of data structures, algorithms, and object oriented design- Expert working knowledge of design patterns- Proven system design skills- Strong working knowledge of operating system fundamentals- Working knowledge of REST and RPC service patterns and other client/server interaction models- Working knowledge of common Internet technologies (e.g. HTTP, HTML, JavaScript, AJAX)- Relentless customer focus- Excellent analytical skills- Meets/exceeds Amazon’s leadership principles requirements for this role- Meets/exceeds Amazon’s functional/technical depth and complexity for this roleAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Video Editor/Motion Designer, Production and Content, Accelerate Seller Events

Are you interested in leveraging your video editing, motion design, project management, and relationship management skills as part of a production team, responsible for producing high quality, creative, and compelling Amazon seller conferences? This role will provide event and marketing assets through video and animations for highly visible, large-scale seller events and internal events and communications. The Video Editor/Motion Designer will be part of a team that owns the strategy and execution for Amazon seller events and supports other event and communication initiatives whether virtual, physical, or hybrid – including our annual flagship event, Amazon Accelerate.Key job responsibilitiesAs a Video Editor/Motion Designer, you will partner closely with lead Creative Producers, Marketing Managers, and Program Managers to create a variety of assets that inspire, engage, and educate our sellers and associates. You will work tirelessly to deliver multiple assets that tie event content together, promote seller events, excite and energize our sellers, and inform and inspire Amazonians. You understand that impactful videos are a significant part of the attendee experience, and you will work closely with creative designers and video producers to ensure that text, visuals, and video assets complement and tie stories together for maximum understanding and engagement. In this role, you will work collaboratively with production partners, producers, designers, product managers, marketers, and program managers across the Selling Partner Services organization, leading the editing and animation of assets to be viewed by worldwide audiences through an array of delivery channels. About the teamThe Accelerate Seller Events Team (ASET) is responsible for the end-to-end delivery of Amazon Seller events. This role will report into the Head of Production and Content and be responsible for editing and creating a portfolio of visual assets that will be leveraged in marketing communications (internally and externally), during general session and breakout sessions, and post-event materials. This role will also support a growing portfolio of internal event needs (Town Halls and communications) along with other ad-hoc programs and projects throughout the year. You will work with creative producers, program managers, marketing leads, event producers and content leads. - Experience using data and metrics to drive improvements- 3+ years of experience in video editing and motion design- Experience owning end to end delivery, and communicating results to senior leadership- Prior experience as video editor and motion designer in marketing, product, television/film, events, or an agency- Expertise in Adobe Creative Suite and other creative and post-production applications and tools- Experience building professional relationships with cross-functional teams and stakeholders- Strong decision-making skills in a fast-paced, collaborative environment- Ability to thrive in a deadline-driven and sometimes ambiguous environment- Ability to conceptualize and execute projects, with strong bias for action and ability to prioritize and meet deadlines- Impeccable organization and project management skills- Ability to easily communicate creative ideas and collaborate in a team environment- Experience working with legal, corporate communications, PR partners.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,600/year in our lowest geographic market up to $155,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Machine Learning / AI Internships

Within Apple’s Artificial Intelligence and Machine Learning organization (AIML), you can take part in the ongoing revolution that machine learning plays in daily life. Apple’s fully-integrated hardware and software provide unique opportunities to deliver amazing experiences, all while prioritizing user privacy. We do work in all fields of Machine Learning, including, but not limited to, large language models, diffusion models and reinforcement learning, as well as other related areas such as accessibility, privacy, and fairness. As an AIML intern, you will get to explore new methods, apply machine learning to solve ambitious problems, advance state-of-the art technology through research and publications, challenge existing metrics or protocols, and develop new theories that will impact the way we understand machine learning and the experiences it can enable. Come collaborate with some of the best in the business and help build the world's most innovative products and experiences. ...

Customer Service Lead, Luxury Stores Customer Service

Customer Service (CS) Luxury Lead - Workflow and Process ManagementThe candidate has mastered essential Customer Service Lead functions and is dedicated to providing superior world-class service while ensuring the effective management of workflow and processes. This individual will join a team of 4 Lead Associates and oversee 12 CSAs, facilitating the daily coordination of process and workflow management. The CS Lead will report to the Luxury Stores Manager, providing feedback on observations and trends. They will also serve as a key contact for escalated customer issues, assisting with training and ensuring adherence to Service Level Agreements (SLAs).Key job responsibilitiesKey Job Responsibilities:* Provide 1x1 coaching to CSAs and Lead team members to ensure performance meets company standards.* Identify performance improvement opportunities through contact evaluations, providing feedback to managers and Quality Assurance (QA).* Serve as a reference and point of contact for escalated customer situations, offering guidance and using judgment to resolve issues promptly.* Escalate and document progress and operational roadblocks to management. * Monitor real time adherence reporting to ensure service metrics are met.* Act as a Subject Matter Expert (SME) for company policies and processes.* Deliver quick results with minimal supervision in a dynamic and often ambiguous work environment.A day in the life* Manage CS help inbox, including monitoring and reporting trends, utilizing tools like Seller Central, CSC Call Center Manager, TT, SIM, and shipping carrier admin sites.* Monitor and guide daily workflow across phone, email, and chat channels, ensuring consistent coverage and service delivery.* Facilitate high-volume CS help desk communication using SIM, prioritizing issues and ensuring resolutions are handled within the SLA.* Maintain and follow up on manual, mishandled, or exception orders to ensure customer satisfaction.* Manage CS Issue ticketing with brand and fulfillment teams to resolve customer and departmental technical issues.* Assist with new hire training programs and onboarding of new CSA’s, ensuring a smooth transition into the team.* Distribute and manage special project workflows, collaborating with Customer Service Associates (CSAs).* Adopt CS policies and procedures, ensuring compliance and consistency through contact coaching and providing general support for the CS staff.* Collaborate with internal groups such as QC, Returns departments, Brand Teams, Merchandising, and FC to resolve customer-facing issues.* Sustain SLA adherence by managing high-volume workloads and assisting with peak demand periods.BASIC QUALIFICATIONS2+ years of experience in Customer Service or a related field, ideally in a high-touch service or luxury retail environment.* Flexibility with a full-time schedule, including shifts on weekends and evenings.* Strong critical thinking, problem-solving, and communication skills, with the ability to make decisions in a fast-paced, high-volume environment.* Ability to work with minimal supervision while managing multiple tasks and resolving complex issues.* Exceptional organizational skills, with the ability to prioritize tasks and manage time effectively.* Demonstrated initiative in identifying areas of improvement and providing solutions.* High school diploma or equivalent. ...

Editorial Manager, Ring Customer Support

Ring Customer Support is hiring a seasoned wordsmith with a passion for delivering crisp and concise information to internal and external customers. This role will uphold dynamic editorial standards that meet customer needs, based on insights from user experience and engineering partner teams. This position will dive deep in real-time feedback and provide guidance to the content team on how to raise the bar on content. A successful candidate brings both editorial and project management experience and demonstrates the ability lead and persuade colleagues to ensure a unified approach to content development.Key job responsibilitiesLeads weekly editorial meeting to guide the Ring Customer Support content team on best practices and dynamic trends, based on data analysis.Conducts routine audits of internal associate knowledge base and external-facing customer troubleshooting content to close gaps.Serves as liaison between data insights and user experience leaders to ensure the most up-to-date information informs editorial strategy. Authors Amazon documents, including strategy papers, retrospectives, and style guides to ensure the content team continuously raises the bar on user experience. Collaborates with the Ring CS video producer and visual editor to shape strategy around troubleshooting videos and animations. BASIC QUALIFICATIONSCommunications-related degree or work experience (journalism, marketing, public relations, etc.). Five or more years of experience in a corporate environment in roles that required project ownership. ...

Hardware Technology Internships

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, smart people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same passion for innovation that goes into our products also applies to our practices strengthening our commitment to leave the world better than we found it. Join us to help deliver the next groundbreaking Apple product. Do you love working on challenges that no one has solved yet? As a member of our dynamic group, you will have the unrivaled and rewarding opportunity to craft upcoming products that will delight and inspire millions of Apple’s customers every single day. ...

Senior Risk Analyst , SPEAR Special Programs & Projects

The Amazon Security Special Programs Evaluations Assessments & Response (SPEAR) Team is seeking a highly talented and motivated senior physical security specialist to serve as a Senior Risk Analyst within the SP2 team. This position is remote, and the candidate will be based anywhere globally. The position requires international travel amounting to approximately 50% to ensure the delivery of this team's mission.The Senior Risk Analyst is responsible for managing the lifecycle of complex cross-functional risk programs across Amazon's global operations, with a focus on AWS datacenters. You will be primarily focused on assessing and mitigating risks related to Amazon and AWS employees, operations, assets, and data. In this role, you will build and drive sophisticated risk assessments to inform and empower senior business leaders to more effectively protect their portfolios. You will partner with key business stakeholders within AWS Security, AWS Data Center Security, and other senior business leaders in various security organizations.Your responsibilities will include:• Defining and managing complex risk programs where the business problem, solutions, and risk strategy may not be well-defined• Driving risk reduction and helping define risk strategies in relation to business problems• Partnering with internal audit teams, policy owners, and compliance teams to interpret laws, regulations, and business policies• Representing risk management programs to internal partners• Providing long-term perspective and context for risk-related business and technology decisions• Writing clear and compelling narratives and presenting them effectively to directors and Senior Managers• Actively mentoring and developing team membersThe ideal candidate is an experienced security specialist capable of working at all levels across the organization. You must have an extensive working knowledge of physical security principles and how those relate to practical application and real-world implementation of processes and measures. This includes experience with Crime Prevention through Environmental Design (CPTED) concepts and principles. You should be skilled at planning, executing, and delivering products for both internal and external customersKey job responsibilities• Manage the lifecycle of complex cross-functional risk programs• Drive risk reduction and help define risk strategies for significant business problems• Partner with audit teams, policy owners, and compliance teams to interpret and apply relevant laws and regulations• Represent risk management programs to internal and external stakeholders• Provide strategic guidance on risk-related business and technology decisions• Develop and present clear, compelling narratives to directors and senior managers• Mentor and develop team members• Streamline and improve risk management processes and controls• Conduct analytical deep dives to identify vulnerabilities and root causes• Produce comprehensive risk treatment plans and recommendations• Stay connected with industry trends and maintain relationships with key industry personnelA day in the lifeAt the heart of this role is a builder that engages their partners to aid in making high-velocity decisions using risk analysis. This involves a combination of healthy project management skills, interpersonal skills and a willingness to take on new challenges as emerging needs arise.This builder will spend their day in a combination of online meetings with partners, collaboration sessions with peers, and individual project work time. They will be responsible for ad hoc inquiries and clarification requests that arise through and intake queue which they well help oversee.About the teamThe Special Programs, Evaluations, Assessments, and Response (SPEAR) Organization is chartered with evaluating, testing, and increasing the overall effectiveness of Amazon physical and technical security programs. SPEAR teams conduct holistic security evaluations and special testing engagements of Amazon facilities and wireless services. In addition to those core services, SPEAR conducts physical security adjudications and special projects, and drives physical and technical security policy for Amazon Security through demonstrated metrics.• 7+ years of experience in Physical Security Principles, Access Control, Intrusion Detection, and video surveillance and management systems• 7+ years of experience collaborating with partner agencies/entities to complete complex missions• Bachelor's degree in a related field or equivalent experience• Advanced project management certification (e.g., PMP, PRINCE2)• Industry certification in security risk management (e.g., ASIS CPP, CSMP)• 7+ years working both horizontally and vertically across various management structures• Ability to travel internationally up to 50% of the time• Master's degree in a relevant field (e.g., Security Management, Risk Management)• Experience implementing Crime Prevention Through Environmental Design (CPTED)• Advanced knowledge of continuous improvement cycles and analytical methodologies• Expertise with risk, business continuity, and data management platforms (e.g., BSI, Audit board)• Demonstrated ability to communicate effectively with both technical and non-technical audiences• Experience mentoring and developing team members• Knowledge of global security regulations and standards• Track record of successful stakeholder management at senior levelsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $107,400/year in our lowest geographic market up to $229,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

SDE - Android/iOS, Prime Video Linear, Virtual Role (L5)

Prime Video is disrupting traditional media with an ever-increasing selection of movies, TV shows, Emmy Award winning original content, add-on subscriptions including HBO and Showtime, and live events like Thursday Night Football. Making great content available to customers, with high availability is just one part of the puzzle. Experimenting with different ways of making this content available to customers is equally important.Linear (24/7 Television or broadcast programming) is one of the key options for Prime Video customers. Although video on demand is on the rise, the global viewing hours weighs in favor of live or scheduled TV and OTT linear streaming is predicted to grow by 64% in next two years. We in Prime Video Catalog are building next gen linear catalog systems to provide best-in-class Linear TV experience to Prime Video customers. It is Day 1 for the linear TV experience on Prime Video.This is your opportunity to take an active role in shaping the future of digital video by defining the next generation of what Amazon customers are watching. We need your passion, innovative ideas, and creativity to help continue to deliver on our ambitious goals.We are looking for strong developers who are passionate about delivering excellent, digital media experiences to our customers. It is an opportunity to work with Principal and senior engineers to build high-speed data delivery systems, and creating simple solutions for the complex media ingestion and publishing processes.Successful candidates for this position will have a strong background in C++/Java, Python and/or SQL while experience with ElasticSearch, AWS services including Dynamo, SQS, Athena will help you contribute quickly. Equally important to these specific skills are a candidate's ability to multi-task, quickly adapt to new development environments and changing business requirements, learn new systems, create reliable/maintainable code, find creative and scalable solutions to difficult problems, and ability to communicate clearly and concisely both written and orally.Key job responsibilitiesYou will help lead the Linear Mobile Client team's transition to owning its mobile experience.This role requires comfort working in both Android and iOS environments. While having a specialty is acceptable, the position involves working on both platforms.Additionally, experience with Fire TV (an Android-based platform) is highly beneficial.A day in the lifeThe day starts with a quick email and Slack check to see if there have been any updates. Your team meetings will begin with a standup at 9:30 a.m. PST, led by one of your peers. Often, you will spin off with another developer or your manager to dive deeper into any questions you might have had earlier.Before lunch, you might connect with a product manager to review a project update and ensure we’re aligned for a big launch next week.Take a break and grab some lunch. Since you will be working from home, maybe enjoy a nice walk?Your afternoons will be spent building. You will work on documentation, review code, and push your own CRs. After a final push to your remote branch, you will log off for the day.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- 1+ years of experience contributing to the system design or architecture (architecture, design patterns, reliability and scaling) of new and current systems. ...

Business, Marketing, and G&A Internships

Imagine what you could do here. At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. ...

Lead Software Engineer (Data)- GoLang- REMOTE

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. ...

US-Business Pro

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.As a Business Pro, you’re part of a team that’s passionate about helping businesses succeed. The Business Pro develops and grows relationships with high-potential business customers, and builds loyalty by maintaining those relationships. You have strong business and sales acumen, and knowledge of Apple products and services, key Small Medium Business (SMB) industries, business challenges, and trends in your local community.You serve as a resource and mentor for the broader team, and help support an environment where business is integrated into the store culture. You partner with store leadership to find opportunities to connect customers with powerful tools and solutions that help their businesses thrive. ...

LOA Case Mgr

At Amazon we believe that every day is still day one.We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team.The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event.This is an individual contribution (IC) role with no direct reports.Essential Responsibilities:• Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees• Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon• Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate• Critically assess and adjust the case management plan to an employee’s changing needs• Address and respond to sensitive situations• Troubleshoot issues and seek to remove barriers before, during, or after a leave event• Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs• Identify and solve problems that may arise, sometimes with limited information• Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace• Educate managers and business partners on employee concerns and needs prior to being off or returning back to work• Communicate regular updates to employees and stakeholders both verbally and in writing• Ensure compliance with standard work, federal/state regulations, and company policy• Maintain system records to ensure accurate and timely information/documentation• Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate• Other duties as assigned- Bachelor's degree in business, HR, or a related field, or High school or equivalent- 2+ Years of experience in customer service or Human Resource management or Case management or Leave & Disability management role- Intermediate proficiency in MS Word, Excel and Outlook- • Basic US legislation Leave of Absence, Disability and/or Accommodations knowledge, specifically ADA/ADAAA and FMLA- • Ability to apply critical thinking and identify issues for problem solving- • Ability to build strong relationships and influence others while working in a cross functional environment- • Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan.- • Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters- • Experience working multiple projects or cases independently in environment with changing priorities- • Experience working with confidential information Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $38,000/year in our lowest geographic market up to $81,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Localization Editor (EN-FR_CA), Amazon Canada French Customer Experience

Are you looking to work in one of the most innovative and customer-centric businesses on earth? Do you have a passion for learning and developing yourself and others? Consider joining the FR CX Amazon Canada Team, and help us provide our French-speaking customers with an excellent experience. We are currently looking for a motivated linguist to join our team as a Translation Specialist for Canadian French. The successful candidate will be well organized, driven, and passionate about delivering the right level of quality of translations to our customers. They must have the ability to communicate well with colleagues, external partners and other stakeholders and be able to provide structured feedback. They will be comfortable working in an international, fast-paced environment, where change and ambiguity are present as we constantly grow, improve, and innovate.Cherchez-vous à travailler dans l'une des entreprises les plus innovantes et les plus axées sur le client au monde? Vous avez une passion pour l'apprentissage, et votre propre développement et celui des autres vous tiennent à cœur? Envisagez de rejoindre l'équipe FR CX d'Amazon Canada, et aidez-nous à offrir à nos clients francophones une excellente expérience. Nous recherchons actuellement un(e) langagier(ère) motivé(e) et talentueux(se) pour rejoindre notre équipe en tant que spécialiste en traduction de l’anglais vers le français canadien. Le candidat retenu sera bien organisé, motivé et passionné par la prestation du bon niveau de qualité des traductions à nos clients. Le candidat doit être capable de bien communiquer avec ses collègues, les partenaires externes et les autres prenantes, et être en mesure de fournir des commentaires structurés. Il doit être à l'aise de travailler dans un environnement international au rythme rapide, où le changement et l'ambiguïté sont présents, car nous nous développons, nous améliorons et nous innovons constamment.Key job responsibilities- Manage and prioritize quality check queues, efficiently conducting reviews of linguistic work from freelance translators, peers, and external vendors. Proofread and evaluate content to ensure adherence to both customer and company quality standards. Maintain a systematic approach to queue management, balancing workload and deadlines to optimize quality assurance processes across various projects and language pairs.- Control and improve machine-translation engines’ quality by assessing output and providing linguistic feedback.- Provide feedback and linguistic coaching to your peers, freelance translators and other external vendors and engage in quality improvement initiatives when needed.- Proactively spearhead and reactively support cross-functional language initiatives by collaborating with leadership, business, and technology teams. Drive the development and implementation of language-related projects and programs, including training initiatives, to meet evolving organizational needs. - Leverage your unique skills and expertise to identify opportunities for language optimization across departments, ensuring alignment with strategic goals and fostering a culture of effective communication.- Develop and implement measures to drive internal quality improvement in collaboration with cross-functional teams. Investigate quality variations and monitor progress across departments. As a secondary responsibility, oversee external vendor quality, addressing significant issues when they arise.- Gérer et prioriser les files d'attente de contrôle de qualité, en effectuant efficacement des révisions du travail linguistique des traducteurs pigistes, des collègues et des fournisseurs externes. Relire et évaluer le contenu pour assurer le respect des normes de qualité des clients et de l'entreprise. Maintenir une approche systématique de la gestion des files d'attente, en équilibrant la charge de travail et les échéances pour optimiser les processus d'assurance qualité à travers divers projets et paires de langues.- Contrôler et améliorer la qualité des moteurs de traduction automatique en évaluant les résultats et en fournissant des commentaires linguistiques.- Fournir des commentaires et un encadrement linguistique à vos collègues, aux traducteurs pigistes et aux autres fournisseurs externes, et participer aux initiatives d'amélioration de la qualité lorsque nécessaire.- Prendre l'initiative de manière proactive et réactive pour soutenir les initiatives linguistiques interfonctionnelles en collaborant avec les équipes de direction, d'affaires et de technologie. Diriger le développement et la mise en œuvre de projets et de programmes liés aux langues, y compris des initiatives de formation, pour répondre aux besoins organisationnels en évolution.- Utiliser vos compétences et votre expertise uniques pour identifier les opportunités d'optimisation linguistique dans tous les départements, en assurant l'alignement avec les objectifs stratégiques et en favorisant une culture de communication efficace.- Élaborer et mettre en œuvre des mesures pour stimuler l'amélioration interne de la qualité en collaboration avec les équipes interfonctionnelles. Enquêter sur les variations de qualité et suivre les progrès dans tous les départements. En tant que responsabilité secondaire, superviser la qualité des fournisseurs externes, en abordant les problèmes importants lorsqu'ils surviennent.- French at a native level.- Oral and written communication in English.- A great deal of personal initiative, decisiveness and independence.- Strong and structured communication & exceptional collaboration skills.- Flexibility, proven ability to prioritize and work towards deadlines.- Strong working knowledge of CAT tools, MS Word and MS Excel, Outlook.- Français (niveau de langue maternelle).- Compétences complètes en communication orale en anglais.- Beaucoup d'initiative personnelle, d'esprit de décision et d'indépendance.- Communication solide et structurée et compétences exceptionnelles en collaboration.- Flexibilité, capacité avérée à établir des priorités et à travailler dans le respect des délais.- Solide connaissance pratique des outils de TAO, MS Word, MS Excel, et Outlook.- Any additional language is a plus- Ability to make logical decisions while performing tasks even when provided information is ambiguous- Previous experience in proofreading or post-editing of machine-translated content is a great advantage- Strong analytical, writing and editorial skills- Working knowledge of SQL and expert level of Excel is a strong advantage- Toute connaissance d’une autre langue est un atout- Capacité à prendre des décisions logiques lors de l'exécution de tâches, même lorsque les informations fournies sont ambiguës- Une expérience préalable de la correction d'épreuves ou en postédition de contenusAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $56,700/year in our lowest geographic market up to $118,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Pentest Security Engineer, Devices & Services Pentesting

Come join our penetration testing team dedicated to the detection and exploitation of vulnerabilities from Amazon’s consumer services and devices to the Kuiper satellites. This includes conducting in-depth reviews of complex service workflows including authentication mechanisms, AI, mobile, web applications, and web service APIs. Pentesters also invent new ways to automate and improve their work with techniques including AI/LLMs, fuzzing, detection at scale, and static analysis.Our team operates under the Amazon Devices and Services Trust & Security (DSTS) organization which was formed in 2014 with the mission of protecting Amazon Devices & Services (D&S) customers’ trust, data, and the systems on which they rely. We protect customers by performing security reviews, offensive testing, vulnerability assessments, and provide guidance for remediations. We drive down costs by building and automating security foundations and integrating them into design and release processes. DSTS builds the foundational capabilities that raise an org-wide security bar across the growing diversity of D&S businesses - securing 100+ device types, 12,000+ services, and 100+ product lines that are developed and operated by more than 16,000+ builders.The DSTS penetration testing organization is growing and seeking an experienced web penetration tester to help shape the future of Amazon’s service security. You will work with builder teams and product owners to perform penetration testing and identify high-impact security vulnerabilities across the web services ecosystem supporting Amazon’s devices. The ideal candidate will be expected to comprehend large complex web service architectures, dive deep into a service's source code, and to get some exposure to device penetration tests. This role will provide you with challenging technical opportunities and will also be a great deal of fun if hacking Amazon sounds exciting to you! In this role, you will be part of a dedicated team of talented penetration testers identifying vulnerabilities in the devices and services ecosystem. You will strive to understand systems, software, and services deeply and develop creative ways to break assumptions in order to find vulnerabilities. You care deeply about keeping millions of customers that rely on Amazon’s consumer products safe and are passionate about mitigating vulnerabilities by providing actionable guidance to product teams. You're well-known for your excellent prioritization skills as well as your ability to communicate at all levels of an organization. If you're passionate about finding security bugs, writing tools to enhance manual testing capabilities, automating repetitive tasks, and enjoy seeing your work impact Amazon consumer devices and services, then this position is for you. Candidates from mid to senior level are encouraged to apply.Key job responsibilities- Contribute to penetration tests against services and software released by Amazon’s Devices & Services organization. This includes working closely with builder teams to find vulnerabilities, develop proof of concept exploits, report findings, and validate patches.- Analyze and identify security vulnerabilities in source code using both automated and manual static analysis tools and techniques.- Review and influence technical solutions to mitigate security vulnerabilities by providing actionable long-term risk mitigation guidance to drive security improvements.- Provides impactful security contributions to large product lines through close collaboration with our partner builder teams.- Develop detailed technical documentation describing identified vulnerabilities, associated impact, and recommended remediation to guide communication with internal engineering stakeholders and leadership.- Continuous growth and development of technical skillsets while contributing to standing projects for program improvement in DSPT.About the teamWhile the majority of our Security team are based in the US, by applying to this position your application will be considered for all locations we hire for in the world, however candidates should expect to accommodate US time for necessary meetings.Our team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- Bachelor’s degree in Computer Science or related field and 1+ year of equivalent industry experience or 3+ years of equivalent industry experience.- Core understanding of web application and service API vulnerabilities (e.g. mass assignment, broken object/function level authorization, JWT/OAuth, injection, business logic flaws, excessive data exposure, etc.).- Experience tracing sources and sinks during code review to identify vulnerabilities, and providing contextual remediation guidance to address vulnerability root cause.- Experience designing and reviewing secure system architectures through the use of Threat Modeling incorporating sophisticated and modern attacks.- Knowledge of cloud service providers and their offerings, preferably AWS, and its various technologies and services. ...

Associate Program Manager, Home Design Team

The Home Design Team is a team of Program Managers and Catalog Specialists that are trained in Interior Design. We leverage our business acumen and design expertise to deliver creative solutions and program management support for Amazon’s Generative AI, Machine Learning, and 3D Visualization initiatives.We are looking for a highly skilled Program Manager to plan, build, and manage innovative shopping experiences helping customers browse products in immersive, visually rich environments.This role requires scoping and creating project plans and goals, developing efficient processes, coordinating and driving execution, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management, and executive presentation skills are essential. The position will be part of an exciting, fast moving and growing team. The ideal candidate has experience in program or product management in an interior design, photography, videography or design-related field. They are highly analytical, have excellent written and verbal communication skills, and are able to deliver on multiple projects in parallel. They are able to move quickly, spot risks, ask the right questions, clear blockers, and deliver results.Key job responsibilities• Develop program goals and project plans • Set the highest standards for efficiency and effectiveness in cross-functional operations• Track deliverables against work back schedules to ensure on time delivery• Communicate team progress to broader organization and to leadership• Manage a team of internal contractors and drive collective progress and results• Perform QA and compliance checks for customer-facing products and develop mechanisms to scale audits• Influence partner teams to enhance tools and systems based on program findingsBASIC QUALIFICATIONS- 2+ years of program or project management experience- Bachelor's degree or equivalent- Proven analytical skills and demonstrated ability to manage the business “by the numbers”; strong skills in Excel (e.g. pivot tables, lookups) and experience writing and editing SQL queries- Experience working in Interior Design, Architecture, Retail Furniture Design, Visual Merchandising or product Marketing- Attention to detail and capability to work on multiple projects in parallel- Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented- Desire to work in a fast-paced, challenging environment ...

Pre-Construction Manager

Amazon is looking for a Pre-Construction Manager who will be responsible for project managing building industrial development including new builds, retrofits, expansion, and program initiatives from site selection through contract execution. You will partner with internal and external stakeholders to ensure scope, budget, and schedule definition are established including timely receipt of building and site permits. You are responsible as the project manager to lead planning, design and pre-construction projects, including new built-to-suit industrial buildings, tenant improvements, extensions of existing facilities and renovation projects.Key competencies of this position include ensuring that contracted resources deliver work product in support of project durations, permitting, key performance indicators (KPI), quality documentation/artifacts, managing project teams (developers, design engineers, professional consultants), influencing internal teams (Design Engineering, Amazon Robotics), contract management governance, conceptual estimating and budget oversight and overseeing multiple large industrial projects in various locations simultaneously. Translating technical documents and information into an end-to-end story providing a detailed risk analysis for our leaders and customers is essential. This opportunity combines construction engineering, planning, project management, real estate development, validating design, site visits, understanding local building and fire code issues, utilities, sustainability, multi-disciplinary design management, and contract management. The preconstruction manager is responsible for the planning and design of scope, budget, schedule prior to handing off to the construction manager to construct focusing on taking ownership to resolve upstream issues and support the construction team throughout the process.Key job responsibilities• A Pre-Construction manager drives results through communicating, weighing risks, making decisions, leading and influencing. Independently manages complex, cross-functional industrial builds from site selection through design completion, permitting and contract execution.• Work with internal/external stakeholders including real estate, design engineering, entitlements, construction, finance, launch/startup, architects, engineers, permitting agencies, developers and landlords to secure resources, scope infrastructure builds, set priorities, milestones, drive delivery to meet deadlines, and resolves issues.• Represent project and technical information to many different audiences. Manage working relationships with stakeholders and vendors, and lead constructive dialogue to resolve and prevent project issues.• Manage vendor procurement, and oversee professional service providers ensuring their skills and competencies meet the needs required of entitling property and projects.• Perform pricing reviews for scope inclusions/exclusions and negotiate the cost of the work with the developer, general contractor and design consultants.• Cost estimating, schedule tracking, and forecasting are fundamental components, including identifying and solving factors that may impede a successful permitted project hand-over to Amazon stakeholders.• Supervise the implementation and management of Amazon’s safety programs and standards with the entire internal and external project team in the planning phases of a project.• Focus on site selection, scope development, coordinating with design teams to develop site plans, composite floor plans in compliance with design standards and operational requirements.• Keep the scope under control and accelerate progress by driving crisp and timely decisions, identifying and clearing blockers, and escalating appropriately.• Schedule development & management, including design and permitting; selection of other vendors.• Partner with the Transaction team and Developers to optimize schedule and strategy for entitlements and long lead-procurement.• Prepare and present project status/risk reports, and provide clear and concise summaries for projects under your ownership to leadership and management teams.• Operate independently in the assigned region, interacting with leadership and stakeholders to resolve issues.• Comprehensive budget and schedule tracking and forecasting are fundamental responsibilities, as well as identifying and solving factors that may impede a successful project hand-over to Amazon stakeholders.• Interfacing and coordinating with the authorities that have jurisdiction (AHJ) on the project to ensure regulatory compliance and smooth job execution.• Find ways to adapt to constant change and innovation finding ways to Think Big, and provide adaptable solutions for an evolving business.• Understand design and construction contracts, related exhibits, and provide detailed analysis and approvals of technical matters and site-specific deal structures and terms.• Review additional reports such as noise and traffic reports and environmental studies.• Travel up to 40% within assigned regions About the teamAt Amazon, we are all owners and leverage unique opportunities presented to us by owning everything from the design review, permitting to construction bidding and consultant during construction execution prior to final hand-off to our internal stakeholder. We are a diverse, upbeat, creative, team of designers, engineers and managers working daily to develop innovative sustainable facilities and efficient innovative buildings for our customers. We focus on Delivering Results, our speed for Bias for Action and Insisting on the Highest Standards for our customers.BASIC QUALIFICATIONS• A completed Bachelor’s degree in Architecture, Engineering, Construction Management or comparable field.• 3+ years of experience as an Architect, Engineer, Construction Manager, Development Manager, Owner’s project management representative or other Commercial Development and Construction related disciplines.• Project management experience from design phase through implementation and operation, negotiating construction, procurement and labor contracts.• Experience within packaging processing/logistical facilities with complex equipment or comparable experience.• 3+ years of project/program management ...

Senior Accommodation Consultant

At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining our team. DLS Provides services 7 days a week, 24 hours a day to assist employees as they go through qualifying life events. The Disability and Leave Services (DLS) Sr. Accommodation Consultant (SAC) operates as a program leader directly supporting both stakeholders and management. The individual serves as a liaison between business lines, the Disability Leave Services (DLS) team, outsourced vendor partners and employees. The SAC is experienced in answering questions related to ADA, understanding the employee’s situation, responding to changing circumstances and needs, and paving the way for a connected and trusted case management experience. The individual in this role must possess self-management skills, a desire to share knowledge and an ability to translate business needs and goals into human resource capabilities, producing favorable results for the company and employees. The individual will be a subject matter expert for accommodation related matters and provide region support handling the highest complexity cases. This individual has proven ability to communicate, analyze and critically think, along with a customer service focus that employees and program stakeholders expect from Amazon.Key job responsibilities• Function as the highest escalation point under Manager, with expertise and excellence in case management, stakeholder consulting, and complex case management. • Manage executive and non-executive escalation response. • Support all new hire nesting, manage nesting plans, new hire audits, and coaching. • Pursue return-to-work management and collaboration with leave case managers and disability vendors to ensure effective administration of the program• Provide consultation and coaching regarding accommodation matters to designated HR partners, managers and employees• Provide information, referral, and support to employees with medical conditions or disabilities (both occupational and non-occupational), supervisors, Human Resources, and other partners at an escalated level to support Amazon’s employee retention efforts• Operate as an advocate for the accommodations process by providing on-going consultative support to site stakeholders and accommodation specialists with a focus on problem solving and creative solutions• Facilitate escalated communication between stakeholders, employees with disabilities, as well as Leave of absence, STD, LTD and Workers Compensation stakeholders• Coordinate with DLS Management and Legal on escalated issues as appropriate• Manage sensitive cases and effectively navigate contentious interactive discussions and adhere to appropriate/effective accommodations• Evaluate documentation and limitations to assist Human Resources and department supervisors in identifying essential and marginal functions of employee positions• Assist employees in understanding their restrictions and limitations and their legal rights and responsibilities• Effectively communicate with stakeholders in a virtual setting while maintaining strict confidentiality in verbal and written communications• Maintain knowledge on legislation and national, state and local issues affecting access for employees with disabilities• Document and maintain up-to-date case records and notes of appropriate and accurate information on the computer database• Implement accommodations by arranging equipment, assistive technology, or other accommodations. • Evaluate effectiveness of accommodations and make adjustments as needed. • Provide professional opinion and actions taken on behalf of disabled employees in formal grievances, arbitration, depositions, and other forums as requested• Adhere to internal SLAs and quality standards• Flexible to work nights and weekendBASIC QUALIFICATIONS- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Knowledge of Microsoft Office products and applications- 5+ years of progressive HR experience that includes ADA/FMLA administration, partnership with legal teams, and evidence of strong relationship management skills ...

Senior Software Engineer

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) ...

US - Specialist: Full-Time, Part-Time, and Part-Time Temporary

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.As a Specialist, you build brand loyalty and create owners of Apple products and services. You’re dedicated to selling and delivering a customer service experience that is unlike any other. A Specialist is curious — you ask questions to learn about our customers’ needs, customizing recommendations to enrich their lives. ...

Software Engineering Internships

Imagine what you could do here. At Apple, extraordinary ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Apple is seeking highly motivated, engineering students with a strong background in either Back-End Engineering, Core OS, Web Development, and iOS and/or macOS app Development to join its team of highly skilled software engineers.At Apple, our software engineers are the brains behind some of the industry’s biggest breakthroughs! macOS, Siri, Apple Maps, iOS and iCloud — not to mention the system-level software for iPhone and Apple TV — all started here. These teams are on the front line of our constant charge toward innovation. ...