Apple Support College Program At Home Advisor - UNC Chapel Hill

At Apple, we believe that dedication, a fun environment, creativity and innovation fuel the ultimate customer experience. We believe each customer interaction is an opportunity to delight, engage, and inspire. By focusing on the smallest of details, we can make a huge impact with our customers. Building this environment starts with you! If you're a problem solver who easily connects with others, helps friends and family troubleshoot issues and are curious about why things work the way they do, you could be the next Apple Support College Advisor. Our Advisors thoughtfully engage with customers, explaining step-by-step solutions with patience and an approach tailored to each individual customer. They help fix technical issues while providing an incredible customer experience! ...

Apple Support College Program At Home Advisor - Appalachian State University

At Apple, we believe that dedication, a fun environment, creativity and innovation fuel the ultimate customer experience. We believe each customer interaction is an opportunity to delight, engage, and inspire. By focusing on the smallest of details, we can make a huge impact with our customers. Building this environment starts with you! If you're a problem solver who easily connects with others, helps friends and family troubleshoot issues and are curious about why things work the way they do, you could be the next Apple Support College Advisor. Our Advisors thoughtfully engage with customers, explaining step-by-step solutions with patience and an approach tailored to each individual customer. They help fix technical issues while providing an incredible customer experience! ...

Apple Pay & Wallet New Product Support Engineering Project Manager

Here at Apple, we create exceptional products that enrich our customers’ lives. We’re looking for an experienced project manager who’s passionate about bringing their skills to be a part of that mission. By leveraging product expertise and customer insights, our Wallet and Apple Pay New Product Support Engineering project managers lead teams in the development of support strategies for new Apple Pay products and services. In this role, we partner with product, engineering, and operations to create world-class customer product support experiences and resources. We lead cross-functional teams in leveraging our customer-centric perspective and technical savvy to proactively solution for potential customer pain points. ...

Mixed-Signal IP Firmware Engineer

At Apple, we work every single day to craft products that enrich people’s lives. Do you love working on challenges that no one has solved yet? Do you like changing the game? We have an opportunity for a results-oriented and extraordinarily hardworking FW Design Engineer. As a member of our multifaceted group, you will have the outstanding and great opportunity to craft upcoming products that will delight and encourage millions of Apple’s customers every single day. ...

Apple Support College Program At Home Advisor - North Carolina State University

At Apple, we believe that dedication, a fun environment, creativity and innovation fuel the ultimate customer experience. We believe each customer interaction is an opportunity to delight, engage, and inspire. By focusing on the smallest of details, we can make a huge impact with our customers. Building this environment starts with you! If you're a problem solver who easily connects with others, helps friends and family troubleshoot issues and are curious about why things work the way they do, you could be the next Apple Support College Advisor. Our Advisors thoughtfully engage with customers, explaining step-by-step solutions with patience and an approach tailored to each individual customer. They help fix technical issues while providing an incredible customer experience! ...

Customer Practice Manager, AMER-US-CST

The Amazon Web Services Professional Services team is looking for Customer Practice Managers (CPM) who can lead customer programs that accelerate business outcomes. The CPM is a trusted advisor for our customers who can drive strategic and financial value for customers through promoting and selling transformational professional services programs. The CPM leads all aspects of business development, deal structuring, deal support and ensures delivery excellence and project closure in their assigned accounts or territories.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. This is a customer facing - new customer acquisition role may require up to 50% travel to customer sites.Key job responsibilities- Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.- Lead business outcomes - ability to articulate accelerated customer outcomes through cloud technologies- Develop a unified account plan and pursuit plan that aligns with AWS account team (platform sales)- Establish Executive relationships across Technology & Business groups, executive sponsorship of programs- Establish an internal network at AWS, most notably with internal organizations critical to success: account team (#OneTeam), Partner team, Global Services organization, Finance, Legal.- Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the available cloud services- Deliver on annual bookings targets with deal structure aligned with key customer goals and AWS Professional Services business objectives- Support scale through shared learnings and mechanisms across the Professional Services sales team.About the teamAbout AWS:Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. - 8+ years of management consulting and IT experience with business, product, and digital transformation knowledge including overcoming challenges in customer-facing roles.- Experience with selling consulting/professional services with recurring revenue from accounts/territory.- Business development experience including multiyear, multiple service offerings with a total contract value of +10M agreements and familiarity with compliance & security standards across the enterprise IT landscape.- Experience with CRM systems and maintaining a clear and dependable view of pursuits, progress, and pipeline conversion- Experience assessing customer marketplace circumstances, organizational readiness, and C-Level willingness to initiate conversations that lead to broader strategic transformation programs.- BA/BS degree with vertical industry sales and delivery experience of cloud services and solutions.- Experience with design of modern, scalable delivery models for technology consulting services.- International consulting or professional services sales and delivery experience with global F500 enterprise customers and partners.- Understanding of cloud computing and data transition challenges.- A partner network for joint pursuit and delivery.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

GVS Implementation Project Manager

At Apple, we believe that hard work, a fun environment, creativity, and innovation fuel the ultimate customer experience. We believe each customer interaction is an opportunity to delight, engage and inspire – and that by focusing on the smallest of details, we can make big impact with our customers. Building this environment starts with you! The AppleCare Global Vendor Strategy (GVS) team is seeking an experienced and dynamic Implementation Project Manager (IPM) to lead and implement the global strategic changes within our Supplier portfolio. The IPM collaborates closely with the regional Direction & Planning teams to implement various project categories that significantly impact our current and future Supplier network. Implementations are intricate and necessitate collaboration with numerous key stakeholders of AppleCare’s business, and other relevant organizations within Apple. The IPM, while relying on support from other groups, has overall responsibility for the Supplier-side programs and sites until the project’s completion and subsequent handover to the designated sustaining organizations. ...

SerDes Circuit Design Engineer

We are seeking experienced Analog Mixed-Signal designers to join our high-speed SerDes team. Our team specializes in building next generation high-performance wireline transceivers delivering intellectual-property (IP) for Apple’s world-leading system-on-chip (SOC)!In this role, you will actively work with cross-functional Analog Mixed-Signal design teams to create state-of-the-art IPs key to Apple’s products. You will be challenged to make the best-in-class designs to surprise and delight Apple customers. With transforming the user experience in focus, you will get an opportunity to work on designs which makes the best systems. This enables you to learn to end-to-end system while exceeding the highest expectations of quality, innovation and efficiency.If you have strong fundamentals and a track record of tackling technical challenges, If you are passionate about learning new skills and improving the value of your work, If you like to be tuned to the bigger-picture while diving deeply into the details to innovate and solve problems, We invite you to join and grow with our team! ...

Healthcare Solutions Business Development, Healthcare & Life Sciences Industry Business Unit

Do you want to define, develop, communicate and deploy the healthcare computing fabric of the future? Amazon Web Services (AWS), a leader in cloud computing, is seeking a talented and experienced Business Development and Program Manager to support our global, partner integrated, strategic healthcare solutions and initiatives. As a member of the AWS Healthcare and Life Sciences Industry Business Unit team, you will work across our healthcare customers and AWS sales, marketing, partner, business and finance operations, legal, services and technical teams to develop, execute, and manage strategic solutions and programs designed to enable healthcare transformation.We seek a self-starter to take responsibility for the development, execution and management of strategic healthcare solutions and initiatives which serve AWS partners and customers. This is a hands-on role with the ideal candidate “rolling up their sleeves,” to interact with customers, partners and AWS teams to accelerate adoption of AWS technology in support of healthcare providers focused on improving healthcare outcomes and experience for patients, providers, researchers and communities. The ideal candidate will have healthcare and technology expertise, demonstrated customer obsession and the ability to encapsulate the unique value proposition of both AWS and partner health solutions. This role requires experience in managing charter, scope, budget, planning, timeline, risk, execution, reporting, communications, and change management for novel solutions and programs which will be developed with strategic customers and scaled to customers globally. The candidate must be able to build strong cross-group working relationships (internal and external) and have exceptional organizational skills.In this role you will: 1/engage strategic customers and partners and work with our program teams translate their requirements into new solutions and programs, 2/engage on strategic customer opportunities to ensure that our solutions and programs meet customer needs, 3/maintain and monitor key metrics, 4/distill insights and report in business reviews to the key stakeholders, 5/provide business requirements to build reports and telemetry for frequent monitoring, and 6/collect best practices and insights that can be replicated in other cases. This role requires close coordination with multiple AWS teams, including senior AWS executives, the AWS sales organization, customers, partners, business development, and professional services.You must have proven track record of successfully delivering and executing healthcare programs and initiatives, collaborating well with business and technical teams, managing program operations, have a passion for technology, a high degree of business acumen, and a broad knowledge of healthcare programs and operations. Key job responsibilities• Work and coordinate across all levels of a matrixed, global organization to develop and advance new strategic healthcare solutions and initiatives• Collaborate with AWS healthcare, business, sales, services, legal and engineering leaders to develop, manage, and advance each initiative• Manage team members, stakeholders and partners contributing to strategic AWS healthcare initiatives• Manage charter, budgets, resources, timelines, risks, weekly and monthly reporting / analytics, KPI’s / measurement, business reviews and working groups• Build repeatable processes, tools, and content for globally dispersed teams, to simplify sales execution• Engage and Gather feedback from field teams, customers, and partners to support evolving customer needs and drive continuous improvement of programs & initiatives• Develop plans and processes, and routinely communicate and document the measurement and impact of strategic programs to the HCLS leadership team, and include program perspectives in other planning processes as needed• Set and manage the cadence for monitoring sales performance and adoption of solutions and initiatives against goals, ensuring all stakeholders understand and plan for what needs to be delivered throughout the year• Develop global communications plans for our strategic initiatives and ensure AWS HCLS Leadership is kept updated on performance, risks and blockers• Coordinate and contribute to our semi-annual business planning process• Engage and collaborate with AWS healthcare marketing to continuously deliver healthcare messaging that differentiates AWS and solutions value to AWS partners and healthcare provider organizations• Take on special projects on an as needed basis to include delivering on narrowly focused tasks to broader ranging initiatives that need definition and the curation of insights• Expand AWS healthcare knowledge base via documented learning and published best practicesA day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.- 5+ years of developing, negotiating and executing business agreements experience- 5+ years of developing, negotiating and executing business agreements experience- 5+ years of experience developing strategies that influence leadership decisions at the organizational level- 5+ years of experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience interpreting data and making business recommendations- Experience identifying, negotiating, and executing complex legal agreementsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Support Knowledge Data Scientist

Imagine what you could do here. At Apple, great new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The AppleCare Business Insight, Operations and Systems (ACBIOS) team is seeking an innovative and passionate Support Knowledge Graph Data Scientist who is responsible for building analytical assets, and generating insights into the quality of Apple's products and software. This is an exciting opportunity to directly impact our customers' experience and support Apple products throughout their life cycle. ...

Web Development Manager - AppleCare Support Foundations

At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. When we bring passion and dedication to our jobs and there's no telling what we could accomplish together.Our team is looking for an exceptional manager to lead a tenured team of interactive media designers and developers. This multidisciplinary team focuses on the training and development needs of support staff serving Apple customers. You and your team will bring a passion for high-quality web solutions that support instructional- and information-design methodologies. ...

Software Engineer, Production Development - Wallet & Payments

Are you passionate about solving problems? Always looking for opportunities to avoid a production problem even before it happens? If yes, Let’s talk. At Apple, the opportunities are endless for creative and passionate minds! Apple Pay is looking for Software Engineer for Applications who is hands on at solving problems and nurtures a cross functional team to keep apple products up and available at high reliability. You would lead/work with a team of exceptional engineers who work in Apple Pay Products.The Wallet and Payments Production Development team is looking for a Software Development Engineer to help design, implement and maintain various tools to streamline and automate Engineering Operations processes. You must be a proactive, motivated self-starter with strong development and scripting skills in various development disciplines. In this position, you will have the opportunity to collaborate with cross-functional engineering and EPM teams to ensure the level of stability, quality, and security that our customers entrust in Apple. ...

Project Manager: Online Content

Imagine what you could do here at Apple. Innovation runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.The people here at Apple don’t just build products — they craft the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. As a member of the AppleCare Digital team, you help customers around the globe to get the most out of their Apple products. You collaborate diplomatically, and you excel at prioritizing and sharing information. In this role, you’ll structure, plan, and project-manage time-sensitive publishing events. You’ll make critical decisions that affect processes, timing, and the customer experience. To be successful, you have excellent cross-organizational collaboration skills, clear and time-saving communication skills, the ability to develop project timelines, the strategic vision to prioritize conflicting business needs, and the tenacity to drive project tasks to completion. You are able to express your opinions, provide leadership and strategic input, create compelling keynotes, and collaborate in a way that builds harmony and fosters a positive working environment. ...

Community Specialist, Channel Retail

Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.As a Community Specialist, you will demonstrate your passion for Apple, sales, and growing relationships with multiple partner resellers. You will create excitement and build knowledge around Apple through training and demonstrations by traveling to different stores within your community to deliver outstanding customer experiences. You will be a brand ambassador responsible for influencing every aspect of the Apple experience including merchandising and brand standards.In this position, you will work 40 hours per week with occasional overtime and your work schedule will typically run Wednesday through Sunday, however we do require flexibility as this will change based on business needs. To ensure that you are reasonable proximity to your community, you will need to live within 60 miles of the job posting location. You will be required to provide your own reliable and efficient transportation. ...

Apple Support College Program At Home Advisor - Livingstone College

At Apple, we believe that dedication, a fun environment, creativity and innovation fuel the ultimate customer experience. We believe each customer interaction is an opportunity to delight, engage, and inspire. By focusing on the smallest of details, we can make a huge impact with our customers. Building this environment starts with you! If you're a problem solver who easily connects with others, helps friends and family troubleshoot issues and are curious about why things work the way they do, you could be the next Apple Support College Advisor. Our Advisors thoughtfully engage with customers, explaining step-by-step solutions with patience and an approach tailored to each individual customer. They help fix technical issues while providing an incredible customer experience! ...

Account Executive 3, Enterprise Direct Sales, Managed Solutions

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. ...

SAP Opportunities, Information Systems and Technology

Are you meticulously organized and highly observant? Join our Information Systems and Technology group and play a vital function on one of two Apple teams: Software and Services and Corporate Functions. From Apple ID to the Apple website to our data centers around the globe, our diverse collection of engineers, designers and creators manage the massive systems and services that so many people rely on every single day. We also build the custom tools that empower other Apple employees to solve problems on their own. Joining this group means you’ll be part of the Apple nerve center. You could play a meaningful role in helping Apple connect with over a billion customer devices around the world. Or you could help over 130,000 employees stay connected with each other and our suppliers.At Apple, great ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. We are establishing a centralized team to support our Landscape Modernization using SAP Business Technology Platform, AWS and other cloud solutions. Here are the type of SAP professionals with the following skills that we are looking for: ...

SAP BTP Engineer, Enterprise Systems

Apple is seeking an expert SAP BTP Engineer passionate about delivering outstanding enterprise business applications. The individual must be self-motivated, an excellent problem solver, and a fast learner. Good technical skills and experience writing commercial-grade applications on SAP BTP are required. The candidate will work with dedicated engineers in a rapid, technically demanding environment to deliver new features. ...

Apple Support College Program At Home Advisor - UNC Charlotte

At Apple, we believe that dedication, a fun environment, creativity and innovation fuel the ultimate customer experience. We believe each customer interaction is an opportunity to delight, engage, and inspire. By focusing on the smallest of details, we can make a huge impact with our customers. Building this environment starts with you! If you're a problem solver who easily connects with others, helps friends and family troubleshoot issues and are curious about why things work the way they do, you could be the next Apple Support College Advisor. Our Advisors thoughtfully engage with customers, explaining step-by-step solutions with patience and an approach tailored to each individual customer. They help fix technical issues while providing an incredible customer experience! ...

Apple Support College Program At Home Advisor - Elizabeth City State University

At Apple, we believe that dedication, a fun environment, creativity and innovation fuel the ultimate customer experience. We believe each customer interaction is an opportunity to delight, engage, and inspire. By focusing on the smallest of details, we can make a huge impact with our customers. Building this environment starts with you! If you're a problem solver who easily connects with others, helps friends and family troubleshoot issues and are curious about why things work the way they do, you could be the next Apple Support College Advisor. Our Advisors thoughtfully engage with customers, explaining step-by-step solutions with patience and an approach tailored to each individual customer. They help fix technical issues while providing an incredible customer experience! ...