Machine Learning Engineer - Strategic Data Solutions

Do you love the challenge of solving complex problems that can have a direct and meaningful impact on the company? Do you want to be part of a supportive team that’s constantly learning and having fun while solving tough business problems? We’d love to talk to you if you do!At Apple, new ideas have a way of quickly becoming outstanding products, services, and customer experiences. Bring passion and dedication to your career, and there's no telling what you could accomplish!Strategic Data Solutions empowers internal partners and optimizes the customer experience by delivering data-driven solutions that mitigate fraud, improve security, and optimize efficiency. Our work touches all parts of Apple, from manufacturing to fulfillment to apps and services. The enormous scale and complexity of the problems and our data present exciting opportunities for pushing the limits of existing data science methods.As an SDS machine learning engineer, you will work with teams across Apple, using data analysis and predictive modeling techniques to define, build, deploy, and maintain end-to-end operational solutions that have a direct and measurable impact to the company and our customers.Our commitment to you: We will provide challenging problems that will engage your curiosity. We will provide an organizational culture that values collaboration, problem-solving, and work-life balance. We will provide mentorship to further develop your technical and leadership skills. ...

Senior Software Engineer - Distributed Systems (ASE)

Come help us build the next generation cloud platform to support internal and public-facing services across Apple. In Apple Services Engineering (ASE), we build and run systems that form the foundation for some of Apple’s most exciting services, including iCloud, Siri, iTunes, and more. In this role, you will have the unique opportunity to own and deliver key components in a new platform that will power Apple’s growing suite of infrastructure and customer-facing services.We are looking for a world-class engineer to help accelerate the way Apple developers build and operate services. This may include everything from implementing Terraform or Pulumi providers, working on code generation systems, designing reference architectures in code, or building and operating user-facing backend services. Collaboration with engineering teams and internal stakeholders is essential, as is influencing platform tools, APIs, and architecture. ...

Risk Manager II, Escalation Management & Prevention

Amazon has built a reputation for excellence with recent examples of being named the #1 most trusted company for customers. To deliver on this reputation for trust the Escalation Management & Prevention Team (EMP), part of Selling Partner Support (SPS), is tasked with identifying and preventing abuse for our customers and brand owners worldwide. Our growth requires leaders who move fast, have an entrepreneurial spirit to create new solutions, have an unrelenting tenacity to get things done, and are capable of breaking down and solving complex problems.EMP designs and implements policies, tools and technology innovations to protect customers.We are looking for a Risk Manager to join the Legal Escalations & Discovery (LE&D) program. This individual will dedicatedly address legal escalations (including demand letters, investigation requests for active legal proceedings and arbitration hearings, regulatory requests, and data requests) to mitigate critical legal risk. They will deep dive the root cause of escalations, identify holistic preventative solutions, and drive initiatives across global teams to improve abuse detection, enforcement, and prevention. The ideal candidate will have excellent written and verbal communication skills, and the ability to communicate effectively to a variety of internal and external stakeholders.Key job responsibilitiesAs a Risk Manager, you will be responsible for: - Identifying, managing, and resolving time-sensitive escalations. - Performing analysis of data from a variety of sources to identify possible risk indicators. - Performing incident triage, to include determining scope, urgency, and potential impact, identifying the specific vulnerability, and making recommendations that enable expeditious remediation. - Analyzing escalations from various sources within Amazon, determining possible root causes and identifying preventative actions. - Tracking and documenting incidents from initial detection through final resolution. - Writing and publishing techniques, guidance, and reports on incident findings. - Coordinating with analysts to correlate risk assessment data. - Drafting and presenting deep-dive documents and reports on policy and process gaps to senior executives. An ideal candidate will be able to: - Exercise strong judgment in areas where policies are not well defined. - Understand the implications of new information for both current and future problem-solving and decision-making.- Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems and recommend the most appropriate course of action.- Analyze existing policy and process gaps, and identify solutions to close them. - Function effectively in a dynamic, fast-paced environment.About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.- Bachelor's degree or equivalent- 3+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Experience handling confidential information- Strong communications skills and experience creating and editing content for internal and external audiences- Experience with research and investigation skills or equivalent- Experience with SQL and Excel- Experience working in industries such as law, IP protection, fraud, regulatory compliance, or related fields.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Software Development Engineer - Test, Device, Digital and Alexa Support

Do you enjoy solving very complex problems with simple solutions? Are you excited by a fast paced multi-tasked environment? Would you like to help us innovate on behalf of customers who use Amazon's devices like Alexa-enabled Echo or digital services like Amazon Music?We are the Device, Digital and Alexa Support (D2AS) organization and we build the technologies to support our customers with technical customer service. Device diagnostics, automated troubleshooting, channel automations, and screen sharing capabilities are just a few of the unique technologies we produce. You're an awesome fit if you demonstrate... - Industry-leading technical abilities showcasing a breadth and depth of technical knowledge - The ability to build good working relationships within the team by communicating clearly both verbally and in writing - Strong problem solving and trouble shooting skills with the ability to come up with creative solutions to seemingly impossible problems - Effective technical leadership skills to improve technologies and infrastructure of the team.Key job responsibilities- Building continuous test and deployment systems.- Helping define software engineering test best practices and providing technical mentorship to other members of the engineering team.- Being a champion for the customer and ensuring their needs always come first.- Designing and building software for testing applications on mobile devices, Alexa enabled devices, mobile clients and server systems.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamWe at D2AS strive to make digital experiences effortless for customers. Our goal is to anticipate, evaluate, prevent, and eliminate any effort required from customers. We achieve this by setting the strategy for digital support and accelerating the delivery of seamless support experiences across Amazon's digital products.Our team combines strategic thinking, technology expertise, and customer experience best practices. This ensures customers can easily get the most value from Amazon's digital offerings. We focus on providing the right support at the right time, tailored to each customer's needs. By eliminating friction and making support effortless, we enhance the overall customer experience.- 2+ years of non-internship professional software development testing experience- 1+ years of test automation frameworks and tools building experience- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design- Experience in penetration testing and exploitability-focused vulnerability assessment- Experience in platform-level security mitigations and hardening for Linux and Windows- Knowledge of overall system architecture, scalability, reliability, and performance in a database environment- Experience with security in service-oriented architectures and web servicesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

CAD Gate-level 3DIC EM/IR Engineer

Imagine what you could do here! At Apple, new ideas have a way of becoming phenomenal products very quickly. Do you want to bring passion and dedication to your job? There's no telling what you could accomplish at Apple. The people who work here have reinvented entire industries with Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices - we continue to strengthen our commitment to leave the world better than we found it! As a key member of our best-in-class CAD Group, you will be part of building innovative designs. We will apply your hands-on experience in power EM/IR analysis to develop, define and refine the methodologies and flows for gate-level, as well as transistor level designs. Major tasks will include functional static / dynamic IR analysis, scan mode IVD analysis, package and interposer model handling, 3DIC and multi die analysis, power EM analysis, SigEM, power switch modeling, design abstract and reuse for EM/IR purposes, IP / SoC level EMIR sign-off / ECO, and much more. Are you ready to join some of the world's leading engineers, and help us deliver the next generation of ground-breaking Apple products? ...

Content Developer for Apple Online Retail Engineering

The Online Retail Engineering team at Apple is seeking a hard-working, detail-oriented Content Developer to handle data within our CMS and catalog management tools. This role will contribute to the success of the team by setting up content and guiding data infrastructure for new features and projects that the Apple Online Retail Engineering team delivers into production. Your work will be seen by millions of customers world-wide. ...

Sr. TPM (Security), AWS Security

At Amazon, we are obsessed with customer trust. AWS Security enables Amazon business leaders to securely develop and operate to maintain customer trust by guarding the confidentiality and integrity of Amazon and customer data and content. We assess risk, classify data and systems, detect potential intrusion, and render useless the value of data that may be leaked.Are you passionate about managing a security program at scale? Amazon’s AWS Security team is looking for a customer obsessed, talented, creative, and driven security engineer to scale our capabilities through automated solutions. As a security technical program manager, you will use various datasets from multiple business units to build innovative automated reporting to surface key insights and provide risk analysis capabilities for our internal builder teams. Responsibilities - Analyze various disparate datasets from multiple business units, to surface actionable security insights. - Build machine learning models to enable automated risk analysis capabilities, discovery, classification, and scoring capabilities across third party software. - Engage with partner teams to identify and develop process improvements, automation capabilities, and minimize risk exposure. - Conduct architecture and design reviews on third party platforms. - Develop key metrics to assess impact on risk reduction across builder team products and services. - Develop automated reporting capabilities to surface new insights to support ongoing initiatives. - Rapidly prototype pragmatic solutions using data.Key job responsibilities• Define, scope, manage, and ensure the successful delivery of security reviews and other security initiatives and products from start to finish. This includes collecting business and systems requirements from stakeholders, authoring specifications, driving end-to-end project schedules, reducing risks, and reporting status• Collect inputs from business, security, technical teams, and other stakeholders to build program plans to implement desired security outcomes• Break large and complex projects down into manageable pieces, develop functional specifications, ruthlessly prioritize, and deliver projects in a successful and timely manner• Define goals and drive clarity for ambiguous or poorly defined problems, and drive them to resolution• Analyze various disparate datasets from multiple business units, to surface actionable security insights.• Build automated risk analysis capabilities, discovery, classification, and scoring capabilities across third party software.• Engage with partner teams to identify and develop process improvements, automation capabilities, and minimize risk exposure.• Provide both structured and creative thinking in a dynamic, evolving, multi team environment• Communicate effectively at multiple levels, build trust across the organization, and demonstrate discretion with sensitive information- 5+ years of technical product or program management experience- 5+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Qba - Sds

Apple’s Strategic Data Solutions (SDS) team designs and implements data science and machine learning algorithms that drive strategic impact across Apple to mitigate fraud losses, optimize various business processes, and improve the customer journey across our programs. Our team applies data science and machine learning to drive strategic impact across multiple lines of business at Apple. We are looking for an outstanding analyst who is interested in working closely with AppleCare partner teams; understanding their processes and analytic needs; and developing technical solutions along the way. They will sit side-by-side with our machine learning engineers and analyze complex business problems, have access to internal and external data sources, and be expected to communicate relevant insights to senior leadership and key decision-makers. The ideal candidate works well in collaborative environments with minimal formal structure and is comfortable in changing environments with competing priorities. They must possess solid business acumen, a strong quantitative / technical background, natural curiosity, and the ability to effectively shift between communications styles based on the audience (technical peer review through leadership update). ...

Analog Mixed/Signal IC Designer

At Apple, we work every single day to craft products that enrich people’s lives. Do you love working on challenges that no one has solved yet? Do you like changing the game? We have an opportunity for a forward-thinking and especially talented Analog Mixed-Signal IC Designer. As a member of our dynamic group, you will have the rare and rewarding opportunity to craft upcoming products that will delight and inspire millions of Apple’s customers every dayApple Silicon Engineering is seeking qualified circuit designers to work on the next generation analog & mixed-signal (AMS) circuits for Apple’s world-leading systems-on-chip (SOCs)! Apple’s Ax SOCs are the brain of every iPhone and iPad. Several types of AMS circuits are used to connect them to the physical world as well as enable optimizing their performance. You will be part of a growing AMS team involved in design and productization on leading-edge CMOS process technology nodes! ...

EMC Design Engineer

As an EMC Design Engineer, you will work closely with cross-functional engineers to design and validate solutions that guarantee high quality EMC performance of Apple products. You will tackle mechanical, electrical, and software challenges affecting EMC performance and deliver innovative solutions.Responsibilities:- Review mechanical designs of enclosures, connectors, and cables for EMC compliance- Review printed circuit board (PCB) schematics and layouts for emissions and immunity control- Partner with vendors on defining component specifications and validation procedures to meet EMC requirements at the system level- Prepare comprehensive test plans, supervise validation, and compile reports- Troubleshoot electrical and mechanical sources of EMC failures and identify solutions that are agreeable to cross-functional partners- Define validation requirements and train test engineers on data collection at factories and Apple labs- Review and analyze data from multiple designs, present findings to peers, partners and management and recommend design changes ...

Associate, Customer Incident Response, Customer Incident Response Team

Do you want to work on planetary scale incident response solutions in the cloud? Are you skilled at performing Incident Response activities and helping customers build threat detection and incident response capabilities using highly scalable computing architectures? Are you excited to help customers respond to security incidents and automate security operations giving them unprecedented capability and agility? Do you enjoy working on fast-paced complex projects focused on game changing business outcomes for customers globally? As a member of the Threat Detection and Incident Response Practice in the AWS Global Service Security you will have the opportunity to help customers respond to security incidents and pioneer technically superb security solutions to help customer operate securely in the cloud. Building on those experiences you’ll collaborate with AWS service teams on new features, innovate with new technologies, and explore new challenges.The Global Services Security team, a part of Amazon Web Services (AWS), leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Key job responsibilities• Support incident response operations• Become a technical resource that earns the trust of customer stakeholders before, during, and after a security event.• Contribute as part of a team that include Amazonians, partners, and customers to build and deploy threat detection and incident response capabilities.• Assist in the design, building, and deployment of solutions to automate security operations and incident response on AWS.• Develop high-quality content, such as automation tools, reference architectures, and white papers to help our customers secure their workloads.• Innovate on behalf of customers by translating your thoughts into action-yielding results.• Mentor and invest in our team, partners and customers to raise the bar for our customers.• On-call required.A day in the lifeA day in the lifeDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - Hands-on technical experience in incident response technology, security, automation, implementation, integration, and/or deployment- Experience building/operating on the AWS platform- Experience in technical IT security or related job role- Hands-on technical experience in building scripts, tools, or methodologies that enhance customers’ threat detection and incident response capabilities.- Strong scripting skills in modern scripting languages like PowerShell, Python, Node.js, Javascript, Bash, Ruby, or SQL.- Experience communicating complex technical matters clearly and concisely orally and in writing.- Experience managing customers during a security event, including managing customer expectations and delivering results.- Detailed knowledge of incident response workflows and processesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Senior Mechanical Engineer, Worldwide Grocery

We are looking for an innovative Mechanical Engineer to join the Store Development Team who is obsessed with creating world-class shopping experiences for our customers. The ideal candidate will have a strong knowledge of code requirements and their application in a retail environment. This position will be responsible for the creation and implementation of technical standards along with managing the building systems engineering of developing prototypes and individual, on-going construction projects for the mechanical discipline.This position will be part of an exciting, fast-moving business unit, where everyone on the team needs to be entrepreneurial, wear many hats and work effectively in a highly collaborative environment. You will work closely with architecture and engineering consultants as well as an in-house store design, construction and procurement teams. You are the right person for this job if you have a strong end user focus and a passion for producing high-quality work. You must take ownership of your work, display a great deal of initiative, possess common sense, sound judgment, and a sense of humor.Key job responsibilitiesDefine, document, communicate and own mechanical and plumbing engineering design standards.Maintain basis of design (BOD) for mechanical and plumbing disciplines.Own prototype equipment specifications and approval for non-prototype equipment.Develop and execute technical goals related to mechanical and plumbing cost reduction, continuous improvement, and sustainability.Develop, cultivate, and manage relationships with third-party engineering consultants. Track and manage quality and cost of consultant work product.Work cross functionally with other Amazon physical retail business groups to share and develop best practices and lessons learned.Maintain commissioning standards and relationship with MEP/R system commissioning vendors.Manage projects and effectively influence and communicate with internal and external business partners, contractors and vendors.Review CDs and bulletins for scope, accuracy, completeness, and cost targets for new stores and renovations.Conduct periodic site inspections and facility audits to review quality and operation of installed systems.- Bachelor Degree in Mechanical Engineering or Architectural Engineering- 7+ years of experience in the field of engineering in commercial/retail buildings- Knowledge of Building, Mechanical, Electrical, Plumbing and Refrigeration Codes- Ability to manage high level meetings and discussions with technical and non-technical participants- Strong project management experience- Excellent written and oral communication skills- Ability to meet tight deadlines and prioritize workloads- Strong organizational skills- Grocery/Supermarket design experience- 10+ years’ experience in the field of engineering in commercial buildings- PE licensure- Revit design experience- Knowledge of current sustainability trends and practicesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $107,600/year in our lowest geographic market up to $177,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

SRAM Circuit Design Engineer

Do you have a passion for crafting entirely new solutions? Be a part of a world-class silicon design team which delivered an incredible high performance M1 chip for our Mac line of products and chips for our flagship products (iPhone, iPad, Mac, Airpods, HomePod and Watch). As part of our Digital Custom Group (DCG), you’ll take imaginative and revolutionary ideas and determine how to turn them into reality! You and your team will apply engineering fundamentals and start from scratch if needed, bringing forward-thinking ideas to the real world. Join us, and you’ll help design the foundation that allows us to bring customers experiences they’ve never before envisioned!This is a highly visible role at the heart of a silicon design effort, making a critical impact delivering products to market quickly. Your designs will strongly influence CPU / GPU / SoC / Neural Engine / Camera designs in Apple's Custom Silicon group. ...

Site Reliability Engineer (Middleware), Enterprise Technology Services

Imagine what we could do together. At Apple, new ideas have a way of becoming excellent products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just build products — they craft the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.Apple's B2B team manages critical integrations with Apple's supply chain partners such as manufacturers, logistics providers, banks, resellers and business customers. We are seeking a technically hands on individual with a real passion for programming and automation.Join our dynamic team as a Site Reliability Engineer (SRE) and dive into innovative work culture fueled by machine learning, anomaly detection and threat detection. Collaborate with a highly motivated team of professionals who push boundaries and delivering exceptional results. This position offers an exiting opportunity to build your career as an SRE in a supportive environment, where continuous learning and professional development are prioritized. ...

Senior Manager-Americas Supply Demand Management

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.The people here at Apple don’t just build products — they create the kind of wonder that’s revolutionize entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental effortsWe are looking for a dynamic, highly motivated Senior Manager for our Americas Operations group. As a member of the Supply Demand Management (SDM) team, you will join a highly influential group within Apple, challenged to scale at the pace of the company’s overall growth. As a leader on this team you will play a critical role in ensuring operational and financial success for the organization. You will manage demand and supply plans across all channels of distribution in all of Americas region for a current or future product line, including long-term outlook. Product line assignments will be made at the time of hire in any of Apple’s multibillion-dollar businesses, including iPhone, iPad, Watch, Mac, Home and Audio, and Accessories. You will be part of the leadership team responsible for balancing execution excellence with cultural tenacity for the broader org. You will recruit, retain, mentor and develop leaders as direct reports. ...

Senior Technical Programmer Writer, Global Edge Compute (Amazon Robotics)

Global Edge Compute (Amazon Robotics) is looking for a Technical Programmer Writer who is eager to make complex product and engineering designs easy to use and meaningful for developers. This position will report to the Senior Manager for the Global Edge Compute team and have complete ownership of all technical documentation. This position provides significant scope and is an excellent stepping stone for someone looking to move to the next level in their career.The Global Edge Compute team is responsible for services that manage Amazon's edge compute fleet - over a million devices across thousands of locations worldwide. Our systems manage everything from cutting edge robotics systems in Austin, to delivery stations in Cairo. We deliver innovative technical solutions to facilitate the massive growth in Amazon compute capabilities around the globe.Our team's mandate is to design, develop, and operate the next generation of device automation systems that allow for the provisioning and management of edge devices at Amazon scale. We’re looking for an experienced Technical Writer eager to make complex product and engineering designs easy to use and meaningful for developers. We’ll need you to hit the ground running, interacting daily with engineering, operations and robotics team to help guide their onboarding to Unified Workcell Compute, along with ongoing development. If you are able to work independently, communicate clearly, partner with cross-functional teams, and steer a project through to publication that will be used by thousands of developers, come grow your career with us.Key job responsibilitiesAs the first Technical Programmer Writer on the team, you will be responsible for creating best-in-class documentation used by developers all over the world. You will craft guidance for component creation and porting, APIs, SDKs, and code samples. You’ll create reference implementations, describe best practices for integrating with existing environments, document how to onboard to Unified Workcell Compute, and more. About the teamWe own the infrastructure automation that manages Amazon Fulfillment's compute and device infrastructure. We are passionate about taking complex infrastructure and abstracting it with self-service tooling. We embrace simple, decoupled, fault-tolerant solutions so we can spend more time innovating, and less time fixing.Our team is tight-knit and operates primarily out of Austin. We have a mix of experience levels, and work in a broad, collaborative space that has something for everyone. We care about the development of everyone on our team and are invested in helping each other attain our career goals.* Degree in English, Technical Writing, Computer Science, or a related field* 3+ years as a technical writer in a relevant field* Experience designing and authoring developer documentation* Strong written and verbal communication skills* Experience creating API and SDK documentation* Ability to write example code in one or more of the following: Java, Kotlin, Python, React Native* Familiarity with Linux development* Experience with publishing systems based on Markdown or HTML and version control such as GitHub/Git* Experience with AWS services.* Experience using and following a style guide.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Principal Guidance Lead SA, Cloud Optimization Success

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. AWS Cloud Optimization Success team is seeking a Principal Guidance Content Solutions Architect (SA) who will define and maintain guidance for business and technical architectural guidance in accordance with the AWS Cloud Adoption and Well-Architected Frameworks. We want to help our customers understand how the best practices from the AWS Cloud Adoption and Well-Architected Frameworks apply to their business, environment, workload, and operational excellence, enabling them to adopt cloud and operate secure, reliable, performant, cost efficient, and sustainable workloads while delivering business value. The transformation from traditional linear distribution architectures to cloud architectures is accelerating at an amazing pace. This principal autonomous role will focus on customer-facing guidance through remote and on-site engagements, and participation in the global architecture guidance leadership. Your role will be a thought leader and a community leader within AWS with a focus on the development and improvement of prescriptive guidance that will help AWS customers identify their business and technical architectural guidance on AWS. You will then be available as a consultant during the development and operational phases. You will work with our product teams to define requirements and features desired by our customers. You will be a member of the global architecture subject matter experts, ensuring success for customers that develop and operate workloads in the AWS Cloud. You will also be speaking at AWS events and developing whitepapers, creating and delivering labs, and creating other content, including reference implementations. Key job responsibilitiesThis is an opportunity to be part of history and transform businesses through cloud computing adoption and growth.- As a trusted advisor, solve some of the most complex and large-scale challenges faced by AWS customers, ranging from rapidly growing cloud-native start-ups to global enterprises migrating to AWS.- As a Thought Leader, provide the focus to a community of Subject Matter Experts to create content that will better deliver prescriptive guidance to AWS Customers. If curation of guidance from communities is not possible, author the content firsthand.- Constantly gather feedback from AWS customers to gain a deep understanding of their needs and technical challenges, and to ensure they achieve the greatest value from AWS as they scale.- Collaborate, research, develop, validate, and publish customer-facing technical content as reference architectures, best practices, blogs, and other artifacts.- Collaborate with and support broader AWS teams, Professional Services, and AWS Partners in order to deliver maximum value to customers.- Influence customers and internal stakeholders to adhere to AWS guidance.- Present advanced level guidance content to customers. Take part in and lead deep-dive education and technology design exercises to help customers throughout their digital transformation lifecycle from adopting cloud to creating world-class Well-Architected solutions.- Collaborate with product and engineering teams on product definition and bringing new features and capabilities to the platform.- Lead large organizational initiatives, serving as a key influencer and contributing to strategic planning.- Program-manage through creating and validating a strategic roadmap, with multiple completion milestones and reviews.- Help with uplifting and enablement for implementations and capabilities of customers, while mentoring other AWS field team members.- Contribute to the growth of the organization by helping to hire, coach, and mentor other members of the team.- This position can have periods of up to 20% travel.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. - Technical degree required; bachelor's degree in Computer Science or Engineering or related technical field of study.- 10+ years of hands-on experience as a Solutions Architect/Consultant (strategizing, business planning, reviewing, deploying, managing and architecting workloads in a production environment).- 5+ years of experience in technical thought leadership within infrastructure or cloud-computing. Experience in publishing technical blogs and papers on the cloud business and technical architectural best practices.- Experience mentoring, coaching, and developing emerging technical resources.- Program management experience.- Relevant industry and technical cloud certifications (AWS Solutions Architect Professional).- Familiarity with AI/ML/GenAI technologies and their application on content management lifecycle.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $164,500/year in our lowest geographic market up to $284,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

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