Software Engineer (SRE Tools & Automation), IS&T Enterprise Systems

The people here at Apple don’t just build products — we craft the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that supports the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! We at Apple build stuff to amaze our users with ultra fast thoughtfully designed and carefully crafted solutions. We are not just any team but a highly motivated fast paced and ever evolving closely knit team of individuals looking to get more to scale to new heights.We have a thing for individuals like yourself who don’t stop at mediocrity or don’t settle for anything less than perfect.Apple's Service Management & GCRM team builds the applications and systems that powers customer support experiences for Apple’s global stores and service providers. Our team drives the experiences in MobileGenius, Repair Central client apps and Global Service Exchange web app, as well as GCRM services that are integrated with global repairs.At Apple, customer experience is at the forefront of everything we do. To help us build functional systems that improve the customer experience, we're looking for a SRE/DevOps lead engineer who can be responsible for managing production support for multiple global applications, deploying product components, enable best developer productivity and implementing CICD integrations that meet our product needs. The ideal candidate will possess a strong background in production monitoring, readiness, measurement of system health, incident management, a deep understanding of operations excellence and a proven track record in managing large-scale production systems. If you have the passion for building scalable cloud infrastructure that is highly reliable, secure, highly available and responsive, then this job is for you. ...

Product Owner - Apple Store Online, Contact Center Applications

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.Our specific team within ASO is responsible for partnering cross functionally to deliver scalable, efficient, and customer centric processes and technology solutions to our Retail Customers and global network of Call Center Specialists. We are chartered with rethinking the online shopping experience and the in-person touch-points we have throughout the customer journey, spanning Voice/Chat systems, Payments, Customer Care, Delivery, Fulfillment and many other Digital Programs. This is more than a job; it’s a chance to leave your mark on an experience that touches lives globally as customers engage with our Specialists. ...

Principal Guidance Lead SA, Cloud Optimization Success

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. AWS Cloud Optimization Success team is seeking a Principal Guidance Content Solutions Architect (SA) who will define and maintain guidance for business and technical architectural guidance in accordance with the AWS Cloud Adoption and Well-Architected Frameworks. We want to help our customers understand how the best practices from the AWS Cloud Adoption and Well-Architected Frameworks apply to their business, environment, workload, and operational excellence, enabling them to adopt cloud and operate secure, reliable, performant, cost efficient, and sustainable workloads while delivering business value. The transformation from traditional linear distribution architectures to cloud architectures is accelerating at an amazing pace. This principal autonomous role will focus on customer-facing guidance through remote and on-site engagements, and participation in the global architecture guidance leadership. Your role will be a thought leader and a community leader within AWS with a focus on the development and improvement of prescriptive guidance that will help AWS customers identify their business and technical architectural guidance on AWS. You will then be available as a consultant during the development and operational phases. You will work with our product teams to define requirements and features desired by our customers. You will be a member of the global architecture subject matter experts, ensuring success for customers that develop and operate workloads in the AWS Cloud. You will also be speaking at AWS events and developing whitepapers, creating and delivering labs, and creating other content, including reference implementations. Key job responsibilitiesThis is an opportunity to be part of history and transform businesses through cloud computing adoption and growth.- As a trusted advisor, solve some of the most complex and large-scale challenges faced by AWS customers, ranging from rapidly growing cloud-native start-ups to global enterprises migrating to AWS.- As a Thought Leader, provide the focus to a community of Subject Matter Experts to create content that will better deliver prescriptive guidance to AWS Customers. If curation of guidance from communities is not possible, author the content firsthand.- Constantly gather feedback from AWS customers to gain a deep understanding of their needs and technical challenges, and to ensure they achieve the greatest value from AWS as they scale.- Collaborate, research, develop, validate, and publish customer-facing technical content as reference architectures, best practices, blogs, and other artifacts.- Collaborate with and support broader AWS teams, Professional Services, and AWS Partners in order to deliver maximum value to customers.- Influence customers and internal stakeholders to adhere to AWS guidance.- Present advanced level guidance content to customers. Take part in and lead deep-dive education and technology design exercises to help customers throughout their digital transformation lifecycle from adopting cloud to creating world-class Well-Architected solutions.- Collaborate with product and engineering teams on product definition and bringing new features and capabilities to the platform.- Lead large organizational initiatives, serving as a key influencer and contributing to strategic planning.- Program-manage through creating and validating a strategic roadmap, with multiple completion milestones and reviews.- Help with uplifting and enablement for implementations and capabilities of customers, while mentoring other AWS field team members.- Contribute to the growth of the organization by helping to hire, coach, and mentor other members of the team.- This position can have periods of up to 20% travel.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. - Technical degree required; bachelor's degree in Computer Science or Engineering or related technical field of study.- 10+ years of hands-on experience as a Solutions Architect/Consultant (strategizing, business planning, reviewing, deploying, managing and architecting workloads in a production environment).- 5+ years of experience in technical thought leadership within infrastructure or cloud-computing. Experience in publishing technical blogs and papers on the cloud business and technical architectural best practices.- Experience mentoring, coaching, and developing emerging technical resources.- Program management experience.- Relevant industry and technical cloud certifications (AWS Solutions Architect Professional).- Familiarity with AI/ML/GenAI technologies and their application on content management lifecycle.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $164,500/year in our lowest geographic market up to $284,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Software Development Engineer, WWGDT Store Systems

Amazon World Wide Grocery Data Tech(WWGDT) is seeking an experienced and proven Software Development Engineer (SDE) to lead medium to large cross-functional strategic initiatives that support WWGDT strategic goals. This is a unique opportunity for someone inspired by WWGDT core values and is interested in Amazon’s high-growth grocery business to bring their whole self to the role.Key job responsibilitiesAs an SDE, you are responsible for setting a high bar throughout the software development and deployment lifecycle, including design, development, documentation, testing, and operations.The ideal candidate will have a strong background in software and application development, data warehousing and interest in linking data to key business trends, business judgment, intense curiosity, and superior written and verbal communication skills. He/she will work closely with the business and technical teams to analyze many non-standard and unique business problems and use creative problem solving to deliver results.He/she will be a self-starter, comfortable with ambiguity, able to think big and be creative while paying careful attention to detail and will enjoy working in a fast-paced and dynamic environment.A day in the lifeWork with your leadership to define and execute the data engineering strategy for WWGDT.Leverage SQL and coding skills (e.g., .Net, Python, Java, etc.) to extract, transform, and load data.Collaborate with internal and external teams to scope, design, build, and support data pipelines focusing on performance, cost, operational excellence, continuous improvement as well as delivering business value.Work within multiple technology stacks including working within custom built proprietary AWS framework to deliver data solutionsParticipate and lead standups and design sessions, maintain Jira health, and create artifactsLead and mentor your peersAbout the teamWe enable sophisticated, fact-based decision making across WWGDT by delivering constantly evolving technology and analytic capabilities. This team will solve challenging and novel problems every day and have the opportunity to redefine the grocery industry while collaborating with multiple teams across WWGDT and WholeFoods Market(WFM). You will be able to enjoy and contribute to the unique blend of Amazon and WFM Tech culture. You will be based out of Austin, TX, one of the best places to live and work. Most importantly, you’ll be contributing to WFM's Higher Purpose of Nourishing People and the Planet!- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $151,300/year in our lowest geographic market up to $261,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

SerDes Circuit Design Engineer

In this role, you will actively work within Analog-Mixed/Signal design team and participate in bring-up of embedded circuits; collaborating with many disciplines to enable the world’s premiere products. You will closely work with a talented group of Analog-Mixed/Signal designers working diligently to deliver hard IPs to Apple’s products while exceeding the highest expectations of quality, innovation and efficiency. At Apple, we work every single day to craft products that enrich people’s lives. And in doing so face challenges as SOC/PHY design complexity. If you have strong fundamentals and a track record of tackling technical challenges, if you are passionate about learning new skills and improving the value of your work, if you like to be tuned to the bigger-picture while diving deeply into the details to innovate and tackle problems, we would like to invite you to apply our open positions! We have an opportunity for a forward-thinking and especially hardworking analog mixed signal engineer. Background in high speed serial links circuit blocks is a plus. As a member of our team with multifaceted strengths, you will have the rare and exciting opportunity to work on upcoming products that will surprise and delight millions of Apple’s customers. And all of this while enjoying a strong culture where you own your career! ...

Silicon Validation Software Engineer

Do you love creating elegant solutions to highly complex challenges? Do you intrinsically see the importance in every detail? As part of our Silicon Technologies group, you’ll help design and manufacture our next-generation, high-performance, power-efficient processor, system-on-chip (SoC). You’ll ensure Apple products and services can seamlessly and efficiently handle the tasks that make them beloved by millions. Joining this group means you’ll be responsible for crafting and building the technology that fuels Apple’s devices. Together, you and your team will enable our customers to do all the things they love with their devices!Join a team of expert software engineers with diverse backgrounds (graphics, video encoding, video processing, file systems, CPUs and caching, kernel programming, embedded systems) to develop graphics validation software and integrate it into system level test environment. ...

iPhone System Technology Engineer - Charging Architecture

The iPhone team is seeking a system-level design engineer with expertise in analog/mixed signals, DC-DC power converters, and battery charging circuits. As a member of a creative and collaborative engineering team, you will be responsible for developing innovative iPhone technologies. Your scope of work will include both wired and wireless charging solutions, encompassing all design aspects from circuit and IC definition to thermal management and setting charging policies. Your responsibilities will cover the entire design lifecycle, including feature planning, prototyping, IC definition, testing and validation, factory support, and field support.This is an outstanding opportunity to engage in numerous multi-functional interactions with Apple’s internal hardware/software teams, contract manufacturer teams, and IC vendor teams throughout the various development stages. ...

Analog Mixed/Signal IC Designer

At Apple, we work every single day to craft products that enrich people’s lives. Do you love working on challenges that no one has solved yet? Do you like changing the game? We have an opportunity for a forward-thinking and especially talented Analog Mixed-Signal IC Designer. As a member of our dynamic group, you will have the rare and rewarding opportunity to craft upcoming products that will delight and inspire millions of Apple’s customers every dayApple Silicon Engineering is seeking qualified circuit designers to work on the next generation analog & mixed-signal (AMS) circuits for Apple’s world-leading systems-on-chip (SOCs)! Apple’s Ax SOCs are the brain of every iPhone and iPad. Several types of AMS circuits are used to connect them to the physical world as well as enable optimizing their performance. You will be part of a growing AMS team involved in design and productization on leading-edge CMOS process technology nodes! ...

CAD Engineer - PDV

Do you love building elegant solutions to highly complex challenges? Do you intrinsically see the importance in every detail? As part of our Silicon Technologies group, you’ll help design and manufacture our next-generation, high-performance, power-efficient processor, system-on-chip (SoC). You’ll ensure Apple products and services can seamlessly and efficiently handle the tasks that make them beloved by millions! Joining this group means you’ll be responsible for crafting and building the technology that fuels Apple’s devices. Together, you and your team will enable our customers to do all the things they love with their devices. As a member of our CAD team, you will architect, develop, maintain and improve physical design verification (PDV) flows. The role requires you to work on flow and runset development for various technology nodes and tool sets. Working alongside the CAD team, you will be collaborating with the custom digital/analog/mixed-signal design, physical design (PD) and chip integration teams. With good understanding of design rule checks (DRC) and layout versus schematic (LVS) runsets, you will develop rule decks from scratch and/or modify existing ones. ...

Campaign Manager, AWS Marketing

As a campaign manager on the North America Customer, Industry, and Partner Marketing team, you will be responsible for contributing to the overall marketing strategy for a specific industry, segment, or product category and owning campaign content development, audience targeting, channel mix, and ongoing performance reporting for lead generation campaigns goaled on the delivery of marketing sourced pipeline. The Campaign Manager is responsible for delivery of sales activation kits to ensure leads are successfully touched and then converted by sales. They will contribute to the online and in-person event strategy for the target audience, including sourcing internal and external subject matter experts for speaking opportunities, ensuring event content is resonant and relevant for the target audience, and the development of lead generation goals for events. The ideal candidate will have a proven track record working with cross-functional teams and managing multiple high-profile marketing projects simultaneously and independently. They have a mind that is equal parts creative and analytical, providing strategic solutions to business problems, as well as being passionate about owning programs, testing and learning, and driving lead acquisition and conversion to achieve SQL pipeline goals. Key job responsibilities• Campaign design & strategy - Creates and executes multi-channel marketing campaigns that are aligned to the Americas sales GTM strategy.• Stakeholder management - collaborate and maintain relationships with sales & marketing leaders and with peers.• Target audience expertise - Defines target audience parameters by campaign, maintains target account lists specific to segment, provides targeting guidance for email and paid media execution.• Event demand generation and follow-up - Works closely with Event Managers, influencing event registration and attendance goals, event demand generation strategy, and determining the post-event lead follow-up and nurture.• Content curation - Identifies assets and platform creative for campaign promotion. Evaluates what’s working, and what’s not, and recommends improvements.• Promotional content development - Executes promotional content development including post copy and corresponding visuals.• Supports lead nurture and lead flow – Contributes to sales visibility into upcoming lead queues and provides enablement materials for post-event and campaign follow-up by sellers.• Reporting and optimization – Delivers data and insights to improve campaign performance and keep sales and marketing stakeholders informed.• Budget management – Oversees campaign marketing budget, ensuring funds are utilized as planned and in compliance with all internal finance policies.About the teamAWS North America Marketing identifies, educates and engages customers, directly and through partners, to accelerate adoption of AWS and deliver measurable impact to the growth of AWS and our customers. We are responsible for all field and partner marketing in the United States and Canada. Working closely with the North America Sales Team, we accelerate adoption of AWS and deliver measurable impact to the growth of AWS and our customers. North America Marketing is a diverse and inclusive team, where our people are empowered to stretch as individuals and leaders; we leave no one behind. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional- 4+ years of professional non-internship marketing experience- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Experience using data and metrics to drive improvements- Experience using Microsoft Excel to manipulate and analyze data- Experience managing budgets- Experience utilizing systems and tools involving email, web, analytics, and CRM (Marketo, Tableau, Salesforce, etc.) for targeting, segmentation, reporting for demand generation- Experience with A/B testing, especially around audience segmentation and targeting- Experience with marketing strategies in online and mobile channelsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,600/year in our lowest geographic market up to $155,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior Software Development Engineer, Ops Tech Solutions

Operations Technology Solutions is looking for an experienced Senior Software Development Engineer to help us deliver essential services to our Operations and Operations IT customers.Key job responsibilities- Help lead the design, development, monitoring, and enhancement of services our team provides for Amazon Operations and Operations IT customers. This includes information services. like Amazon Sites, and software for cloud-connected physical devices like the IT Hub Express smart lockers. They will work closely with our Product Management team and engage directly with customers to understand customer needs, and clarify product requirements.- Successful candidates for this role will have a deep knowledge of software design patterns, scalable cloud architectures, and cloud design best practices. - They have a good understanding of engineering trade-offs, and make appropriate decisions on when to build new software, extend existing software, or integrate with software or systems provided by others. - They will generate clear and thorough analysis and design documentation, and help improve the team’s existing documentation. - They will have experience leading the translation of product requirements into a comprehensive system design, composed of logical, maintainable, extensible, scalable, and loosely-coupled component services, and definition of the appropriate interfaces between these components.- They will have had hands-on experience developing and testing the critical code for these systems. - They will understand and have experience with implementing security and data privacy best practices. - They will have experience developing automated tests at the unit, interface, and system level. - They will understand how to effectively monitor they systems they build, and understand operational excellence best practices. - They will have demonstrated track record of delivering high-impact results.A day in the life- Work closely with Product Management to break down feature requirements into software deliverables- Develop and maintain secure and performant software features and systems for Operations and Operations IT customers- Actively participate in software and system design reviews- Participate in the team on-call rotation where you will triage, communicate status, escalate, and remediate critical issues quickly- Help the team improve: (1) the services we deliver for our customers, (2) how we work our partner teams, and (3) our operational excellenceAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamOperations Technology Solutions (OTS) at Amazon is at the forefront of creating, securing, and maintaining advanced technical infrastructure and devices. These innovations span across Amazon's diverse landscape, including Fulfillment Centers, Transportation, Logistics, Specialty Fulfillment, Air, and Pharmacy sectors. Our skilled operators count on OTS to test, certify, deploy, and sustain state-of-the-art network solutions and end-user equipment at approximately 2,500 global sites where Amazon thrives. Committed to exceeding customer expectations, OTS ensures a secure and reliable infrastructure through its extensive network of over 4,000 field technicians and engineers. These professionals are vital in managing the daily operations and growth of Amazon's vast fulfillment and logistics network.- Experience building complex software systems that have been successfully delivered to customers- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- 5+ years of programming using a modern programming language such as Java, C++, or C#, including object-oriented design experience- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- Experience developing software targeted for modern cloud computing platforms using both self-managed (eg AWS EC2, ECS, etc) and fully-managed (eg SWS SNS, RDS, Lambda, etc) services.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Caffe Macs Line Cook

The people here at Apple don’t just build products - they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that supports the innovation that runs through everything we do. Joining the Caffè Macs team will give you the opportunity to craft inspiring meals that fuel the innovation within the company. As a Line Cook you are responsible for the daily preparation and cooking of food items in the pantry, fry and/or stations or other areas of the kitchen. This position is responsible for other duties in the areas of food and final plate presentation including plating and garnishing of cooked items. This position reports to the Chef, Sous Chef, or Kitchen Manager. ...

SoC Physical Design Engineer

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, hardworking people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same passion for innovation that goes into our products also applies to our practices strengthening our commitment to leave the world better than we found it. Join us to help deliver the next groundbreaking Apple product! In this highly visible role, you will work with a team environment responsible completing partition place and route from netlist to tapeout including automation tasks. ...

Senior Technical Programmer Writer, Global Edge Compute (Amazon Robotics)

Global Edge Compute (Amazon Robotics) is looking for a Technical Programmer Writer who is eager to make complex product and engineering designs easy to use and meaningful for developers. This position will report to the Senior Manager for the Global Edge Compute team and have complete ownership of all technical documentation. This position provides significant scope and is an excellent stepping stone for someone looking to move to the next level in their career.The Global Edge Compute team is responsible for services that manage Amazon's edge compute fleet - over a million devices across thousands of locations worldwide. Our systems manage everything from cutting edge robotics systems in Austin, to delivery stations in Cairo. We deliver innovative technical solutions to facilitate the massive growth in Amazon compute capabilities around the globe.Our team's mandate is to design, develop, and operate the next generation of device automation systems that allow for the provisioning and management of edge devices at Amazon scale. We’re looking for an experienced Technical Writer eager to make complex product and engineering designs easy to use and meaningful for developers. We’ll need you to hit the ground running, interacting daily with engineering, operations and robotics team to help guide their onboarding to Unified Workcell Compute, along with ongoing development. If you are able to work independently, communicate clearly, partner with cross-functional teams, and steer a project through to publication that will be used by thousands of developers, come grow your career with us.Key job responsibilitiesAs the first Technical Programmer Writer on the team, you will be responsible for creating best-in-class documentation used by developers all over the world. You will craft guidance for component creation and porting, APIs, SDKs, and code samples. You’ll create reference implementations, describe best practices for integrating with existing environments, document how to onboard to Unified Workcell Compute, and more. About the teamWe own the infrastructure automation that manages Amazon Fulfillment's compute and device infrastructure. We are passionate about taking complex infrastructure and abstracting it with self-service tooling. We embrace simple, decoupled, fault-tolerant solutions so we can spend more time innovating, and less time fixing.Our team is tight-knit and operates primarily out of Austin. We have a mix of experience levels, and work in a broad, collaborative space that has something for everyone. We care about the development of everyone on our team and are invested in helping each other attain our career goals.* Degree in English, Technical Writing, Computer Science, or a related field* 3+ years as a technical writer in a relevant field* Experience designing and authoring developer documentation* Strong written and verbal communication skills* Experience creating API and SDK documentation* Ability to write example code in one or more of the following: Java, Kotlin, Python, React Native* Familiarity with Linux development* Experience with publishing systems based on Markdown or HTML and version control such as GitHub/Git* Experience with AWS services.* Experience using and following a style guide.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Sr. Security Technical Program Manager, Defensive Security Operations

Amazon Security is seeking a Senior Technical Program Manager with a strong delivery record and proven program management experience to join our Defensive Security Operations team. Our team owns and executes strategic, cross-functional programs to provide world-class information security support to Amazon.This role will support security excellence initiatives Defensive Security, analyzing operations, identifying opportunities, and managing the execution of projects and programs. This role is responsible for implementing and driving program management for large-scale, complex, global information security events and initiatives, communicating with leadership, and transforming nebulous needs into actionable security solutions. You will partner with service, engineering, and security teams, bringing process and rigor to the response and non-response focused programs. You will play a critical role optimizing processes to benchmark best in class operations, standardize performance, and drive continuous improvement. This requires managing and balancing multiple priorities simultaneously, and at times, supporting response operations with our incident response and vulnerability management teams. You can expect all the challenges and benefits of a high-profile business: wide-open space for improvement and innovation, a strong performing team, and a fast-paced environment. These will require a willingness to dive into the details, solve new problems as they arise, leverage high judgment and willingness to disrupt the current processes to enhance a process, and always obsess over customers. You will join a team focused on creating unique customer experiences where ownership of the customer experience is key.If you enjoy working at scale in a rapidly changing environment and influencing the protection of customers’ data within a large global organization, this position will provide you with a challenging opportunity.Key job responsibilities- Develop and execute project plans with an impact across Amazon business units to drive security excellence across vulnerability management, incident response, and secure software development.- Lead initiatives aimed at identifying and eliminating security risks for Amazon across subsidiaries and business lines- Demonstrate the ability to provide both structured and creative thinking in a dynamic, evolving, multi team-based environment- Demonstrate the ability to communicate effectively at multiple levels of management, building trust across the organization, and demonstrating discretion with sensitive information- Show ownership and leadership skills in coordinating projects across multiple teams, driving them to successful conclusion while building strong, lasting relationships with both internal and external customers- Be comfortable working in a fast-paced, ever-changing environment while driving teams to complete goals- Demonstrate the ability to break abstract goals into attainable, measurable work items- Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized programAbout the teamThe Defensive Security Operations team is a group of highly-skilled technical and non-technical program managers that sits between two of Amazon’s high-impact security teams: incident response and vulnerability management. Given this placement, no two days are exactly the same, but our mission of supporting the continuous operational developments of these two teams to protect Amazon’s data never changes. Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. - 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 4+ years working within one or more security domains- Understanding of SDLC and Architecture System Design with the ability to ensure functionality and tradeoffs in terms of scalability, maintainability, extensibility, performance, and security- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Sr. Data Engineer, GS S&O - Operational Excellence

Amazon Web Services (AWS) provides a scalable cloud computing platform to companies globally. AWS Global Services (GS), formed in 2022, delivers customer success throughout the cloud adoption lifecycle. Our 25K+ employees and integrated offerings enable us to combine technology and human expertise to maximize and accelerate customer outcomes.GS is comprised of four primary business units: 1) Global Services Security (GSS) provides security guidance and offerings, 2) Training & Certification (T&C) offers cloud skills training and certification, 3) Professional Services (ProServe) provides consulting and hands-on-keyboard services, and 4) Support and AWS Managed Services (Support) delivers 24/7 technical support and managed services. Together, these teams continuously improve our systems and processes to enable better results for both customers and employees, with the GS Strategy & Operations (GSSO) teams supporting each. GSSO enables integrated business support, product management, planning, and deal strategy for GS. GSSO understands customer experiences and inspires bold ideas to deliver the best experiences and solutions to our customers. We embrace scientific thinking, pursue continuous improvement, and develop talent to provide world-class support across GS.Position Overview: We are seeking an experienced and skilled Data Engineer to join our dynamic team. The Data Engineer will play a crucial role in designing, developing, and maintaining efficient and scalable data pipelines, data models, and data warehousing solutions. This position will be responsible for ensuring data integrity, quality, and availability across the organization, enabling data-driven decision-making and supporting business intelligence initiatives.Key Job Responsibilities:- Conduct data discovery and profiling for various data sources, including Page0, entitlement models, and propensity models.- Design and implement robust ETL pipelines to extract data from multiple sources, transform it according to defined business rules, and load it into centralized data storage systems.- Develop and maintain efficient data ingestion processes, ensuring timely and accurate data availability.- Design and develop effective data models and schemas for Page0 data, entitlement model data, propensity model data, and other relevant data sources.- Implement and maintain a centralized data warehouse architecture, ensuring scalability, performance, and data integrity.- Collaborate with stakeholders to understand data requirements and translate them into optimized data structures and models.- Establish and enforce data governance policies and procedures to maintain data quality, consistency, and integrity across the organization.- Implement data quality controls, monitoring, and reporting mechanisms to ensure data accuracy and reliability.- Continuously monitor data quality, identify issues, and implement remediation measures as needed.- Design and implement centralized data integration pipelines to consolidate data from various sources into a unified data platform.- Ensure seamless data integration and interoperability between different systems, applications, and processes.- Integrate propensity models with downstream systems and processes, facilitating data-driven decision-making.- Implement robust data security measures, including access controls, authentication, and authorization mechanisms, to protect sensitive data.- Ensure data lineage and traceability across the organization, enabling auditing and compliance.- Continuously monitor data flows and optimize performance by identifying bottlenecks and implementing efficient solutions.- Develop and implement data retention and archiving policies to manage data growth and storage requirements.- Establish data disaster recovery and business continuity plans to ensure data availability and resilience. If you are a passionate data professional with a keen interest in building scalable and robust data solutions, we encourage you to apply for this exciting opportunity. Join our team and contribute to driving data-driven innovation and business success. We are open to hiring candidates to work out of one of the following locations: Arlington, VA, USA | Dallas, TX, USA | Seattle, WA, USAAbout the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.- 2+ years of processing data with a massively parallel technology (such as Redshift, Teradata, Netezza, Spark or Hadoop based big data solution) experience- 2+ years of relational database technology (such as Redshift, Oracle, MySQL or MS SQL) experience- 2+ years of developing and operating large-scale data structures for business intelligence analytics (using ETL/ELT processes) experience- Experience with big data technologies such as: Hadoop, Hive, Spark, EMR- Experience with AWS Tools and Technologies (Redshift, S3, EC2)- Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS- Experience leading and influencing the data or BI strategy of your team or organization- Experience communicating to senior management and customers verbally and in writing- Experience managing a data or BI team- 5+ years of data engineering experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $153,000/year in our lowest geographic market up to $264,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Full Stack Engineer

Come join Hardware Engineering’s Tools and Data Analytics Team working on innovative internal web applications! We are looking for an imaginative, resourceful and hardworking full-stack web application engineer with an ability to build simple solutions to complex problems. Help us continue to make internal products that blend ease of use, powerful feature sets, and an outstanding attention to detail.Join Apple, and help us leave the world better than we found it! ...

Engineering Program Manager, Infrastructure Services

Do you thrive working across a diverse set of disciplines? Do you love bringing calm to even the highest-intensity projects? Our Project Management group acts as the hub between an outstandingly diverse collection of products and ideas. In this group, you’ll manage, organize, and support engineering development projects across Apple. You’ll take ownership of projects and be responsible for every aspect from conception to production. You’ll also establish relationships across the company, guiding the work as it’s refined by your colleagues in engineering, marketing, and other teams. Join our team, and you’ll help us continue to deliver the extraordinary software, apps, and services our customers rely on every single day.At Apple, we are committed to delivering magnificent experiences for global users across all Apple devices. Flawless global user experiences require secure, reliable, high-performant infrastructure available in every region where Apple operates. The Resiliency Program team is dedicated to improving resiliency, including Disaster Recovery, across all of Apple's Internal and External services around the world! ...

Graphics (GPU) Architectural Modeling Engineer

Do you love crafting elegant solutions to highly sophisticated challenges? As part of our Silicon Technologies group, you’ll help design and manufacture our next-generation, high-performance, power-efficient processor, system-on-chip (SoC)! You’ll ensure Apple products and services can seamlessly and efficiently handle the tasks that make them beloved by millions. Joining this group means you’ll be responsible for crafting and building the technology that fuels Apple’s devices. Together, you and your team will enable our customers to do all the things they love with their devices.We are looking for engineers who are passionate about Architectural Models. You will be responsible for the pre-silicon functional and performance modeling of our industry leading low power GPUs. This includes developing detailed models of the architectural and micro-architectural aspects of various blocks and IPs in the GPU and how they operate within the broader GPU design. ...

Senior Program Manager, RCC Chat

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.Join the Retail Customer Care Optimization team and lead the way in transforming the digital assisted-shopping experience for our global customers. We are looking for a candidate who deeply understands the needs and preferences of online shoppers, possesses a customer-centric attitude, and can translate complex information into clear, actionable insights. ...