Network Dev Engineer, Annapurna Labs Infrastructure

Annapurna Labs, is an organization within AWS, that is responsible for building innovation in silicon and software for AWS customers. With development centers in the U.S. and Israel, Annapurna is at the forefront of innovation by combining cloud scale with the world’s most talented engineers. The Annapurna team covers multiple disciplines including silicon engineering, hardware design and verification, software, and operations. Because of Annapurna's breadth of talent, we’ve been able to improve AWS cloud infrastructure in networking and security with products such as AWS Nitro, Enhanced Network Adapter (ENA), and Elastic Fabric Adapter (EFA), in compute with AWS Graviton and F1 EC2 Instances, in machine learning with AWS Neuron, Inferentia and Trainium ML Accelerators, and in storage with scalable NVMe.As part of Annapurna Labs Infrastructure team, you’ll have the opportunity to invent the next generation of cloud computing infrastructure. You’ll experience what it’s like to work in a fast-paced, innovative, and start-up like environment filled with some of the brightest minds in the industry. The work we do is not only cutting-edge and internet-scale but also deeply important to our customers. The team's infrastructure is used to design and build every component of our hardware and software to come together into products that our customers use for accelerated computing: either Machine Learning acceleration, or FPGA acceleration. As member of the Cloud-Scale Machine Learning Acceleration Infrastructure team you’ll be responsible for designing and supporting enterprise-scale infrastructure. Infrastructure is the hardware, software, and networks used to develop, test, monitor, control, or support internal engineering teams. You will be responsible for the design, implementation and quality of services you deliver. The ideal candidate will draw upon technical background, critical thinking, and problem-solving skills that provides innovative solutions to support development teams. The candidate should be open to new challenges, extremely good at multi-tasking, innovative, creative, self-directed and a great team player. Candidates should drive continuous process improvement, and collaborate effectively with cross-functional teams to solve problems and implement new solutions. You’ll provide leadership in the application of new technologies to large scale deployments in a continuous effort to deliver a world-class customer experience. This is a fast-paced, intellectually challenging position, and you’ll work with thought-leaders in multiple technology areas. You’ll have high standards for yourself and everyone you work with, and you’ll be constantly looking for ways to improve our products' performance, quality and cost. We’re changing an industry, and we want individuals who are ready for this challenge andwant to reach beyond what is possible today. If you want a career that makes an impact, allows you to invent, and have first-hand visibility into how your implementations delight customers, then we have a role for you. If you're interested in being on a team that is "building a complete product" from inception to delighted customers, Annapurna is a fantastic choice.Join us in creating the most advanced Machine Learning Accelerators in the world!Key job responsibilitiesThe Network Dev Engineering role involves developing a broad range of skills. The engineer leverages their Linux skills to troubleshoot, innovate fixes and workarounds, keep software up-to-date and provide data and metrics that help manage our services. They draw on their networking knowledge to design networks, develop network monitoring and troubleshoot network connectivity issues. They communicate clearly and collaborate with others to deliver results. They are self-starters, comfortable dealing with ambiguity and change. They are customer-obsessed, always looking to understand customer pain points and find resolutions quickly and completely.You will need to lead across teams to develop and execute in-depth infrastructure plans that enables your customers, the engineering teams doing the development of the Machine Learning Acceleration product family. You will dive deep to solve critical infrastructure issues involving networking, high performance compute clusters, infrastructure automation of hardware/software/firmware testing, and ASIC/EDA development. You will influence within your team, your customers and AWS service teams to help drive and develop the technical implementation for overall infrastructure designs. You will identify and implement process improvements which improve your team’s agility and operations, including improvements to design, automation, development, test or operations. You will define new mechanisms that execute system health monitoring, diagnostics, repair, and automation. You will develop, document and update operational runbooks as you participate in on-call rotations. A day in the lifeEach day you will work with the best engineers in the industry developing Machine Learning Accelerators. Work backwards from your customers to develop cloud and on-premise infrastructure requirements.Deliver to your customers the on-premises infrastructure that meets their needs.Take ownership for testing, deployments and measuring infrastructure health Support silicon development workflows, including: ATE testers, Emulators and Lab debug equipment.Define building infrastructure requirements for labs and server rooms. Act as liaison to contractors and vendors for infrastructure.Measure your customer’s productivity and take responsibility for the quality of your serviceOn-site in Austin, Texas, you will be apart of the team that develops custom silicon as the owner of the infrastructure that enables this innovation. Take a look inside our labs to see what you will learn at Annapurna Labs: 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 7+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Experience with PowerShell (preferred), Python, Ruby, or Java- Experience working in an Agile environment using the Scrum methodologyAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Senior Project Manager, Digital Commerce

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.Our Business Process Re-engineering (BPR) team within ASO is responsible for partnering cross functionally to deliver scalable, efficient, and customer centric processes and technology solutions to our Retail Customers and global network of Call Center Specialists. We are chartered with rethinking the shopping experience and the assisted sales touch-points we have throughout the customer journey, spanning Voice/Chat systems, Payments, Customer Care, Delivery, Fulfillment and many other Digital Programs. ...

Software Engineer (Swift Development), Retail Engineering

Apple is where individual imaginations gather together, committing to the values that lead to great work! Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something.Are you deeply accountable for your work? Your real passion for product ownership and track record of product development will prove critical to your success on our team! Retail Store Apps team is looking for a self-starting and hardworking iOS software engineer to join our team. Dynamic, smart people and inspiring, innovative technologies are the norm here. Are you ready to set the bar high? Dynamic people and inspiring, innovative technologies are the norm here. Will you join us in crafting solutions that do not yet exist? ...

Sr. Solutions Architect, Guidance Lead, AWS Cloud Optimization Success

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. AWS Cloud Optimization Success team is seeking a Senior Guidance Content Solutions Architect (SA) who will define and maintain guidance for business and technical architectural guidance in accordance with the AWS Cloud Adoption and Well-Architected Frameworks. We want to help our customers understand how the best practices from the AWS Cloud Adoption and Well-Architected Frameworks apply to their business, environment, workload, and operational excellence, enabling them to adopt cloud and operate secure, reliable, performant, cost efficient, and sustainable workloads while delivering business value. The transformation from traditional linear distribution architectures to cloud architectures is accelerating at an amazing pace. This senior autonomous role will focus on customer-facing guidance through remote and on-site engagements, and participation in the global architecture guidance leadership. Your role will be a thought leader and a community leader within AWS with a focus on the development and improvement of prescriptive guidance that will help AWS customers identify their business and technical architectural guidance on AWS. You will then be available as a consultant during the development and operational phases. You will work with our product teams to define requirements and features desired by our customers. You will be a member of the global architecture subject matter experts, ensuring success for customers that develop and operate workloads in the AWS Cloud. You will also be speaking at AWS events and developing whitepapers, creating and delivering labs, and creating other content, including reference implementations. Key job responsibilitiesThis is an opportunity to be part of history and transform businesses through cloud computing adoption and growth.- As a trusted advisor, solve some of the most complex and large-scale challenges faced by AWS customers, ranging from rapidly growing cloud-native start-ups to global enterprises migrating to AWS.- As a Thought Leader, provide the focus to a community of Subject Matter Experts to create content that will better deliver prescriptive guidance to AWS Customers. If curation of guidance from communities is not possible, author the content firsthand.- Constantly gather feedback from AWS customers to gain a deep understanding of their needs and technical challenges, and to ensure they achieve the greatest value from AWS as they scale.- Collaborate, research, develop, validate, and publish customer-facing technical content as reference architectures, best practices, blogs, and other artifacts.- Collaborate with and support broader AWS teams, Professional Services, and AWS Partners in order to deliver maximum value to customers.- Influence customers and internal stakeholders to adhere to AWS guidance.- Present advanced level guidance content to customers. Take part in and lead deep-dive education and technology design exercises to help customers throughout their digital transformation lifecycle from adopting cloud to creating world-class Well-Architected solutions.- Collaborate with product and engineering teams on product definition and bringing new features and capabilities to the platform.- Lead large organizational initiatives, serving as a key influencer and contributing to strategic planning.- Program-manage through creating and validating a strategic roadmap, with multiple completion milestones and reviews.- Help with uplifting and enablement for implementations and capabilities of customers, while mentoring other AWS field team members.- Contribute to the growth of the organization by helping to hire, coach, and mentor other members of the team.- This position can have periods of up to 20% travel.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. - Technical degree required; bachelor's degree in Computer Science or Engineering or related technical field of study.- 5+ years of hands-on experience as a Solutions Architect/Consultant (strategizing, business planning, reviewing, deploying, managing and architecting workloads in a production environment).- 3+ years of experience in technical thought leadership within infrastructure or cloud-computing. Experience in publishing technical blogs and papers on the cloud business and technical architectural best practices.- Experience mentoring, coaching, and developing emerging technical resources.- Program management experience.- Relevant industry and technical cloud certifications (AWS Solutions Architect Professional).- Familiarity with AI/ML/GenAI technologies and their application on content management lifecycle.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

AppleCare Application Quality Engineering Manager

Do you feel a personal stake in everything that you work on, thrive in fast-paced environments with lots of ambiguity, and enjoy working with complex technologies? Do you champion positive relationships, build trust, and influence without direct authority? Do you communicate openly and clearly, collaborate enthusiastically, and value a culture of healthy debate? If so, we want to talk to you!AppleCare Technologies Quality Engineering (ACTQE) is an integral part of AppleCare's technological infrastructure. Our group focuses on delivering groundbreaking customer service through robust systems and efficient processes. As a leading software quality management professional, you'll be responsible for overseeing a team of Application Quality Engineers (SAP), working together to maintain the highest standards of quality throughout various stages of the software development lifecycle. As Quality Engineering Manager, you'll not only focus on recruitment, training, and performance evaluation but also work towards continuous improvement. Your leadership will be crucial in driving innovation in test planning and execution strategies. Moreover, you'll stay abreast of new technologies and their potential impact on the field of application testing. It is critical to adopt best practices and ensure consistency in the delivery of highly performant, scalable, and reliable applications. The ACTQE team works diligently to provide outstanding automated and manual testing solutions that cater to the unique needs of the AppleCare ecosystem. We're looking for an experienced Quality Engineering Manager who shares our passion for excellence and can help us achieve our vision of providing unparalleled customer support through the seamless integration of technology and human expertise. ...

Hardware Reliability Engineer - Mac System Reliability

At Apple, we don’t just follow industry standards—we push beyond them. We value creative problem-solving, dynamic thinking, and the ability to quickly adapt to new technical challenges. If you’re excited about tackling tough problems and shaping the future of amazing products, we’d love to have you on board! In this role, you’ll collaborate with diverse hardware teams to ensure our products are not only durable and reliable, but also built to exceed expectations. From early concepts to field returns, you’ll lead cross-functional teams, design innovative reliability tests, and drive continuous product improvements. Come join our team! ...

Caffé Equipment Technician

As a member of Austin Campus Real Estate & Development you will operate as a partner to local business units, other internal functional areas, having passion and customer-centric focus with a knowledge of Facilities Operations is key. We are looking for an experienced and vibrant professional who will excel within an entrepreneurial culture – providing vision, leadership, and communication, but not afraid to dive into details. You will work directly with the Facilities Operations Manager to achieve department goals. Build and foster a culture of teamwork while leading others to perform daily responsibilities. Handle the overall repair and maintenance of caffé equipment and coffee machines operation. ...

SDE II - ATROPS Evaluation Engine, ATROPS Evaluation Engine

Do you want build one of the most impactful solution in Amazon to decide how to deliver packages optimally to millions of customers using tens of thousands of different ways to go from source warehouse to customer? Do you want to be part of Amazon's journey to become global transportation leader? Do you want to work on latest technologies to solve most complex problems with simpler solution? Please join Amazon Transportation Optimization Systems.Amazon's Transportation Optimization systems decides optimal path from warehouses to end customers, and supports other use cases related to transportation. It processes millions of requests per second to determine guaranteed delivery dates and optimal transportation paths to deliver millions of packages to customers worldwide faster and cheaper. Our mission critical systems make optimal decisions impacting billions of dollars a year and set new standards for online shopping experience.With rapid expansion into new geographies, innovations in supply chain, delivery models and customer experience, increasingly complex transportation network, ever expanding selection of products and growing number of shipments worldwide, we have an opportunity to build software that scales the business, leads the industry through innovation and delights millions of customers worldwide.We are looking for experienced Software Engineers to be a key contributor to our success and drive the strategic development of the Transportation Optimization services.Key job responsibilitiesIn this job, you will…Work in a team of experienced engineers and teams to develop efficient architecture and algorithm to fine fastest and cheapest ways to deliver packages for customer orders using milliseconds level runtime latency.Lead upgradation of system architecture to adapt to the future needs and maximize the gain by using latest technologies.Work to expand and optimize our world-class supply chain systems to support a variety of emerging business initiatives.This is perfect opportunity for motivated and talented software engineers who want to apply and grow their technical depth and breadth while defining and driving key aspects of the customer experience on Amazon.com.Our diversity, measured by diversity of thought and influenced by gender and culture, is paramount to our ability to meet the evolving needs of our customers.Design, refactor, re-architect, deprecate and implemented large-scale services for ultra-high transactional volumes.Heavily involvement through all phases of software development using concepts that may include Service Oriented Architecture, caching, balancing, non-relational databases, micro services, sharding, n-tiered , non-relational databases etc.Use object-oriented concepts to program large multi-tier systems. Apply useful design patterns.Write and review code while insisting on best practices in improving team coding culture subjects related to quality and security.A day in the lifeYou will be working in a fast-paced environment, on a team of smart software engineers, to design and build the right technical solutions to meet the needs of the business with high operational standards. You will have direct ownership over the design of new components aimed at improving the platform's extensibility, scalability, availability, and latency. We care about both delighting customers and high quality software; we don’t sacrifice one for the other. We’re looking for someone with a demonstrated track record of highly-scalable, global software solutions.- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- Solid experience of testing and a passion for producing high quality code- Solid background in algorithms and data structures- Excellent communication skills and the ability to work collaboratively in a cross-functional team to create exceptional value- Familiar with Linux (Or Unix) environment- Agile practices and methodologies such as Test Driven Development and Scrum- Service-oriented architectures- Amazon Web Services- Relational databases and SQL- Ideal candidates will show excellent debugging and troubleshooting skills, with an enthusiastic attitude to support and resolve customer problems- Experience with distributed systems, algorithms, and relational databases- Deal well with ambiguous/undefined problems; ability to think abstractly- Familiarity or experience with supply chain conceptsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apple Support College Program At Home Advisor - Texas Southern University

At Apple, we believe that dedication, a fun environment, creativity and innovation fuel the ultimate customer experience. We believe each customer interaction is an opportunity to delight, engage, and inspire. By focusing on the smallest of details, we can make a huge impact with our customers. Building this environment starts with you!If you're a problem solver who easily connects with others, helps friends and family troubleshoot issues and are curious about why things work the way they do, you could be the next Apple Support College Advisor. Our Advisors thoughtfully engage with customers, explaining step-by-step solutions with patience and an approach tailored to each individual customer. They help fix technical issues while providing an incredible customer experience! ...

Wireless Module Engineer

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people who work here have reinvented entire industries with all Apple Hardware products. The same passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it. Join us to help deliver the next groundbreaking Apple product! Love working on challenges that no one has solved yet? As a member of our dynamic group, you will have the unique and rewarding opportunity to craft upcoming products that will delight and inspire millions of Apple’s customers every single day! Ready to join our RF Design team? The Wireless Module Engineer (WME) is well-versed in multiple fields for wireless module development: RF design, packaging, product engineering (including yield analysis), ATE, and reliability engineering. The WME will use their expertise to develop wireless modules from early concept to ramp, communicate risks/priorities (Design/Reliability/Yield) to executives, and lead cross-functional problem-solving. They will also drive all RF module and component vendor meetings and ensure that the vendors are adhering to the internal processes. WME will be responsible for formulating component and module development guidelines. The position will support multiple product lines from the Hardware Technology organization from early concept through ramp. ...

RCC Sales & Setup Supervisor

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Join Apple, and help us leave the world better than we found it! Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for a Sales and Setup Supervisor to help us do extraordinary things.In this role, you will be responsible for daily supervision and administrative activities, leading others, driving performance, and developing specialists in the Retail Customer Care organization. You feel passionate about people leadership and will advocate for customer, specialist, and business needs to drive operational and continuous improvements. You will actively reinforce and foster a culture of inclusion, diversity, support, debate, wellness, and growth. A key part of the role is performance managing and leading your team to create world class customer experiences. Teams either provide pre-sales support to Consumer, Education and Business customers through chat and/or phone contacts, or they help customers learn more about our amazing products and services through the Personal Setup program. ...

Software Engineer (Salesforce), Enterprise Systems

The Legal and Global Security Solutions (LGS Solutions) team is looking for an experienced Software Engineer to lead intricate, global Salesforce initiatives. You’ll combine technical proficiency with eye for business to collaborate closely with various internal teams, such as legal & global security, engineering, design services, DevOps, enterprise architecture and information security. Additionally, you’ll work with external technology partners and service providers. As a Salesforce Software Engineer, you will be responsible for leading all aspects of complex Salesforce implementations and driving strategic solutions tailored to meet business requirements. You will manage a team of technical experts in designing, developing, and optimizing Salesforce solutions with a particular focus on data architecture, scalability, and custom solution development. ...

Software Development Engineer II, Advertising Products and Tech

Are you passionate about using Big Data to build customer trust and grow new business? Global advertisers rely on our team's performance insights to drive future investment in Amazon's Advertising Platform and improve the relevance of ads shown to customers.We’re looking for strong Software Engineers that can build upon technologies such as Elasticsearch, Spark, Hive and Presto, as well as AWS services like Elastic Map Reduce (EMR), Redshift, Kinesis and DynamoDB to build the next generation of our analytics and visualization platform. If this sounds interesting we’d love to hear from you!Amazon is well positioned to grow its share of a fast growing online advertising industry due to its unique assets - e-commerce data, service oriented architecture, and startup culture. Be part of a team of industry leading experts that builds and operates one of the largest big data analytics platform at Amazon. Amazon is applying the latest big data technologies available to change the way marketers purchase, track, measure, and optimize their advertising spend. We apply these technologies on terabytes of data (over 10B new events per day) and operate clusters that push scalability limits of the existing technologies. We seek to measure every possible signal indicating impact of advertising to provide the most objective result of marketing spends.This role will involve designing and developing software products that impact many areas of our business. The individual in this role will have responsibility help define requirements, create software designs, implement code to these specifications, provide thorough unit and integration testing, and support products while deployed and used by our stakeholders.- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Delivery Station Customer Service Associate

At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers.As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.Key job responsibilitiesAs a Delivery Station Customer Service Associate, you will be responsible for:- Communicating with customers directly in-person, in addition to communicating via phone and email- Empathizing with and prioritizing customer needs- Upholding company values and respecting every customer- Resolving issues and setting appropriate expectations with customers- Clearly understanding and responding appropriately to the issues that customers present- Consistently composing grammatically correct, concise, and accurate written responses to customer issues- Approaching problems logically and with good judgment to ensure the appropriate customer outcome- Making quick and effective decisions on behalf of the customer- Working a flexible Full-Time (40+ hours per week) schedule Performing the following tasks, with or without reasonable accommodation:- Carry, lift, push and pull up to 49 pounds- Frequently push, pull, squat, bend and reach- Stand and walk during shifts lasting up to 12 hours- Work in an environment where the noise level varies and can be loud (hearing protection will be provided)- Work in an environment where the temperature may vary due to outside weather conditions and is not controlledA day in the lifeYou’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.About the teamOur mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues.Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen.- High School or equivalent diploma- Previous experience in Customer Service - Ability to effectively prioritize work time to ensure efficiency- Experience with Windows Operating Systems and Microsoft Outlook- Familiarity with multiple web browsers, data base searching and instant messenger tools- Bachelor Degree or equivalent work- related experience - Proficiency in verbal and written communication skills - Experience in understanding performance metrics and developing them to measure progress against key performance indicators - Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brandAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Engineering Program Manager, Infrastructure Services

Do you thrive working across a diverse set of disciplines? Do you love bringing calm to even the highest-intensity projects? Our Project Management group acts as the hub between an outstandingly diverse collection of products and ideas. In this group, you’ll manage, organize, and support engineering development projects across Apple. You’ll take ownership of projects and be responsible for every aspect from conception to production. You’ll also establish relationships across the company, guiding the work as it’s refined by your colleagues in engineering, marketing, and other teams. Join our team, and you’ll help us continue to deliver the extraordinary software, apps, and services our customers rely on every single day.At Apple, we are committed to delivering magnificent experiences for global users across all Apple devices. Flawless global user experiences require secure, reliable, high-performant infrastructure available in every region where Apple operates. The Resiliency Program team is dedicated to improving resiliency, including Disaster Recovery, across all of Apple's Internal and External services around the world! ...

Senior Hardware Systems Engineer

The Mac hardware team is seeking seasoned and enthusiastic electrical engineers who are motivated by the opportunity to tackle big challenges. You’ll be designing the next generations of sophisticated Mac desktops and more! Use your skills in electrical engineering, system integration, computer systems architecture, schematic design, digital and analog circuits, power and voltage regulator integration, high speed signal integrity concepts, PCB design, bring-up, system level troubleshooting, and collaboration with multi-functional teams to make design decisions that will benefit millions of Mac users worldwide!We are a team of system electrical engineers that own entire products from concept to ship. We sit at the center of Apple’s wider engineering team, working multi-functionally with mechanical engineering, software, silicon engineering and other module teams to deliver products that enrich the lives of millions worldwide. ...

AppleCare Finance, SAP Landscape Modernization Solutions Architect

Do you love thinking analytically? Are you passionate about using your financial knowledge to navigate complex challenges? Just as our customers find value in Apple products, the Finance group finds value for both Apple and its shareholders. As part of this group, you’ll play an integral role in ensuring our day-to-day financial health. You and your team will support Apple’s growth, both top and bottom line, by applying the same level of innovation toward financial matters as we do toward our products and services. You’ll also collaborate with Apple teams across the world to develop more effective investment strategies and risk management. Finance is essential to upholding our global commitment to excellence, and it is directly responsible for shaping the company’s future. Join us, and you’ll have a meaningful role in continuing Apple’s legacy of efficiency and success. ...

Sr. Post Silicon Engineer

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.The RoleOwnership of post-silicon validation of system including both HW and SW; infrastructure for running tests and metrics collection.Develop and execute post-silicon test plans by running SW on silicon, leveraging simulation tests from DV.Develop tests to evaluate and stress the silicon and systemResponsible for booting, silicon bring-up, debug, and device characterization.Work in the pre-silicon verification environments and with emulation/FPGA prototyping to ensure successful bring-up.Contribute to debug architecture to enable efficient debug of silicon.Understand intended applications and stress systems from a customer perspective.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.• Bachelor’s degree in Computer Engineering or equivalent.• 6+ years relevant work experience.• Solid knowledge of distributed version control systems (DVCS) such as Git.• Experience in programming language such as Python, Java, C++ or Shell.• Knowledge of professional software engineering practices and industry best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.• 4+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience.• Knowledge of ASIC/Silicon Bring Up lab equipment like high speed scopes, power supplies.• Familiarity with high speed interfaces (e.g. SERDES, DDR, I3C) and concepts like jitter and eye margin.Familiarity with firmware and software debugExperience in FPGA or Emulation based pre-silicon validationPerformance and/or Power analysis and validation.Experience with verification infrastructure and Verilog codingAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Product Manager (Data Platforms), Ai & Data Platforms

At Apple, excellent ideas can become extraordinary products, services, and customer experiences. Bring passion and dedication to your job; there's no telling what you could accomplish! As a Product Manager in our team, you will be responsible for owning and developing the critical Data processing Platforms. Our ideal candidate has in-depth experience working with large-scale data challenges.The AiDP team provides data services, analytics, reporting, and data science solutions to Apple's various business groups. We use diverse technology stacks such as Snowflake, HANA, Hadoop, Spark, Cassandra, SingleStore, and beyond. Crafting, developing, and scaling solutions using these Big Data technologies is a core part of our daily job. ...

Hardware Systems Design Engineer (iPhone)

Imagine the world without Apple devices! Does it feel strange? Apple products might even be one of the reasons you wanted to BE a Hardware Design Engineer. Now, imagine yourself designing future Apple products. The iPhone team is looking for engineers who are driven by the opportunity to take on big challenges. Engineers, who like to immerse themselves in systems hardware design, creating magic in the palm of their hand on a device that will affect millions of iPhone users. Big challenges? I'd say that's pretty close!Our team is collaborative, creative and passionate about what we do and the products we make. We want to hear from you! ...