Applied Scientist, Last Mile Science

Does the thought of improving one of the world’s most complex logistic systems inspire you? Is your passion to sift through hundreds of systems, processes, and data sources to solve the puzzle and identify the next big opportunity? Are you a creative big thinker who is passionate about using data to direct decision making and solve complex and large-scale challenges? Are you fascinated by the interactions between operations and strategy? Do you feel like your skills uniquely qualify you to bridge communication between teams with competing priorities? If so, then this position is for you! Come help Amazon create cutting-edge science-driven technologies for delivering packages to the doorstep of our customers! The Last Mile Routing & Planning organization builds the software, algorithms and tools that make the “magic” of home delivery happen: our flow, sort, dispatch and routing intelligence systems are responsible for the billions of daily decisions needed to plan and execute safe, efficient and frustration-free routes for drivers around the world. Our team supports deliveries (and pickups!) for Amazon Logistics, Same Day, Amazon Grocery, Lockers, and other new initiatives across the world. In this role, your main focus will be to build algorithms, synthesize information, identify business opportunities, provide research direction, provide data-driven insights and communicate business and technical requirements within the team and across stakeholder groups. You will partner closely with other scientists and engineers in a collegial environment with a clear path to business impact. We have an exciting portfolio of research areas including vehicle routing, planning for electric and autonomous vehicles, district and stops planning, ultra-fast deliveries, fleet planning, and forecasting solutions for different delivery programs leveraging the latest OR, ML, and Generative AI methods, at a global scale. We are actively looking to hire scientists to lead one or more of these problem spaces. Successful candidates will have a deep knowledge of Operations Research and/or Machine/Deep Learning methods, experience in applying these methods to large-scale business problems, the ability to map models into production-worthy code in Python or Java, the communication skills necessary to explain complex technical approaches to a variety of stakeholders and customers, and the excitement to take iterative approaches to tackle big research challenges.Mentorship & Career GrowthWe care about your career growth! Whether your goals are to explore new technologies, take on bigger opportunities, or get to the next level, we'll help you get there. Our business is growing fast and our people will grow with it.Key job responsibilities* Invent and design new solutions for scientifically-complex problem areas and identify opportunities for invention in existing or new business initiatives.* Successfully deliver large or critical solutions to complex problems in the support of medium-to-large business goals.* Influence the design of scientifically-complex software solutions or systems, for which you personally write significant parts of the critical scientific novelty.* Apply mathematical optimization techniques, and/or machine/Gen-AI learning models to design solution methodologies to be used by in-house decision support tools and software.* Research, prototype, simulate, and experiment with these models and participate in the production level deployment in Python or Java.* Make insightful contributions to teams' roadmaps, goals, priorities, and approach. * Actively engage with the internal and external scientific communities by publishing scientific articles and participating in research conferences.- 2+ years of programming in Java, C++, Python or related language experience- PhD, or Master's degree and 4+ years of science, technology, engineering or related field experience- Experience building machine learning models or developing algorithms for business application- 2+ years of hand-on experience in applying optimization methods for business application- PhD in engineering, technology, computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field- Experience in patents or publications at top-tier peer-reviewed conferences or journals- 3+ years of solving business problems through machine learning, data mining and statistical algorithms experience- 3+ years of expertise in optimization: linear, non-linear, mixed-integer, large-scale, network, robust, stochastic, decomposition methodsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,000/year in our lowest geographic market up to $222,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Advanced Analytics Data Engineer, AppleCare

At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. AppleCare Support Enablement builds the monitoring and the metrics that drives the quality of our customer experiences. Anything and everything from Emergency Satellite support to resetting passwords, we’re measuring the quality, the efficiency and the outcomes of every assisted customer support interaction.As AppleCare Support engages with the rest of Apple to bring new Service and Support technologies to our customers, we need someone to provide focused support to our partners in IS&T, AppleCare Digital, AppleCare HW Service, and AppleCare Support Experiences. These teams are responsible for launching the support around products and services such as Apple Pay, our Satellite Technologies, Apple Account, AppleCare+ and many projects yet to come. ...

AppleCare Digital Readiness & Response Program Manager

The AppleCare Digital organization serves more than 6 billion customers per year across a broad range of online platforms. The organization is responsible for all end-user support and service digital content, web assets, customer-facing apps such as Apple Support App and Message Apple, Apple Communities, search engines such as Google and Baidu, and social media such as X, YouTube and Weibo. We are the highest volume post sales support function in Apple and enforce to the highest standard of quality and innovation on behalf of our customers worldwide.The Readiness & Response Program Manager has broad insight into and responsibility for ensuring a well-coordinated New Product Introduction including championing the most efficient customer-centric solutions from every aspect of AppleCare Digital. The role also coordinates post-launch / ongoing digital insight from social media, communities, SEO and the associated actions in support of a sustaining quality feedback loop. Finally, the role partners with cross-functional teams to identify and influence the implementation of opportunities to either improve NPI strategy or optimize existing support / service experiences. ...

Site EHS Manager

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking an experienced and innovative Workplace Health and Safety (WHS) Manager to join our team. In this position, you will serve as the site’s designated first aid provider in the warehouse, coordinating and implementing the Amazon Global Program. The WHS Manager will be responsible for partnering with an Operations Team at the site level to execute company WHS policies and ensure compliance to all applicable local, regional and federal regulations. This individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our associates. The Site WHS Manager must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and WHS data analysis. The Site WHS Manager will be responsible to lead and develop a team of WHS professionals. This individual must create and execute leadership development plans for their teams. They must communicate team expectations and provide frequent feedback, and ensure the team is executing to the core competencies of an Amazon WHS professional. Responsibilities include but are not limited to: - Possess a thorough understanding of local/regional and federal regulations and company policy. - Provide guidance and oversight to ensure compliance to all applicable Amazon WHS Policies. - Measure site’s performance against published requirements in WHS policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies. Drive accountability for the plan - Analyze WHS metrics and review incident trends to justify the allocation of appropriate resources to areas where the WHS risk is highest. - Perform frequent site WHS audits to identify all non-compliant equipment and/or processes at the site. Implement solutions to eliminate exposure to these risks and prevent injury at other sites. Review all changes to ensure new equipment and process are compliant. - Audit recordkeeping practices and Gensuite entries to ensure compliance to global WHS standards and regulations. - Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent - Ensure site leadership and Associates are trained and knowledgeable of their responsibilities under each policy. Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required WHS training. - Must be able to work flexible shifts which could include day, nights, and weekends.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- 3+ years of increasing responsibilities in WHS and/or environmental programs in manufacturing, production, or service operations- Excellent written and verbal communication skills, including comfort interfacing with site leaders- Ability to develop and implement department goals and strategies- Strong analytical skills with demonstrated problem solving ability- Distribution Center or Manufacturing EHS experience with mix of exempt and non-exempt employees at a site of at least 250 people- Master’s degree- Experience implementing lean principles and process improvement in an operational environment.- Experience in a fast paced, dynamic organization- Certified Safety Professional- Excellent written and verbal communication skills, including comfort interfacing with site leader- Ability to develop and implement department goals and strategies- Strong analytical skills with demonstrated problem solving abilityAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

BIE Manager, SCOT-Fulfillment Network Planning

Have you ever wondered how Amazon predicts when your order will arrive and how we ensure that it actually arrives on at the promised date/time? Have you wondered where all those Amazon semi-trucks on the road are headed? Are you passionate about increasing efficiency and reducing carbon footprint? Does the idea of having worldwide impact on Amazon's logistics network including our planes, trucks, and vans sound exciting to you? If so, then we want to talk with you! At Amazon's Fulfillment Optimization, we are tasked with optimizing the fulfillment on customer orders so that we fulfill all orders worldwide in the most intelligent manner while ensuring Amazon customers get their orders on time.The Transportation Volume Planning team owns and operates ML and simulation systems that continually optimize the distribution of tens of millions of products across Amazon’s warehouses in the most cost-effective manner, utilizing large scale optimization techniques and distributed computing in trying to reduce overall transportation costs while improving the customer experience. We are focused on saving hundreds of millions of dollars using big data technologies, cutting edge science, machine learning, and scalable distributed software on the cloud that automates and optimizes inventory and shipments to customers under the uncertainty of demand, pricing and supply.We’re looking for a passionate and results-oriented Principal Analytics Manager who enjoys the challenge of diving into complex problems and solving the unsolvable to drive the key decisions. The person will lead the team of BIEs and DEs to develop large scale, fault tolerant and high availability data analysis systems. Watch to get the big picture.Key job responsibilitiesIn this role you will… • Collaborate with and influence a wide set of stakeholders, providing thought leadership, product expertise, and business insight. • Work across Transportation teams, PMs, Engineers, Scientists, Finance, and SCOT teams to establish the network planning Analytics Roadmap. • Interface with cross-functional teams to build centralized tools that will allow for rapid defect detection and repair. • Partner with Engineers and Software Engineers to design products and systems to enhance explainability of various machine learning and optimization models.• Explore/analyze and work with Product Managers to understand customer behaviors, spot system defects, and benchmark our ability to serve our customers • Design and implement technical solutions with an appropriate analytics strategy and data set design; make technical trade-offs for long-term / short-term needs; and drive best practices in operational excellence, data modelling, and analysis. This role will likely be a good fit for you if you currently… • Are energized by nuanced problem statements, navigating complexity with thoughtful analyses, and delivering crisp findings and recommendations to leadership teams. • Looking around corners to proactively identify and build automated, scalable analytical solutions • Use analyses to propose innovative and profitable initiatives to senior management/executives. • Analyze and synthesize large streams across multiple inputs. • Find and create ways to measure the customer experience to drive outcomes. • Curious to identify patterns in and how they relate to the outcomes • Inspire high performance from your team, with your vision, energy, high standards and results.* Manage, mentor and grow a team of BIEs and DEsAbout the teamAbout the teamThe Transportation Volume Planning team is part of the Fulfillment Optimization org and owns optimization and simulation systems to guide Amazon's outbound capacity planning. The team is currently spread across Seattle, Austin, TX, and New York City. The team is multi-disciplined comprising of research science, business intelligence, and software development. Come join us as we fundamentally redesign our approach to Amazon first-party fulfillment.Watch this video to learn more about our organization, SCOT: - 7+ years of business intelligence and analytics experience- 5+ years of delivering results managing a business intelligence or analytics team, including employee development and performance management experience- Experience with SQL- Experience with ETL- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with R, Python, Weka, SAS, Matlab or other statistical/machine learning software- 4+ years of working with very large data warehousing environment experience- 10+ years of data warehouse technical architectures, data modeling, infrastructure components, ETL/ ELT and reporting/analytic tools and environments, data structures and hands-on SQL coding experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Risk Manager

Amazon has built a reputation for excellence with recent examples of being named the #1 most trusted company for customers. To deliver on this reputation for trust the Marketplace Abuse team is tasked with identifying and preventing abuse for our customers and brand owners worldwide. Our growth requires leaders who move fast, have an entrepreneurial spirit to create new solutions, have an unrelenting tenacity to get things done, and are capable of breaking down and solving complex problems. The Selling Partner Abuse team designs and implements policies, tools and technology innovations to protect customers. Our team is looking for leaders to take ownership of these various areas and deliver on critical and high visibility projects. We are looking for a Risk Manager to manage critical and high impact global events and escalations. The ideal candidate should be passionate about helping us ensure that customers may make great purchase decisions and that brand owners and sellers using Amazon are successful listing and selling their products. Your decisions are not only fundamental to helping protect customers and sellers but will help maintain the health of the Amazon catalog and product listings ecosystem. · The ideal candidate has a proven track record setting program strategy to deliver results. · Lead and support teams in responding to, investigating, managing and resolving high-impact incidents and escalations around product authenticity (counterfeit, trademark, copyright) and safety issues. · Take leading role in drafting and presenting deep-dive documents, including responses to senior executives and Correction of Errors (COE) reports. · Analyze existing policy and process gaps, and develop solutions to close them. · Own and/or manage projects designed to improve operational and process efficiency. This will include accessing and analyzing data and working extensively with external teams. · Closely monitor media and global events to anticipate and mitigate potential risks. Be comfortable using data to analyze trends, predict and fix problems before they happen. · Use high-level judgment to own our most complex enforcement decisions.About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.- Bachelor's degree or equivalent- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Experience handling confidential information- 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience- Professional auditing qualification, or similar risk or compliance credentials- Experience with SQL and ExcelAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

AppleCare BPR Project Manager, Consumer Sales

Do you feel a personal stake in everything that you work on, thrive in fast-paced environments with lots of ambiguity, and enjoy working with complex technologies? Do you develop positive relationships, build trust, and influence without direct authority? Do you communicate openly and clearly, collaborate enthusiastically, and value a culture of balanced debate? If so, we want to talk to you! In AppleCare BPR (Business Process Re-engineering) we view inclusion and diversity as critical for innovation. That’s because our Project Managers lead the most challenging cross-functional initiatives in AppleCare, the ones that involve multiple systems and teams and drive sophisticated changes across the AppleCare organization and beyond. We turn ambiguity into order, and we know how to execute big projects successfully. As a BPR Project Manager you will plan, mobilize, and execute mid to large scale projects, ensuring system changes are thoroughly tested and organizations are ready for process changes. You will be the prime mover of your projects including prioritizing, technological solutions and architectural decisions, resource-planning, communications, project governance, risk management, change management and readiness. You’ll connect the dots, build trust and understanding between groups, and orchestrate the activities needed to make your projects successful. The ideal candidate should have experience leading large global technical projects that interweave multiple functional teams and/or multiple systems. ...

Software Development Engineer, Customer Engagement Technology

On the Customer Engagement Technology (CET) team, part of Amazon’s Customer Service organization, we redefine the customer contact experience by exposing a voice-based contact channel (AVA) which using an automated assistant (voicebot) to better understand the customer problem and guide them to resolution via automation. We focus on building scalable platforms and systems for customers and associates to power automation globally across many languages for the millions of customers and thousands of associates that use our products in many marketplaces every day. We also invest in experimentation to identify new and inventive ways to build chat/touch/voice experiences that aim to delight customers.Key job responsibilitiesAs a Software Development Engineer in CET, you will take part in the implementation and delivery of contact center systems built on top of our next-generation routing system, leveraging the power of Generative AI (GenAI) and Machine Learning for improved intents and routing signals, and preserving customer contact journey data. You will work cross functionally with partners to take the product from concept to customer release while ensuring the highest level of quality for your deliverables, managing one of the worlds largest and most complex customer service organizations. - Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market.- Design and build innovative technologies in a large distributed computing environment, and help lead fundamental changes in the industry. - Ability to design and code the right solutions starting with broadly defined problems. - Work in an agile environment to deliver high-quality software. - On-call rotation to support the services owned by the Software team - We use SCRUM, test-driven development, and continuous deployment to deliver projects based on realistic timelines and resource constraints.A day in the lifeYou will work closely with senior leaders across cross-functional stakeholder teams within Amazon to drive collaboration and influence them to prioritize projects, meet objects and adhere to business plans towards shared objectives.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamThe mission of the CET team within Customer Service is to create earth’s best customer service solutions through empowering our customers to utilize automation to resolve their issues quickly and efficiently. You will be a key component of our leadership team and will influence our science and engineering teams to deliver World-Wide Self-Service Automation (SSA) products based on generative AI.- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Senior Software Development Engineer, AWS Organizations

AWS Organizations centrally builds primitives and defines paradigms for multi-account management for all AWS, giving customers the tools they need to achieve their business objectives. An organization allows customers to create a security perimeter around their accounts and enables customers to centrally manage them. AWS Organizations partners with other AWS services, via policy and service trust integrations, to give customers the ability to easily manage their service & resource utilization across their organization. Our goal is to give customers multi-account management experiences that are consistently available across AWS. We aim to be deliberate and strategic about new integrations and intend to remove friction to accelerate integration times for partner teams. Whether its Identity features such as access management and sign on, cryptography, console, builder & developer tools, and even projects like automating all of our contractual billing systems, AWS Platform is always innovating with the customer in mind. The AWS Platform team sustains over 750 million transactions per second.We are looking for an experienced Software Development Engineer to build and operate the next generation features and solutions for AWS Organizations. The ideal candidate for this role will be an innovative, hands-on leader seasoned in guiding and leading software teams developing large-scale real-time systems with demonstrated experience at building solutions for our Customers. As a Sr. SDE in this team, you will be leading a team of highly motivated software developers that thrive on solving challenging problems with innovative solutions. You will get the opportunity to collaborate with internal teams and other AWS Services. You will establish strategic vision and drive tactical execution in defining and delivering new products and services. The team is growing significantly, so there are opportunities for team leadership and mentoring junior engineers.Key job responsibilities* You will work cross-functionally with other engineers, product managers, program managers, and senior leaders.* A successful candidate has established background in designing, building and operating high-performing, reliable distributed systems of the global scale as part of a high-functioning engineering team.* Drive software development for the team, leading design reviews, driving code-reviews, delivering bar-raising software.Innovate on architecture and drive feature design details, looking to invent and simplify and raise the bar on resilience and scalability.Drive and build operational excellence into product development practices.Mentor and grow the organization to deliver the product roadmap.- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Interconnect Product Design Engineer

As a member of a multi-functional design team at Apple, you will help to create the next generation of the world's finest devices. You will conceive, design, and bring into life products that will redefine the user experience. You will work closely with many different cross-functional teams including Industrial Design, Hardware Engineering, Signal Integrity, Antenna, Reliability, Packaging, Safety, and Marketing. The team you’ll be working in has defined interconnect interfaces that have revolutionized the industry, and used on such innovative products as the Mac, iPhone, iPad, Apple Watch, AppleTV, and Vision Pro. The same passion for innovation that goes into our products also applies to our practices, strengthening our commitment to leave the world better than we found it. Join us to help deliver the next groundbreaking Apple product. ...

Sr. Software Development Engineer, DeviceOS

The Amazon Devices team designs and engineers high-profile consumer electronics, including the best-selling Kindle family of products. We have also produced groundbreaking devices like Fire tablets, Fire TV, Amazon Dash, and Amazon Echo. What will you help us create?Work hard. Have fun. Make history. The Role We are looking for exceptional SDE to join the DeviceOS team to design, build, and support scalable solutions to run best-in-class models on our devices. In this role you are responsible for leading the development of OS stack, to advance the state of the art with conversational software solutions. You will solve complex problems in hybrid computing technologies, and build solutions to leverage heterogeneous compute sources to achieve optimal solutions for compute work load acceleration on the device. You will drive the system architecture, and spearhead the best practices that enable a quality infrastructure. In this role you will closely with HW teams, Deep Learning scientists, and other cross disciplinary teams to analyze requirements and customer experiences, research existing technologies, and build proof-of-concepts for quick validations of new approaches.You will dive into an ambiguous problem spaces and meticulously distill out design choices, trade-offs, and priorities. You will Investigate, prototype and deliver new and innovative system solutions, participate in design reviews, API development, and documentationYou love to share best practices, influence and align teams, and be a technical ambassador for software reuse across the wider Amazon organization.- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Knowledge of neural deep learning methods and machine learning- Knowledge of HW accelerators, preferably for machine learning workloads- Working knowledge of ML model optimizations on HW accelerators.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Frontend Engineer - Retail Engineering - Apple Online Store

Join the Apple Online Store Engineering team as a Frontend Engineer to help shape the future of Apple’s e-commerce platform. You will be responsible for building and maintaining high-performance web applications, delivering exceptional customer experiences across devices, and collaborating with cross-functional teams to bring innovative designs to life. ...

Apple Support College Program At Home Advisor - University of Texas Austin

At Apple, we believe that dedication, a fun environment, creativity and innovation fuel the ultimate customer experience. We believe each customer interaction is an opportunity to delight, engage, and inspire. By focusing on the smallest of details, we can make a huge impact with our customers. Building this environment starts with you!If you're a problem solver who easily connects with others, helps friends and family troubleshoot issues and are curious about why things work the way they do, you could be the next Apple Support College Advisor. Our Advisors thoughtfully engage with customers, explaining step-by-step solutions with patience and an approach tailored to each individual customer. They help fix technical issues while providing an incredible customer experience! ...

System Development Engineer, Managed Edge Compute

The Amazon Managed Edge Compute (MEC) team is working on building a highly scalable unified management solution to manage, and report on Amazon's global fleet of compute devices across Amazon's fulfillment centers. Hundreds of thousands of Amazon Associates rely upon these devices to deliver shipments to Amazon retail customers. We provide our critical services in thousands of facilities ranging from Amazon's smallest last-mile emerging market delivery stations to 1M+ square foot robotic facilities.We are looking for a talented System Development Engineer to invent new solutions to improve our speed, scale, and efficiency. You will be joining a team that is developing a unified management solution that will be deployed across the entire fleet of compute units, testing frameworks, and improving reporting to enable complex data-driven decisions with globally impacting scope. Our AWS-based services enable Amazon's software, systems, and operations teams to use the latest technologies in our facilities. We build for performance, availability, security, and cost.Key job responsibilities- Develop applications, services and automation for Linux systems- Implement new features and enhance existing products- Troubleshoot issues and help resolve customer problems- Stay up to date on relevant technologies and best practicesA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 7+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Experience with PowerShell (preferred), Python, Ruby, or Java- Experience working in an Agile environment using the Scrum methodologyAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Business Operations Analyst, Worldwide Public Sector, WWPS EDU/SLG/xTech Operations

This position will be responsible for Sales Operations and Business analysis for the Education and State and Local Government team within the Worldwide Public Sector (WWPS) Sales Operations organization. This will be a pivotal role that enables you to have significant business impact through your direct involvement in monthly and quarterly metrics, modeling, reporting, forecasting, and providing operations support and ensuring data quality. This position will be responsible for leading formalization of the financial and business reporting for the Education and State and Local Government team within WWPS. The role will include being a strategic partner to the sales team, owning requirements for various dashboards, and reporting and advising on operational metrics and key performance indicators to support the rapid growth of the AWS public sector business. The WWPS Sales Operations Analyst will work in collaboration and coordination with the Education and State and Local Government sales team they support, including account teams, partner teams, service teams, corporate finance and various other functions. The Operations Analyst will lead the formulation of dashboards, reporting and metrics; support Quarterly Business Reviews; help author strategic narratives, and recommend new ways of managing the business that can help accelerate growth. Key job responsibilities - Manage all aspects of Worldwide Public Sector reporting and analysis ensuring timeliness, completeness and accuracy of reporting - Provide strategic analysis and year/year, quarterly and monthly trend analysis - Market and industry analysis for education and state and local government markets- Help author narratives and provide data insights and analysis for Quarterly Business Reviews- Provide sales operations support to cross functional support teams across SLG/EDU, including but not limited to: Greenfield Acceleration, Marketplace, Specialists, CSMs and operate as a primary back-up and SME to support field operations Analysts with additional coverage during peak seasons- Own annual quota and/or goal setting process for support teams in coordination with external WWSO or WWPS teams- Operate as a strategic partner to the Operations leader for SLG/EDU- Work in close coordination with Finance to support headcount managementAbout the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. About Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.- Experience in finance, business management and sales operations- Experience developing business analytics or equivalent- Experience working within a high-growth, technology company- Experience using Microsoft Excel to manipulate and analyze data- Experience with data visualization software (e.g., AWS QuickSight or Tableau) or open-source projectAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Associate, Customer Incident Response, Customer Incident Response Team

Do you want to work on planetary scale incident response solutions in the cloud? Are you skilled at performing Incident Response activities and helping customers build threat detection and incident response capabilities using highly scalable computing architectures? Are you excited to help customers respond to security incidents and automate security operations giving them unprecedented capability and agility? Do you enjoy working on fast-paced complex projects focused on game changing business outcomes for customers globally? As a member of the Threat Detection and Incident Response Practice in the AWS Global Service Security you will have the opportunity to help customers respond to security incidents and pioneer technically superb security solutions to help customer operate securely in the cloud. Building on those experiences you’ll collaborate with AWS service teams on new features, innovate with new technologies, and explore new challenges.The Global Services Security team, a part of Amazon Web Services (AWS), leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Key job responsibilities• Support incident response operations• Become a technical resource that earns the trust of customer stakeholders before, during, and after a security event.• Contribute as part of a team that include Amazonians, partners, and customers to build and deploy threat detection and incident response capabilities.• Assist in the design, building, and deployment of solutions to automate security operations and incident response on AWS.• Develop high-quality content, such as automation tools, reference architectures, and white papers to help our customers secure their workloads.• Innovate on behalf of customers by translating your thoughts into action-yielding results.• Mentor and invest in our team, partners and customers to raise the bar for our customers.• On-call required.A day in the lifeA day in the lifeDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - Hands-on technical experience in incident response technology, security, automation, implementation, integration, and/or deployment- Experience building/operating on the AWS platform- Experience in technical IT security or related job role- Hands-on technical experience in building scripts, tools, or methodologies that enhance customers’ threat detection and incident response capabilities.- Strong scripting skills in modern scripting languages like PowerShell, Python, Node.js, Javascript, Bash, Ruby, or SQL.- Experience communicating complex technical matters clearly and concisely orally and in writing.- Experience managing customers during a security event, including managing customer expectations and delivering results.- Detailed knowledge of incident response workflows and processesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Senior Software Engineer Frontend, Ad Platforms

At Apple, we believe in the power of technology to enrich people's lives. Everything we build is designed to empower people, including our advertising platform. We deliver ads in a way that benefits both customers and advertisers — helping people discover content, supporting creators, and protecting and respecting everyone’s privacy. Our technology makes advertising possible on the App Store, Apple News, Stocks, and Apple TV. We help developers and marketers of all sizes drive app discovery across the App Store. Our display ads on Apple News and Stocks let advertisers promote their products alongside trusted content in a brand-safe environment, while supporting publishers and journalists. Sponsorship integrations and experiences in live sports on Apple TV help advertisers connect with captivated audiences. Everything we do is with the unwavering commitment to privacy you expect from Apple. Because when advertising is done right, it benefits everyone. ...

EMC Design Engineer

As an EMC Design Engineer, you will work closely with cross-functional engineers to design and validate solutions that guarantee high quality EMC performance of Apple products. You will tackle mechanical, electrical, and software challenges affecting EMC performance and deliver innovative solutions.Responsibilities:- Review mechanical designs of enclosures, connectors, and cables for EMC compliance- Review printed circuit board (PCB) schematics and layouts for emissions and immunity control- Partner with vendors on defining component specifications and validation procedures to meet EMC requirements at the system level- Prepare comprehensive test plans, supervise validation, and compile reports- Troubleshoot electrical and mechanical sources of EMC failures and identify solutions that are agreeable to cross-functional partners- Define validation requirements and train test engineers on data collection at factories and Apple labs- Review and analyze data from multiple designs, present findings to peers, partners and management and recommend design changes ...

Network Development Engineer, Operations, IT, & Support Engineering

Come join a creative team of Operations Technology Engineers that builds the wireless networks that Amazon fulfillment centers and transportation sites worldwide. These networks are used by hundreds of thousands of associates, relied upon by operators of industry-leading fulfillment and transportation systems, and play a critical role in the delivery of shipments to Amazon retail customers. We are looking for a Network Development Engineer to provide technical thought leadership in the of our next-generation networks. As we look to the future, our networks will support an ecosystem of robotics, industrial IoT, sensors, drones, and mobile devices. You are comfortable with taking risks, and iterating on designs that may fail at the outset to ultimately deliver robust systems that elegantly scale. Information security and network reliability are at the core of your thought processes, and you are respected as an influencer. In this role you will also operate the largest fulfillment network in the world, and provide guidance to and mentoring to network support teams to develop their skills and reinforce best practices. Network reliability is critical to Amazon Operations, and your responsibilities will include driving root cause resolution of network events most impact-full to the business. The OpsTech NetEng team has broad scope supporting multiple business globally, from the smallest delivery stations in emerging markets, to the most advanced automated fulfillment centers in North America, Japan, and Europe. As a result, this group enjoys variety in both tactical and long-term strategic projects. This is a unique opportunity that will enable you to grow your skills as an engineer, have a lasting impact on Amazon’s fulfillment networks for years to come. A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!- 3+ years of automation scripting using Python, Bash, Shell and/or Perl experience- 8+ years of major internet routing protocols experience- 5+ years of working in a Linux/Unix environment experience- Experience in automating administration using Perl, , or other languages- Development and delivery of large scale designs in data center networks- Experience with IPv6 Design and implementations- Excellent written and verbal communication skills- Proficiency in wide area networking (including SDWAN)- A genuine passion for building systems that are simple and work wellAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Software Development Manager, CIA Connectivity Services

The Continuous Infrastructure Automation Team builds and continuously improves the core infrastructure components used by tens of thousands of Amazonians, hundreds of thousands of IP enabled devices, a growing fleet of robots, and countless other user devices in our facilities around the world. You'll be part of a world-class team in a fast-paced environment that has the entrepreneurial spirit of a start-up. You will work directly with other systems, network and software engineers to help secure and scale the technology that supports our Fulfillment Centers and Transportation sites. As a technical manager, you will be a pragmatic visionary that can translate business needs into technology solutions that scale both technically and operationally. You are responsible for driving quality and enabling technical innovation. You will recruit top talent, manage evolving / complex demands, including multiple projects with dependencies on other internal organizations. You will draw on customer feedback, usage and operational data, and your experience leading technology businesses to set and deliver on aggressive goals for adoption, operational performance, feature delivery, and revenue.Key job responsibilitiesIn this role you will:- Own critical systems with global impact.- Attract and grow top engineering talent will be one of your strengths as you assume leadership of an existing team of rock star engineers.- As an experienced software manager, you understand all aspects of software development, design, documentation, testing, and operations.- Possess strong written and verbal communication skills making you successful in a fast-paced environment, and excel at delivering results.- As a deeply technical leader you will be entrusted to innovate and think big, envisioning how networks of the future will be deployed at massive scale.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.