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The Global Services, Security (GSS) team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers.The AWS Security Assurance Service team, within GSS, is seeking a talented Engagement Manager to lead internal AWS, external partner, and customer teams and educate our customers on how our product-led, people-powered services helps operate their business securely on AWS while also demonstrating assurance that compliance objectives can be achieved. This is an exciting opportunity to contribute at the intersection of cloud, cyber security, and compliance. You will have the opportunity to work with multiple lines of business, and learn from (and contribute to) a variety of security and compliance use cases. This is a customer facing role where success is measured by helping customers and partners remove constraints and accelerate their journey to AWS.Key job responsibilitiesSOLUTIONS- Actively looks for ways to improve process efficiencies and effectiveness.- Ability to apply strategic thinking and demonstrate understanding of requirements to execute.- Ability to make decisions guided by policies, procedures and business plans with limited guidance.- Ability to apply business and financial acumen to achieve measurable business results for customer success.- Support and influence the sales lifecycle by engaging clients in defining next phases of cloud projects as appropriate to meet client needs.- Participate in practice development by contributing to the development of practical solutions and methodologies, and the development of knowledge sharing artifacts.COMMUNICATION- Outstanding written, verbal communication, and presentation skills with team members and audiences of all levels.- Ability to build relationships with various customer and internal AWS stakeholders which consists of senior leadership teams (C-level execs, SVP/VP, Directors) and project level resources such as SMEs.- Plans and oversees the preparation and distribution of project communications.- Understand the operating styles of others as well as team/client relationships, team dynamics, and adjusts behavior accordingly to succeed. Recognizes environmental or cultural nuances and adapts.- Foster an inclusive and diverse work environment.TEAMING- Proven success in working with teams and executive leadership in a complex customer environment.- Team player who effectively integrates, motivates and builds relationships with cross-functional team members (local or remote), sponsors, key stakeholders, executives, and other individuals or organizations involved with or affected by the project.- Proven experience working in a matrix environment, managing multiple stakeholders.- Excellent people management skills, including the ability to influence, negotiate and achieve results through others who are not direct reports.As a member of the AWS Security Assurance Services team, you are joining a team that invests in your success by providing comprehensive learning and mentorship programsThis is a customer-facing role. You may be required to travel to customer locations to deliver professional services when needed when travel resumes. We offer a flexible work environment to help you balance your work and personal life, while still remaining customer obsessed.About the teamAWS Security Assurance Services LLC, a PCI-QSAC (Payment Card Industry-Qualified Security Assessor company) and HITRUST External Assessor Firm, is a team of industry certified assessors, helping our customers achieve, maintain, and automate compliance in the cloud by tying together applicable audit standards to AWS service specific features and functionality.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years experience leading and delivering enterprise-level IT engagements.- 3+ years of relevant consulting or industry experience, with proven ability to build trusted relationships with senior business and technology leaders (up to and including CxO).- Customer facing experience, interfacing with executive stakeholders, and leading delivery for large transformation programs- Demonstrated experience leveraging project management and agile methodologies on enterprise level engagements and the ability to apply them across large, complex projects.- Bachelor's Degree, related technical field, or equivalent practical experience. ...

Join Amazon's dynamic environment as a Supply Chain Manager with a Network Capacity Background, where you will play a crucial role in shaping and optimizing various facets of our operations, concentrating on optimizing and managing the flow of goods, information, or services within the supply chain network. We have exciting opportunities across different business units, each seeking a skilled professional to lead strategic initiatives and drive process improvements, with a specific focus on network capacity and the physical flow of goods or services within the supply chain network. As a Strategic Supply Chain Manager with a Network Capacity Background, you'll take end-to-end ownership of operations, emphasizing capacity planning, logistics optimization, network design, and analysis of operational efficiency.In this role, you will collaborate with cross-functional teams, including Business, Operations, Supply Chain, Product, Finance, and more. Utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you're managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth.Key job responsibilities - Lead strategic initiatives related to network capacity within Amazon's various business units. - Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network. - Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations. - Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity. - Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations. - Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals. - Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale. - Own a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery. - Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization. - Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.A day in the lifeJoin Amazon's dynamic North America Destination Operations team as a Supply Chain Manager I, where you'll play a crucial role in optimizing our global logistics network. In this position, you'll facilitate information flow between various stakeholders, resolve potential issues affecting lead times and delivery accuracy, and make real-time decisions that impact Amazon's supply chain efficiency. This exciting opportunity allows you to be at the forefront of Amazon's growth, applying your expertise in transportation and logistics to drive innovation and excellence.As a Supply Chain Manager I, you'll start your day by reviewing critical metrics and addressing any immediate concerns. Throughout the day, you'll engage in tactical communications with carriers, transloaders, and internal teams to ensure smooth operations. You'll analyze data from various sources, make data-driven decisions, and provide ad hoc reporting as needed. Your problem-solving skills will be put to the test as you navigate time-sensitive issues and work towards resolutions. By the end of the day, you'll have contributed significantly to the efficiency of Amazon's supply chain operations.About the teamThe North America Destination Operations team is at the heart of Amazon's logistics network, managing daily freight movements into ports and fulfillment centers across Canada and Mexico. We're a fast-paced, high-growth area focused on continuous improvement and innovation. Our team values data-driven decision-making, exceptional communication, and the ability to thrive in a dynamic environment. By joining us, you'll be part of a group that's shaping the future of global logistics and contributing to Amazon's mission of being Earth's most customer-centric company.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field- 2+ years of supply chain experience- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Knowledge of SQL- Demonstrated experience in carrier management, including capacity planning and performance monitoring ...

Job Title: Courier Employer: Amazon Job Description: As a Courier at Amazon, you will be responsible for transporting packages between Amazon facilities and customer locations. You will ensure that packages are delivered safely and efficiently, maintaining a high level of customer satisfaction. Your role is essential in maintaining the flow of goods and ensuring that customers receive their orders promptly. ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key Responsibilities and Job Elements:* Support, mentor, and motivate your salaried and hourly workforce* Lead large-scope projects with site and regional impact* Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.To learn more about Amazon’s operations and see how our fulfillment centers in the U.S. and Canada work, watch a short video or take part in a live virtual tour.Video with subtitles: https://www.amazon.com/videotourLive virtual tours: https://www.amazon.com/virtualtoursBASIC QUALIFICATIONS- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Job Title: Courier Employer: Amazon Job Description: As a Courier at Amazon, you will be responsible for transporting packages between Amazon facilities and customer locations. You will ensure that packages are delivered safely and efficiently, maintaining a high level of customer satisfaction. Your role is essential in maintaining the flow of goods and ensuring that customers receive their orders promptly. ...

Amazon is the global leader in e-commerce. Since our start in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment centers and delivery stations. Our focus on the customer and innovation drives the growth of Amazon, offering our customers more types of products, more conveniently, and at even lower prices. We are seeking someone to join the Global Road Safety Team as a Senior Program Manager, Road Safety Standards. This role will focus on the development and review of standards, policies, and procedures related to road transportation safety that impact Last and Middle Mile operations globally. As Amazon continues to innovate, our policy documents must evolve with the speed of business to maintain the highest safety standards that impact transporters, our customers, and the communities we serve. Standards and procedure creation will be informed by regulatory requirements, consensus standards, and assessments from subject matter experts with transportation operational experience. PRIMARY RESPONSIBILITIES• Create, review, approve and improve GRS standards and procedures within an ISO 45001 Management System.• Develop and provide guidance to site and business specific stakeholders for safety standard compliance. • Work with various stakeholders and partners to develop programs effectively and provide implementation support. • Analyze safety metrics and review incident weekly and monthly incident trends to discover trends to rationalize the allocation of appropriate resources to areas where the safety risk is highest.• Validate risk assessments and safety audits to identify non-compliance equipment and/or processes involving transportation operations. Implement solutions through standard and procedural creation that mitigate exposure to these risks and prevent loss of life.• Conduct audits for compliance with over the road and in yard safety policies and procedures• Analyze data to identify trends and provide recommendations to proactively control safety risks• Convey findings, including escalations, to stakeholders in a clear, easily digestible format• Continuous process improvement; use the right metrics to measure policy quality and opportunities. Look around corners and anticipate safety challenges/obstacles the business could face and proactively developing a plan to address.• Partner with Last and Middle Mile transportation operations in the use of vehicle technology to detect unsafe behaviors.• Provide guidance on training programs and other educational platforms, while developing the Amazonian safety culture, in identifying ways to improve vehicle safety. Key job responsibilitiesThis role requires safety gap identification, timeline management, communicating risk to senior management, and large-scale scoping. Cross-team coordination, project management, executive presentation skills, a penchant for process improvement, and a proven history of delivering results are essential for success. A bias for action and comfort in dealing with ambiguity are a must. Often times it will not be clear how we will reach our end goal; you will be expected to help carve a path by taking risks and be willing to try new things, fail fast then iterate. Strong analytics and safety experience will be valued in an applicant. A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS- 3+ years of program or project management experience- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience using data and metrics to determine and drive improvements- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Verbal and written communication skills to support meeting facilitation and presentations related to Driver Training content and on-road safety program management. ...

At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun. The OpsTech IT supply chain team is accountable to manage all IT infrastructure and end user equipment deployed across Amazon fulfillment facilities globally. The team is responsible to provide end to end solutions for this equipment that includes engineering, lifecycle management, change control, demand planning, supplier readiness, material management, and total cost of ownership. Our initiatives deliver on the solutions that power the physical fulfillment to millions of Amazon.com customers across the world. The Supplier Center of Excellence (SCOE) team focuses on supply agility and resilience, supplier readiness to support Amazon demand, product quality, supplier performance management, cost containment and reduction, supplier capability development, risk identification and mitigation. Working closely with the Engineering team, Global Procurement, and other Supply Chain internal teams, the SCOE team will develop and lead supplier relationships for creating the greatest value in total cost, quality, service, security of supply, and innovation. The team will partner with all cross functional regional procurement & launch readiness teams to develop category strategies that meet the enterprise guidance on products and addresses regional needs of business and internal stakeholders. The Category Manager (Supply Chain Manager) is responsible for relationship ownership for all suppliers and resellers in their category. Key job responsibilities• Serve as supply chain Subject Matter Expert (SME) for a variety of IT equipment within a category, and manage those categories from a procurement, readiness, supplier performance and risk standpoint.• Develop Category Strategies, product roadmaps and other planning to improve supply agility and resilience, supplier coverage, diversification, value and security of supply. Requires collaboration and alignment with other stakeholders including IT engineering team, Product Management and other Supply Chain teams.• Be responsible for supplier relationships including supplier performance, capability development, capacity planning, risk identification and mitigation.• Interact with business partners to develop, engage and lead supplier relationships for creating the greatest value in cost, security of supply, risk management, and innovation.• Engage with Suppliers in a detailed, hands on approach to support every day, operational requirements related to inventory readiness, changes in components and technology, reporting, OTIF and other metrics• Support execution of sourcing strategies in collaboration with other sourcing teams and negotiate and manage contract compliance with suppliers and internal stakeholders• Keep abreast of changing business requirements and market conditions, and manage suppliers and contracts to maintain value and competitiveness• Perform spend analysis based on a variety of relevant information, prepare financial models, identify opportunities for efficiency gains and cost savings, and present business case and recommendations to internal business partners• Support the strategic goals of the business partners; act as a ‘consultant’ to help achieve those objectives. Be recognized by business partners for supporting their strategy and driving valueAdditional Responsibilities:• Lead or participate in development of policies and procedures, process efficiency, and innovation for related programs• Participate in implementation of new procurement systems and technology• Network externally to facilitate competitive intelligence including best practices, emerging / potential sources of competitive advantage, market pricing, and benchmarkingBASIC QUALIFICATIONS- • Bachelor’s Degree in Business, Supply Chain, I.T. or a related field preferred- • 5+ years of experience in supply chain, strategic sourcing, procurement, or supplier management- • Ability to exercise judgment in evaluation of suppliers, supplier performance, and ensure that project goals, schedules and performance requirements are achieved- • Customer obsession, bias for action and urgency- • Must have a positive, collaborative attitude- • Excellent verbal skills and above average written communication skills- • Strong PC skills including Windows and Excel- This role may include up to 10% travel ...

The Amazon Delivery Service Partner (DSP) organization is looking for a Sr. Brand Manager to collaborate with partner teams to formulate strategic insights, establish brand standards, develop a holistic content strategy, and execute qualified marketing activations. To be successful in this role you will need to be able to influence and work with leaders across multiple organizations to apply these brand standards within the context of communications, uniforms, fleet design, and app configuration. You will need to demonstrate many of the Amazon Leadership Principles, including Customer Obsession, Ownership, Dive Deep, Learn & Be Curious, Invent & Simplify, Earn Trust, Think Big, and Deliver Results.Key job responsibilities- Deep dive perception gaps and formulate insights and action plans - Establish a north star vision and content roadmap- Build a brand development plan including assets, tone of voice, differentiators, and overall equity - Create a holistic content strategy to transform perception through marketing and advertising campaigns- Build a qualification mechanism to validate content prior to driving broad-based awareness- Deliver tools, mechanisms and solutions to help DSPs build equity within their teamsBASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- 7+ years of developing and managing acquisition marketing or channel programs experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience developing and executing campaigns across a multitude of timezones and languages ...

Do you have a passion for customer experience and a mindset for data-driven problem solving? Do you want to be part of a team forging new ways to experience Amazon deliveries? We turned the transportation industry on its head by offering 363 day-a-year delivery, what will we do next? Middle Mile Performance Management (MMPM) is looking for a talented Business Analyst who will own analytics and develop solutions to drive insights and optimization for driving Carrier Performance improvements. As a member of this team, you will have an opportunity to be a thought leader in Middle Mile by working with a group of talented program managers, product managers, operations, and business leaders to design the Amazon network of the future. This position requires superior analytical thinking, ability to quickly approach large ambiguous problems and apply analytics, technical and engineering expertise to rapidly analyze, validate, visualize, prototype and deliver solutions. This position also requires significant cross functional activity and integration with transportation, tech, operations and finance. Successful candidates must thrive in a fast paced environment. Business Analysts are responsible for converting data into actionable business insights. They are analysis experts who leverage a variety of data platforms and analytical tools to provide timely, meaningful, and consumable information. They build deep contextual and domain knowledge. They ensure data quality and build scalable tools. They communicate findings with the most effective and influential methods. Amazon is seeking an exemplary Business Analyst with broad technical skills to develop data visualizations and build automation solutions that drive business decision making and process improvement. The person in this role will draw upon advanced analytical, problem solving skills, and passion for delivering business insights and analytics. The complexity of research and skills for a Business Analyst is well beyond basic data entry and extraction. It involves design and development of automated data pipelines, sophisticated analytical modeling and intuitive data visualization. This role will directly be responsible for maintaining front end code using Python, SQL, HTML, Java, and R, or other similar coding languages. Proficiency in the aforementioned languages is not required, but preferred. This role will have high level visibility due to the nature of the toolsets being maintained, built, and the network impact of analysis conducted. This role has great exposure to a broad scope that can really help shape the future of operational fulfillment and promotes career progression.Key job responsibilities- Provide data management processes such as accessing raw data feeds, building queries and macros, writing VBA code, organizing data and designing reports that present status-at-a-glance visualization for business performance.- Retrieve and analyze large sets of data using Excel, SQL, and other data management systems.- Design and implement reporting solutions to enable stakeholders to manage the business and make effective decisions.- Take ownership of reporting processes to ensure that each report is accurate and timely with a high degree of customer focus in resolving data discrepancies.- Build and manage related key performance indicators (KPIs) to measure, control, and benchmark reporting processes.- Monitor existent metrics, build new metrics, and partner with internal teams to identify process and system improvement opportunities.- Support cross-functional teams on the day-to-day execution of the existent program implementation.- Generate complex queries to dive deep on process issues- Innovate to improve customer experienceBASIC QUALIFICATIONS- 5+ years of business analyst, data analyst or similar role experience- 5+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience- Bachelor's degree or equivalent- Experience with SQL ...

The Global Services, Security (GSS) team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers.The AWS Security Assurance Services team works with our largest enterprise customers to operationalize the shared responsibility model as they migrate to the cloud. Are you a Governance, Risk, and Compliance leader who can address the challenges of migrating systems and workloads to the cloud? Are you skilled at helping executives address their enterprise risk management requirements using highly scalable computing architectures?The AWS Security Assurance Service team, within GSS, is seeking a talented Assurance Consultant to help the expansion of the Security Assurance practice and educate our customers on how our product-led, people-powered services helps operate their business securely on AWS while also demonstrating assurance that compliance objectives can be achieved. This is an exciting opportunity to contribute at the intersection of cloud, cyber security, and compliance. You will have the opportunity to work with multiple lines of business, and learn from (and contribute to) a variety of security and compliance use cases. This is a customer facing role where success is measured by helping enable our customers in moving their workloads and regulated data into the cloud by addressing specific risk, regulatory, and compliance requirements.We are looking for an innovative security/compliance professional who has the ability to handle a wide range of compliance requirements, is willing to dive in to the details, can translate those requirements into scalable solutions, and is able to communicate at all levels within an organization.Key job responsibilities- Expertise – Delivers in teams that include Amazonians, partners, and customers to enhance security assurance and compliance programs- Solutions - Work with a team to define innovative compliance and risk management approaches to customers that help the customer understand how to move sensitive workloads onto the cloud faster.- Delivery – Engagements will require working to resolve security assurance questions and to understand how to manage risk and achieve compliance while operating in the AWS Cloud through deep dive discussions, strategic presentations/recommendations, and hands on demonstrations of automating compliance in the AWS environment.- Insights - Work with AWS engineering, support and business teams to convey partner and customer feedback as input to AWS technology roadmaps.- Ability to travel to customer sites as needed.About the teamAWS Security Assurance Services LLC, a PCI-QSAC (Payment Card Industry-Qualified Security Assessor company) and HITRUST External Assessor Firm, is a team of industry certified assessors, helping our customers achieve, maintain, and automate compliance in the cloud by tying together applicable audit standards to AWS service specific features and functionality.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years experience in IT security, compliance and risk management, data privacy, or security controls.- 2+ years experience advising customers on architectures meeting NIST-based industry standards such as NIST 800-53, FedRAMP, NIST 800-171, and CMMC.- 2+ years experience with enterprise risk management methods and techniques to drive successful outcomes in a global enterprise environment.- Bachelor's Degree in Computer Science, Information Systems Management, Information Security or equivalent experience required. ...

Job Title: Courier Employer: Amazon Job Description: As a Courier at Amazon, you will be responsible for transporting packages between Amazon facilities and customer locations. You will ensure that packages are delivered safely and efficiently, maintaining a high level of customer satisfaction. Your role is essential in maintaining the flow of goods and ensuring that customers receive their orders promptly. ...

As a Senior Business Coach, you will partner with 20-35 Delivery Service Providers (DSP) owners assigned to delivery stations across the a specific region. The Sr. Business Coach will work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics. The Sr. Business Coach will collaborate with an integrated internal team of Station Operations Managers, Program Managers, and Compliance and Finance personnel to ensure owners launch and scale their business in compliance with program requirements. Sr. Business Coaches support owners by removing obstacles and improving financial, operational, and safety practices at the network level. The Sr. Business Coach will do this by analyzing problems, discovering insights, delivering recommendations, and driving change both internally and externally.On a daily basis, Senior Business Coaches are responsible for: - Supporting owners as they onboard to the program and prepare to launch. - Guiding owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp-up operations and prepare for peak periods. - Coordinating Business and Financial Health Reviews to discuss business performance and new opportunities, as well as to provide bench-marking data and insights. - Identifying workflow inefficiencies and working to formulate and implement operational improvements at the network level and to improve the individual DSP owner experience. - Willingness to travel (~2-3 days/week); the role is based out of our Nashville office location, but the Candidate should be flexible with hours and travel to support the portfolio of assigned DSP owners as needed. BASIC QUALIFICATIONS- 5+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience ...

Our team is currently working on a new experience that will shape the future of shopping and are seeking a talented software developer to lead and drive the development of this new feature.If you are thrilled about solving global-scale problems and optimizing Amazon's shipping network, then this is the perfect opportunity for you.As a software developer in this role, you will have the opportunity to design and lead the development of tooling which improves on-time package delivery rates and expand efficient disruption management mechanisms between multiple modes of transport. You will be an integral part of a passionate and creative team that encourages experimentation and innovation on behalf of our customers. You will play an active role in building quick prototypes or proofs of concept in partnership with other technology leaders within the team, owning design documents, and leading the productionalization of these tools. You will tackle challenging, novel situations every day and have the opportunity to work with multiple technical teams at Amazon. Along the way, you’ll learn a lot, have fun and make a positive impact on millions of people.We are looking for a talented Software Development Engineer with a strong technical background, customer obsession and bias for action with a track record of leading and delivering robust solutions quickly. Strong judgment and communication skills, long-term technical vision, and continuous focus on engineering and operational excellence are essential for success in this role. You will be expected to be proficient technically, mentor and grow junior developers, encourage software development best practices, and iterate quickly.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Job Title: Courier Employer: Amazon Job Description: As a Courier at Amazon, you will be responsible for transporting packages between Amazon facilities and customer locations. You will ensure that packages are delivered safely and efficiently, maintaining a high level of customer satisfaction. Your role is essential in maintaining the flow of goods and ensuring that customers receive their orders promptly. ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Job Title: Courier Employer: Amazon Job Description: As a Courier at Amazon, you will be responsible for transporting packages between Amazon facilities and customer locations. You will ensure that packages are delivered safely and efficiently, maintaining a high level of customer satisfaction. Your role is essential in maintaining the flow of goods and ensuring that customers receive their orders promptly. ...

Amazon is looking for a Senior Trade Compliance Program Manager (PM) to build import and export risk management solutions for growing international businesses in the Trade Operations space. The Senior Trade Compliance PM, is responsible for managing the strategy of a complex cross-functional risk program independently. As a leader within the Global Trade Services team, you will help develop and hire team capabilities, as well as mentor and train colleagues. You will manage the Trade Operations Program team, that works directly with internal teams from legal, logistics, supply chain, quality, engineering, as well as Amazon’s global network of trade and compliance teams. Key job responsibilities-Set processes for Broker Management activities and liaise with brokers and other participants in the supply chain on a daily basis.-Act as the main point of contact for regulators across the Trade space in North America.-Set objectives, and drive improvements to your space and quantify with metrics. -Partner with internal and external stakeholders including business teams, tech teams, public policy, trade, legal, and regulators to interpret and apply regulations. -Oversee the rollout of controls and audits, including testing and measuring their effectiveness. -Build flexible and scalable solutions across various customized technologies, business models/supply chain arcs, and country regulatory regimes.-Stay informed on regulations and technologies relevant to your space and bring them into your risk management programs.-Present organized plans to articulate the problem statement, the recommended solution, and milestones. -Identify timelines and owners, and drive progress at the appropriate speed to reduce risk.-Drive alignment by providing near and long term considerations and impacts, and highlight recommended trade-offs and priorities. -Drive the best way forward and build consensus when confronted with discordant views. -Test assumptions by getting feedback from the right input providers across the company, and review metrics and benchmarks. -Work with business intelligence engineers and technology teams to design, build and track key performance indicators and systems.-Communicate risks, proposals, regulatory updates and strategies to internal and external stakeholders in meetings and documents. A day in the lifeAs a People and Program Manager, you will manage escalations and meet with multiple stakeholders across different time zones to move business forward. About the teamThis position reports to the Americas Trade Compliance Operations Sr Manager in the Global Trade Services (GTS) function. GTS is responsible for providing global trade and product compliance support for Amazon businesses, creating efficient processes that meet demanding cross border regulations, while minimizing impact to the business.BASIC QUALIFICATIONS- 8+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

At Amazon, we strive to be the most customer-centric company on earth. To do this, we look for the world’s brightest minds, offering an environment in which they can advocate for customers and solve complex problems on their behalf, with ingenuity and simplicity. Amazon Business (AB) represents an incredible opportunity to address a vast new market segment and customer base for Amazon. Amazon Business Customer Service (ABCS) has responsibility for creating an end to end support experience tailored to the needs of business customers globally. We, at ABCS are looking for someone who is obsessed with customers and promotes continuous improvement as a culture, is organized self-starter Program Manager to drive projects that have direct impact on the operational and financial results.The ABCS Sr. Program Manager - Operations, is a core member of ABCS organization that will partner with the Frontline Operation Leaders in the definition of Projects and Programs to drive Operational Excellence. This role would be responsible for driving Cost efficiency through Handle to Resolve ratio (HRR) and Transfer Reduction, and resolution of issues through metrics like First Contact Resolution (FCR), Time to Resolve (TTR), Follow up%, Thread stop rate. The ABCS Sr. PM is required to proactively engage with business stakeholders across the company to leverage the voice of the customer, drive continuous improvement, and launch new programs across some of the fastest growing markets in the world. A successful candidate will have experience managing complex business challenges and have the ability to influence and drive large cross-functional initiatives forward. They will have a strong bias towards data driven decision-making, and an innate ability to understand how metrics relate to business problems.This position requires a results-oriented, high-energy, dynamic individual with both stamina and mental quickness to take high velocity decisions and be able to work and thrive in a fast-paced, high-growth global organization. Ability to influence cross functional teams, continually invent, simplify and innovate on behalf of our customer and our people Excellent communication skills and executive presence to get in front of directors and global leaders across Amazon will be imperative. This position is subject to RTO.Key job responsibilitiesDrive Customer experience and Productivity improvement through metrics such as Hold, AHT, Transfers, Follow Up, Occupancy, CPH, PTL, SA-SC and R&R.• Manage complex initiatives, delivering critical solutions, significant improvements, new mechanisms, or deprecating processes that are no longer needed. These efforts require you to work with multiple teams in and/or across organizations.• Manage initiatives as part of the strategic roadmap of the ABCS Support Organization. • Define areas of focus and opportunity supported by analysis. Develop solutions, identify owners, set delivery dates and set up mechanisms to ensure programs are on track.• Proactively identify and resolve issues that may impair the team’s ability to meet strategic, product, and technical goals.• Actively build relationships across Amazon Business teams to deliver on your roadmap. Partner with the Operation and Support Function teams on a daily basis. • Operate autonomously; drive programs end-to-end including business goals, to improve customer experience.• Communicate clear and concise expectations and requirements with Program/Project stakeholders. Capacity to present well-reasoned and data-driven proposals in both verbal and written form.• Create a culture across the organization, of listening to the Voice of the Customer (VOC) and enable mechanisms for percolating VOC across layers of the organization.•Present metric progress in WBRs and MBRs to a wide range of audiences including Directors and VPs. About the teamIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- 3+ years of team management experience- 3+ years of program or project management experience- Bachelor's Degree in a relevant field or equivalent education/work experience- - Prior experience in managing support teams and operations.- - Excellent analytical and quantitative skills; ability to use data and metrics to back up assumptions, recommendations, and drive actions- - Excellent planning, organizational and time management skills- - Desire to work in a fast-paced, highly ambiguous innovative culture- - Proven ability to influence at all levels and across all departments- - Fluent written and oral English communication skills across various functional areas, and within all levels in the organization (business and executive)- - Exceptional organization skills and ability to organize and manage multiple tasks simultaneously ...

Job Title: Courier Employer: Amazon Job Description: As a Courier at Amazon, you will be responsible for transporting packages between Amazon facilities and customer locations. You will ensure that packages are delivered safely and efficiently, maintaining a high level of customer satisfaction. Your role is essential in maintaining the flow of goods and ensuring that customers receive their orders promptly. ...

Amazon’s Customs & Trade (ACT) Learning & Development team supports Amazon’s customs brokerage mission to provide global customers (International FBA Sellers and External Freight Forwarders) a one-stop customs business for international transportation services. To support expansion, we are searching for a Sr. Learning Specialist with strong communication, development and facilitation skills to join our team and help grow and implement customs brokerage onboarding, training, and upskilling programs. Amazon Customs Brokers own customs clearance on ocean, air, rail and truck cross-border shipments, and the Sr. Learning Specialist will play a critical role in defining and facilitating training and learning materials for onboarding and continued education. A Sr. Customs Learning Specialist is comfortable talking in front of a group as well as one-on-one with an individual, and is able to give and receive feedback effectively. We invite you to be part of the team that defines how Amazon changes the world of international logistics.Key job responsibilities- Innovate and lead training project directives and timelines while offering solutions to training needs variances- Facilitate operational training for Broker Operations Partners via blended learning experience comprised of remote instructor led training (VILT), in-person, and hands-on training- Conduct ongoing assessments of learning performance via data-driven approaches- Identify gaps in existing learning content; Innovate, create, and test new training materials that close critical skill and knowledge gaps- Manage classroom instruction, performance and reporting, providing subject matter expertise in areas of content specialtiesKey skills: - Understanding of brokerage incident and escalation functions.- Proficient in and able to explain customs, in-bonds, duty statements, etc.- Experience in or with International Logistics, Cross-Border Transportation and Supply Chain, or US Customs rules and regulations.- 1+ year as a Licensed Customs Broker or has Customs experience with a willingness to taking the Customs Brokerage or Certificate (CCS) license exam.- Fluent English (written and verbal) - Effective communication skills with stakeholders and leadership.- Client-focused and team-orientedAbout the teamACT's L&D team globally manages the brokerage's training and development needs with development tools and innovative systems. Tenets include:1) Improve employee performance - Teach and reinforce digital competencies and customs brokerage skills that improve operator compliance and productivity.(2) Enhance service output - Provide customs brokers a learning environment that fosters accurate entry writing solutions.(3) Retain talent - Expand employee learning and training leading to career growth opportunities.BASIC QUALIFICATIONS- International logistics work experience.- Bachelor’s degree in a related field.- Demonstrated success developing, coaching and assessing business processes.- Corporate training or e-learning platform experience.- Experience using computers to develop instructional materials and presentations. ...