Applied Scientist III, Automated Reasoning in Identity

Are you passionate about applying automated reasoning and program analysis to real world problems? Do you want to create products that help customers? If so, then we have an exciting opportunity for you. We’re looking for an Applied Scientist to help strengthen our customers' security with automation for managed controls.AWS Identity provides the bedrock for secure and continuous access to all AWS services. By quickly connecting millions of users, across the world we empower organizations and enterprises to accelerate their cloud and digital transformation.In this role, you will interact with internal teams and external customers to understand their requirements. You will apply your knowledge to propose innovative solutions, create software prototypes, and productize prototypes into production systems using software development tools and methodologies. In addition, you will support and scale your solutions to meet the ever growing demand of customer use.Key job responsibilities* Interact with various teams to develop an understanding of their security and safety requirements.* Apply the acquired knowledge to build tools and algorithms, find problems, or show the absence of security/safety problems.* Implement these capabilities through the use of Automated Reasoning and various concepts from programming languages.* Perform analysis of the customer systems using tools developed in-house or externally provided* Create software prototypes to verify and validate the devised solutions methodologies; integrate the prototypes into production systems using standard software development tools and methodologies.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONS- PhD, or Master's degree and 5+ years of applied research experience- Experience programming in Java, C++, Python or related language ...

Senior Software Development Engineer, AWS Alameda

Alameda is revolutionizing control plane development across AWS, providing a centralized platform that automates the creation and maintenance of both control plane and data plane infrastructure for new managed services. AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud servicesKey job responsibilitiesOur engineers collaborate across diverse teams, projects, and environments to have a firsthand impact on our global customer base. You’ll bring a passion for innovation, data, search, analytics, and distributed systems. You’ll also: Solve challenging technical problems, often ones not solved before, at every layer of the stack. Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost, and security. Build high-quality, highly available, always-on products. Research implementations that deliver the best possible experiences for customers.A day in the life As you design and code solutions to help our team drive efficiencies in software architecture, you’ll create metrics, implement automation and other improvements, and resolve the root cause of software defects. You’ll also: Build high-impact solutions to deliver to our large customer base. Participate in design discussions, code review, and communicate with internal and external stakeholders. Work cross-functionally to help drive business decisions with your technical input. Work in a startup-like development environment, where you’re always working on the most important stuff.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Data Engineer, People eXperience and Technology (PXT) Central Science

The People eXperience and Technology (PXT) Central Science Team uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, wellbeing, and the value of work to Amazonians. We are an interdisciplinary team which combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal. We invest in innovation and rapid prototyping of scientific models and software solutions to accelerate informed, accurate, and reliable decision backed by science and data.We are looking for an experienced data engineer engineer to integrate data sources and create a data infrastructure to model and research all aspects of HR, including: workforce planning, recruiting, employee engagement, retention, development, employee benefits, and compensation. Lead information architecture workstream, automate ingestion and consumption using AWS toolsets and data mesh implementations. Build data taxonomy to organize data by subject matter domains. Develop a seamless vending strategy for sharing data with PXT and Amazon stakeholders. Lead data curation for easy consumption in science models. Lead and streamline data governance for protecting privacy for Amazonians. The ideal candidate is expected to work closely with senior scientists and business leaders to study the impact Amazon has had on workers, the market, and the economy. You will build new data engineering solutions end-to-end, will work with multiple stakeholders across HR and Operations, and will build data pipelines/automation that can be used by distributed systems to run statistical and ML models. A successful candidate will have a passion for innovation, interest in cutting-edge technology, and excitement about working in a high-impact domain.BASIC QUALIFICATIONS- 3+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with SQL ...

Sr. Business Intel Engineer, Operational Reporting and Analytics

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. This role is in Amazon's Worldwide Grocery Stores Tech Data and Analytics organization. We work with all aspects of the grocery business (e.g., Merchandising, Pricing, Promotion, Supply Chain, Finance, Marketing, Space Planning, etc.). We own and develop within an in-house platform to configure and build Analytics Solutions across multiple business domains.This role is both creative and data driven – we need someone who can review our current infrastructure, isolate improvement opportunities, help us think big about what to consider in terms of localization, scalability, commodity management, and long term automation. We are looking for someone who will scope and execute analyses to formulate conclusions and recommendations to be presented to senior leadership on business growth opportunities. You will also be responsible for producing insights that will help shape effective strategies to better meet our customers’ needs. You will work closely with internal teams, and partners across the grocery business line and other partner teams in these areas to provide decision support in this rapidly evolving space.This role requires an individual with deep knowledge of business intelligence solutions, and have the ability to work with technology, product development, and business teams. The successful candidate will have passion for data and analytics, be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced and entrepreneurial environment, and driven by a desire to innovate Amazon’s approach to this spaceKey job responsibilities- Develop new and innovative analyses to inform product strategy and design. This analysis will determine approach and roadmap for key strategic initiatives.- Analyze relevant business information, and uncover trends and correlations to develop insights that can materially improve our product and strategy decisions.- Develop clear communications for recommended actions.- Establish new, scalable, efficient, automated processes for tracking and reporting on progress of initiatives.- proactively and continually improve your level of knowledge about Amazon’s Grocery business, the business processes in the domain of your key stakeholders, and relevant technologies supporting those processes.- understand functional requirements and work to improve the end user experience for the application supported.- employ modeling and flowcharting techniques to communicate technical solutions in a simple but effective manner.- Collaborate with Product Managers and stakeholders to define deliverables and timing.- work with Product Managers to build mockups and prototypes of applications or reports- analyze data and design data models to support Applications and AnalyticsAbout the teamWe enable sophisticated, fact-based decision making across Amazon Grocery by delivering constantly evolving technology and analytic capabilities. This team will solve challenging and novel problems every day and have the opportunity to redefine the grocery industry while collaborating with multiple teams across WFM and Fresh. You will be able to enjoy and contribute to the unique blend of Amazon and WFM Tech culture. You will be based out of Austin, TX, one of the best places to live and work.BASIC QUALIFICATIONS- 10+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining ...

Software Development Engineer, Workforce Solutions - Analytics and Tech

Excited to disrupt Talent Acquisition (TA) space? How about automation at scale? If your answer is yes then Amazon Workforce Solutions Analytics and Technology (WSAT) team is the place for you to be. We are a team that powers acquisition & management of the most talented and motivated employees worldwide via technological innovations. We are committed to disrupt TA space by bringing end to end automation of business process flow. WSAT team is working multiple green field initiatives. This is your chance to be part of designing scalable, extensible and resilient solutions and implement it leveraging cutting edge technology. This is a great opportunity where you will be able to Think Big and innovate on behalf of associates, employees in a start-up like environment. We are looking for a strong software development engineer who thrives in building scalable, extensible, resilient and highly-available system. They take a holistic view of tech architecture across the space and provide guidance, mentorship and valuable insights to junior engineers in the team. They act as quality gate-keepers and make sure that the team is designing, developing and deploying fault-tolerant systems. They thrive in ambiguity, understand the importance of team collaboration, moves fast, and has a persistent desire to improve how things are done. They will have the technical skills to design and build complex large-scale distributed systems. They prefer working on small, focused teams, have a product-first thinking, and love to pitch in anywhere to get the job done. They lead by example and influence the team with their engineering expertise and decision-making ability. They can communicate effectively (verbal, written, and listening) with a wide variety audience and are comfortable pitching new ideas. You’ll work on cutting edge technologies to build the world’s most innovative front-line support solutions.As an engineer on this team, you will be given the opportunity to independently own driving improvements to our existing technology, while also designing and developing new products and interfaces. Your solutions will provide the ultimate customer experience. You should be somebody who enjoys working on complex system software, is customer-centric, and feels strongly about building a software system that can be operated at global scale. At Amazon, we are known for our customer obsession. We need your ideas and your ability to take initiative, innovate, and produce results as we continuously improve the customer experience.Key job responsibilitiesOur technical challenges involve a combination of back-end software engineering, user interface development and business intelligence. As a senior software engineer on the team: • You will build a customer facing product across the whole software development life cycle from ground-up in an entrepreneurial, start-up like environment• You will design and build distributed systems, building front end applications and backend services that can scale to millions of requests, delivering an exceptional customer experience.• You will provide thought leadership on engineering best practices• You will help mentor team members• You will have cross-team impact at Amazon-scale• You will build software that scales effortlessly, has low latency, is robust and extensible.• You will work with cross-functional teams including UI/UX designers, machine learning scientists, product managers, and other software engineers.A day in the lifeYou'll work on cutting-edge projects at the forefront of innovation, pushing boundaries and creating solutions that are shaping the future. You'll be surrounded by a team of talented individuals who are passionate about what they do. In this role, you'll have the unique ability to influence software architecture on a global scale. Your expertise and insights will have a direct impact on how our products are developed and implemented worldwide. You'll be working on projects that directly impact our customers and contribute to their success. And while you're making a difference, you'll also have continuous learning and professional growth opportunities.About the teamWSAT team strongly believes in & cultivates -a) Inclusive Team Culture: We embrace our differences. We are committed to furthering our culture of inclusion. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.b) Work/Life Balance: Our team also puts high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.c) Mentorship & Career Growth: Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentor-ship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Product Manager, OpsTech Solutions

OpsTech Solutions organization, with an unparalleled scope, is part of the Amazon’s WW Operations & Robotics team. We design, deploy and support IT infrastructure, devices and Services across Amazon’s Global Fulfillment Centers, Transportation (Middle Mile, Last Mile & Logistics), and Specialty Customer Solutions (Amazon Fresh, Prime Now, Lockers, Pantry, Campus, and Prime Air). Our customers range from Amazon lockers to Amazon’s Air Hubs.Ops Tech Infrastructure Product Management (OTIP) owns, defines, and operationalizes products and programs to deliver highly reliable IT infrastructure and world class IT support, with the direct objective to scale our support efficiently, improve service delivery speed, and drive new innovations for customers. OTIP establishes, practices, and enforces Ops Tech Infrastructure’s product development life cycle. The team supports global operations customers (first, middle, last mile) and internal teams.We are seeking a seasoned product manager to own the intake process of Network Infrastructure products and services. In this role, you will partner with strong technical leaders to drive the long-term vision through development of vision documents, definition of business requirements, launch and post-launch measurement. You will also serve as a key player with partner teams across the company, working to align interests and implement scalable solutions. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and the ability to work in a fast-paced environment.Key job responsibilities• Candidate’s will possess a background in product or program management.• You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or multiple priorities.• As a Product Manager, you will identify high-impact programs, anticipate bottlenecks, provide escalation management, and balance the business needs.• An ability to take large, complex projects and break them down into manageable pieces, then deliver them in a successful and timely manner is expected.• Ability to influence, analytical talent and leadership are essential to success in this role.BASIC QUALIFICATIONS- 3+ years of product management experience- Experience managing technical products or online services- Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services- Experience in balancing conflicting priorities dealing with ambiguity- Experience leading cross-functional teams to deliver projects on tight deadlines ...

Software Development Engineer II - Android, Transporter Experience (Last Mile)

Come join the team that works on the latest delivery features for our Amazon customers and Delivery Associates.Our mission is to provide Amazon customers and transporters with a unified, efficient delivery and pickup experience. We strive to eliminate all possible variances and complexities associated with on-road pickup and attended deliveries, ultimately creating a seamless and delightful experience for our customers and transporters.The team you'd be joining provides transporters with knowledge, contextual help, and experience that enables gains in productivity (Service Time), quality (First Time Delivery Success), engagement (Attrition) and compliance to the local regulations.Are you interested in developing cutting-edge technology that will help Amazon deliver packages worldwide efficiently and quickly? The Amazon Flex mobile team focuses in providing smart and efficient mobile solutions that scales to delivering millions of packages every month. It is still Day1 in the Last Mile Technology space!Amazon Flex is the system that works with crowd-sourced and third-party delivery partners to complete all of Amazon’s deliveries. Our Amazon Flex application works in concert with our advanced logistics systems and technology. These technologies allow delivery partners to onboard, schedule delivery times in advance or on demand, and be guided through their deliveries with in-app mapping, navigation, and much more. Our ability to engage with, serve and provide a world-class experience to both customers and our delivery partners has become more critical as we continue to expand the number of delivery partners and target faster deliveries to our customers.Key job responsibilities- Being part of a customer obsessed company and working as part of this team, you’ll be responsible for the design, development, test, and deployment of a range of products that make it possible to deliver packages to customers in two hours or less all over the world.- You will have an opportunity to conceptualize, design, build, test and own software systems.- You will influence the technical direction of the team, work with many different technologies.If you are a software engineer with a creative flare, problem-solving skills, exposure to various technologies such as Java and Kotlin and have the desire to help drive Amazon's next generation of delivery, we want to talk with you.A day in the lifeStart your day with purpose: dive into writing amazing code that powers the Amazon Flex app, enabling thousands of drivers to deliver packages quickly and seamlessly. You’ll build features that delight our customers and transform the delivery experience for our drivers. Work alongside a team of the most talented engineers, solving real-world challenges, optimizing routes, and enhancing the app’s performance to make every delivery a smooth journey. Every line of code you write, every problem you solve, and every test you run brings us closer to redefining the way packages move from A to B. Come, have fun, and leave a lasting impact on millions of deliveries worldwide! 🚀About the teamThe Delivery Quality team focuses on eliminating issues that lead to imperfect deliveries. We protect the customer experience through proactive guardrails that prevent accidental or intentional misuse of Amazon Flex application while ensuring deliveries are carried out in accordance with customers’ stated preferences. We also step in to support drivers in times of uncertainty and provide actionable and visual guidance that set drivers up for success.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Data Center Critical Facilities Technician, ADC InfraOps DCEO

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Data Center Engineering Operations Technician (EOT) are Amazon’s front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks.NFPA 70E Cert Military Ratings/MOSs:Navy: AD, AE, AT, CE, CM, EM, EMN, ET, ETN, EW, FC, FT, MM, MMN, EN, STG, STS, UT Army: 15D, 15F, 15X, 15Y, 21P, 21Q, 21R, 31L, 35N, 52C, 52D, 52F Marines: 612, 613, 1141, 1142, 1161, 6073, 6322, 6323, 6324, 6326, 6332, 6333, 6336, 6337 Air Force: 3E531, 3E631, 3E032, 3E131, 3E331, 3E431, 2M033, 3D136, 3D137, 3E031This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities· Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center· Troubleshoot of facility and rack-level events within internal SLAs· Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements· Provide support to Data Center Operations technicians.· Perform root cause analysis of equipment failures· Ensure all safety procedures are adhered to while performing work.· Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights).· Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.).· Utilize internal CMMS to manage building workflows and spare part inventory.· Supervise contractors who perform servicing or preventive maintenance.· Respond to off hour emergency calls per on call rotation for any one of the region’s sites.· Fully comply with all physical security procedures and policies.· Drive innovation while reducing operational costs in the facilities.· Manipulate small wires and objects.· Perform the following tasks, with or without reasonable accommodation: - Walk job sites in uneven terrain - Work in extreme climates - Work at heights and from ladders - Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more - Bend or twist the body into unusual positions while working - Push or pull heavy objects into position - Work in noisy environmentsAbout the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 4+ years of maintenance experience on mechanical or electrical equipment- Experience operating electrical or mechanical systems in a mission critical environment (i.e. Data Center, telecom, etc.) and familiar with building management systems (BMS/EPMS)- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Software Development Engineer

Do you enjoy solving complex problems with simple solutions? Would you like to help us innovate on behalf of Amazon’s Digital and Device customers? Device, Digital and Alexa Support (D2AS) technology organization is seeking an experienced software development engineer to join the engineering team. The D2AS vision is to create innovative support experiences for customers of Amazon’s devices and digital products, through intelligent self-service solutions and enabling our tech-support organization with tools and technology. The job will give you direct experience building software included on the Amazon Echo, Amazon Fire, and Amazon mobile apps, helping millions on customers around the world.You're an awesome fit if you demonstrate:- Industry-leading technical abilities showcasing a breadth and depth of technical knowledge.- The ability to build good working relationships within the team by communicating clearly both verbally and in writing. - Strong problem solving and trouble shooting skills with the ability to come up with creative solutions to seemingly impossible engineering problems.- A passion to work with smart home devices.Key job responsibilities- Solve difficult engineering problems with elegant and practical code.- Help define engineering best practices and providing technical mentorship to other members of the engineering team.- Be a champion for the customer and ensuring their needs always come first.- Design and build software for mobile, front end clients and server systems.We use agile development strategies and want software engineering leaders who can thrive in a fast paced, high-energy work environment.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamWe at D2AS strive to make digital experiences effortless for customers. Our goal is to anticipate, evaluate, prevent, and eliminate any effort required from customers. We achieve this by setting the strategy for digital support and accelerating the delivery of seamless support experiences across Amazon's digital products.Our team combines strategic thinking, technology expertise, and customer experience best practices. This ensures customers can easily get the most value from Amazon's digital offerings. We focus on providing the right support at the right time, tailored to each customer's needs. By eliminating friction and making support effortless, we enhance the overall customer experience.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Ops Engineer, Deployment & Ramp, MSP Customer Experience, Mechatronics & Sustainable Packaging Customer Experience

In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our customer needs and represent their voice through the entire products’ lifecycle (from product development, to deployment, to support & service), embodying Amazon’s leadership principle: Customer Obsession. We raise the bar on the readiness of new technologies in deployment and on the performance of those already in production; our mission is to transform “stand-alone work-cells” into “end-to-end integrated solutions” that are safe, easy-to-operate, easy-to-maintain, easy-to-deploy, and easy-to-service. Are you enthusiastic about the latest advancements in Mechatronics Sustainable Packaging (MSP) automation technology? Would you like to play a vital role in Amazon's dynamic growth? If you have a passion for making an impact on the future today, consider joining Mechatronics & Sustainable Packaging Customer Experience Org. In the position of Ops Engineer Deployment & Ramp, you will be tasked with overseeing multiple products, programs, projects and involved in deploying MSP solutions. This encompasses deployments at both newly constructed sites and operational fulfillment centers. As a Ops Engineer, your primary role is to own the coordination and execution of installation, commissioning, and performance ramp up of the product in the field allowing the engineering and product team to focus on the system performance improvement and optimization. In parallel to the execution, you will be responsible for driving continuous improvement ideas into both the deployment cycle time (safety, quality and productivity), and will be responsible for detailing engineering design improvements to the hardware engineering and product teams, to simplify the installation. This role will require the ability to build relationships and capture and synthesize the voice of the customer. Typically owning either a full program or a program region, the Ops Engineer sets standards and maintains quality within their scope of responsibility. The role requires comfort in handling highly technical work scopes related to automation installation, as well as addressing typical project management escalations that may arise during installations at construction sites or live operation warehouses. The ideal candidate is proactive and takes independent initiative to improve MSP technology. In parallel to the execution, you will be responsible for driving continuous improvement ideas into both the deployment cycle time (safety, quality and productivity), and will be responsible for detailing engineering design improvements to the hardware engineering and product teams, to simplify the installation. This role will require the ability to build relationships and capture and synthesize the voice of the customer. Come help us make history! Project durations vary from a few days to several months, with travel across the US and, if the candidate is open to it, some international work. This is a travel-based role and you will be expected to travel to meet the requirements of your projects across North America, upwards of 75% or more.Key job responsibilities-You will manage the development of project plans and technical solutions which may not be defined, including problem statement and resource requirements definition. -You will influence decisions on deployment and machine performance execution strategy to senior level leadership. -You will own the tactical planning on the installation of complex cross-functional projects with considerable impact across the functions of schedule, scope, cost and product performance. Projects may span organizations or geographies in support of a business objective, and includes the management of contractors and vendors. -You will own the strategy of your program/product for annual planning of resources and budget, defining deployment plans of record and continuous improvement goals. This includes setting standards, driving mechanisms and delivering efficiencies across both deployment execution and machine performance, based on your own observations and the voice of the customer.-You will own communication of program execution and performance both verbally and in writing, consolidating inputs across multiple internal cross-functional business teams. -This is a travel-based role and you will be expected to travel to meet the requirements of your projects across North America, upwards of 75% or more. A day in the lifeIn this role you will be focused on two primary lines of effort. The first is deployment project management, and the second is product ramp up support. On a daily basis you will be expected to collaborate with hardware engineering, technical program and product managers, and internal customers including site maintenance and operations teams, to ensure the product you are deploying, is both ready for deployment and capable of achieving the business requirements. You will travel to your project sites, collaborate both virtually and in person, to ensure all business stakeholders are aligned on program status.About the teamThe Mechatronics & Sustainable Packaging Customer Experience (MSP CX) team works backwards from Internal Customer insights to Validate, Deploy and Support MSP solutions in Brownfield and Greenfield Sites globally, maximizing solutions readiness and customer satisfaction. MSP CX maintains unified accountability in the field towards our internal Customers (RME, Ops, ACES, PE, GES, etc.), enabling vertical integration and life-cycle management of MSP solutions across 3 pillars: (I) Quality Assurance (MSP CX-QA), (II) Deployment & Ramp-up (MSP CX-DR), and (III) Support (MSP CX-S).BASIC QUALIFICATIONS- 5+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience- Bachelor's degree ...

Cloud Support Engineer (DFA)

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Analytics role supports our services that focus on Analytic technologies, including Kinesis, OpenSearch, Redshift, QuickSight, Neptune and Managed Streaming for Kafka. These technologies allow our customers to analyze data from a wide variety of applications such as digital marketing, intelligent heuristics, fraud detection, ad tech, games, and IoT. Having the ability to process and analyze data in real-time is essential in the modern world.Key job responsibilitiesYour day as a Cloud Support Engineer will include, but not be limited to, the following activities: * You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue. * You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others. * You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.* You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.* You will act as interviewer in hiring processes, and coach/mentor new team members.* PLEASE NOTE: This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday.About the teamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Minimum of 3+ years of related professional experience and bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or equivalent military experience.- Experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related).- Experience with troubleshooting database concepts, database administration (RDBMS, NoSQL, DocumentDB) and data warehousing (high availability, DR, backup, performance tuning, distributed systems).- Experience troubleshooting Business Intelligence (BI) issues, and with Extract, Transform, and Load (ETL) (ETL data load ingestion, Transformation, Migration techniques, BI tools and specific features, Performance and latency). Ability to communicate effectively in English (written and spoken) within technical and business settings. ...

Sr Software Engineer, Graviton Software, Annapurna Labs

The AWS Graviton Software team is looking for Software Engineers to develop tools to drive the optimization of open source and internal applications. Annapurna Labs, part of AWS, designed Graviton as a strategic initiative to improve how software works at Amazon scale. Graviton is Arm-based CPU that delivers better performance, lower price and lower carbon footprint over comparable x86-based instances. Key job responsibilitiesAs a Graviton Software Developer, you will:- Build software framework for tools to analyze performance of hardware and software components.- Leverage existing perf tools like sysstat, sysctl, perf, etc.- Automate the collection and analysis of processor, OS and workload performance data.- Help external AWS customers and various internal AWS services like AWS Lambda, Elastic Map Reduce, ElastiCache, and RDS to troubleshoot bottlenecks and to optimize the architecture, algorithms, and deployment on Graviton.- Work on Linux and other open source code, improving it and contributing the changes back to the community.- Play an instrumental role in driving the AWS roadmap to deliver cost-effective and performant computing systems.- Use and further develop your deep knowledge in areas including design, implementation, and data analysis.- Have the opportunity to lead the innovation and deliver software that powers the world largest cloud provider.- If you are already an open source developer or passionate about it, you will be able to continue your passion and contribute back to the community across all those projects. A day in the lifeHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.About the teamThe Graviton Software organization ports, optimizes, and develops software to drive down the cost of adoption and operation for the AWS Graviton instances. We pro-actively improve and upstream open source software, including Linux kernel, operating system, compilers, libraries, and applications. We help internal and external customers to troubleshoot and fix performance bottlenecks that prevent them from using Graviton. We develop tools to automate most of the heavy lifting and maintain publicly available documentation: Graviton Developer Guide on GitHubBASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience ...

Senior Security Engineer, Maximum Application Security Team (MAST)

In Amazon Stores, we ship some of the widest arrays of technology found at any company. From amazon.com to world class machine learning pipelines, from cutting-edge digital healthcare to no-checkout retail, we push the boundaries of technology in every direction using the globe’s largest AWS deployment.As an AppSec engineer, you will collaborate with software development teams to ensure we keep our customers safe while developing these novel services. In a given day, you might be inspecting an application’s code for security issues, building a new framework to help our software developers build faster and more securely, or fine-tuning the design for a new service alongside its software developers.The ideal candidate combines technical acumen with an ability to lead by influence and communicate clearly. Technically, this person will be a security generalist with one or more areas of deep expertise. In their communication, they will clearly articulate risks to technical and non-technical audiences alike. Interpersonally, successful candidates will effectively harmonize disparate opinions while effectively prioritizing risks to guide their partners towards secure solutions.Our organization prizes its employees, and we show it through investing in work-life harmony. We have dedicated resources that consistently innovate in reducing on-call time and ensuring the team spend their time on the highest-value tasks. Join the Stores AppSec organization to work hard, have fun, and make history!Key job responsibilities* Creating, updating, and maintaining threat models for a wide variety of software projects* Manual and automated secure code review, primarily in Java, Python and Javascript* Development of security automation tools* Adversarial security analysis using cutting-edge tools to augment manual effort* Security training and outreach for internal development teams* Security architecture and design guidance* Lead execution and definition of security strategy for your team* Mentor and develop teammates both technically and professionally* Seek out, develop, and advocate for new technology to identify and mitigate complex risks* Effectively navigate novel situations and problems that do not have a defined solutionAbout the teamAbout Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- BS in Computer Science or related field, or equivalent work experience- Minimum of 5 years of experience with at least three of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, penetration testing, cloud security, mobile security, and network security- Advanced knowledge and understanding of security engineering, system and network security, authentication and security protocols, cryptography, or application security- Experience reading and writing in at least one programming language ...

Sr. Account Manager, TMEGS, Telco

Sr. Account Manager, AWS Would you like to be part of a team focused on increasing adoption of Amazon Web Services by developing strategic accounts with the Fortune 1000? Do you have the business savvy and the technical background necessary to help establish Amazon as a key technology platform provider? As an Account Manager you will have the exciting opportunity to help drive the growth and shape the future of an emerging technology. Your responsibilities will include driving revenue, adoption, and market penetration in enterprise accounts. The ideal candidate will possess both a sales and technical background that enables them to drive an engagement at the CXO level as well as with software developers and IT architects. You should also be a self-starter who is prepared to develop and execute against a territory coverage plan and consistently deliver on quarterly revenue targets. Roles & Responsibilities: - Drive revenue and market share in a defined territory or industry vertical - Meet or exceed quarterly revenue targets - Develop and execute against a comprehensive account/territory plan - Create & articulate compelling value propositions around AWS services - Accelerate customer adoption - Maintain a robust sales pipeline - Work with partners to extend reach & drive adoption - Manage contract negotiations - Develop long-term strategic relationships with key accounts - Ensure customer satisfaction - Expect moderate travel About Us Inclusive Team Culture Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life Balance Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future BASIC QUALIFICATIONS- 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience- 10+ years of business development, partner development, sales or alliances management experience ...

Software Development Engineer, AWS Industry Products

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.Are you inspired to work with a team that launches products with direct and massive impact on Amazon’s customers? Are you excited to join one of the newest and most exciting AWS engineering organization? AWS Industry Products (IP) is an AWS engineering organization chartered to build new AWS products by applying Amazon’s innovation mechanisms along with AWS digital technologies to real world industry problems. We dive deep with industry leaders to solve problems and unblock industries, enabling them to capitalize on new digital business models. Simply put, our goal is to use the skill and scale of AWS to make the benefits of a connected world achievable for all businesses.We are looking for Software Development Engineers obsessed with customer success, passionate about simplification and design-thinking and excited to dive deep into the growth opportunity of delivering new product categories to new customer types in an emerging technology space. The position represents a rare opportunity to be a part of a fast-growing business, and help shape the technology and product as we grow. As a software engineer on the AI/ML team, you will work with applied scientists to build distributed systems that leverage state-of-the-art multi-modal AI model building infrastructure to identify objects in sensor data (such as video streams from cameras). You will use OpenSearch technology to enable automative developers to efficiently query for scenarios such as pedestrians on a sidewalk using semantic and structured queries. Our technical challenges involve back-end software engineering, applied science, and front end development. We need to develop and apply quantitative algorithms (e.g. machine learning, computer vision, network optimization) to make industry process analysis relevant and actionable for operations engineers. We build software and information systems to process massive scale operational data, infer information relationship across complex systems, train decision models and apply them to critical operations at industrial scale. We work very closely with innovative, market leading customers to drive effective digital transformation of entire industries and the supply chains that support them.As a developer on our team, you’ll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS. You will have the opportunity to work with cutting-edge technology involving modern databases, AI, ML, Big Data, search and more.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Account Executive, Veeqo Sales

Are you looking to join an Amazon team focused on continued rocket ship growth, while re-inventing the way ecommerce businesses manage their fulfilment path from end-to-end!?Veeqo (veeqo.com) — a startup which was acquired by Amazon in 2021 — is Amazon’s recommended shipping solution for Sellers. Within only one-year post-acquisition, Veeqo carried an S-Team goal and publicly launched at Accelerate 2022 and now has the green light for sales expansion, welcoming bar raising talent.Our vision is to become the back-office hub for eCommerce Sellers, for both their on-Amazon and off-Amazon business. We help sellers manage fulfillment operations across all their online stores, and ship orders to customers at the lowest cost and in the fastest possible time.This is an Outbound Sales role, selling Veeqo's Inventory and Shipping solution through highlighting our customer centric feature adoptions to predominantly Amazon MFN (Merchant fulfilled network) Sellers. We are looking for an Account Executive or Business Development Manager with Outbound sales experience, who can meet and exceed high activity targets and enjoys the fast pace of sales. The Account Executive will need to excel in the following Leadership Principles; Deliver Results, Customer Obsession, Insist on Highest Standards, Learn and Be Curios and Bias for Action.Key job responsibilitiesThe Account Executive primary responsibility is to proactively reach out to current Amazon MFN Sellers and potential Veeqo customers, generating new business opportunities for Veeqo. This role will be engaging with prospects over the phone, email, or other communication channels to introduce our products or services, build relationships, and drive program adoption.Key Responsibilities:Prospecting and Engagement:• Hunt for appropriate contacts at all levels (Management to C-Suite)• Initiate outbound calls to Sellers and engage in meaningful conversations• Introduce products, highlight benefits, and address questions or concerns• Encourage account sign-up and channel connection• Build rapport through effective communication and active listening• Understand Seller needs, challenges, and goals to position Veeqo as a valuable solutionProduct Knowledge:• Develop deep technical understanding of Veeqo products, including benefits and competitive advantages• Articulate product information clearly and persuasively to prospective clients and Amazon SellersSales Process:• Deliver compelling sales demonstrations via video communication• Address objections professionally and persuasively• Guide sellers through the decision-making process to active seller status• Track and report sales activities, outcomes, and pipeline progress using Salesforce• Provide regular updates on sales performance, Voice of the Seller, and key learnings to the sales managerCustomer Relationship Management:• Maintain relationships with existing customers• Ensure customer satisfaction and identify up-selling opportunities through Power Feature adoption• Nurture long-term relationships to drive lifetime value and referralsContinuous Learning:• Stay current with industry trends, product knowledge, and sales techniques• Participate in training programs and sales meetings• Engage in self-development activities to enhance sales skills and effectivenessRequired Skills:• Strong written and verbal communication• Excellent interpersonal skills• Persuasion and negotiation expertise• Self-motivation and target-driven mindset• Ability to work independently and as part of a team• Proficiency with CRM software and sales tools• Resilience in handling and overcoming objections • Results-oriented approach• Adaptability and willingness to learn in fast paced sales environmentA day in the lifeOwn and manage an outbound pipeline book of business driving Veeqo program adoption towards outbound sales quotas. Engage current Amazon Sellers and potential Veeqo clients proactively via phone, email and online product demonstrations. Update CRM with client contacts, call notes, next steps, etc. while support current eCommerce Seller book of business. About the teamWith teams across Bellevue WA, Austin TX, Toronto CAN, and UK our Veeqo Sales Teams engage eCommerce clients within US and UK, sharing product knowledge and best practices to meet our common objective of Veeqo adoption. We work closely with cross-functional supporting teams such as Product and Marketing to support our current growth. BASIC QUALIFICATIONS- Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience ...

Principal, Internal Operational Risk Management Leader, Strategy, Integration & Engagement

At Amazon, we're working to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.The Internal Operational Risk Management Leader, reporting to the Director of Strategy, Integration & Engagement (SI&E), is responsible for leading the Global Procurement Organization's (GPO) risk management efforts. This role identifies, assesses, manages, and controls potential risks across various areas, developing and implementing mitigation strategies. The Internal Operational Risk Management Leader continuously monitors and adjusts risk management strategies in response to changes, creates awareness of potential threats and proactive measures, and collaborates with stakeholders to establish contingency plans, communication protocols, and crisis impact minimization strategies. Utilizing risk management tools and software, this role streamlines risk identification, assessment, and mitigation processes, ensuring alignment with GPO's strategic objectives and creating tangible value through effective risk management practices.BASIC QUALIFICATIONS- 7+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization ...

Customer Incident Response, Customer Incident Response Team

Do you want to work on planetary scale incident response solutions in the cloud? Are you skilled at performing Incident Response activities and helping customers build threat detection and incident response capabilities using highly scalable computing architectures? Are you excited to help customers respond to security incidents and automate security operations giving them unprecedented capability and agility? Do you enjoy working on fast-paced complex projects focused on game changing business outcomes for customers globally? As a member of the Threat Detection and Incident Response Practice in the AWS Global Service Security you will have the opportunity to help customers respond to security incidents and pioneer technically superb security solutions to help customer operate securely in the cloud. Building on those experiences you’ll collaborate with AWS service teams on new features, innovate with new technologies, and explore new challenges.The Global Services Security team, a part of Amazon Web Services (AWS), leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customersSales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Key job responsibilities• Perform and oversee incident response operations• Become a deep technical resource that earns the trust of customer stakeholders before, during, and after a security event.• Independently contribute to teams that include Amazonians, partners, and customers to build and deploy threat detection and incident response capabilities.• Design, build, and deploy solutions to automate security operations and incident response on AWS.• Independently contribute to internal builder projects to develop new consulting engagement models and capabilities for customers.• Develop high-quality content, such as automation tools, reference architectures, and white papers to help our consultants, partners, and customers build on the work that we deliver.• Innovate on behalf of customers by translating your thoughts into action-yielding results.• Mentor and invest in our consultants, partners, and customers to raise the bar for our customers.• On-call required.A day in the lifeDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- - Experience performing incident response activities- - 1+ years of experience building/operating on the AWS platform- - 3+ years of experience in technical IT security or related job role- - 2+ years of threat detection or incident response experience- - Hands-on technical experience in incident response technology, security, automation, implementation, integration, and/or deployment. ...

Security Engineer II , Stores Application Security

In Amazon Stores, we ship some of the widest arrays of technology found at any company. From amazon.com to world class machine learning pipelines, from cutting-edge digital healthcare to no-checkout retail, we push the boundaries of technology in every direction using the globe’s largest AWS deployment.As an AppSec engineer, you will collaborate with software development teams to ensure we keep our customers safe while developing these novel services. In a given day, you might be inspecting an application’s code for security issues, building a new framework to help our software developers build faster and more securely, or fine-tuning the design for a new service alongside its software developers.The ideal candidate combines technical acumen with an ability to lead by influence and communicate clearly. Technically, this person will be a security generalist with one or more areas of deep expertise. In their communication, they will clearly articulate risks to technical and non-technical audiences alike. Interpersonally, successful candidates will effectively harmonize disparate opinions while effectively prioritizing risks to guide their partners towards secure solutions.Our organization prizes its employees, and we show it through investing in work-life harmony. We have dedicated resources that consistently innovate in reducing on-call time and ensuring the team spend their time on the highest-value tasks. Join the stores AppSec organization to work hard, have fun, and make history!Key job responsibilities* Creating, updating, and maintaining threat models for a wide variety of software projects* Manual and Automated Secure Code Review, primarily in Java, Python and Javascript* Development of security automation tools* Adversarial security analysis using cutting-edge tools to augment manual effort* Security training and outreach for internal development teams* Security architecture and design guidance* Independently solve security problems that require novel methods or approaches* Influence your team’s and partners’ process, priorities, and choices to improve outcomesAbout the teamAbout Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- Knowledge of system security vulnerabilities and remediation techniques, including penetration testing and the development of exploits or equivalent- Experience with any combination of the following: threat modeling, secure coding, identity management and authentication, software development, cryptography, system administration and network security.- Bachelor's degree in computer science or equivalent, or 3+ years of engineering experience. ...

Data Engineer II, WWGS Data & Analytics, WWGS Data & Analytics

Amazon's WorldWide Grocery Stores Data & Analytics is seeking an experienced and proven Data Engineer (DE) to lead medium to large cross-functional strategic initiatives that support WWGS strategic goals. This is a unique opportunity for someone inspired by WWGS core values and is interested in Amazon’s high-growth grocery business to bring their whole self to the role.Key job responsibilitiesWe are seeking an experienced Sr. Data Engineer who will leverage their experience and talent to lead data integration, reporting, and analytics projects. This high impact role will be part of a team that will design and build our north star data infrastructure moving WWGDT away from our patchwork of 3p solutions. You will partner with other Data Engineers along with Software Developers, Business Intelligence Engineers, Analysts, Product Manager, and Program Managers inside and outside of the team to distill large, complicated datasets into automated, digestible analytic deliverables. You will use your organization skills, backbone, and high sense of ownership while collaborating with the rest of your team. You will have an opportunity to make a large impact on our modernized design, architecture, and development of data products. You will be a part of a data engineering team well versed in the legacy solutions and be asked to contribute to deliver on the future vision.A day in the lifeWork with your leadership to define and execute the data engineering strategy for WWGDT.Leverage SQL and coding skills (e.g., python, java, etc.) to extract, transform, and load data.Collaborate with internal and external teams to scope, design, build, and support data pipelines focusing on performance, cost, operational excellence, continuous improvement as well as delivering business value.Work within multiple technology stacks including working within custom built proprietary AWS framework to deliver data solutionsParticipate and lead standups and design sessions, maintain Jira health, and create artifactsLead and mentor your peersAbout the teamWe enable sophisticated, fact-based decision making across WWGS by delivering constantly evolving technology and analytic capabilities. This team will solve challenging and novel problems every day and have the opportunity to redefine the grocery industry while collaborating with multiple teams across WWGS and WholeFoods Market(WFM). You will be able to enjoy and contribute to the unique blend of Amazon and WFM Tech culture. You will be based out of Austin, TX, one of the best places to live and work. Most importantly, you’ll be contributing to WFM's Higher Purpose of Nourishing People and the Planet!BASIC QUALIFICATIONS- 3+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines ...