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Do you enjoy solving complex problems with simple solutions? Would you like to help us innovate on behalf of Amazon’s Digital and Device customers? Device, Digital and Alexa Support (D2AS) technology organization is seeking an experienced software development engineer to join the engineering team. The D2AS vision is to create innovative support experiences for customers of Amazon’s devices and digital products, through intelligent self-service solutions and enabling our tech-support organization with tools and technology. The job will give you direct experience building software included on the Amazon Echo, Amazon Fire, and Amazon mobile apps, helping millions of customers around the world.Key job responsibilities- Solving difficult problems with elegant and practical code.- Helping define engineering best practices and providing technical mentorship to other members of the engineering team.- Being a champion for the customer and ensuring their needs always come first. - Designing and building software for Alexa enabled devices, mobile clients and server systems. - Design, develop, and deploy innovative software solutions. - Collaborate with cross-functional teams to create robust and scalable systems that safeguard Amazon's digital products and services. - Utilize your expertise to architect and implement complex software systems that can handle high-volume, real-time data processing. - Contribute to the full software development lifecycle, from concept and design to testing and deployment.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamWe at D2AS strive to make digital experiences effortless for customers. Our goal is to anticipate, evaluate, prevent, and eliminate any effort required from customers. We achieve this by setting the strategy for digital support and accelerating the delivery of seamless support experiences across Amazon's digital products.Our team combines strategic thinking, technology expertise, and customer experience best practices. This ensures customers can easily get the most value from Amazon's digital offerings. We focus on providing the right support at the right time, tailored to each customer's needs. By eliminating friction and making support effortless, we enhance the overall customer experience.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. We set big goals and are looking for people who can help us reach and exceed them. Amazon Web Services (AWS) is one of the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Amazon Web Services, Inc. provides services for broad range of applications including compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), security, and application development, deployment, and management.AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services. The AWS Support organization is global with 10 locations around the world. Unlike most support organizations, AWS Support is a self-standing business with revenue and P&L responsibility and one of the fastest growing businesses within AWS.The candidate we are looking for has a very strong delivery record and proven experience to own strategic, tactical, cross-functional and technology improvement projects/programs for large technical operations organization. The role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process changes. Demonstrated ability to think broadly and strategically about initiatives and the ability to persuade executives to build consensus on objectives and keep our stakeholders informed of plans and progress.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Key job responsibilitiesWe are looking for a talented Sr. Program Manager to join the AWS Support – Strategy Analytics and Data Science team to drive complex high impact projects. The ideal candidate will have strong analytical skills, Program management, Operational planning, business acumen and process improvement background that enables him/her to develop a global Business and Operations Strategy for Support Engineering. Some examples of the projects may include designing Engineering Support structure for the Organization, site strategy and Case/contact reduction initiatives, Cost and resource optimization strategies and ROI, process improvements and general project evaluation for Support Engineering network cost, quality, scale, flexibility and business continuity. Key responsibilities include: • Development of the overall Support Engineering operating structure, tactically driving teams in and outside of the organization to collaborate and deliver.• Manage full life-cycle of complex cross-functional projects/programs/initiatives with considerable impact across multiple organizations. Partner with internal/external teams, and engineering teams to determine what initiatives move forward and in what priority order. Create, communicate, and manage budget/costing for these initiatives.• Development and management of KPI’s, targeting continuous improvement and operational efficiency.• Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from security not considered, insufficient stakeholder review, etc.). Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks).• Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions• Develop, implement and maintain unified platform tools, information systems and leverage analytics and data visualization to support reporting and decision making process.• Develop, implement, document and communicate new processes and procedures. Effectively communicate and train stakeholders on the processes and procedures to ensure successful implementation.• Engage other Amazon business units globally (e.g. TAM’s or CS) to share best practices or find training's/certifications; Be an ongoing advocate for evolution to our Support Engineering team mission.• Roll up your sleeves and do whatever is necessary; general manager / owner mentality.• Your excellent writing skills enable reporting and white papers for senior leadership and also provide our team direction on change management or small to large size process improvement initiatives.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Amazon Web Services (AWS) internships are full-time (40 hours/week) for 12 consecutive weeks during summer. By applying to this position, your application will be considered for all locations we hire for in the United States.In Annapurna Labs we are at the forefront of hardware co-design not just in Amazon Web Services (AWS) but across the industry. The work we do is cutting-edge and internet-scale while also being deeply important to our customers. We design and build every component of our hardware and software to come together into products that our customers use for accelerated computing: either Machine Learning acceleration, or FPGA acceleration.As a member of the Cloud-Scale Machine Learning Acceleration team, you will be responsible for the design and optimization of hardware in our data centers including technologies such as AWS Inferentia, which is a machine learning inference product designed to deliver high performance at low cost.If you are interested in ""building a complete product"" from inception to delighted customers, Annapurna is a fantastic choice.If this sounds exciting to you - come build the future with us!Key job responsibilities• Be part of hardware design team for acceleration cards, servers, and electrical validation for silicon• Work on schematic design for new acceleration cards• Be involved with AWS Servers testing• Participate in modeling and simulation of interconnectsAbout the teamMentorship & Career GrowthOur team is dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skillset.Inclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences.Work/Life HarmonyOur team puts a high value on work-life harmony. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility and encourage you to find your own balance between your work and personal lives.BASIC QUALIFICATIONS- Enrolled in a Bachelors’ degree program or higher in Electrical Engineering, Computer Engineering, or a related field with a graduation conferral date between December 2025 and September 2026- Academic, internship, or professional experience with schematic design and layout review of PCBs- Academic, internship, or professional experience with x86 system design and microcontroller programming- Familiarity with oscilloscope and multimeters ...

At OpsTech Solutions (OTS), we are a technology centric services organization that designs, builds, and sustains the invisible, high-quality network, compute infrastructure and device scaffolding that empowers and protects Amazon’s global Operations.The OTS DataTech team drives the enterprise data strategy, focusing on Data as a Product and supporting OTS-wide efforts, including generative AI and machine learning capabilities to fuel innovation and automation across the OTS product portfolio.Key job responsibilitiesAs a Sr Data Engineer on the DataTech team, you will play a critical role in designing and building the foundational data infrastructure components that empowers OTS product teams with business critical metrics, develop systems and tools to ingest data from diverse data sources, enable seamless data publish, subscribe, and self-service analytics for business metrics reporting. You will participate in automation of data governance and data quality monitoring processes, support data needs for AI/ML and Gen AI capabilities.A day in the lifeOn a day to day you will build and operate a highly scalable data mesh infrastructure that support data needs for OTS organization through self service Data as a Product. BASIC QUALIFICATIONS- 5+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with SQL- Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS- Experience mentoring team members on best practices ...

Are you looking for a role that challenges both your creative skills as well as your analytical abilities? If so, look no further! Amazon Web Services (AWS) is seeking an experienced Partner Marketing Manager to develop and build awareness, create demand and drive revenue with a select group of strategic partners in North America.In the Partner Marketing Manager role you will work with a select group of Independent Software Vendors (ISVs) to help the partners develop and deliver partner led demand generation activities that enable partners to acquire new customers, retain and grow existing customers and deliver growth in revenue from AWS services. You will act as the marketing contact for these strategic partner including regular participation in team calls, in-person meetings and planning sessions. You will be the partner’s primary marketing contact and will be responsible for educating the partner on AWS marketing tools, resources and MDF usage.The ideal candidate will have creative marketing ideas to combine with extensive analytic and data-driven customer demand generation experience. Ability to effectively communicate with some of the most agile technology companies in the industry, including both technical and non-technical audiences is critical. You should be detail-oriented and organized, capable of handling multiple projects at once, and comfortable dealing with ambiguity and rapidly changing priorities. You will work closely with the partners and the partner sales team to identify specific customer segments and industry verticals to market to with a joint value proposition for using AWS. A solid understanding of cloud architecture and the cloud landscape are critical to this role. You must be able to travel to meet with sales leaders, partners and attend eventsKey job responsibilitiesManage the marketing strategy for 5-8 of the top North American AWS partners. Maximize marketing investments to accelerate the generation of partner sourced opportunities. Work with the partner to develop, execute and measure ROI on activities. Engage with the Partner Sales team to drive business planning and partner outcomes. Amplify the partner's unique value-add to internal stakeholders at AWS. Provide internal reporting and metrics on marketing activities and outcomes.About the teamAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professionalBASIC QUALIFICATIONS- 3+ years of relevant work experience in partner marketing, demand generation in high-technology companies, ideally in enterprise software space -Bachelor’s degree in marketing, business, communications, or relevant field of study ...

The Amazon Devices team designs and engineers high-profile consumer electronics, including the best-selling Kindle family of products. We have also produced groundbreaking devices like Fire tablets, Fire TV, Amazon Dash, and Amazon Echo. What will you help us create?Along with leading in web services and e-commerce, Amazon.com is an inventive research and development company that designs and engineers high-profile consumer electronics including our best-selling e-readers and tablets, and Fire TV.Fire TV client software and services technologies are enjoyed by millions of customers the world over. You will drive key engineering and business decisions that impact Amazon’s long-term vision, including innovation in the delivery and consumption of media and entertainment. We leverage cutting edge technology in client-app frameworks, big data, machine learning, optimization techniques and high availability services. Here on the Fire TV team, we are dedicated to creating the most engaging entertainment platform for the whole family, worldwide. In this role you will:• Lead the design of new features and initiatives across the organization.• Investigate, prototype, and deliver new and innovative software applications.• Deliver high quality software through working in a dynamic, team-focused Agile/Scrum environment.We are looking for passionate, hard-working, and talented software engineers who have experience building innovative, mission critical, high volume applications that customers love. You will have an enormous opportunity to make a large impact on the design, architecture, and implementation of cutting edge products used every day, by people you know. This is a high visibility team where you will get a chance to make a positive impact on customer experience. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Amazon Web Services (AWS) Security is looking for a passionate, innovative, and motivated Security Engineer for the AWS Security Vulnerability Management team. At Amazon Web Services (AWS), Security is job zero. Our team is responsible for inventing new security services that enable and automate security solutions at AWS’ unprecedented scale. We are data-driven, set big goals, and are always challenging ourselves raise the security bar at AWS.In this role, you will be part of a team of security engineers solving complex security challenges that have direct and measurable impact on our customers. Our programs stretch across all of AWS, giving you the opportunity to interact with product teams, industry specialists, security partners, and organization leaders. You will build and own software solutions and solve ambiguous technical problems.Key job responsibilitiesDive into large datasets to identify potential risks.Perform assessments of software vulnerabilities.Work with software builders to apply environmental context against findings to adjust risk scores.Implement automation to improve operational throughput and efficiency.Work with partner teams to propose and implement functionality that reduces risks at scale.Organize and run remediation campaigns to eradicate risks from our environment.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- Degree or 4 years equivalent experience in a technical field.- 3 years’ experience performing security investigations, penetration testing and/or incident response in the context of large organizations.- Experience with security threats, detecting and defending from cyber-attacks, and using big data analytics and orchestration to address security challenges.- 2 years’ experience developing code with at least one modern language such as Java, Go, TypeScript, Python, Rust and security code review. ...

Reliability, Maintenance, and Engineering (RME) Central Services is hiring an Automation Solutions Engineers.***This role can be based in any United States Amazon location that is within driving distance of an airport to support frequent travel***At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. This role is a proactive technical support role for fulfillment operations, focusing on maximizing equipment reliability and operational performance of equipment such as conveyors, sortation systems, scanners, cameras, print and apply systems, and SCADA devices and programs.Key job responsibilities- Coordinate and plan work activities for Control Systems Engineers to accomplish goals and objectives of North America Customer Fulfillment teams.- Work closely with various teams including Fulfillment Center (FC) Operations, Operations Engineering, FC Start-up, AFT Software, ACES, and Safety teams in supporting MHE systems optimization and project implementation.- Understand, maintain and troubleshoot material handling control systems including programmable logic controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems.- Monitor MHE metrics and partner with maintenance/operations for system performance issues and assess across all Amazon business units.- Act as first level escalation support for the site level Control Systems Engineers during and after business hours, troubleshooting locally and remotely, and repair all hardware or controls software systems within the building.- Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation.- Mentor CSEs, CSLs and CSTs within your assigned building.- Facilitate Failure Analysis and Incident Review processes. Implement process improvements or retraining to avoid future incidents.- Act As Subject Matter Expert (SME) for material handling and electronic systems to maximize utilization of those systems- Perform, utilize, and assess material handling system performance.- Partner with operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Act as the technical consultant for capital projects inside the building.- Utilize network support resources for guidance and assistance. Provide assistance to peers, as needed.- Communicate technical issues and project timelines with building leadership, operations and the maintenance team.- Assist with skills assessments for technical positions within site maintenance teams.- Handle flexible workload which may come from management or operations.- Travel up to 70%A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor’s degree in Electrical or Mechanical Engineering, Engineering Technology, or other related engineering field OR 5+ years of equivalent professional experience.- 3+ years of experience in an Automation Solutions Engineer or similar role- Experience with electrical theory, robotics, controls components and automated equipment.- Knowledge on programming software such as RSLogix, Studio 5000, FT View, and other controls software platforms.- Experience identifying, maintaining, troubleshooting, and modifying motor controls including motor starters, Variable Frequency Drives, DC drives, and standard electrical components.- Industrial electrical hands-on experience and troubleshooting, including 480V 3-phase, 110 VAC, and 24VDC systems.- Experience interpreting, modifying, and developing electrical drawings and schematics. ...

As an Amazon Senior Software Development Engineer, you will solve unique and complex problems at a rapid pace, utilizing the latest technologies to create solutions that are highly scalable. You will find that there is an unlimited amount of opportunities within Amazon, where developing your career across a wide range of teams is highly supported. We are committed to making your work experience as enjoyable as the experiences you’ll be creating for our customers.Apply now and you will be eligible for Amazon Senior Software Development Engineering positions that are based on your preferred location, team, tech stack, domain, language and more. We’re hiring across Amazon Stores in the United States and Canada. Teams with available positions including, but are not limited to:• Consumer Technology: Build new generation features and products for amazon.com, constantly improving the Customer and Seller experience for billions around the globe. Whether building site wide features such as reviews and recommendations, category specific software for the likes of Pharmacy, Electronics, Digital Software and Video Games or seller infrastructure, there are a variety of complex problems to tackle using a range of technologies in the design of your technical solutions. • Operations Technology: Shape the future of transportation planning and execution on a global scale, that impacts hundreds of fulfillment centers, thousands of Amazonians, and millions of customers across the world. Your technology will support thousands of operators worldwide to design, build and run the best-in-class Amazon transportation network. We are building intelligent software to make transportation more reliable, faster, and less costly, providing a better and less expensive experience for our customers.• Financial Technology: Create next generation of distributed, scalable financial systems that support Amazon's current and future business needs. Use big data technologies to design and develop services that facilitate global financial transactions worth billions annually. You’ll lead architecture, design, implementation and deployment of large-scale critical and complex financial applications, owning all aspects of solutions end-to-end, through full stack software development.• Human Resources Technology: Create a seamless experience for millions of Amazonians and/or candidates. Whether supporting technologies for onboarding, time and attendance, compensation, ama-zon.jobs, or recruiting, you’ll deliver robust feature sets, elegant designs, intuitive user interfaces and systems that make it easy for Amazonians to excel at performing critical business functions.Depending on your experience, interests and business needs, you will own the front-end, back-end, or full stack design and development of product features, building scale, efficiency, and differentiated customer experiences. We’re looking for software engineers passionate about building software solutions end-to-end, have strong software development experience delivering at scale solutions, and systems design skills. You should have a demonstrated ability delivering within a DevOps delivery model from scoping requirements, requirement analysis, design, development, test, CI/CD, security implementation, and operational excellence with the ability to work cross-functionally with Product Managers, business stakeholders and other tech teams through the actual launch of the project. You should also have experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.About the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through the delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.It's truly Day 1 for our team in AWS Supply Chain. This is your opportunity to be an engineer on a team that's building a suite of AWS Apps and Services to tackle a huge problem space. You'll be an integral part of building services that leverage cutting-edge AWS technologies like SageMaker, Forecast, Athena, QuickSight, Glue, and more. As a member of this team, you'll wear many hats, own large chunks of design and development work for various components, and establish the technology processes and practices that will lay the groundwork for the organization as it grows.What you will do here:We're looking for software developers who thrive when presented with complex challenges and can serve as strong mentors for other engineers as the team grows. Think of this as a start-up within AWS, combining the challenges and growth opportunities of a start-up with the scale and scope of AWS. This is your chance to think big, fail fast, learn even faster, and iterate quickly to launch.Specific responsibilities include the following:* Deal with ambiguity in solving a complex supply chain problem space that has not been tackled at this scale before.* Work with other engineering teams who are aligned towards the same goal, with many opportunities for cross-team influence, architecture, and collaboration.* Be a key contributor in setting the team's technical direction, best practices, and plan for the years ahead.* Front-end and full-stack engineers will work closely with Product, UX, and Engineering teams to define the customer experience and then design & implement it with best-of-breed web technologies and AWS services.* Back-end engineers will design and build the core backbone infrastructure and platform of services leveraging key AWS capabilities and cutting-edge ML, AI, and analytics models.This team is a great fit for you if:* You enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people working together towards a common goal. * You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact on their functions and interactions. * You'd like to be directly responsible for solving real customer problems. * You are a passionate learner and are motivated to take on new challenges. * You want to have fun; surround yourself with a highly talented pool of engineers who like to solve complex problems but also enjoy work-life balance.Key job responsibilitiesDeal with ambiguity in solving a complex supply chain problem space that has not been tackled at this scale before.Work with other engineering teams who are aligned towards the same goal, with many opportunities for cross-team influence, architecture, and collaboration.Be a key contributor in setting the team's technical direction, best practices, and plan for the years ahead.Front-end and full-stack engineers will work closely with Product, UX, and Engineering teams to define the customer experience and then design & implement it with best-of-breed web technologies and AWS services.Back-end engineers will design and build the core backbone infrastructure and platform of services leveraging key AWS capabilities and cutting-edge ML, AI, and analytics models.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Customer Service Security is the first line of defense protecting our Customers and their interests from technical & malicious adversaries, seeking to steal their data and/or cause harm to them. We are looking for a Security Engineer who is ready to take on a front-line role in addressing security issues facing the largest Customer Service operation in the world, where customer obsession equals protection. Security issues at this scale and speed require a passion for engineering robust solutions to complex security challenges, as well as the ability to quickly design and build solutions to address them.CS Security is looking for a security engineer to develop and drive technical solutions in a security capabilities team to ensure that our Customer protection is always the priority. We automate where necessary, and iterate constantly. We maintain the highest standards to enhance internal and external customer trust. If you are an experienced security engineer enjoys analyzing, engineering and architecting solutions to deliver results faster, and you are skilled at investigating security issues and new threat scenarios, this position will provide you with a challenging opportunity to work alongside world-class talent in solving complex and far-reaching problems. A successful candidate will have a deep understanding of technical knowledge and has demonstrated a background in Security Engineering and Architecture activities.Key job responsibilitiesWork backwards from the customer to lead the development of ambiguous and impact driven security solutionsDemonstrate and promote security best practices, drive improvements of our overall security architectureWork alongside a talented team of security engineers, program managers, and security analysts. Together you will be driving security defects to the ground and are constantly looking at continuous improvement opportunities in a customer service information security response contextServe as a Subject Matter Expert (SME) on the incident response & technical investigation lifecycle, owning post-retrospective coordination to drive continuous security improvementsInfluence service teams across Amazon to develop systems and processes with information security best practicesIdentify and drive opportunities to improve from large-scale security incident engagementsDesign, build and automate security-related services for internal stakeholdersMentor fellow security engineers, analysts, investigators, and software developersAbout the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of programming in Python, Ruby, Go, Swift, Java, .Net, C++ or similar object oriented language experience- Bachelor's degree in computer science or equivalent- Experience with AWS products and services- 3+ years of work in related technical roles (such as security devops, threat intelligence, security data analysis, etc.)- Proven experience using data analysis tools and technologies, such as SQL, Athena, Jupyter,etc. ...

Are you looking to join an Amazon team focused on continued rocket ship growth, while re-inventing the way ecommerce businesses manage their fulfilment path from end-to-end!?Veeqo (veeqo.com) — a startup which was acquired by Amazon in 2021 — is Amazon’s recommended shipping solution for Sellers. Within only one-year post-acquisition, Veeqo carried an S-Team goal and publicly launched at Accelerate 2022 and now has the green light for sales expansion, welcoming bar raising talent.Our vision is to become the back-office hub for eCommerce Sellers, for both their on-Amazon and off-Amazon business. We help sellers manage fulfillment operations across all their online stores, and ship orders to customers at the lowest cost and in the fastest possible time.This is an Outbound Sales role, selling Veeqo's Inventory and Shipping solution through highlighting our customer centric feature adoptions to predominantly Amazon MFN (Merchant fulfilled network) Sellers. We are looking for an Account Executive or Business Development Manager with Outbound sales experience, who can meet and exceed high activity targets and enjoys the fast pace of sales. The Account Executive will need to excel in the following Leadership Principles; Deliver Results, Customer Obsession, Insist on Highest Standards, Learn and Be Curios and Bias for Action.Key job responsibilitiesThe Account Executive primary responsibility is to proactively reach out to current Amazon MFN Sellers and potential Veeqo customers, generating new business opportunities for Veeqo. This role will be engaging with prospects over the phone, email, or other communication channels to introduce our products or services, build relationships, and drive program adoption.Key Responsibilities:Prospecting and Engagement:• Hunt for appropriate contacts at all levels (Management to C-Suite)• Initiate outbound calls to Sellers and engage in meaningful conversations• Introduce products, highlight benefits, and address questions or concerns• Encourage account sign-up and channel connection• Build rapport through effective communication and active listening• Understand Seller needs, challenges, and goals to position Veeqo as a valuable solutionProduct Knowledge:• Develop deep technical understanding of Veeqo products, including benefits and competitive advantages• Articulate product information clearly and persuasively to prospective clients and Amazon SellersSales Process:• Deliver compelling sales demonstrations via video communication• Address objections professionally and persuasively• Guide sellers through the decision-making process to active seller status• Track and report sales activities, outcomes, and pipeline progress using Salesforce• Provide regular updates on sales performance, Voice of the Seller, and key learnings to the sales managerCustomer Relationship Management:• Maintain relationships with existing customers• Ensure customer satisfaction and identify up-selling opportunities through Power Feature adoption• Nurture long-term relationships to drive lifetime value and referralsContinuous Learning:• Stay current with industry trends, product knowledge, and sales techniques• Participate in training programs and sales meetings• Engage in self-development activities to enhance sales skills and effectivenessRequired Skills:• Strong written and verbal communication• Excellent interpersonal skills• Persuasion and negotiation expertise• Self-motivation and target-driven mindset• Ability to work independently and as part of a team• Proficiency with CRM software and sales tools• Resilience in handling and overcoming objections • Results-oriented approach• Adaptability and willingness to learn in fast paced sales environmentA day in the lifeOwn and manage an outbound pipeline book of business driving Veeqo program adoption towards outbound sales quotas. Engage current Amazon Sellers and potential Veeqo clients proactively via phone, email and online product demonstrations. Update CRM with client contacts, call notes, next steps, etc. while support current eCommerce Seller book of business. About the teamWith teams across Bellevue WA, Austin TX, Toronto CAN, and UK our Veeqo Sales Teams engage eCommerce clients within US and UK, sharing product knowledge and best practices to meet our common objective of Veeqo adoption. We work closely with cross-functional supporting teams such as Product and Marketing to support our current growth. BASIC QUALIFICATIONS- Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience ...

Amazon is continuously innovating new services and features for our customers. Our engineers invent, build, and sometimes break things to make them easier, faster, better, and more cost-effective. However, no matter what we’re building – from websites to web services, AR to AI, drones to devices – security is always our top priority. The Amazon Application Security team focuses on working with our builders to provide experiences that our customers can trust. That means constantly learning new things and solving complex problems to protect the safety, security, and privacy of billions of lives on a global scale.At Amazon, you’ll be working with the best minds in technology and security. Learn and be curious here, and accelerate your career growth. You can take pride in knowing that your work is meaningful, having a positive impact on others and making the world a better place.We are looking for an experienced security leader to join the Application Security team. As a security leader, you will own building and managing a team of security engineers, fostering a strong team culture. You should know how to prioritize, communicate clearly and compellingly, and understand how to drive a high level of focus and excellence with a strong team. Passion and discipline around cloud computing is critical, as is a high level of ownership and accountability.As a manager on our team, you will lead a team of top-notch application security engineers to solve interesting security challenges that arise when Amazon invents new technologies. You’ll help them develop their skills and their careers as you tackle those challenges and contribute to Amazon’s overall security and privacy strategy.Key job responsibilities- You will lead, manage, and develop a team of Security Engineers and Technical Program Managers responsible for Application Security (AppSec) of Amazon services.- You will lead the strategic direction and evolution of the Application Security review team/s, including setting goals and establishing priorities.- You will set the direction for the team by driving strategic initiatives, influencing leadership, key stakeholders, and partnering with teams throughout Amazon.- You will develop a healthy and collaborative culture and enable the team to deliver results.- You will lead effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities.- You will improvements to internal program and process.- You will write and deliver high-quality documents for technical and non-technical audiences.- You will drive the adoption of security processes, automation, and tooling to improve operational efficiency.About the teamAbout Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 5+ years of experience leading, managing & developing high performance teams.- 3+ years of progressive experience within a software security team or similar operating environment with in-depth understanding of application security assessment methodologies such threat modeling, secure design reviews, secure code review, and penetration testing.- BA/BS in computer science, information security, related discipline, or equivalent work experience. ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS’ Infrastructure Supply Chain & Procurement (ISCaP) organization works to deliver cutting-edge solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. We are seeking a highly effective supply chain professional to manage one of our most complex commodities. In this role, the candidate will manage a semiconductor supply chain with multiple products in close collaboration with both internal and external cross functional teams to help enable AWS’s ISCaP team achieve continuity of supply and cost goals. The successful candidate must be a self-starter comfortable with ambiguity, with high attention to detail, and a proven ability to work in a fast-paced and ever-changing environment. Candidates must have excellent analytical capabilities, program management experience, be comfortable diving deep into data, have strong writing skills, lead executive-level reviews, and communicate clearly and effectively to all levels of the company, both in writing and in meetings. The ideal candidate will not only raise the bar on delivering the right supply at the right time by deep diving into data, but is a person who actively participates with a strong curiosity to understand the business end-to-end, and has a track record of using data to influence decision makers. In this role, you will: - Serve as a key member of the AWS Infrastructure supply chain team in helping to define and deliver complex supply chain strategies. - Design, develop and maintain scalable and reliable analytical tools, dashboards, and metrics that drive key decisions and resource prioritization. - Understand the technical requirements of our partners and work closely with the internal technical teams to guide the direction of activities that will impact our supply chain. - Produce written recommendations and insights for key stakeholders to help shape solution design. - Handle multiple projects at once, deal with ambiguity and rapidly-changing priorities. - Design, develop and maintain scalable and reliable analytical tools, dashboards, and metrics that drive key decisions and resource prioritization. Our environment is fast-paced and requires someone who is hard-working, meticulous and energetic, who gets things done at an effective pace, gets results, and is comfortable working with tight deadlines and changing priorities.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONSBasic qualifications - Bachelor's degree in Computer Science, Engineering, Math, Business, Supply Chain, or other related quantitative disciplines. - 4+ years of relevant work experience in semiconductor manufacturing, supply chain, planning, or related field - 4+ years of analytics experience including data mining. - 4+ years of experience in managing projects and products. ...

At MHLS, we’re looking to hire a WFM Analyst to be part of the MHLS Workforce Management team. The selected candidate will be responsible for managing operational KPIs and site level performances thereby delivering as global WFM POC for the team. The expectation is to ensure effective management of the incoming and outbound phone, chat and email volumes by analyzing forecast details from Economists team and drafting way forward plans in terms of peak readiness, HC hiring etc. The position will have high visibility to all the operations teams from Costa Rica, the US and India.Position Responsibilities:• To Analyze HC requirement based on recent volumes, trends and reporting it to LT team for visibility and discussion• Monitoring real-time performance, adjusts off-line activities and provide guidance to leadership to ensure a consistent customer experience• Ensure that Operational metrics like service levels, occupancy, PTL, utilization etc. are being met by all Orgs/skills at daily level• Reviewing weekly data of reports share by WFM on efficiency and daily metrics and provide insights on WBR/MBR/YBR narratives• To liaise with all network POCs (WFM and Ops) for owned Org/skill and work on gaps/opportunity areas which may impact operational metrics• To ensure timely closure on all planning related activities like training & QA requests, optional and mandatory holidays planning, Shift rollovers, BCP planning etc.• To ensure capacity alignment (schedule) is based on expected volume and take necessary actions in case of short term deficits• To mentor and develop fellow RTAs with all WFM required skills and knowledge• To deep dive and provide insights on metric misses with factual callouts and path to greens (PTGs)• To ensure expected processes are followed by Operations, invent & simplify current processes to remove waste or non-value enablersExperience/Skills • Strong understanding of MHLS business and events impacting business• Strong numerical and analytical skills• Demonstrated ability in making real-time effective decisions in uncertain and ambiguous circumstances• Demonstrated ability to communicate effectively in a multi-cultural environment• Demonstrated ability to work under pressure• Demonstrated effective time management skills• Ability to effectively interact with employees at all levels of the organization• Ability to maintain confidentiality• Demonstrates effective communication and public speaking skills• Able to give and receive feedback effectively• Positive and enthusiastic work ethic• Demonstrates resilience, drive and ownership for own personal development• Strong attention to detail• Ability to multitaskBasic qualifications 5+ years of WFM Management experience resources Experience in contact center operations Bachelor's degree Solid proven experience in a live queue contacts environment Solid proven experience using contact center technology High proficiency in Microsoft Excel Experience in Contact Center Operations Exceptional analytical skillsPreferred qualifications 5+ years of Human Resources experience BASIC QUALIFICATIONS- 3+ years of human resources experience- Experience with HR processes and systems ...

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.In this role, engineers provide Technical Support to various Linux services that focus on AWS Compute Technologies such as EC2 Core/Linux, Elastic Block Store (EBS), LightSail, ElastiCache, Outposts, Systems Manager and many other services that enable customers to run their workloads on AWS. Engineers develop Subject Matter Expertise in one or more areas of the above services. Engineers also collaborate with internal teams to provide the required support services to AWS customers. In this role, engineers interact with customers that reach out to AWS via email or Chat or Phone. In addition, engineers also work on team functions and projects and continually work on improving operational efficiency.Key job responsibilitiesYour day as a Cloud Support Engineer will include, but not be limited to, the following activities: * You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue. * You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others. * You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.* You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.* You will act as interviewer in hiring processes, and coach/mentor new team members.* PLEASE NOTE: This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday.About the teamAbout The TeamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- Minimum of 3+ years of related professional experience and bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or equivalent military experience.- Experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related).- Experience with OS administration (boot process, filesystems) and troubleshooting disk space issues, booting issues and OS logs.- Experience with security in Linux (filesystem permissions). Ability to communicate effectively in English (written and spoken) within technical and business settings. ...

Would you like a career that gives you opportunities to help customers change how they operate in today’s Digital Age and accelerate their cloud journey using Amazon Web Services (AWS) within the Manufacturing Industry? Do you like to work on a variety of projects within some of the largest, most complex, enterprise customers at the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best practices?AWS Professional Services (ProServe) is looking for Customer Practice Managers (CPM) who can lead activities with one or more Enterprise Manufacturing organizations. Our CPMs are accountable for helping Manufacturing customers develop a long-term AWS strategy. Together with customer teams and AWS partners, working closely with the Global Account Manager, the CPM oversees strategy execution in truly transformational, ground breaking projects.The CPM role is to act as a trusted advisor and AWS ambassador to senior stakeholders and enterprise teams within our largest customers to understand and help realize their critical business outcomes with AWS.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilities- Helping shape Manufacturing customers’ long-term, strategic, transformational roadmaps, having a high.- Bias for Action to Deliver Results in ProServe and Platform bookings in the near term. - Establishing Executive relationships across Technology & Business groups, becoming a strategic advisor and expert with deep knowledge of the cross-section of the customers’ business and available technology solutions. - Preparing and presenting technical and commercial proposals to Manufacturing Chief Experience Officer (CxO) leaders that articulate accelerated business outcomes through cloud technologies.- Working with the AWS internal network, including specialist experts across AWS product and specialist resources as well as Account team, Partner team, Finance, and Legal.- Delivering on annual bookings targets with deal structure aligned with key customer goals and AWS Professional Services business objectives- Supporting scale through shared learnings and mechanisms across the Professional Services sales team.AWS Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.The main focus of Professional Services is to help our customers with defining and accelerating their Cloud Journey using the Cloud Adoption Framework:- Digital Optimization - Helping our clients accelerate the migration of existing workloads and infrastructure into the cloud across multiple business units and regions- Digital Innovation - Defining new business applications and offerings making use of the latest powerful AWS capabilities such as; Data Analytics, IoT and Machine Learning.This customer facing role may require up to 50% travel to customer sites.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. EEO/AccommodationsAWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.BASIC QUALIFICATIONS- 8+ years of managing a book of business with sales and revenue targets in a consulting/professional services business setting- 3+ years working in the Industrial Manufacturing sector as a consultant or part of a Professional Services organization- Business development experience including multiyear, multiple service offering proposals resulting in contracts with +$10M total contract value.- Experience with CRM systems with a view of pursuits, progress, and pipeline conversion- Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive strategic transformation initiatives. ...

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.The Senior Post Silicon Engineer will play a pivotal role in a team that brings-up, validates and characterizes cutting edge MODEM SOC. In this role you will own Post Silicon validation of Embedded Processors, PLL, SRAM, DDR, SERDES. In addition, you will work with product team to ensure successful integration, bring up and performance of MODEM SOC in Project Kuiper products. Key Job Responsibilities• Define, Own and maintain Validation/Characterization plan for MODEM SOC and associated peripherals.• Define, Design and Bring Up SOC Test Platforms. • Own test automation and testbenches, for validation of high-speed interfaces and other Peripherals• Drive System Level Debugs working alongside Design, DV, Architects and Manufacturing teams• Work in FPGA, Emulators and DV Environment to ensure successful Bring Up. Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS• Bachelor’s degree in Electrical Engineering or equivalent.• 6+ years of work experience in Bring Up, Validation and characterization of SOC or ASIC• Familiarity with protocols such as I2C, SPI, I3C and eMMC• Experience using Bench top instruments (Power Supply, DMM, High Speed Oscilloscope, Signal generator and DAQs)• Working knowledge of programming languages such as Python and Embedded C• Familiarity using Lauterbach or other JTAG Based debuggers to program/debug Embedded Processors. ...

The Amazon Fire TV software organization is responsible for building software, services, and tooling needed to deliver the Fire TV experience to millions of customers on current and next-gen devices. The Fire TV team is looking for a Software Development Engineer for their Developer Experience team. As a member of this team you will work closely with OS and application development teams to integrate new capabilities, develop features and tooling that increase developer velocity, define standards and best practices, and innovate to increase product quality. You will demonstrate your work by implementing best-of-breed production applications and infrastructure that will be used by millions of customers on the next generation of Fire TV devices.Key job responsibilities• Understand the application development and product release lifecycle and the tooling used to achieve it. From IDEs, to debuggers, to build automation, and platform libraries, the engineer must be able to dig into and evaluate a broad spectrum of tooling used to create production quality applications.• Build, deploy and maintain production software on the Fire TV platform.• Be fungible and able to develop across a variety of languages and environments. Application development uses React-Native, C/C++ and Rust, while tooling spans Python, Node, and Typescript at this time. Build environments use a mix of AWS, the internal Amazon ecosystem, and external tooling.• Independently own a cross-team and even cross-organizational workstream. Achieving alignment and buy-in from partners is critical to success. Must be able to provide work breakdowns, roadmaps and clarity to stakeholders. Must be able to lead and coordinate efforts with additional engineers, including away-team support.• Exercise hire and develop the best by mentoring junior engineers and peers and develop an interviewing skillset. Provide consistent high-quality feedback on code reviews, designs, and in team meetings.About the teamThe Fire TV Developer Experience team is an engineering team that is passionate about the engineering experience. We need opinionated developers that can find constructive and innovative ways to streamline the experience of all Fire TV application developers, while simultaneously building and maintaining production applications and infrastructure. We are looking for ways to increase developer velocity and product quality using automation, generative AI, testing, and continuous integration.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Amazon Global Supply Chain and Transportation Procurement (GSCTP) is seeking a Procurement & Strategy Manager to work within the Vendor Sourcing and Management team. This role will focus on supporting small to large vendor negotiations through the use of new and existing data analysis tools and will be key to expanding capabilities in advanced modeling and sensitivity analysis. They will directly and indirectly support multiple concurrent negotiations and process improvement activities (internal and external facing) and contribute significantly to the overall execution of transportation and supply chain procurement objectives by: focus on supporting vendor negotiations, support in the development of consistent negotiation methodology, and ensuring alignment with internal stakeholder teams. A successful candidate will be able to enable the delivery on improved financial results, delivery performance, capacity and sustainability efforts. Key job responsibilities- Ensuring that vendor relationships and contract components are appropriately measured and areas of non-compliance are quickly identified through an ongoing audit process.- Ownership of existing KPI’s, supplier and industry analysis activities and other spend and program related reports. - Delivering actionable insights that will enable the successful execution of the transportation procurement strategy.- Organizing data and supporting summary of finding in a way that creates compelling business, supplier, and industry insights through the use of story boards and other data visualization methods. - Data Analysis: Deliver improved service and financial performance through data analysis and data visualization in support of large scale negotiations for service contracts and ongoing contract audit activities and supplier relationship management activities.- Process Improvements: Deliver results as a key project manager or participant to build a track record of consistently delivering valuable projects.- Research and Strategies: Use quantitative and qualitative data to articulate a compelling story while uncovering other actionable insights by thinking and looking beyond the immediate ask. - Delivery: Successfully support the delivery of end-to-end projects, working through the many obstacles along the way with tenacity and appropriate sense of urgency.- Communication: Write well-reasoned data-driven proposals. A day in the lifeThis role will work with large data sets, and supplier contractual terms with varying degrees of complexity. This role will work closely with internal stakeholder teams, across finance, controllership, planning and transportation execution and will also work with external stakeholders in the management of assigned accounts.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockAbout the teamThis team is responsible for managing 3rd party relationship with small package delivery suppliers in the export parcel space. The broader org is also responsible for small package delivery suppliers who provide transportation services to Amazon in USA.BASIC QUALIFICATIONS- Bachelor's degree- 2+ years of using Microsoft Excel to manipulate and analyze large sets of data experience- 2+ years of working cross functionally across several teams experience- 2+ years of procurement experience- Bachelor’s or an advanced degree in supply chain, business, engineering, finance or related technical or quantitative field- Experience with Tableau and other data visualization tools ...