Data Center Operations Technician, DCC Communities

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completionThe Infrastructure Operations organization is looking for Data Center Technicians to take AWS Data Center Operations to the next level. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7 and on a rotating shift schedule.This position will be primarily be based in Garland, TX, but might have to travel to address tickets and projects at other sites in the local DFW area. There also be occasional travel to other sites in the US up to 20% of the time. Key job responsibilitiesIn addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- A technical degree or 2+ years of professional or military experience in an IT related field.- 2+ years of experience with Networking, or Computer hardware- 2+ years of experience with Storage Devices. ...

Account Executive, Veeqo Sales

Are you looking to join an Amazon team focused on continued rocket ship growth, while re-inventing the way ecommerce businesses manage their fulfilment path from end-to-end!?Veeqo (veeqo.com) — a startup which was acquired by Amazon in 2021 — is Amazon’s recommended shipping solution for Sellers. Within only one-year post-acquisition, Veeqo carried an S-Team goal and publicly launched at Accelerate 2022 and now has the green light for sales expansion, welcoming bar raising talent.Our vision is to become the back-office hub for eCommerce Sellers, for both their on-Amazon and off-Amazon business. We help sellers manage fulfillment operations across all their online stores, and ship orders to customers at the lowest cost and in the fastest possible time.This is an Outbound Sales role, selling Veeqo's Inventory and Shipping solution through highlighting our customer centric feature adoptions to predominantly Amazon MFN (Merchant fulfilled network) Sellers. We are looking for an Account Executive or Business Development Manager with Outbound sales experience, who can meet and exceed high activity targets and enjoys the fast pace of sales. The Account Executive will need to excel in the following Leadership Principles; Deliver Results, Customer Obsession, Insist on Highest Standards, Learn and Be Curios and Bias for Action.Key job responsibilitiesThe Account Executive primary responsibility is to proactively reach out to current Amazon MFN Sellers and potential Veeqo customers, generating new business opportunities for Veeqo. This role will be engaging with prospects over the phone, email, or other communication channels to introduce our products or services, build relationships, and drive program adoption.Key Responsibilities:Prospecting and Engagement:• Hunt for appropriate contacts at all levels (Management to C-Suite)• Initiate outbound calls to Sellers and engage in meaningful conversations• Introduce products, highlight benefits, and address questions or concerns• Encourage account sign-up and channel connection• Build rapport through effective communication and active listening• Understand Seller needs, challenges, and goals to position Veeqo as a valuable solutionProduct Knowledge:• Develop deep technical understanding of Veeqo products, including benefits and competitive advantages• Articulate product information clearly and persuasively to prospective clients and Amazon SellersSales Process:• Deliver compelling sales demonstrations via video communication• Address objections professionally and persuasively• Guide sellers through the decision-making process to active seller status• Track and report sales activities, outcomes, and pipeline progress using Salesforce• Provide regular updates on sales performance, Voice of the Seller, and key learnings to the sales managerCustomer Relationship Management:• Maintain relationships with existing customers• Ensure customer satisfaction and identify up-selling opportunities through Power Feature adoption• Nurture long-term relationships to drive lifetime value and referralsContinuous Learning:• Stay current with industry trends, product knowledge, and sales techniques• Participate in training programs and sales meetings• Engage in self-development activities to enhance sales skills and effectivenessRequired Skills:• Strong written and verbal communication• Excellent interpersonal skills• Persuasion and negotiation expertise• Self-motivation and target-driven mindset• Ability to work independently and as part of a team• Proficiency with CRM software and sales tools• Resilience in handling and overcoming objections • Results-oriented approach• Adaptability and willingness to learn in fast paced sales environmentA day in the lifeOwn and manage an outbound pipeline book of business driving Veeqo program adoption towards outbound sales quotas. Engage current Amazon Sellers and potential Veeqo clients proactively via phone, email and online product demonstrations. Update CRM with client contacts, call notes, next steps, etc. while support current eCommerce Seller book of business. About the teamWith teams across Bellevue WA, Austin TX, Toronto CAN, and UK our Veeqo Sales Teams engage eCommerce clients within US and UK, sharing product knowledge and best practices to meet our common objective of Veeqo adoption. We work closely with cross-functional supporting teams such as Product and Marketing to support our current growth. BASIC QUALIFICATIONS- Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience ...

Business Intelligence Engineer, Promise Insights

Do you want to play a crucial role in the future of Amazon's retail business by building data analysis systems that enable data driven decision-making at the largest scale possible?The Promise team sets the expectation of when customers’ items will arrive. The delivery promises we make are key drivers of customer behavior and influence the short and long-term profitability of Amazon’s global retail business. We serve as the interface between customer expectations and Amazon's industry-leading fulfillment capabilities. We are part of the Supply Chain Optimization Technology (SCOT) Group that develops and manages systems that optimize inventory acquisition and placement, so products are available for fast delivery. (For more information on SCOT, see this short video: http://bit.ly/amazon-scot.) Successful members of the Promise team are customer obsessed, flexible, and collaborative team players who enjoy working across functions and organizations to solve problems and get results. They ask hard questions and build solutions that provide the critical business insights needed to influence decision-making across retail and operations teams. They find timely answers buried in large data sets and complex systems, identify root causes, and get their hands dirty building data systems and sharing insight.The Promise team is seeking a Business Intelligence Engineer with broad technical and analytical skills to develop the data analysis systems we use to make decisions to optimize delivery promises for Amazon's customers worldwide. As an Amazon Business Intelligence Engineer, you will be working in one of the world's largest and most complex data warehouse environments. You will work on analytics, visualization solutions, and other Business Intelligence applications used by researchers, engineers, and management across multiple departments. You should be reliable at designing, implementing, and operating stable, scalable, low-cost solutions that analyze data from production systems into end-user facing applications. You should have deep expertise in the design, creation, management, and business use of extremely large datasets. You will need excellent business and communication skills to work with researchers and business owners in a fast-paced environment to develop and define key business questions and requirements. Above all, you should be passionate about working with huge datasets and analytics tools to provide insight into how the business is running and enable business decisions to be data driven. Key job responsibilities· Defining, developing and maintaining critical business and operational reports reviewed on a weekly, monthly, quarterly, and annual basis· Transform complicated business problems into mathematics modeling and provide data-driven solutions· Analysis of historical data to identify trends and support decision-making, including written and verbal presentation of results and recommendations· Collaborating with software development teams to implement analytics systems and data structures to support large-scale data analysis and delivery of machine learning and econometric models· Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation, and model implementation.· Mining and manipulating data from database tables, simulation results and log files· Identifying data needs and driving data quality improvement projects· Understanding the broad range of Amazon’s data resources, which to use, how, and when.A day in the life· Routinely performs and presents deep dives and anecdotes to gain more granular understanding of why a promise occurred and whether there are gaps in fulfillment systems which, if resolved, could speed up delivery. Build logic to attribute these root causes at large scale and put together underlying data pipeline to make this information available for metricizing and accessible for other teams within Amazon.· Regularly reviews the promise metrics for putting together callouts for weekly business reviews by performing ad hoc analysis and reaching out to appropriate teams to get further understanding of the issue. Another part of this exercise is to track and callout negative trends which need more attention from the leadership, identify the root cause(s), and recommend next steps to resolve the issue.· Works cross-functionally with various teams in Fulfillment Optimization organization to understand how they interact and affect the order fulfillment process and identify system gaps which could impact promise speed. They continue to resolve the gap by working closely with software teams to design and implement solutions to address these gaps and develop metrics to track it going forward.About the teamPromise Insights team in Austin develops and manages various critical services for customer delivery promise to improve our ability to analyze, understand, forecast, and modify promise behavior with a predictable result. The team owns the Promise data pipeline which captures relevant data from Promise services; Promise Analytics Platform and Web tools like Promise Viewer provide meaningful insights to stakeholders (PMTs, RSs, BIEs, Economists, and SDEs) for data-driven decision-making. We also use that data to run simulations to help answer business-critical questions; e.g., what is the impact on delivery promises and Amazon business if we had infinite inventory in every warehouse? Simulation plays a key role in enabling teams to achieve their business goals by identifying and sizing opportunities for increased profitability through cost savings and customer experience improvements. Simulations also provide insight into promise speed variants and the factors that impact them.The team is currently focused on evolving our capabilities into platforms that can be used across the company as well as expanding our Tools to not just present existing data, but to analyze that data against other systems to preemptively answer questions around what caused deviations in expected behavior.BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business ...

Cloud Technical Account Manager , ES - WWPS - US FED

Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.Key job responsibilitiesThe TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.A day in the lifeYou will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!About the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Must be eligible to access and support AWS GovCloud.- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience ...

Software Development Engineer, Workforce Solutions - Analytics and Tech

Excited to disrupt Talent Acquisition (TA) space? How about automation at scale? If your answer is yes then Amazon Workforce Solutions Analytics and Technology (WSAT) team is the place for you to be. We are a team that powers acquisition & management of the most talented and motivated employees worldwide via technological innovations. We are committed to disrupt TA space by bringing end to end automation of business process flow. WSAT team is working multiple green field initiatives. This is your chance to be part of designing scalable, extensible and resilient solutions and implement it leveraging cutting edge technology. This is a great opportunity where you will be able to Think Big and innovate on behalf of associates, employees in a start-up like environment. We are looking for a strong software development engineer who thrives in building scalable, extensible, resilient and highly-available system. They take a holistic view of tech architecture across the space and provide guidance, mentorship and valuable insights to junior engineers in the team. They act as quality gate-keepers and make sure that the team is designing, developing and deploying fault-tolerant systems. They thrive in ambiguity, understand the importance of team collaboration, moves fast, and has a persistent desire to improve how things are done. They will have the technical skills to design and build complex large-scale distributed systems. They prefer working on small, focused teams, have a product-first thinking, and love to pitch in anywhere to get the job done. They lead by example and influence the team with their engineering expertise and decision-making ability. They can communicate effectively (verbal, written, and listening) with a wide variety audience and are comfortable pitching new ideas. You’ll work on cutting edge technologies to build the world’s most innovative front-line support solutions.As an engineer on this team, you will be given the opportunity to independently own driving improvements to our existing technology, while also designing and developing new products and interfaces. Your solutions will provide the ultimate customer experience. You should be somebody who enjoys working on complex system software, is customer-centric, and feels strongly about building a software system that can be operated at global scale. At Amazon, we are known for our customer obsession. We need your ideas and your ability to take initiative, innovate, and produce results as we continuously improve the customer experience.Key job responsibilitiesOur technical challenges involve a combination of back-end software engineering, user interface development and business intelligence. As a senior software engineer on the team: • You will build a customer facing product across the whole software development life cycle from ground-up in an entrepreneurial, start-up like environment• You will design and build distributed systems, building front end applications and backend services that can scale to millions of requests, delivering an exceptional customer experience.• You will provide thought leadership on engineering best practices• You will help mentor team members• You will have cross-team impact at Amazon-scale• You will build software that scales effortlessly, has low latency, is robust and extensible.• You will work with cross-functional teams including UI/UX designers, machine learning scientists, product managers, and other software engineers.A day in the lifeYou'll work on cutting-edge projects at the forefront of innovation, pushing boundaries and creating solutions that are shaping the future. You'll be surrounded by a team of talented individuals who are passionate about what they do. In this role, you'll have the unique ability to influence software architecture on a global scale. Your expertise and insights will have a direct impact on how our products are developed and implemented worldwide. You'll be working on projects that directly impact our customers and contribute to their success. And while you're making a difference, you'll also have continuous learning and professional growth opportunities.About the teamWSAT team strongly believes in & cultivates -a) Inclusive Team Culture: We embrace our differences. We are committed to furthering our culture of inclusion. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.b) Work/Life Balance: Our team also puts high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.c) Mentorship & Career Growth: Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentor-ship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Manager, Customer Success, Strategic Account Services

The Strategic Account Services (SAS) organization is seeking a Manager, Customer Success to lead a team of Customer Success Managers responsible for the growth and development of some of the most influential Sellers in the Amazon Store.In this role, you’ll be responsible for all business and operational objectives of your Customer Success Management team. You’ll drive the creation and execution of strategies to achieve business goals, as well as collaborate across your team to explore innovative ways to identify and optimize growth levers such as selection expansion, merchandising strategy, brand positioning, and catalog quality.The ideal candidate thrives in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and a positive experience for Sellers. This person has relentlessly high standards and operates as a business owner who understand key levers to achieve results through their team. They have a passion for people management and are at their best when they’re building, developing and guiding high-performing teams.Key job responsibilities• Coach, mentor, and develop a team of Customer Success Managers• Contribute to goal setting for your team to align with organizational goals and contribute to business strategy development and identify the correct input metrics that drive growth and improve the end customer experience.• Build and cultivate strong relationships with Sellers in your team’s portfolio along with internal stakeholders; be a trusted advisor and a business advocate while monitoring Seller satisfaction.• Contribute or lead projects across the team and broader organization that help drive process improvements, increased efficiency, and/or unlock growth for the team and Sellers. • Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, partnering with external teams to align programs etc.• Manage recruiting and hiring efforts across direct team and broader organization.BASIC QUALIFICATIONS• 6+ years professional experience in Corporate Retail, Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting, Sales, Marketing, and/or E-Commerce. • Bachelor's degree or equivalent. • 5+ years professional experience developing and leading teams while driving organizational goals • Experience building customer relationships, identifying business opportunities for clients and increasing adoption and utilization of company products. • Experience using data analysis, reporting, and forecasting to guide business decisions and solve problems. • Track record of developing business plans with a demonstrated ability to navigate ambiguous situations while effectively managing multiple projects and priorities across teams. ...

Software Development Engineer, K8s - EKS

As a Software Engineer in the Elastic Kubernetes Service (EKS) team you will help us deliver the mission of making AWS the best place to run containers. At Amazon EKS, we are building a core set of functionality that will allow our customers to create and use Kubernetes at scale. You will be part of an exceptional team moving the needle towards making containers as the next generation compute platform. This is an opportunity engineer systems on a massive scale, and to gain top-notch experience in distributed systems and cloud computing.You will be solving challenging technical problems, often ones not solved before, alongside with peers with remarkable technical expertise. The solutions you build will be high impact and rolled out to our large customer base across the world. If you are excited to work in a dynamic environment, we would love to hear from you!Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.We believe passionately that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, sexual orientation, race, religion or belief.#EKS-ENGJOB #EC2CONTAINERS10017About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Sr Product Manager - Technical, Device Technologies, Product Manager, OpsTech IT

OpsTech IT organization, with an unparalleled scope, is part of the Amazon’s WW Operations & Robotics team. We design, deploy and support IT infrastructure, devices and Services across Amazon’s Global Fulfillment Centers, Transportation (Middle Mile, Last Mile & Logistics), and Specialty Customer Solutions (Amazon Fresh, Prime Now, Lockers, Pantry, Campus, and Prime Air). Our customers range from Amazon lockers to Amazon’s Air Hubs.OpsTech Infrastructure Product Management (OTIP) owns, defines, and operationalizes products and programs to deliver highly reliable IT infrastructure and world class IT support, with the direct goal to bend down the HC gearing ratio, improve service delivery speed, and drive new innovations for customers. OTIP establishes, practices, and enforces Ops Tech IT’s product development life cycle. The team supports global operations customers (first, middle, last mile) and internal teams.We are seeking a seasoned product manager to partner with customers on the discovery phase of the product development lifecycle for problem spaces such as Device Technology, Network Design, and Network Automation.In this role, you will partner with strong technical leaders to drive definition of customer problems, business requirements, launch and post-launch measurement. You will also serve as a key player with partner teams across the company, working to align interests and implement scalable solutions. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and the ability to work in a fast-paced environment.Key job responsibilities• Candidate’s will possess a strong product management background. • You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or multiple priorities. • As a Product Manager, you will identify high-impact programs, anticipate bottlenecks, provide escalation management, make trade-offs, and balance the business needs. • An ability to take large, complex projects and break them down into manageable pieces, then deliver them in a successful and timely manner is expected. • Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience owning feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Amazon Last Mile Mobile Developer, Flex app

Are you looking to apply your mobile development skills to problems on a global scale while impacting millions of users on a daily basis? Are you interested in developing science-driven technology that will help Amazon deliver packages worldwide efficiently and quickly?Amazon Flex is the system that collaborates with crowd-sourced and third-party delivery partners to complete deliveries for many of Amazon's programs. Our mobile application works in concert with our advanced logistics systems and predictive analytics. These technologies allow delivery partners to on-board, schedule delivery times in advance or on demand, and be guided through their deliveries with in-app mapping, navigation, and much more. Our ability to engage with, support and provide a world-class experience to both customers and our delivery partners has become more critical as we continue to expand the number of active delivery partners and target faster deliveries to our customers.Key job responsibilitiesAs an engineer on our team, you will own software in all phases of the software life-cycle from architecture and design through deployment and release. You will help create scale-able, global applications. You will also build applications to manage automated scheduling and engagement to meet capacity needs. You will learn about Amazon’s logistics network, interact with other teams to build optimized systems, and have autonomy to deliver software which impacts multiple delivery provider programs.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Experience building complex software systems that have been successfully delivered to customers- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems ...

Senior Accountant, Amazon Accounting

Amazon is a pioneering, dynamic, and energetic company that thrives on unique and peculiar ways. We take pride in our single-minded obsession over customer satisfaction and our ability to maintain a curious and vibrant culture no matter how large the company grows. We endeavor to build our legacy as Earth’s most customer-centric company and to continue to cultivate and nourish our innovative environment through our mission to hire the best. If you are a financial accounting professional who consistently exceeds expectations, who dares to make bold decisions, and whose ears perk up at the prospect of a challenge, then Amazon is a place where your career can flourish.When working at Amazon, your ability to make a difference and take ownership of your career begins on day one. You can expect a collaborative, team-driven environment that encourages employees to learn, be curious, and have a bias for action. Part of this propensity for continuous learning shows itself in Amazon’s strong encouragement of movement and growth within the Accounting department and within the company as a whole. We aim to hire and develop those who will raise the bar over the course of their career at Amazon (and not just in their first position). Key job responsibilities• Supporting various aspects of our accounting and reporting process. • End-to-end process ownership to support finance and business partners. • Understand internal control design concepts sufficient to assess the effectiveness of controls in their area and to design new processes and controls for emerging and growing business activities. • Execute judgments to keep projects moving and ensure the right decisions are reached to close the books each month. • Escalating risks and issues as necessary to leadership. • Strong sense of ownership. • Ability to identify process improvement and automation opportunities to drive positive change across the organization. • Lead delivery of accounting tasks and projects. • Enhance partnerships between Accounting and various business and IT groups. • Research, conclude and memorialize technical accounting position papers.BASIC QUALIFICATIONS- 3+ years of finance or a related analytical field experience- Bachelor's degree in accounting or related field ...

Security Engineer, SIRT, Customer Logistics Security

Amazon’s Customer Logistics Security team is looking for a qualified Security Engineer to join our innovative, high energy and customer-obsessed Customers Logistics Security Incident Response Team (CLS-SIRT). CLS-SIRT Security Engineers respond to security events, conduct analysis of threats such as malware and intrusion attempts, and provide security services to safeguard highly sensitive data within the Customers Logistics Fulfillment Centers and Physical Stores networks. They work hands-on with detection systems and vulnerability analysis tools to respond to potential threats to Customer Logistics Backend and Frontend systems. Security Engineers are unique individuals prepared to relentlessly resolve security issues by gathering and analyzing event data and conducting root-cause analysis.With your technical expertise, you will be solving security challenges at scale, working to protect the applications powering the most sophisticated e-commerce platform ever built. We value broad and deep technical knowledge, specifically in the fields of incident response, forensics, malware analysis, network security, and security intelligence.Key job responsibilities* Responding to security incidents, and coordinating a cohesive response involving multiple teams across Amazon.* Providing security engineering solutions and support during customer-facing incidents, proactively considering the prevention of similar incidents from occurring in the future.* Assisting in the development of pragmatic solutions that achieve business requirements while maintaining an acceptable level of risk.* Identifying and recommending solutions that improve or expand Amazon’s incident response capabilities.* Working alongside and mentoring Information Security engineers to improve security, reduce and quickly address risk.* Evaluating the impact of current security trends, advisories, publications, and academic research to Amazon, coordinating response as necessary across affected teams.* Keeping your knowledge and skills current with the rapidly changing threat landscape.* Participating in a follow-the-sun on-call rotation.About the teamAt Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our Customer Logistics Security (CLS) organization is responsible for creating and maintaining a high bar for security across all of Amazon’s Fulfillment Centers, Amazon Fresh and WholeFoodsMarket networks. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, operations, and physical stores.ABOUT AmSec:Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor's degree- 5+ Years experience with incident response, log analysis and forensic tools.- Able to perform DFIR and provide incident response at all stages (identification, containment, eradication, recovery, etc) while coordinating with various teams and providing reporting to leadership. ...

Front-End Engineer, Amazon Ads Experience

Advertising at Amazon is growing incredibly fast by providing efficient tools to drive sales for our vendors and sellers. These customers need tools that help them get the most from their advertising dollar in the least time. As a pioneering Engineer on the MADS Reporting User Experience team, you will build innovative new experiences that help advertisers get the most of their campaign. The systems you will build will scale at high-volume, interface with external systems, have the artificial intelligence to make independent decisions in real-time, and interact with our customers through rich experiences. If you enjoy working with high performing teams, being part of a rapidly growing business, and inventing creative solutions to complex problems, this may be the role for you.Key job responsibilitiesThe Measurement and Data Science (MADS) Reporting User Experience team is responsible for the software that hundreds of thousands of advertisers use to manage their advertising strategies on Amazon. These tools are also a fast evolving fabric that enable rapid development by teams across Ads. You will collaborate closely with our software leaders, innovate, and contribute to new ads products that our global customers use daily. You will also have the opportunity to expand your technical skills into emerging technologies, and find ways to lead the design of architectures and software technology that are exemplary in terms of robustness, stability, and scalability.What do we expect you to do? You will be driving the development of front-end applications that deliver a best-in-class user experience. You will partner with product and design to build highly responsive, intuitive, and sleek experiences that will delight customers and set a high bar for all web applications. You know about the nuances, pitfalls, strengths, and associated best practices of the various web application paradigms (single-page apps, MVC apps, static site generators, etc.). You believe in agile development and quick prototypes, and you strive to see your work in action. You are committed to building scalable, maintainable architectures, and to writing clean, readable code.A day in the lifeGreat candidates for this role enjoy being challenged with discovering solutions to complex problems, diving deep, and thinking big to deliver amazing results for our customers. They enjoy defining architectural strategy, working collaboratively, and take pride in solving customer problems. Most important, they will work shoulder-to-shoulder with other senior engineers, product leaders, and software development managers to deliver truly innovative software.BASIC QUALIFICATIONS- 2+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience- 1+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience- Experience using JavaScript frameworks such as angular and react ...

Category Manager, Services, Global Procurement Organization (GPO)

Amazon's Global Procurement Organization tackles business challenges that help internal customers with innovative procurement strategies. We create value in the supply chain, strive for optimization, and act with one global voice and vision. The Category team owns the strategic relationships with suppliers & internal stakeholders. The team identifies & leads strategic sourcing activities to lower overall total cost of ownership for Amazon operations, ensuring equipment & service availability meet business owner requirements. The team develops & negotiates framework agreements to reduce risk & support local teams in project specific needs relevant to category. This role in the facility services team will have broad responsibility to define the procurement strategy for the janitorial category, sourcing vendors and innovative tools and processes to support a large network of Amazon stakeholders across multiple business lines. Key job responsibilities- Develop and deliver long term sourcing strategies, lead key initiatives with cross-functional teams; drive the decision making process of the category roadmap with regional senior leadership- Drive commercial relationships with suppliers, with a principal objective of achieving optimal cost and performance- Lead supplier performance management including improving sustainability & social responsibility- Coordinate and collaborate with local teams to deploy and manage the implementation of your defined strategiesA day in the life- Autonomy to innovate and deliver new approaches that impact the bottom and the top line - Learn from people with a wide variety of professional backgroundsAbout the teamThe GPO janitorial category objective is to provide a hygienic, pleasant, and safe environment for associates, staff, suppliers, visitors and guests. BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements ...

Software Development Engineer, AWS Marketplace

AWS Marketplace (https://aws.amazon.com/marketplace/) is an online store that helps customers find, buy, and immediately start using trusted software and services that run on the AWS Cloud. We revolutionize the way software is sold and procured, just like how Amazon continues to redefine retail purchasing.We are one of the fastest-growing teams in AWS, and interface with a diverse internal and external community of software service sellers over a wide variety of technologies, with a rapidly growing audience of buyers from different market segments. AWS Marketplace manages the state of the art complex infrastructure to provide a smooth experience for sellers and buyers to buy various software and services for different domains like infrastructure software, machine learning, and IoT.Solving Energizing and Interesting Technical Problems at a rapid paceSDEs in the AWS Marketplace team play a key role in solving complex technical challenges presented by the AWS scale. You will apply Large-scale computing, Distributed systems, data pipelining, workflow orchestration, precomputation, restful APIs, and statistical algorithm techniques to solve the problems. To be successful, you will need to be able to keep the long-term objectives in mind while guiding the team through short-term obstacles. You are comfortable with a degree of ambiguity and are always open to identifying alternative paths.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.10010About the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Sr. Product Mgr-Tech, Demand Planning, AWS Supply Chain

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. We are looking for a seasoned technical product manager to own the product strategy, development, launch, and ongoing execution for new applications. In this position, you will play a pivotal role defining product requirements, setting the go-to-market strategy, and tirelessly championing the needs of our customers. Given the breadth of these new applications, this role will require coordination across many internal and external teams and will be visible at the highest levels of the company. You’ll work with our customers, partners, software vendors, and operational stakeholders to prioritize roadmap features, and spearhead the definition of new capabilities through expertly crafted business requirements documents.Key job responsibilitiesWe are looking for a seasoned technical product manager to own the product strategy, development, launch, and ongoing execution for new applications. In this position, you will play a pivotal role defining product requirements, setting the go-to-market strategy, and tirelessly championing the needs of our customers. Given the breadth of these new applications, this role will require coordination across many internal and external teams and will be visible at the highest levels of the company. You’ll work with our customers, partners, software vendors, and operational stakeholders to prioritize roadmap features, and spearhead the definition of new capabilities through expertly crafted business requirements documents.A day in the lifeIn this position, you will play a pivotal role defining product requirements, setting the go-to-market strategy, and tirelessly championing the needs of our customers. Given the breadth of these new applications, this role will require coordination across many internal and external teams and will be visible at the highest levels of the company. You’ll work with our customers, partners, software vendors, and operational stakeholders to prioritize roadmap features, and spearhead the definition of new capabilities through expertly crafted business requirements documents. About the teamThe AWS Supply Chain Applications team builds powerful, intuitive, and market-defining business to help our customers stay ahead of their changing business needs, and remove the burden of undifferentiated heavy lifting that business users go through daily. We are building a new category of AWS applications that will leverage the power of machine learning and the large ecosystem of AWS services such as SageMaker, AWS Lambda, Amazon S3, and Amazon QuickSight to provide a truly frustration-free, easy-to-use, extensible, and natural customer experience. This is a unique green-field chance to build something from scratch, and has tremendous opportunity for career growth. Joining the AWS Supply Chain Apps team gives you the opportunity to: • Solve challenging problems and help customers modernize their core IT applications • Work for a company that’s a recognized leader in the cloud computing space • Be involved in the fast growing big data space – learn from the experts.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience - 5+ years of technical (software development, network development, IT, other related) experience - Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market) ...

Application Analyst, WFM Data and Analytics Tech Applications

Are you an experienced software engineer wanting to be part of a growing business? Do you want to build Operational Applications and create Business Intelligence solutions as well?This role is in Amazon's Worldwide Grocery Stores Data and Analytics organization. We work with all aspects of the grocery business - that includes Supply Chain, Finance, Marketing, Space Planning, etc. We use an in-house platform to configure and build applications to support functions such as Retail Pricing and Cost Management while delivering Analytics across multiple business dimensions. This role will work with Product Managers and business stakeholders to convert business requirements to technical spec and build out deliverables.Key job responsibilitiesThe focus for Application Engineers is on implementing, configuring, enhancing, maintaining, and integrating systems as well as building custom applications on the application stack with the vendor toolset or internal Amazon tools. In this role you will become proficient in an internal Amazon tool which is a low-code / configurable platform used for building Analytics as well as transactional Applications with workflow. In this role you will - proactively and continually improve your level of knowledge about Amazon’s Grocery business, the business processes in the domain of your key stakeholders, and relevant technologies supporting those processes. - understand functional requirements and work to improve the end user experience for the application supported.- employ modeling and flowcharting techniques to communicate technical solutions in a simple but effective manner.- Collaborate with Product Managers and stakeholders to define deliverables and timing.- work with Product Managers to build mockups and prototypes of applications or reports- analyze data and design data models to support Applications and Analytics- build ETL pipelines using AWS Glue and in-house platforms.- Provide Production support rotation for applications- Provide Technical Support for stakeholders to provide Training to other teams.A day in the lifeA day in the life of this role includes a meeting with a business stakeholder or product manager to flush out needs in one domain, followed by continuing to design/build either an Application or Analytic for another domain that could involve a joint design session with other tech teams.About the teamCustomer Obsession and focus on the business is key to this team. We are working in a highly integrated internal Amazon product, so the right candidate will need to learn cross functional domains and be open to learning a large breadth of the retail business. Everyone on the team needs to be entrepreneurial and work in a fast-paced, ambiguous, and highly collaborative environment that is more startup than big company. BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience.- Proficiency in Data Engineering- Proficiency in Database Design - Advanced SQL skills including tuning for performance- Basic S3 management, CLI scripting ...

Software Development Engineer, External Fulfillment

The Amazon Fulfillment Technology (AFT) powers the physical engine at the heart of Amazon. We are responsible for scalable and innovative solutions to enable fulfillment of millions of items every day across the globe. Our team owns the charter to make the AFT WMS more accessible and flexible for emerging markets and businesses. Join the team if you like to build scalable solutions that solves complex business problems and deliver strong business impact.We are starting several key initiatives in our external fulfillment and are looking for a Software Development Engineer who wants to be challenged with building and driving innovative and scalable systems that manage our external fulfillment network. This opportunity includes architectural challenges in making a large volume of constantly changing data available to various applications owned by diverse customers (internal and external) and business use cases; as well as innovative solutions for managing data quality, complex event processing. We are building new products in this space with scaling requirements to support 10s of million business operations in a day across thousands of FCs. We are looking for SDEs who are passionate to build large-scale, multi-tiered, distributed software solutions. You will be empowered to think big, invent and simplify on behalf of our stakeholders and customers, and find elegant solutions to hard problems. You will be influencing other engineers and tech partners in the team to solve multi-region critical complex business features.Key job responsibilitiesAs a Software Engineer you will be expected to: • Design and develop creative solutions to complex engineering problems.• Effectively mentor junior engineers, helping to maintain appropriate unit test coverage, code documentation, software structure and support• Own and deliver end to end key initiatives, maintaining effective communication with management and stakeholders• Identify, evaluate and suggest mitigation strategies for risks during design• Contribute to system design, process and development standards documentation• Delivering high quality code on time as part of a cross-functional team.• Contributing to team discussions around system component design, improvement and integration.• Designing and developing high performance, test-driven code.• Working with and maintaining a large existing code base as well as new components; maintaining production code and contributing to deployment and QA processes.We value inclusion, celebrate successes and take the time to have fun. If this sounds like the right fit then we want to hear from you!A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAmazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.External FulfillmentAFT’s External Fulfillment team builds flexible, scalable solutions specifically designed for the needs of Amazon’s emerging markets and businesses.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Senior Security Engineer, Maximum Application Security Team (MAST)

In Amazon Stores, we ship some of the widest arrays of technology found at any company. From amazon.com to world class machine learning pipelines, from cutting-edge digital healthcare to no-checkout retail, we push the boundaries of technology in every direction using the globe’s largest AWS deployment.As an AppSec engineer, you will collaborate with software development teams to ensure we keep our customers safe while developing these novel services. In a given day, you might be inspecting an application’s code for security issues, building a new framework to help our software developers build faster and more securely, or fine-tuning the design for a new service alongside its software developers.The ideal candidate combines technical acumen with an ability to lead by influence and communicate clearly. Technically, this person will be a security generalist with one or more areas of deep expertise. In their communication, they will clearly articulate risks to technical and non-technical audiences alike. Interpersonally, successful candidates will effectively harmonize disparate opinions while effectively prioritizing risks to guide their partners towards secure solutions.Our organization prizes its employees, and we show it through investing in work-life harmony. We have dedicated resources that consistently innovate in reducing on-call time and ensuring the team spend their time on the highest-value tasks. Join the Stores AppSec organization to work hard, have fun, and make history!Key job responsibilities* Creating, updating, and maintaining threat models for a wide variety of software projects* Manual and automated secure code review, primarily in Java, Python and Javascript* Development of security automation tools* Adversarial security analysis using cutting-edge tools to augment manual effort* Security training and outreach for internal development teams* Security architecture and design guidance* Lead execution and definition of security strategy for your team* Mentor and develop teammates both technically and professionally* Seek out, develop, and advocate for new technology to identify and mitigate complex risks* Effectively navigate novel situations and problems that do not have a defined solutionAbout the teamAbout Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- BS in Computer Science or related field, or equivalent work experience- Minimum of 5 years of experience with at least three of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, penetration testing, cloud security, mobile security, and network security- Advanced knowledge and understanding of security engineering, system and network security, authentication and security protocols, cryptography, or application security- Experience reading and writing in at least one programming language ...

Software Development Engineer II, AWS Kumo Support Channels

Work hard, have fun, and make history at AWS! Amazon Web Services has been rated one of the most admired companies globally, both for Innovation and Customer Service. At AWS Kumo, you will be on the forefront of driving Cloud innovation for industry leaders around the globe.Kumo (pronounced ‘Koo-mo’, the Japanese word for "cloud") is the global product and engineering organization for AWS Support, a multi-billion $ business. Kumo’s products, used by AWS customers and the internal Amazonian teams that help them, are vital to ensuring exceptional customer experiences on AWS. Kumo has a broad portfolio of customer-facing and internal services. Our public-facing properties include AWS Trusted Advisor, AWS Health, Automation, Recommendations & Insights, AWS Support Center, AWS Knowledge center, and many more. Our internal AWS Support teams rely on Kumo services to interact with AWS customers, diagnose and resolve customer issues, and safely share information across AWS teams. These services must work seamlessly, and be available when AWS services are not. Any changes to these tools has a force multiplicative effect on how customers experience AWS and the efficiencies of the internal workforce.The Kumo organization is globally distributed, with larger teams located in Seattle - Washington, Cape Town - South Africa, Vancouver - Canada, San Jose - Costa Rica, and Iasi - Romania.We are looking for engineers to join us in building applications that AWS customers use to reach AWS Support Engineers. Your work will be the face of AWS support to our customers; you will work to expand the communication channels we support so that our customers can reach out with convenience, within the context of their work. You will utilize cloud-native technologies developed right alongside you: AWS Lambda, DynamoDB, API Gateway, etc. You will innovate on the user experience by working closely with our customers and partners.Our team applies modern development practices and utilizes native AWS tools to do them. We operate in a multi-region redundant environment to ensure reliability; we continuously deploy to all regions through an automated pipeline; we use CloudWatch and other tools to help us monitor and diagnose. We loosely follow an agile methodology, and most of all, we focus on getting things done and delivering value to customers.We combine the culture of a startup, the innovation and creativity of a R&D Lab, the resources, support, and work-life balance of a mature organization, and technical challenges at the scale of AWS. Come join us!Key job responsibilitiesIn this role you will:· Write high-quality, efficient, testable code in Java and other object-oriented languages.· Build highly available, secure, distributed systems in microservices, container, and distributed cluster-compute architectures.· Collaborate with some of the best engineers in the industry to work on some of the most complex challenges in large-scale computing.· Own and operate the systems that you build based on real-time customer data and demanding service-level agreements.· Contribute to planning, design, implementation, testing, operations, and process improvement as a member of a Scrum team.· Play an instrumental role in defining the system architecture, own and implement specific components, and help shape the overall user experience.You must insist on the highest standards for quality, maintainability, security, and performance as you will ensure that engineering best practices are followed and that software is designed to be highly available, dynamically scalable, and resilient to continuity threats. You are a person with a commitment to team work and who enjoys working on cutting edge technology, is customer obsessed, and thrives on the challenge of building something new that will eventually operate at world-wide scale.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

DFT Design Engineer, AWS Machine Learning Acceleration

AWS Utility Computing (UC) provides product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Additionally, this role may involve exposure to and experience with Amazon's growing suite of generative AI services and other cutting-edge cloud computing offerings across the AWS portfolio.Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. We have data center locations in the U.S., Europe, Singapore, and Japan, and customers across all industries.Annapurna Labs (our organization within AWS UC) designs silicon and software that accelerates innovation. Customers choose us to create cloud solutions that solve challenges that were unimaginable a short time ago—even yesterday. Our custom chips, accelerators, and software stacks enable us to take on technical challenges that have never been seen before, and deliver results that help our customers change the world. As a member of the Silicon Optimization Engineering Team you’ll be responsible for the design and optimization of hardware in our data centers. You’ll provide leadership in the application of new technologies to large scale server deployments in a continuous effort to deliver a world-class customer experience. This is a fast-paced, intellectually challenging position, and you’ll work with thought leaders in multiple technology areas. You’ll have relentlessly high standards for yourself and everyone you work with, and you’ll be constantly looking for ways to improve your products performance, quality and cost. We’re changing an industry, and we want individuals who are ready for this challenge and want to reach beyond what is possible today. Key job responsibilities• Develop, implement and verify state-of-the-art Design for Test (DFT) architectures• Work with block designers to integrate DFT implementations• Work with physical design team to setup and implement DFT insertion flow• Develop high coverage and cost effective DFT methodologies• Perform RTL coding and Verification • Participate in Silicon debug and write scripts to effectively handle ATE related data• Communicate and work with team members across multiple disciplinesA day in the lifeAbout the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- BS degree in EE, CE, or CS- 3+ years of practical DFT experience with large processor and/or SoC designs- Knowledge about industry standard tools and practices in DFT, including ATPG, JTAG, MBIST and trade-offs between test quality and test time- Experience with automation script development ...