Application Developer, Communications Apps, Data & Machine Learning, WWPS US Federal

Do you like helping U.S. Federal agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Amazon Web Services (AWS) Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.At AWS, we’re hiring experienced consultants with a background in enterprise contact centers to help our public sector customers understand, plan, and implement best practices around migrating, building, managing and operating Amazon Connect contact centers within their AWS cloud environments. Our consultants will deliver proof-of-concept projects, re-usable artifacts, reference architectures, and lead implementation projects to assist some of the world’s leading enterprises migrate, modernize, and transform their contact centers within AWS.In this role, you will work backwards from the customer’s vision to design solutions that best fit their use cases. You should have deep expertise in contact center technologies like Amazon Connect or third-party providers like Avaya and Genesys and have experience building applications in the cloud at scale. In addition, you should have experience leveraging Amazon Lex for voice-driven interactions throughout the contact center. You should have excellent business acumen and communication skills to be able to work with business owners to develop and define key business questions and requirements. You will provide guidance and support for other engineers with industry best practices and direction. Experience building remote meeting applications or contact centers using Amazon Chime and integrating additional lines of communication using communications applications like Amazon PinPoint, SES, and Workmail are bonuses.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected be a US Citizen and obtain and maintain a security clearance at the TS/SCI with polygraph level. Upon start, the selected candidate will be sponsored for a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilitiesIn this role you will: - Help clarify customer business outcomes during project discovery. - Provide expertise and guidance in contact center infrastructure, design, implementation, and optimization.- Maintain domain knowledge and expertise in enterprise call centers, workforce management, artificial intelligence, and CRM platforms.- Implement and extend frameworks and methodologies commonly used by enterprises to assess, migrate, and transform the call center experience.- Architect and build large-scale solutions, which integrate smoothly in cloud and hybrid operating models for supporting Amazon Connect.- Build technical solutions that are secure, maintainable, scalable, reliable, performant, and cost-effective. - Identify and prepare metrics and reports for the internal team and for customers to delineate the value of their solution to the customer. - Identify, mitigate and communicate risks related to solution and service constraints by making technical trade-offs. - Participate in growing their team’s skills and help mentor internal and customer team members.- Provide guidance on the people, organizational, security and compliance aspects of transforming the contact center to the Cloud.Responsibilities include: - Expertise - Collaborate with AWS field sales, pre-sales, training and support teams to help partners and customers learn how to build and move to production grade AWS environments that support Amazon Connect.- Solutions - Define and deliver on-site Professional Services engagements with partners and customers. This includes participating in pre-sales on-site visits, understanding customer requirements, proposing and delivering packaged offerings, and delivering custom solution engagements, specifically focused on call center organization, processes, tooling and integration. - Software development experience with building contact center integrations is a plus.- Delivery - Engagements include short on-site projects proving the use of AWS services to support new distributed computing solutions that often span private cloud and public cloud services. Engagements will include integration and adaption of existing enterprise call centers into Amazon Connect.- This is a customer facing role. You will be required to travel to client locations will be required to deliver professional services when needed.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s degree or equivalent experience- 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Avaya, Cisco, Genesys, Verint, NICE, Salesforce, etc.- Hands-on technical practitioner and individual contributor- Hands-on experience working on the design, development and deployment of contact center solutions at scale ...

Engineering Operations Technician, DCC Communities

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities - Tasked with driving innovation while reducing operational costs in the facilities. - Drive projects with moderate complexity. - Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA). - Perform rack installs, rack decommissioning, operational readings and facility management. - Provide key performance indicators to senior engineers. - Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation. - Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center. - Ensure all safety procedures are adhered to while performing work. - Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems. - Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations. - Maintain data center critical infrastructure equipment ensuring 99.999% up-time of the world's largest cloud computing portfolio. - Role may support more than one location/site. - Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder. - Regularly lift and/or move up to 39 pounds unassisted and participate in group lifts for 40+ pounds. - Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 1+ years of electrical or mechanical experience- 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience- High school or equivalent diploma ...

Construction Cost Engineer, North and South America Cost Control

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The AWS North and South America Cost Control team is seeking a passionate and motivated construction cost engineer to support a portfolio of Data Center Construction projects. The ideal candidate is innovative, analytical and knowledgeable of the global construction market, the core systems integral to the construction of data centers, and their associated costs. You should have a bias toward automation and a track record of creating benchmarks and metrics to support efficient and effective cost controls. You pay attention to detail and solve problems at their root. You have experience working with remote teams and ability to communicate effectively with both construction and non-construction professionals. At Amazon we leverage unique opportunities presented to us and are diverse, creative, team oriented professionals working on a daily basis to develop data centers that are changing the face of data facilities.Key job responsibilitiesSuccess as a Construction Cost Engineer is measured by: - Utilizing tools and templates for bid analysis and cost management - Engaging and managing third party Quantity Surveyor vendors Working seamlessly with multi-disciplinary teams, both internal and external on a global scale - Communicating cost control goals to all stakeholders effectively - Identify Value Engineering opportunities in the design and quantify the savings - Identify project risks and the financial cost impacts associated and communicate to the broader team - Updating repository for historical data - Defining and tracking cost performance metrics - Analyzing and providing timely feedback of Construction vendor proposals using AWS benchmark data - Creating accurate bid leveling documents - Providing cost analysis of schedule and design variations - Validating the final award amount and scope based on contract documents including schedule - Implementing, maintaining and executing all cost control, change management, progress and performance reporting- Validating change cost impacts - Ensuring vendor invoices are accurate and timely - Supporting the construction team with project close-out and final payments - Delivering results for multiple projects with competing priorities on a consistent basis Travel may be required up to 30%, including international travel. About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s degree in Construction Management, Quantity Surveying, Civil, Mechanical or Electrical Engineering or related field. - 5+ years of experience in construction cost control, with specific knowledge of electrical, mechanical or ASC cost elements. - 2+ years of experience with Data Center or other mission critical construction environments - 2+ years of experience as a program manager ...

Applied Scientist III, AWS Identity

Are you passionate about programming languages, applying formal verification, program analysis, constraint-solving, and/or theorem proving to real world problems? Do you want to create products that help customers? If so, then we have an exciting opportunity for you. In this role, you will interact with internal teams and external customers to understand their requirements. You will apply your knowledge to propose innovative solutions, create software prototypes, and productize prototypes into production systems using software development tools and methodologies. In addition, you will support and scale your solutions to meet the ever growing demand of customer use.Technical Responsibilities: - Interact with various teams to develop an understanding of their security and safety requirements. - Apply the acquired knowledge to build tools find problems, or show the absence of security/safety problems. - Implement these tools through the use of SAT, SMT, and various concepts from programming languages, theorem proving, formal verification and constraint solving. - Perform analysis of the customer systems using tools developed in-house or externally provided - Create software prototypes to verify and validate the devised solutions methodologies; integrate the prototypes into production systems using standard software development tools and methodologies.Leadership Responsibilities: - Can present and defend company-wide technical decisions to the internal technical community and represent the company effectively at technical conferences. - Functional thought leader, sought after for key tech decisions. Can successfully sell ideas to an executive level decision maker. - Mentors and trains the research scientist community on complex technical issues.AWS has the most services and more features within those services, than any other cloud provider–from infrastructure technologies like compute, storage, and databases–to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things. Whether its Identity features such as access management and sign on, cryptography, console, builder & developer tools, and even projects like automating all of our contractual billing systems, AWS Platform is always innovating with the customer in mind. The AWS Platform team sustains over 750 million transactions per second.We have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, job level etc. Your manager can also help you find a mentor or two, because two is better than one. In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.Key job responsibilitiesTechnical Responsibilities: - Interact with various teams to develop an understanding of their security and safety requirements. - Apply the acquired knowledge to build tools find problems, or show the absence of security/safety problems. - Implement these tools through the use of SAT, SMT, BDDs, and various concepts from programming languages, theorem proving, formal verification and constraint solving. - Perform analysis of the customer systems using tools developed in-house or externally provided - Create software prototypes to verify and validate the devised solutions methodologies; integrate the prototypes into production systems using standard software development tools and methodologies.Leadership Responsibilities: - Can present and defend company-wide technical decisions to the internal technical community and represent the company effectively at technical conferences. - Functional thought leader, sought after for key tech decisions. Can successfully sell ideas to an executive level decision maker. - Mentors and trains the research scientist community on complex technical issues.A day in the lifeYou will be working on cutting edge technology related to formal methods, automated reasoning, automated testing, and adjacent areas. You will work with fellow applied scientists to solve challenging problems that provide value to customers by improving the quality of software. You will have an opportunity to publish your work.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About the teamThe Automated Reasoning in Identity (ARI) team is growing fast. It works on applying automated reasoning techniques to services within AWS's Identity organization, building on initial successes of the Zelkova and Access Analyzer projects. The reach of AR within Identity is growing, with more scientists joining all the time.BASIC QUALIFICATIONS- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing- Experience in patents or publications at top-tier peer-reviewed conferences or journals ...

Accounting Manager, Amazon Accounting

Amazon Web Services (AWS) is a global leader in cloud computing, offering services from data centers globally. AWS is a high-growth, fast-moving group within Amazon with a start-up mentality where new and diverse challenges arise every day as it seeks to lower costs, become more agile, and innovate faster for our customers.When working at Amazon, your ability to make a difference and take ownership of your career begins on day one. You can expect a collaborative, team-driven environment that encourages employees to learn, be curious, and have a bias for action. Part of this propensity for continuous learning shows itself in Amazon’s strong encouragement of movement and growth within the Accounting department and within the company as a whole. We aim to hire and develop those who will raise the bar over the course of their career at Amazon (and not just in their first position). Amazon’s accounting group offers opportunities at the Accounting Manager level in Legal Entity & Intercompany, Accounting Policy & Reporting, Operations and Capital, Transportation, Payments & Merchant Services, Retail Operations, Digital, and AWS Accounting. We are searching for bar-raising professionals who consistently exceed expectations, thrive in a challenging workplace, and can actively contribute to our talented team. This position will have responsibility for:• Supporting various aspects of our accounting and reporting process.• End-to-end process ownership to support finance and business partners.• Understand internal control design concepts sufficient to assess the effectiveness of controls in their area and to design new processes and controls for emerging and growing business activities.• Execute judgments to keep projects moving and ensure the right decisions are reached to close the books each month.• Escalating risks and issues as necessary to leadership.• Strong sense of ownership.• Ability to identify process improvement and automation opportunities to drive positive change across the organization.• Lead delivery of accounting tasks and projects.• Enhance partnerships between Accounting and various business and IT groups.• Research, conclude and memorialize technical accounting position papers.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of finance or a related analytical field experience ...

Business Intelligence Engineer, DCC Communities

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As a Business Intelligence / Data Engineer you will enable data-driven decision making within the Amazon Web Services Data Center Infrastructure Operations organization.The Infrastructure Operations Team is responsible for planning, implementing, monitoring and continuously improving the global Amazon Data Center infrastructure. The team supports all aspects of the Data Center based organizations, including but not limited to : Safety, Security, maintenance, daily operations, logistics, engineering and equipment management. You will be developing, implementing and maintaining the information data warehouse, and utilizing insight platforms, to enable decision support systems for the overall organization. You should have excellent business and communication skills, and be able to work with business owners to understand their data and reporting requirements. Above all, you should be passionate about working with huge data sets and be someone who is able to bring data sets together to answer business questions and drive growth. You will build ETLs to ingest the data into the data warehouse and data lake, as well as end-user facing reporting applications. You will primarily support teams within the Infrastructure environment, but will also have opportunities to support teams in the overall Amazon Web Services community.You will work with business customers and development teams to define analytics requirements and then deliver flexible, scalable, end-to-end solutions. You will have an opportunity to work with big data and emerging technologies while driving business intelligence solutions end-to-end: business requirements, data modeling, ETL, metadata, reporting, and dashboarding. You should have expertise in the design, creation, management, and business use of large datasets.Key job responsibilities- Passion for storytelling through the visualization of data. We are looking for someone who obsesses about the user experience and who excels in driving business outcomes through the dashboards they develop. - Experience with Tableau or similar visualization/dashboarding platforms like PowerBI, QlikView, Google Charts, Amazon QuickSight, etc.- Moderate to Advanced SQL skills. Skill with aggregate functions, joins between three or more data sources, window functions, and query optimization.- Experience in building presentation layers for reporting dashboards in SQL. - Ability to design and build tables for staging and presentation, outside of the visualization software, in AWS Redshift or other similar Data Warehouse (DW) platform. - Knowledge and understanding of data modeling and data design, e.g. fact and dimension tables, snowflake and star schema, etc.- Experience in building automation to extract data from a Data Lake/Data Warehouse into visualizations. - Optimizing large volumes of data through organization of building views and tables with business metrics and KPIs, and creating scheduled, recurring jobs to load data into the visualization environment.- Excellent communication skills, verbal and written.- Experience leading projects, interacting with customers and stakeholders to deliver successful dashboard products.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 4+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Knowledge of SQL and data warehousing concepts- Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with Airflow DAGs for ETL ...

DC Divest Business Development Principal, Infrastructure Strategic Collaborations

Would you like to be part of a team that is redefining the Enterprise IT industry? Amazon Web Services is leading the next paradigm shift in computing and is looking for an accomplished Senior Business Development Manager in the AWS Infrastructure and Infrastructure Strategic Collaborations Divestiture (ISC Divest) team providing thought leadership to customers in their efforts to exit their data centers.In this role, you will work closely with the AWS Sales Organization, and directly with strategic System Integrators (SIs) and enterprise customers in evaluating and transforming their current data center infrastructure, enabling their cost-effective migration to AWS cloud.You will deliver results by identifying and closing large-scale cloud transformation deals. You will own qualification and development of data center exit opportunities, and working with various AWS sales and partner teams develop high-value solutions that enable or accelerate cloud transformation for key SI’s and enterprise customers. You will own infrastructure and financial analysis, colocation and investor partnerships, and finally delivery of the data center exit solution.You will possess a business background that enables them to earn trust at CXO/VP level to drive an engagement. They will have a technical background that enables them to establish credibility with customer and partner infrastructure teams when engaging with AWS’s data center facility expertise.You will have a demonstrated ability to think strategically and long-term about the needs of complex global businesses and communicate the benefits of their proposed transformation strategy. They should have a demonstrated ability to lead and participate in teams that develop complex customer solutions and to work with a high degree of autonomy.In this role you may required to travel from 25% to 40% of the time.Key job responsibilities• Serve as a key member of AWS customer-facing sales teams directly supporting top partners and customers to articulate the economic value of cloud and data center transformation to their organizations• Own and drive strategy for developing pipeline of customer engagements• Build a seamless end to end Customer journey through the various stages of data center transformation• Develop mechanisms for scaling the data center divest transformation model with key AWS partners• Serve as a key source of market insights into our customers data center and infrastructure transformation challenges• Prepare and present internal business reviews to senior management teams regarding progress and issues facing our customer• Own and drive strategy for developing pipeline of customer engagementsA day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.BASIC QUALIFICATIONS- BS degree in Finance, Economics, Engineering, Computer Science, or a similar field or 5+ years of experience in lieu of a degree.- 7+ years of experience in partner management or business development and/or infrastructure program/product management.- 5+ years of experience with data center infrastructure and operations, site selection and procurement or similar. ...

Accounting Manager, Accounting

Amazon has an immediate opening for an Accounting Manager to join our Lease Accounting Finance and Business Integration team. This position supports and can directly influence the launches of Amazon’s global business initiatives related to process automation and transformation in the Worldwide Leasing space. This leader will work closely with the global Accounting Operations, Finance, Tax, Lease Administration, Business and Financial Systems teams driving lease transactions and will represent Accounting to various stakeholders. In this role, the candidate will be part of a team that collaborates with business, finance and technical teams to deliver world class solutions that are highly scalable, secure, and flexible. This person will have operated successfully in a fast-paced, global, results-oriented environment. Strong oral and written communication skills are crucial, as well as ability to think clearly, analyze quantitatively, problem-solve, scope business requirements and prioritize.Successful candidates will have a thorough experience with ASC 842 Lease Accounting, financial processes, financial account reconciliations, project management, accounting requirements documentation, process design, and user acceptance testing responsibilities. Demonstrated experience in leading teams to accomplish unusually complex challenges is expected as this is an ongoing requirement for this position. Key job responsibilities- Owns and manages the lifecycle of a high impact, complex and cross-functional program where the business problem and program strategy may not be well defined. - Identify and drive implementation of process and technology improvements that can be leveraged globally within the lease accounting organization.- Serve as the subject matter expert (SME) for, and represent, lease accounting functions with teams across the organization.- Own delivery of accounting requirement documentation.- Execution of user acceptance testing.BASIC QUALIFICATIONS- 5+ years of finance or a related analytical field experience- Bachelor's degree in accounting or related field ...

Cluster Project Design Electrical Engineer, Fleet Remediation Engineering

As an Amazon Fleet Remediation Project Design Engineer, you will lead design projects in operational data centers, that remediate issues, upgrade our existing infrastructure or add new services. You will be the 'go to' engineering resource for these projects and will provide lifecycle support from design through implementation. You will use your electrical expertise to:• Own the design for existing data center upgrades and design-solutions which add data center infrastructure, capacity, improve availability, and/or increase sustainability.• Prepare/review short circuit coordination studies and maintain the software models to martch as-built site conditions. • Perform design and equipment submittal review for Data Centers in your region.• Interface with internal and external data center design engineering team, server hardware team, environmental health and safety team, field engineering, and controls engineering to promote standards that maintain consistency and reliability in services delivered.• Work on concurrent projects, sometimes in multiple geographical regions.• Act as a technical subject matter expert for your given discipline during new remediation projects.• Support construction, commissioning, operations, and turnover. We have an immediate opening for a Fleet Remediation Project Design Electrical Engineer in the IAD Cluster. If you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale, this job is for you! Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesAmazon's vision is to be the world's most customer-centric company, and this role is key to that vision. As a Fleet Remediation Project Design Electrical Engineer, you will be leading projects to fit out our data centers to meet ever-evolving customer needs as we continue expanding our fleet to hyper-scale. As an ideal candidate you:• Possess Strong Engineering Judgement and are able to provide design and recommendations despite uncertainty• Are detail and data oriented with familiarity with design/construction processes• Have experience managing engineering projects and engineering consultants.• Build trust and relationships with different stakeholders (e.g., Operations, Commissioning, Construction and Design)• Manage design and as built drawings and documents• Prepare and present progress reports to all relevant stakeholders• Be inclined to get into the field to see things up closeA day in the lifeEach day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center safety, remediation projects, capacity, and availability, focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• Bachelor’s Degree in Electrical Engineering or equivalent experience.• 3+ cumulative years of design experience with industrial or commercial engineering in Mission Critical facilities including but not limited to: data centers, power generation, oil / gas facilities. (Experienced Engineer)• Possess excellent communication and writing skills, attention to detail, maintain high quality standards ...

Associate Corporate Counsel, AWS Product Safety and Compliance

Amazon's Legal Department is looking for a junior attorney with a strong regulatory background to support Amazon Web Services (AWS), a dynamic and rapidly growing business within Amazon.com. AWS provides cutting edge cloud computing services and IT infrastructure to public and private clients around the globe, including on-demand compute capacity, data storage, machine learning, and more. This role will be primarily responsible for supporting AWS's product safety and compliance teams to support a diverse array of infrastructure hardware and AWS’s global data center footprint. You will provide legal ownership and advise AWS business teams on strategic projects and programs. You will work directly with various AWS business functions – including the AWS supply chain, procurement, engineering, product, and operation functions – to support the global procurement, manufacture, transportation, distribution, and use of AWS infrastructure hardware and the operation of AWS facilities. This role is part of a global team responsible for counseling AWS on a broad range of sustainability, health & safety, environmental, trade, and products regulatory and compliance matters.Key job responsibilitiesPrincipal duties include (i) providing advice on regulations concerning the design, development, manufacture, procurement, distribution, use and disposition of novel data center equipment and cutting-edge devices; (ii) providing compliance-related legal support for operation activities at AWS facilities globally; (iii) monitoring and advising the business of upcoming regulatory changes; and (iv) formulating, implementing, and maintaining applicable regulatory compliance policies and processes.Amazon offers its attorneys the opportunity to develop their experience and career with one of the world’s most recognized and dynamic brands. The successful candidate must be enthusiastic, and enjoy working hard, being challenged, and working in a fun, team-oriented environment. They must also demonstrate sound judgment even in ambiguous situations. This position will be located in Arlington, VA or Seattle, WA.BASIC QUALIFICATIONS- 2+ years of legal experience- Juris Doctor and membership in one state bar or equivalent ...

Global Sales Account Manager, US Global Selling

Amazon Global Selling is seeking a results-driven outbound Sales and Business Development Manager with a passion for problem solving and building from scratch to drive growth and maximize the presence of strategic NA merchants into Amazon’s EU Country. In this role, you'll work in a fast moving and ambiguous environment, use effective communication skills, manage relationships, and develop and execute win-win business plan to help NA merchants expand internationally. Additionally, you'll use analysis, reporting, modeling, and forecasting skills to gather data for making critical business decisions and influencing key internal and external stakeholders to make thing happen. You'll enlist program managers and leaders to ensure that strategies scale, and make smart trade-offs (e.g., short- vs. long-term account needs). You'll identify gaps between teams, processes and plans, and demonstrate good judgment in how and when to escalate. Primary Responsibilities: - Work with a sense of urgency to drive and deliver sales goals while maintaining a high quality of work - Work with Sellers to achieve data quality standards and become an expert in using internal tools to achieve results - Develop a thorough understanding of the specific market segments, seasonality and global business trends/events - Recruit complex accounts (Largest Selling Partners) and manage strategically, including owning initiatives where the strategy and goals may not be defined- Provide tailored recommendations that improve senior-level Accounts’ Decision Maker Experience (ADMX) and associated CX, and scale learnings to drive improvement in ADMX and CX beyond assigned accounts (e.g., influencing playbooks) - Identify accounts’ complex problems/frictions and working internally with Product, Program and Marketplace teams to drive scalable resolution - Define and scale new opportunities for accounts owned and not owned by representative - Set the standard for recruitment and account management best practices - Provide inputs into the creation of team goals, and influence multiple partner team goals and priorities - Understand and contribute to cadenced reporting and narratives (e.g., MBR, QBR, PR/FAQ etc.) and present them effectively to Directors - Streamline and/or eliminate excess processes, hold partner teams accountable for improvement, reduce dependencies and eliminate problems that stifle innovation or cause customer dissatisfaction - Use knowledge to assess long-term strategies, project plans, and other requirements - Recruit and develop others by mentoring in the organization - Provide constructive peer feedback and promotion assessments for lower-level rep - Drive impact at the organization level within Amazon.BASIC QUALIFICATIONS- Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience ...

Executive Assistant , US ADC Security

Amazon Web Services (AWS) customers demand the highest quality and reliability for their services. We continually look for ways to invent and simplify to scale AWS security as it expands, while driving complex issues to resolution. Come join us and help build and scale our AWS Security team.We are seeking a dedicated, multitasking, and customer obsessed individual to support Directors across the AWS Security team. As an Executive Assistant, you will work in a team environment, build effective working relationships inside and outside of the organization, while keeping abreast of general business objectives, policies, standards, services, facilities, procedures and related information in order to maintain a comprehensive awareness of the organization. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with leaders (at and outside Amazon) is important, as is the ability to be flexible and change direction seamlessly and handle multiple tasks at once. You will complete high volumes of tasks with minimal guidance or supervision while maintaining awareness of deadline sensitivity. As such, the candidate must be skilled at anticipating problems, creating contingency plans, managing multiple priorities, problem solving and organizing logistics. A successful candidate will want to take on varied and exciting new projects and also learn new skills. You will need to take effective action without having to know the total picture, and efficiently and proactively solve difficult or complex problems that affect people within the department or other related groups.Key job responsibilities- Effectively and proactively support Director, and other team members.- Complex calendar management- Expense reimbursement- Coordinate global schedules, travel arrangements, and seamless meeting logistics such as video conferencing and conference calls for internal and external meetings.- Organize, prioritize and appropriately handle time-sensitive, confidential information and ensure the action required is addressed in a timely manner.- Assist with event coordination (including team meetings and morale events)- Catering and supply ordersBASIC QUALIFICATIONS- Experience with Microsoft Office products and applications- High school or equivalent diploma- 5+ years of executive assistant experience- Must be a United States citizen. ...

Data Center Engineering Operations Technician , DCC Communities

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!Key job responsibilities- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)- Perform rack installs and rack decommissioning within internal SLA - Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment- Technical writing to support change management program - Monitor daily work requests and manage to resolution, and execute projects from conception to completion- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.- Role may support more than one location/site.Physical Requirements:Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:- Regularly lift and/or move up to 39 pounds independently - Participate in group lifts for 40+ pounds- Maintain balance and perform construction tasks while on a ladder- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position- Work in an environment requiring provided ear protectionA day in the lifeThis role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- Technical (Military/Trade School) training or 2+ years of electrical or mechanical, HVAC, fire system experience in a mission-critical infrastructure or equivalent experience in a relevant industry (for example: electrical or mechanical) 2+ years of electrical or mechanical experience - 2+ years’ experience with Microsoft Office products (including Excel, Word and PowerPoint)- High school or equivalent diploma ...

Data Center Project Manager, DCC Communities, Critical Projects Implementation

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction activity within the operational data center spaces. The CPI team is tasked with critical infrastructure improvement projects to optimize utilization of space, power, and cooling within operation data centers around the globe. These activities are outside of the scope of standard construction delivery and regular preventative maintenance tasks.We are currently seeking an energetic Data Center Project Manager to serve as a technical resource within Amazon data centers. You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other team and organizations. Ideal candidates will possess the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution,control and completion of specific projects ensuring consistency with company strategy, commitmentsand goals.If you are passionate about the Customer Experience; you think big; and you want to contribute to the operational excellence of Amazon data centers then this may be the challenge you’ve been looking for!About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• 3+ years experience managing projects in data centers or comparable critical infrastructure. • 3+ years experience in Construction or Project Management. • 3+ years experience in Vendor Management ...

GenAIIC Geo Leader, AWSI, Generative AI Innovation Center

Are you passionate about helping customers innovate and create transformative experiences? Do you want to be at the forefront of utilizing AI and ML services to drive innovation for thousands of AWS customers globally? And are you interested in building and leading high-performing teams in the fast paced area of generative AI? The AWS Generative AI Innovation Center (GenAIIC) is on a mission to accelerate production adoption of AWS generative AI services across global customers. This is an exciting opportunity to be part of a fast growing and entrepreneurial organization, bringing innovation to customers and growing the adoption of cloud services.The GenAIIC organization is staffed with specialized and experienced business strategists and ML scientists who solve complex problems for customers. We start with the customer and work backwards in everything we do. We believe that GenAI solutions, when founded in deep customer needs, can transform organizations, and produce groundbreaking experiences. We are a small, tight-knit team who value authentic, teammates that think creatively and will proactively seek out opportunities to advance the impact of the GenAIIC. As the GenAIIC Geo Leader, AWSI, you will be responsible for building and managing a team of generative AI strategists and ML scientists that are working with large multi-national customers to architect and implement innovative generative AI solutions. You will regularly engage with Director, VP, C-level customer executives. You will be responsible for building relationships, capturing opportunity, driving engagement, and delivering on business objectives. You must bring a strong blend of business and technical skills and lead all GenAIIC activities for AWS Industries. You are ready to roll-up your sleeves and work alongside the team in developing solutions when needed. You will lean on your experience working directly with customers, and are passionate in empowering these organizations to leverage generative AI and derive business outcomes. Key job responsibilities- Lead a high-performing team of business strategists, ML scientists, and generative AI domain experts- Guide the team in designing, developing, and evaluating innovative generative AI solutions to address customer issues - Advise and influence customers on technology decisions, including contrasting technology choices- Drive adoption of AWS generative AI services, delivering workload/solution specific domain expertise to the broader field organization, and developing repeatable, packaged solutions- Develop new strategies and mechanisms to address evolving customer needs, while driving higher business impact for AWS- Influence product roadmap with service teams to deliver value for customers and accelerate adoptionAbout the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS- Master’s degree in computer science, engineering, or related field- 10+ years of experience in a customer-facing leadership role in the technology industry- 5+ years of experience in people management, leading multi-disciplinary teams consisting of business and technical subject matter experts- Hands-on experience with generative models, computer vision, NLP, and other ML techniques- Experience solving diverse and complex technical challenges for large global organizations ...

Finance Manager, Grocery Stores Finance, Grocery Stores Capital Planning

Worldwide Grocery Stores’ mission is to build a best-in-class grocery shopping experience where Amazon is the first choice for selection, value, and convenience, whether customers are shopping instore or online. As we continue to grow, we are looking for individuals that enjoy a challenge and have a desire for professional growth opportunities and continuous learning. The RoleWe are seeking a Finance Manager to serve as a strategic finance partner to the Store Development & Capital Planning teams, overseeing capital planning and reporting processes across multiple grocery banners. This role will involve collaboration with a diverse range of business teams, including Store Development, Capital Planning, Design, Construction and Procurement, to influence strategic decision-making and empower the business to make informed capital investment decisions.Success in the RoleA successful candidate will exhibit strong ownership, effectively navigate ambiguity, and collaborate with business partners to influence outcomes. They will prioritize high-impact projects independently and quickly build trust within the organization, supporting informed decision-making in a fast-paced environment. Excellent verbal and written communication skills are essential. The ideal candidate will have a deep understanding of the P&L and be able to articulate the various movements between CapEx and Fixed Opex.Career OpportunitiesAs we continue to grow, we seek individuals who thrive on challenges and are eager for professional development and continuous learning. Experience on this team opens up several career opportunities across Amazon and within the broader WW Grocery Stores Finance organization. Individuals in this role have advancement opportunities to support different businesses, multi-functional teams and can lead new programs and initiatives.Key job responsibilities- Fully own the capital forecasting and reporting processes across multiple grocery banners- Analyze current Store Dev processes and influence key decisions across multiple investments projects- Contribute to highly visible planning documents (i.e.: OP1, Guidance, CAR reviews, etc.)- Drive accountability across business teams by building scalable mechanisms for budget management- Provide detailed capex and opex commentary and bridging analysis- Fully own key deliverables for month-end close and controllership functions.- Independently use financial systems (COGNOS, Coupa, OFA, Discovery, Lungo, etc.) and advanced excel functions to work with large data sets.- Provide support with quarterly GRC (Governance, Risk, and Compliance) framework requirements- Conduct ad-hoc analysis that will influence investment decisions, while driving long-term profitability across our growing portfolio.- Have a proven track record of high judgment, sound decision making, ownership of complex problems and an ability to deliver results in multiple areas concurrently.About the teamThe Grocery Finance organization is dedicated to shaping the long-term strategy and future of grocery, omni-channel and new physical store formats across Amazon.BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- Bachelor's degree ...

Events Program Manager, Undiscovered and Small Business Accelerator (USBA)

As part of the Undiscovered and Small Business Accelerator (USBA), Amazon has committed $150 million to empower Black entrepreneurs through the Black Business Accelerator (BBA), which provides access to educational, financial and advisory resources that support Black-owned business owners to succeed as sellers in Amazon’s store. We are seeking an experienced selling partner community events marketing program manager to support our efforts tied to creating authentic community event experiences for our selling partners. In this role you will support the operational strategy, development and delivery of our regional community event programming. The right candidate is a highly motivated and extremely organized individual with experience managing complex projects with multiple stakeholders across regions and cross-functional teams. You will utilize your attention to detail, your experience in program and project management tied to events and your excellent written communication skills to ensure high quality results. This person should be creative, results oriented, relentlessly focused on the customer, and push to uphold high standards for event marketing execution for our selling partner community. In this role, the candidate will work with the USBA Selling Partner Community Events Marketing Manager to define and roll out a revamped USBA Community Events Marketing Strategy, which includes the development of core KPIs. Success in this role requires having a passion for Small Businesses, as well as a strong backbone, great communication skills, both verbal and written, and the ability to deal with a significant amount of ambiguity.Key job responsibilities• Development of comprehensive community event roadmaps. These blueprints detail event requirements, serving as guiding beacons for teams• Milestone Setting and Continual Goal Management. You will measure project progress, establish measurable milestones for distinct project phases • Collaborative Project Oversight• Standardization and Compliance: Document and uphold project standards, ensuring unwavering compliance across all initiatives• Oversee programs and project completion of all event deliverables related to event development• Work directly with the cross functional team and external agency partners to identify deliverables and deadlines, communicate expectations and ensure results• Coordinate, manage, and run event related team meetings; documenting and distributing meeting notes and action items• Build and distribute regular reports on project deliverables and status updates• Flexible to changing priorities, open to new ideas and have the customer experience firmly as the focus• Contributing to broader USBA Event Marketing initiatives to develop and share best practices to help scale the organization• Identify, communicate and remove barriers as related to projects and processes• Maintain team internal wiki pages related to community regional eventsBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Experience in the event execution space ...

Finance Manager, Finance Operations Business Partnering

On the Business Partnership (BP) Team within Finance Operations (FinOps), you will find yourself working with multi talented and dedicated people committed to driving financial improvement, scalability, and process excellence. As Amazon continues to grow, we are recruiting a Finance Manager, Business Partnering in Non-Inventory Accounts Payable to drive expansion in complex and innovative situations. You will lead critical initiatives across businesses, tech teams, and other stakeholders to drive change and implement scalable solutions to increase Vendor Experience, Amazon productivity and Free Cash Flow (FCF).You will work with leaders across the world from a diverse range of organizations, including Transportation, Operations, Tax, Marketing and Legal, using your analytical and problem-solving skills to manage complex and high visibility priorities in a fast-paced, ambiguous environment. This role operates with a significant level of autonomy, owning multiple VP-level goals, and is an ideal opportunity for a driven finance professional looking to broaden Core Finance experience in a project driven, operational area of finance.This role provides the opportunity to really make a difference in a high growth environment where your ability to identify and drive change will be key. So if you thrive in ambiguity, love solving complex problems and want to do that in Earth’s most customer-centric company, come and join us!Key job responsibilities- Define key performance indicators – develop metrics and service level agreements for core programs and processes, tracking delivery against program objectives- Consolidate inputs, and challenge assumptions, on performance drivers and projections from stakeholders- Obtain and summarize critical data sets to trace defect areas to primary root cause drivers, scope future state solutions, influence road map decisions and measure the effectiveness of solutions that are implemented over time- Own relationships with upstream business and technology teams to develop and deliver continuous system and process change, ensuring process excellence and highest levels of controllership- Own mechanisms to seamlessly support new program and tool launches worldwide.- Communicate program and policy updates to senior leaders and employees across multiple business and finance teams- Negotiate efficient and reliable processes and policies across partner teams to systematically eliminate dependencies and defects.- Work cross-functionally to identify key opportunities in process, technical, and human interfaces and develop and implement plans to capitalize on those opportunities and measure and monitor success and impactsBASIC QUALIFICATIONS- 6+ years of tax, finance or a related analytical field experience- 6+ years of applying key financial performance indicators (KPIs) to analyses experience- 6+ years of multiple finance and accounting roles experience- 6+ years of creating process improvements with automation and analysis experience- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science), or Bachelor's degree and 6+ years of Accounts Receivable or Account Payable experience ...

Associate, Quality Services, DS2

An Associate, Quality Services owns manual execution of documented set of task instructions for a list of components or features of a product, as per the defined productivity and quality targets, agreed SLA and adhere to processesKey job responsibilities· Gain understanding of the application test procedures and how to use applicable software and tools.· Execute test instructions and report test results accurately and promptly.· Report any deviations observed· Understand any changes in test instructions related to their assigned work· Follow defined processes to perform assigned workA day in the lifeQuality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processesAbout the teamQuality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing supportBASIC QUALIFICATIONS- - Understanding Software testing- - Ability to complete assigned tasks accurately and promptly ...

Customer Practice Manager, AMER-US-CST

The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer programs during the solution and pursuit stages, develop a long-term Professional Services strategy and execute that strategy within our greenfield account vertical. The CPM is a trusted advisor for our customers who can drive strategic and financial value for customers through promoting and selling transformational professional services programs. The CPM manages all aspects of business development, deal structuring, deal support and ensures delivery excellence and project closure in their assigned accounts or territories.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. This is a customer facing - new customer acquisition role may require up to 50% travel to customer sites.Key job responsibilities- Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.- Lead business outcomes - ability to articulate accelerated customer outcomes through cloud technologies- Develop a unified account plan and pursuit plan that aligns with AWS account team (platform sales)- Establish Executive relationships across Technology & Business groups, executive sponsorship of programs- Establish an internal network at AWS, most notably with internal organizations critical to success: account team (#OneTeam), Partner team, Global Services organization, Finance, Legal.- Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the available cloud services- Deliver on annual bookings targets with deal structure aligned with key customer goals and AWS Professional Services business objectives- Support scale through shared learnings and mechanisms across the Professional Services sales team.About the teamAbout AWS:Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 8+ years of management consulting and IT experience with business, product, and digital transformation knowledge including overcoming challenges in customer-facing roles.- Experience with selling consulting/professional services with recurring revenue from accounts/territory, including greenfield.- Business development experience including multiyear, multiple service offerings with a total contract value of +10M agreements and familiarity with compliance & security standards across the enterprise IT landscape.- Experience with CRM systems with a view of pursuits, progress, and pipeline conversion.- Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive strategic transformation initiatives. ...