Enterprise Service Manager , Professional Services Healthcare & Life Science

Are you interested in working with the largest global organizations in the world as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history? Does the prospect of empowering these organizations cloud transformation success by aligning professional services to critical business and IT outcomes, overseeing and assessing engagement delivery, driving a holistic partner strategy and providing insight to accelerate rate of execution/adoption of cloud technology excite you?The Amazon Web Services Professional Services team is looking for Enterprise Service Managers (ESM) for its Healthcare and Life Science business that can manage the working relationship with global organizations, develop a long term Professional Services strategy and execute that strategy within those accounts. The ESM is a trusted advisor for our largest and most committed customers. The role includes all aspects of business development, relationship development, delivery oversight and program management in those accounts.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who is passionate about:* Long term development of Customer vision and strategy * Has led capture and proposal management for large, transformational programs* Has shaped, negotiated, and won statement of work (SOWs) for consulting/ professional services* Engage with customers to understand their business drivers and customer portfolio * Identify & develop specific opportunities and supporting business cases * Demand creation, deal shaping, including estimations and deal pricing * Identifying and positioning appropriate contracts for Opportunities * Contract negotiations & follow on for SOW signature * Identify potential opportunity & delivery risks, and define Mitigation plan for such risks & issues * Providing Executive Oversight for delivery of projects in account, ensuring high quality delivery * Leading innovation and scoping workshops with Customers * Act as single person of contact for Customer executives, developing deep, trustful relations * Educate customers on AWS services and translate those into a clear business value proposition * Envision and inspire customers * Coaching Customer and Partner teams to be self-sufficient.Amazon aims to be the most customer centric company on earth. Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers critical applications for hundreds of thousands of businesses in 190 countries around the world.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 10+ years of experience in the Pharmaceutical Industry with experience across the pharmaceutical value chain with emphasis on Clinical Trials, Research and Development, Manufacturing, and Commercial- Experience selling to executive stakeholders in lines of business (R&D, Clinical, Manufacturing, and Commercial and IT)- Selling large ($10M+) cloud transformational deals- Understanding of cloud platform services, cloud-native architectures, and cloud infrastructure- Relevant experience in technology/software sales, pre-sales, or consulting ...

ESG Program Manager, AWS Sustainability

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.In line with our Leadership Principle, Success and Scale Bring Broad Responsibility, our vision is for AWS to enable the world in solving environmental and social challenges through the power of digital technology. We strive to create more than we consume, to provide the cleanest cloud infrastructure and services, and become the cloud provider of choice for builders who share our commitment to a sustainable future for people and the planet. As part of this responsibility, we ensure AWS can meet current and emerging ESG reporting regulations such as CSRD, SEC, ISSB, TCFD, etc.The role of ESG program manager will be to support the AWS ESG team to ensure we can meet ESG reporting regulations.Key job responsibilities- Create operational metrics, track and manage delivery timelines, and communicate program status to internal stakeholders- Develop, build and maintain positive relationships with internal partner teams- Support supplier engagements to progress transparency and performance objective- Engage cross-functionally to support team goals in a scalable way- Work autonomously in an ambiguous environment, seeking to understand business problems, scaling opportunities and business partner decisionsAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience working cross functionally with tech and non-tech teams- Experience using data and metrics to determine and drive improvements- 3+ Experience in sustainability, ESG or supply chain procurement ...

Accounts Payable Analyst, NA AP Retail

We are Amazon’s Finance Operations organization and responsible for Amazon’s strategic customers Payables and Receivables. We are responsible for making on-time, accurate payments, billings and collections on behalf of North America Retail. We are seeking an Accounts Payable (AP) Analyst that will work directly with our vendors, offshore partners, sales and finance teams to coordinate “on time” payment of invoices. They will support the relationship with the vendors and provide day to day support to enable timely payments. This position will participate in dive deep investigations into vendor payment data, drive process improvements, standardize processes, and eliminate root-cause defects within existing systems. This role is based in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth including infrastructure updates, public transportation improvements, and new access to Reagan National Airport. By working together on behalf of our vendors, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us. Primary responsibilities: * BS/BA in Accounting, Business Management or Economics.• Understand the P2P process and the many AP functional areas. • Recognize escalation trends and identify underlying defects and root causes. • Partner with and influence upstream and downstream teams. • Leverage data from numerous databases and internal tools (using Excel, SQL, or other data management systems) to perform reporting and analysis. Work across all time zones as needed. Key job responsibilitiesCreate SOPs and Amazon specific operational documents • Report key metrics on daily, weekly and monthly basis • Create and share root cause analysis & write documents for dive deep sessions • Escalate to leadership key issues that require investigation• Deliver on multiple data requests and participate in process improvement workshops • Manage highly ambiguous situations and communicate effectively with multiple stake holders A day in the lifeThe Accounts Payable Analyst would perform tasks that would ensure on time payment for AP vendors. These tasks can range from resolving AP escalations to providing input for operational programs. Analysts are expected to make process improvement, write documents explaining health of operational programs and build SOPs and training plans. Analysts are responsible for reporting key metrics and track compliance and controls. This is a strategic team with highly skilled team members working with high volumes, high ambiguity and high-performance standards. The work location is in Arlington VA and team members are expected to work from office. BASIC QUALIFICATIONS- 3+ years of Accounts Payable (AP) experience- 3+ years of building financial and operational reports/data sets that inform business decision-making experience- 3+ years of applying key financial performance indicators (KPIs) to analyses experience- Experience using data to influence business decisions- Experience with customer service ...

Engagement Manager Intern, AWS Professional Services, National Security

Note: Amazon internships are full-time (40 hours/week) for 12 consecutive weeks, starting May/June 2025. Applicants should have at a minimum one quarter/semester remaining after their internship concludes. This internship role is required to be onsite 5 days a week in Arlington, VA.This position requires that the candidate selected be a U.S. citizen and be able to obtain/maintain an active TS/SCI security clearance with polygraph at the conclusion of the internship.Are you passionate about leading teams that deliver enterprise cloud computing solutions to a diverse and challenging set of customers? Do you want to experiment with innovative technologies, including Cloud Computing, Machine Learning, and Internet of Things?At Amazon Web Services (AWS), we’re seeking interns to join our AWS Engagement Management Internship program with Professional Services. This is a unique opportunity for driven individuals to learn a key role in a fast-growing business, delivering significant value to AWS customers of all sizes from nimble startups to global brands. As a Professional Services intern, you will gain hands-on experience in cloud computing, develop business acumen, and learn about Amazon’s peculiar culture. The skills and experiences provided in the program are highly sought after and have the potential to accelerate your career in tech.Engagement Managers lead the delivery of AWS cloud products and services that enable our customers to realize their business objectives. Professional services engagements focus on the full platform of AWS customer solutions to help our customers and partners remove constraints and accelerate their cloud computing journey on AWS. This role will focus on building your consulting capabilities by working alongside our Engagement Management Team on AWS development initiatives. Under the guidance and supervision of an Engagement Manager, you will learn about AWS products and services, and support in facilitating and monitoring cloud adoption engagement activities. You will learn AWS consulting skills to make appropriate data-driven decisions and drive business communication and decisions with internal and external stakeholders. You will track customer engagement, schedule, scope, financials, and outcomes based on customer contracts and AWS frameworks. Upon successful completion of the internship program, select interns may receive a full-time offer to join as a Professional Services Associate Engagement Manager in Arlington, VA, Herndon, VA, or Baltimore, MD, that has up to 75% travel associated. While many of our customers engage ProServe virtually, there is always the potential that a customer might choose to include travel in their contract. If this sounds exciting to you - come build the future with us!Key job responsibilitiesCollaboration: Interface with various customers and internal AWS stakeholders consisting of Engagement Managers, Practice Managers, and project teamsCommunication: Present to team members and audiences of all levels using effective verbal and written communication skillsSelf-Directed: Work effectively in a dynamic environment with changing priorities and able to take proactive steps to exceed customer expectationsBASIC QUALIFICATIONSEnrolled in a Bachelor's degree program or higher in Business, Project Management or STEM related field (Computer Science, Computer Engineering, Information Technology, etc.), with a conferral date between December 2025 and August 2026Experience assisting in project or program delivery. ...

Engineering Operations Technician, DCC Communities

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!Key job responsibilities- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)- Perform rack installs and rack decommissioning within internal SLA- Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment- Technical writing to support change management program- Monitor daily work requests and manage to resolution, and execute projects from conception to completion- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.- Role may support more than one location/site.Physical Requirements:- Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:- Regularly lift and/or move up to 39 pounds independently- Participate in group lifts for 40+ pounds- Maintain balance and perform construction tasks while on a ladder- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position- Work in an environment requiring provided ear protectionA day in the lifeThis role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Technical (Military/Trade School) training or 2+ years of electrical or mechanical, HVAC, fire system experience in a mission-critical infrastructure or equivalent experience in a relevant industry (for example: electrical or mechanical) 2+ years of electrical or mechanical experience- 2+ years’ experience with Microsoft Office products (including Excel, Word and PowerPoint)- High school or equivalent diploma ...

Finance Manager - Finance Operations Business Partnership, Kuiper

The Finance Operations Business Partnership (BP) team is seeking a Finance Manager who will be a key member of the Kuiper BP team. This individual will be responsible for supporting the Kuiper order-to-cash (O2C) process. In this role, you will responsible for developing and maintaining operational and business metrics and targets, driving global operational reviews, as well as owning improvements to achieve targets. As a business partner, you will work daily alongside Accounts Receivable, Service Centers, Kuiper Sales, Finance, Legal, Accounting, Tech, Customers, and other operational groups at all levels in a global environment. Complex problem solving and financial analysis skills are required to manage multiple high visibility priorities in a fast-paced environment with ambiguous situations. Responsibilities: - Define key performance indicators – develop operational and business metrics and service level agreements for programs and processes, and track delivery against global objectives. - Consolidate inputs, and challenge assumptions, on performance drivers and projections from stakeholders - Develop and maintain effective partnership between Finance Operations, Service Centers and Kuiper Business & Finance. - Obtain and summarize critical data sets to trace defect areas to primary root cause drivers, scope future state solutions, influence road map decisions and measure the effectiveness of solutions that are implemented over time - Solve critical customer, process, and system escalations effectively to ensure root cause analysis and effective problem resolution. - Identify and quantify financial and operational risks and opportunities- Support operational escalations effectively to ensure root cause analysis and effective problem resolution.BASIC QUALIFICATIONS- 6+ years of tax, finance or a related analytical field experience- 6+ years of applying key financial performance indicators (KPIs) to analyses experience- 6+ years of building financial and operational reports/data sets that inform business decision-making experience- 6+ years of creating process improvements with automation and analysis experience- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science), or Bachelor's degree and 6+ years of Accounts Receivable or Account Payable experience ...

ADC Technical Customer Service Specialist, Amazon Dedicated Cloud (ADC) Customer Service

Do you enjoy helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology platform?AWS Customer Service provides global support to a wide range of commercial and government customers as they build mission-critical applications on top of AWS services such as Amazon EC2 and Amazon S3. As an AWS Customer Success Representative, you'll engage with US Government (USG), and enterprise customers, providing training, support and analysis. You will work with the other members of the AWS Enterprise team including Technical Account managers (TAM’s), Sales and Solution Architects. You will be the Subject Matter Experts on Enterprise Account and Billing issues. You will proactively help customers avoid potential issues. Dive deep to understand the underlying issues to help a customer resolve problems.In addition, your responsibilities will include, but will not be limited to, the following: - Being the customer-facing voice for USG and Enterprise customers, addressing complex account and billing issues - Working with Enterprise customers to understand how they use AWS account and billing services, and providing valuable feedback - Performing deep dive analysis on USG / Enterprise customer accounts and billing statements - Educate customers on reporting options, alerts and budgets. - Providing prompt, efficient, detailed, customer-oriented service to Enterprise customers - Working with customer support peers around the globe to ensure a consistent and high-quality level of support - Driving projects that improve customer interactions with AWS account and billing information - Acting as the Voice of the Customer for our Enterprise customers, reporting and acting on observed areas for improvement - Actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience - Assisting with Enterprise customer communication during AWS critical launches and support events - Assuming responsibility for developing detailed knowledge about AWS specific product and features - Work with AWS teams to drive resolution of issues for customers - Making sure internal knowledge reference pages are updatedThis position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.A day in the lifeWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About the teamWork/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentor-ship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentor ship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded Evaluator and enable them to take on more complex tasks in the future.Inclusive Team Culture:Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- Associate Degree OR A+ or Network+ or Security+- 1+ year experience in Customer Service and/or Account Management working with high-profile customers- 1+ year of advanced Excel (pivot tables, vlookup and other formulas)- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Cloud Data Consultant, WWPS FedCiv

Do you like helping U.S. Federal Civilian agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- Experience in automation through devops scripting (e.g. shell, python, ruby, powershell)- 1+ years of software development tools and methodologies- Technical degree or equivalent experience- Current, active US Government Security Clearance of Top Secret or above ...

Data Center Portfolio Manager, Strategic Initiatives

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services has an immediate opening for a highly motivated Data Center Portfolio Manager for critical infrastructure projects in operational data centers. Candidates should have a proven track record of managing cross-functional projects, optimizing portfolio and programmatic planning, and delivering results to meet portfolio goals in a fast-paced environment.The successful candidate will have excellent analytical abilities and strong attention to details to identify risks and ask the right technical questions to ensure appropriate trade-offs are made when negotiating resources, determining priorities, and escalating successfully. They must possess solid business acumen to understand and support the strategic direction of organizational goals. Strong written and oral communication skills are required to lead effective meetings with key stakeholders to drive business and technical discussions toward results. They will be fully competent in a variety of project management tools, methodologies, and techniques for all phases of the project lifecycle and exhibit demonstrated proficiency in core project management disciplines including initiation, planning, budgeting, resourcing, risk management, reporting on key metrics, quality control, and closeout.As a Data Center Portfolio Manager, you must be able to develop and maintain deep global subject matter expertise in data center design approaches and an end-to-end understanding of critical infrastructure systems to facilitate technical trade-offs between short-term team needs and long-term business needs. You will be expected to take ownership and influence positive change, deploying and leveraging analytical data to drive quality, productivity, and cost improvements. Responsibilities include providing strategic insight across stakeholder teams during monthly business reviews and producing accurate and timely reporting on portfolio status to business and finance partners.If you are a self-starter comfortable with ambiguity, enjoy new challenges in an ever-changing environment, are vocally self-critical, and are naturally curious, this job is for you. The position is based in Northern Virginia, USA, and will require up to 25% travel to support regional teams across Americas, Asia, and Europe.Key job responsibilities- Create and manage goals in safety, quality, team productivity, vendor performance, and cost control.- Developing and leveraging analytical metrics to measure success of portfolio goals.- Producing accurate and timely reporting on portfolio status for business and finance partners.- Planning and hosting value stream mapping events with key stakeholders to measure work throughput, identify inefficiencies, determine root causes, and develop solutions to optimize processes to support program success.- Gathering feedback from internal customers and stakeholders to drive portfolio and program improvements.- Applying change, risk, and resource management to adapt as organizational demands change.- Developing new programs to support the strategic direction of the team with organizational goals.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s degree in engineering, construction, or related fields; or equivalent experience (in lieu of degree).- 5+ years of experience in technical project/program/portfolio management.- 5+ years of experience driving programs across cross-functional teams. ...

Decom Tech, ADC InfraOps Decom

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Decommissioning Technical team is responsible for processing and facilitating large scale legacy Data Center equipment through a liquidation process to ensure that targeted equipment is ready to be removed off premises. Team members will also process large volumes of customer media to ensure that all customer media is sanitized and properly managed. Proper accountability of equipment throughout the process is of extreme importance.Team Members will be working in a team environment not only with other members of the team, but also from other teams and must be able to communicate and promote cross-team functionality.Amazon Data Centers protect customer data with utmost vigilance, and selected candidates must be able to perform repetitive tasks without fault and adhere to strict Standard Operating Procedures (SOP) that ensures customer data is protected and properly handled.Our technicians have industry-leading technical abilities and demonstrate a breadth of knowledge while they:*Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution*Show a strong aptitude for troubleshooting and problem solving*Solve problems at their root and step back to understand the broader context*Demonstrate the ability to lift up to 40 lbs and work in cramped and/or elevated location*Maintain service level agreements through the implementation of proactive issue detection and reporting*Are biased to act in the absence of direction or support*Improve effectiveness through process innovationThis position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 1+ years of computer hardware troubleshooting and repair experience- High school or equivalent diploma- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Business Transformation (Six Sigma Black Belt), ACES

At Amazon, we are always looking for what we can do better. Our Amazon Customer Excellence Systems (ACES) teams help drive that change.Finance ACES Black Belts apply Lean Six Sigma problem-solving skills to continuously improve Amazon processes, align them with customer requirements, and deliver positive impacts in controllership and cost savings. Black Belts apply a mix of quantitative and leadership skills to identify areas of improvement and prioritize resources. Black Belts drive the culture of self-inspection and continuous improvement where acting on fact and eliminating defects and waste is the norm. Black Belts contribute to the Finance Operations Production System by leading and mentoring projects, conducting training events, developing materials, and providing metrics on improvements and performance of the program. Black Belts have a documented track record of leading, building rapport, and mentoring process improvement teams consisting of members of all levels and functions, without formal reporting relationships. Finance ACES Black Belts demonstrate Amazon Leadership Principles. Responsibilities: - Lead high impact Lean Six Sigma projects (DMAIC, DFSS, Kaizen, FMEA, etc.) - Mentor Green Belts, Yellow Belts, and Kaizen leaders through their projects. - Deliver Lean Six Sigma training (Green Belt, Kaizen, etc.) - Support Finance Operations Production System (FOPS) with continued development of materials, techniques, and metrics. - Manage a portfolio of improvement projects, including auditing of implemented projects to ensure that process improvements are sustained and benefits are realized. - Represent Finance ACES in local and global meetings/conference calls and with network-wide projects.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- LEAN Six Sigma Black Belt Certification ...

Cost Accounting Manager, Project Kuiper - Public Sector

Are you ready to get in on the ground floor of Amazon’s long-term initiative to design, launch and maintain a constellation of Low Earth Orbit satellites to provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world? It’s Day 1 for Amazon’s next billion-dollar business and the Kuiper Government Solutions (KGS) business is looking for an entrepreneurial minded Cost Accounting Manager to work in a start-up environment who is passionate about technology, who thinks/acts globally, and has the ability to create and implement solutions, processes and controls with a focus on the public sector. The KGS team is focused on Government customers around the world, including U.S. DoD and other national security customers.The successful candidate will be responsible for implementing cost accounting principles and ensuring KGS is compliant with the Federal Acquisition Regulation (FAR) cost accounting standards. This role will be responsible for establishing the processes and procedures within KGS for managing indirect rate pools, completing annual incurred cost reporting submissions, ensuring allowability of costs included in our rate structure, preparing forward pricing rates, and billing rates. The KGS cost accountant will be responsible for management of our disclosure statement, and ensuring compliance with how we operate. Key job responsibilities• Assist in month-end and year-end closing, prepare journal entries as necessary• Maintain restricted stock schedule by employee, ensuring accurate reporting of expenses within indirect rate pools• Payment reconciliation for contingent worker charging between hours billed and hours charged in KGS timekeeping system• Payroll reconciliation between ADP and actual labor costing rates being booked• Liaison between CAS (SAP) and GAAP (Oracle) book of records• Monitor employee timecard compliance• Support Overhead pool cost tracking and compliance on a monthly basis• Support KGS balance sheet reviews in collaboration with KGS finance and ensure proper financial statement reporting• Coordinate monthly financial results and analysis for Orders, Revenue, Profit, and Cash for monthly financial review and forecasts. Reconcile actual results and ensure proper reporting is consistent with CAS and GAAP• Support audits and internal control testing that supports compliance with Sarbanes Oxley (SOX)• Reviews and approves quarterly account reconciliation of a number of general ledger accounts that include under/over absorbed Overhead costs, inventory, deferred incomes & expenses, liabilities, warranty obligations and reserves.BASIC QUALIFICATIONS- 5+ years of multiple finance and accounting roles experience- 5+ years of Accounts Receivable or Account Payable experience- Bachelor's degree in finance, accounting or related field- Experience with senior leader level project briefings- Ability to build strong relationships and work cross functionally (Finance, Accounting, Tax)- Strong ability to deal with Ambiguity- Bachelor’s Degree or higher or equivalent experience- Must have supported or have experience with meeting US Government FAR & DFAR CAS requirements- Export Control Requirement: Ability to obtain and maintain a TS/SCI is a must as needed, so you must be a US citizen. ...

Cloud Systems Engineer, AWS ADC Security

Come join a security team who focuses on ease of use and delighting our customers to build and support security services, used across all of Amazon, that secure our internal systems and networks.AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.At Amazon Web Services (AWS), Security is our highest priority. Our team is responsible for inventing, scaling, and operating the foundational security services used across Amazon to secure our systems, processes, and data. We build authentication, authorization, and enforcement services that are used across our diverse internal teams as they build and deliver services for our customers. We support all of Amazon.com and AWS with our services, and need solution-oriented thinkers who are passionate about solving problems at scale, thinking through edge cases, and iterating quickly to delight our customers. You’ll love this team if you are passionate about security, and curious how we design security into the cloud and Amazon infrastructure from the minute a server hits our data center through how we securely administer and operate services. At Amazon, we are looking for engineers who know how to think through a problem, be creative, and who think outside the box in ways that benefit our customers. The intense focus we have on our customers is why we are one of the world’s most beloved brands – it is part of our company DNA. Our Engineers (you!) are obsessed with customer trust, building solutions that address real world risks, and thinking deeply about how humans use security systems to build elegant security that users love to use. We are looking for people who bring diverse perspectives, ask a lot of questions, and challenge the status quo. We are a team of out-of-the-box thinkers, who iterate quickly, and think deeply about how to build secure systems that are easy to use.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Have questions about this role? Start a chat with the recruiter today! Please reach out to Krystan Silva at skrystan@amazon.com for inquiries.10012Key job responsibilities- Build, deploy, and maintain security services that are used internally to support the US intelligence community. - Mentor other Systems and Systems Development Engineers in their career growth. - Work backwards from the customer to ensure our services are developed with features that meet the needs of our end users. A day in the lifeCloud Systems Engineers work on the latest technology that we deliver in support of our customers missions. We operate Linux based services through their full life-cycle, partnering with service teams to deploy, maintain, and sometimes, deprecate services. You will work as part a team ensuring no one is on an island and you will be empowered to learn new skills and build new products where you see a need for our customers.Team CultureWe work across the company on services that are always-on; the company depends on us. To perform our best, we value work/life harmony, flexible schedules, and unscheduled time to brain storm. We support established, and rapidly growing services, with a DevOps model, so you will be part of an oncall rotation every couple of months. Our challenges and goals are ambitious, often ambiguous, and we sometimes try things that don’t work. We embrace the learnings from failure and iterate quickly. We emphasize shipping rapidly, using automated releases and testing to deploy frequently, and deeply root causing issues to ensure that we stay fast. Almost all of our team works from home these days, but typically we are together in the office collaborating around a whiteboard, planning over coffee, or playing a video game during downtime.What you would doIn this role you will join an established and rapidly growing DevOps engineering team who is maintaining an existing security service while expanding the deployment, features, and capabilities to address significant new initiatives across the company. About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 1+ years of systems administration experience (Linux/Windows).- Networking and troubleshooting experience.- Excellent communication skills and the ability to work well in a team.- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

CSC Account Manager, Startups

Would you like to be part of a team focused on delighting customers of all sizes, across a number of industries? Do you have the sales acumen and technical aptitude to drive adoption of cloud services? Amazon Web Services provides companies of all sizes with an infrastructure platform in the cloud. We are growing our Sales team to help more companies make the move to AWS, and achieve their business outcomes. If you are passionate about the cloud and have the skills, the ISR role provides the opportunity to introduce the most relevant cloud solutions from the leading cloud company, to new and existing customers. A day in the life The ISR is responsible for growing consumption of current and new AWS services, within any number of company segments. The ideal candidate will apply their sales and technical experience to proactively engage with customers to harness the power of cloud technology to meet the customer's business objectives. A successful candidate will generate and maintain active engagements with customers and prospects, as well as consistently meet and exceed sales quotas. A single ISR might own one or more territories in conjunction with one or more account managers. By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.10019About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of technology related sales, business development or equivalent experience- Bachelor's degree or equivalent ...

Applied Scientist, AWS Generative AI Innovation Center

Machine learning (ML) has been strategic to Amazon from the early years. We are pioneers in areas such as recommendation engines, product search, eCommerce fraud detection, and large-scale optimization of fulfillment center operations.The Generative AI team helps AWS customers accelerate the use of Generative AI to solve business and operational problems and promote innovation in their organization. As an applied scientist, you are proficient in designing and developing advanced ML models to solve diverse problems and opportunities. You will be working with terabytes of text, images, and other types of data to solve real-world problems. You'll design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience.We’re looking for talented scientists capable of applying ML algorithms and cutting-edge deep learning (DL) and reinforcement learning approaches to areas such as drug discovery, customer segmentation, fraud prevention, capacity planning, predictive maintenance, pricing optimization, call center analytics, player pose estimation, event detection, and virtual assistant among others.Key job responsibilitiesThe primary responsibilities of this role are to:- Design, develop, and evaluate innovative ML models to solve diverse problems and opportunities across industries- Interact with customer directly to understand their business problems, and help them with defining and implementing scalable Generative AI solutions to solve them- Work closely with account teams, research scientist teams, and product engineering teams to drive model implementations and new solutionAbout the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing- Experience with neural deep learning methods and machine learning ...

Global Partner Certification Readiness Mgr, Scale Programs & Readiness, Global Partner Training

The AWS Partner Certification Readiness (APCR) team is looking for a self-driven individual with prior account management, strategy, or business development experience in the AWS enterprise space. A successful candidate will have prior experience working with cloud service providers and deep technical knowledge of the AWS platform. As a part of the AWS Global Partner Training team, our programs and products serve 180,000+ AWS Partner Organizations. These organizations drive more than $40B USD in annual revenue to the AWS business and represent a critical part of AWS’ ability to enable customers on our services. AWS Partners require certification and enablement services to ensure their professionals are well prepared to delight our mutual customers. Our mission is to build the best digital and live-digital hybrid exam readiness experience in the market. To do this, we will create learning programs and digital products that provide learners with the necessary theory and hands on experience to prepare for AWS Certification exams and excel in their professional careers. Our ideal candidate will have a technical background in building AWS strategies for organizations and in coaching others to understand those strategies. They are comfortable with executive presentations and public speaking in front of large audiences. They are self-driven, can employ mechanisms and put structure in place without slowing teams down. They think strategically about both the product & business goals, are capable of making tactical short-term decisions in line with long-term strategy. They evaluate risks to proactively recommend mitigation, and bring clarity in the face of ambiguous, dynamic requirements. They will continually broaden their technical understanding to stay informed as the AWS Certification landscape changes and act as a Subject Matter Expert (SME) throughout the larger Partner Training organization.Key job responsibilitiesAs a Partner Certification Readiness Manager, you will be responsible for driving and delivering multiple complex projects simultaneously. You will spend 80% of your time engaging with AWS Partners to identify opportunities to drive participation in public certification programs and develop a portfolio of private delivery opportunities with organizations as well. This includes the development and execution of certification strategy to scale and reach 180K+ Partner organizations with our available programs, identify partner training needs currently unmet by our offerings, drive certification adoption through partner engagements and training events, manage enablement programs, optimize certification process through improvement of certification journeys, build and maintain partner learner relationships through the certification distinction program, and constantly analyze market trends to enhance the APCR program. Help drive significant growth in the number of AWS certifications for our Partner organizations, constantly work towards driving revenue growth for the AWS economy. You will work to identify ways to encourage broad adoption of the AWS Skill Builder platform through net-new accounts, enterprise license activation, and growth through the services individual subscription offering. You will work closely with and Partners to identify and drive innovative solutions that achieve business goals and align with long-term product roadmaps. About the teamWe are a customer-obsessed, innovative organization looking to define and build the world’s best learning solution for AWS Partners to prepare for their AWS Certifications. We constantly challenge the status quo and are always on the lookout for our next big idea. Your contributions on our team will enable AWS's success as we work to deliver the next generation of digital and digital-hybrid programs to drive and improved Partner Certification Readiness experience. We are open to hiring candidates to work out of one of the following locations:Santa Clara, CA, Seattle, WA, Chicago, IL, Austin, TX, Washington DC, and New York, NY.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 3+ years of business development, partnership management, or sourcing new business experience- Experience using data and metrics to determine and drive improvements- Experience building processes, project management, and schedules- Experience in driving end to end delivery, and communicating results to senior leadership- Exceptional written and verbal communication. Comfortable presenting in large groups and communicating with senior management. ...

Compliance Specialist, RISC Legal

We are seeking a new team member to contribute to Amazon's product safety and compliance program, to maximize lawful selection and customer trust while minimizing unlawful selection, product risk and negative value actions on customer trust. We are looking for someone who can navigate complex product regulations and develop and implement related compliance actions. This position requires partnering with legal and business teams on proposed actions, and coordinating across multiple teams using technology, to implement processes and policies to effectuate those actions. There is also a significant project management component to this role. Key job responsibilitiesMonitoring product regulatory developments in the U.S.Developing and managing compliance controls Regulatory Engagement and Communications ManagementCoordinating efforts with business and operational teams Setting compliance strategies for long-term initiatives Engaging with selling partners and helping them improve their product compliance Reviewing selling partner appeals of product suppressions Driving process simplification projectsA day in the lifeAs a Compliance Specialist on the RISC Legal team, you will be responsible for monitoring, maintaining, and implementing product regulatory compliance controls that impact the products sold in Amazon's online store in the US.About the teamRISC Legal's mission is to maximize customer trust and lawful product selection while minimizing unlawful selection, product regulatory risk to Amazon, and negative value actions on customer trust.BASIC QUALIFICATIONS- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience handling confidential information ...

Event Manager, Kuiper Marketing

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Project Kuiper is seeking an experienced Event Manager to join our dynamic Kuiper Marketing Team. This role will support the Sr Global Events Marketing Manager in executing Project Kuiper's global event strategy and calendar. The Event Manager will be responsible for the tactical planning and implementation of various events, ranging from industry conferences to internal communication events and rocket launches.Key job responsibilities• Collaborate with the Sr Global Events Marketing Manager to implement the event strategy and execution plan, focusing on tactical elements and day-to-day management of event projects.• Manage the logistics and coordination of assigned events, including venue selection, vendor management, budget tracking, and on-site execution.• Develop and maintain project timelines, ensuring all deadlines are met and stakeholders are informed of progress.• Work closely with internal teams to gather requirements and ensure events meet the needs of various business units.• Coordinate with the Brand & Creative Team to develop and produce event assets, ensuring consistency with Project Kuiper's brand guidelines.• Manage vendor relationships for assigned events, including negotiating contracts and ensuring deliverables meet quality standards.• Contribute to the development of post-event reports, collecting metrics and feedback to inform future event improvements.• Travel 25% of time to event locations as needed to oversee site visits, on-site event execution, and troubleshoot any issues that arise.• Contribute to the continuous improvement of event processes and best practices within the team.Export Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- 3+ years of professional non-internship marketing experience- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Experience using data and metrics to drive improvements- Experience managing budgets ...

EHS Specialist

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking a full-time WHS Specialist (WHSS) to serve as a designated representative for their assigned building coordinating and implementing all areas of the Amazon Global Program as directed by the leadership. The WHSS promotes a positive culture while complying with Amazon standards and maintaining a safe work environment. This includes conducting trainings and coaching associates on observed work habits.The WHSS is required to maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems. The WHSS supports management’s efforts to ensure compliance with all corporate Program expectations and applicable federal & state laws. The WHSS also conducts risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions. In addition, the WHSS is responsible for recommending appropriate risk mitigation measures to management, including ergonomics. Candidate must be willing to work any shift, based on availability. Responsibilities include but are not limited to:- Maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems- Support management efforts to ensure compliance with all corporate program expectations and applicable federal and state laws- Conduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions- Responsible for recommending appropriate risk mitigation measures to management, including ergonomics- Available to work flexible shifts including days, nights and/or weekendFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent- A minimum of 1 year in an environmental Health & Safety (EHS) related field OR; A bachelors degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Knowledge of OSHA regulations specifically 29 CFR 1910- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personal issues in the workplace ...

ADC Engineer II, AWS Cryptography and Identity Management (Diplomat Team)

AWS Cryptography and Identity are building and delivering the next generation of cloud computing security. We are innovating new ways of building massively scalable distributed security systems involving identity management, federation, web services security, and much more. We enable our customers to control some of the most sensitive secrets on the Internet.In this role, you will join a team of highly talented engineers operating Cryptography and Identity systems. This is a great opportunity to have direct impact to some of the largest-scaled systems in the world and work with some of the smartest people in the industry, while having a huge impact. A successful systems engineer should be focused on troubleshooting complex system operations, not just on a server level but enterprise wide. You should also have a solid foundation in multiple operating systems, networking and general knowledge of cloud services. You will work with Amazon's largest and most demanding customers to address specific needs across a full suite of services. You will dive deep into technical issues and work diligently to improve the customer experience.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilitiesYou will work with systems and software engineers to create proactive engineering mechanisms that will enable your team to manage the health of a number of distributed specialized Linux server fleets and the software stacks that run on them.You will deploy and monitor the systems and automation to ensure that regional tooling is operating optimally. You will utilize trends and metrics to identify opportunities for improvements within existing frameworks, tools and processes to continuously improve systems.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 3+ years of systems administration experience Linux/Unix (Ubuntu, CentOS, RedHat, Solaris etc) in production environments.- 1+ years of experience working with scripting languages.- Experience with DNS, DHCP, SSH, HTTP, TCP/IP and other common network protocols- Current, active US Government Security Clearance of TS/SCI with Polygraph ...