Senior Business Analyst, RISC GDA

At Amazon, our goal is to be earth’s most customer-centric company and to create a safe environment for both our customers and our associates. To achieve that, we need exceptionally talented, bright, dynamic, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a talented business analyst to join the Regulatory Intelligence, Safety & Compliance (RISC) Global Data & Analytics (GDA) team. This role will be a key member of the Analytics team, responsible for driving proactive and reactive analysis and insights to help make meaningful business decisions. As a Senior Business Analyst, you will focus on improving the success within business functions by analyzing data, discovering and solving real world problems, building metrics and business cases to improve customer experience, and providing timely data support for escalations to mitigate risk. We are focused on your success and want to build future leaders within Amazon. A key component of the role is to identify process and system improvement opportunities by developing the right metrics, analyzing data, and partnering with internal teams. In addition, you will design and develop automated reporting solutions to enable stakeholders to manage the business and make effective decisions. Lastly, you will enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format. This role requires an individual with excellent statistical and analytical abilities, deep knowledge of business intelligence solutions and outstanding business acumen. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced and ever-changing environment, and driven by a desire to innovate in this space. Key job responsibilities- Creating automated reports and dashboards with a combination of BI tools such as Tableau, Quicksight etc. - Partnering with Program team, Legal, and Tech stakeholders to understand challenges and provide /analysis to help drive program success - Providing data support for business and cross-functional partners to address escalations and answer questions using PostgreSQL and AWS solutions - Uncovering trends and correlations through mining and analysis to develop insights that can help stakeholders to make effective decisions - Designing and executing analytical projects using statistical analysis- Build and grow adoption of self-service solutions that empower stakeholders to access and analyze data independently.- Forming a strong network of senior leaders across the business to understand the needs and vision to Think Big with wider solutions and goals.- Contribute to team planning and goals by setting out an inspiring vision for analytics and the solutions we produceAbout the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.- Bachelor's degree- 6+ years of business or financial analysis, product costing, procurement, or a quantitative role experience- 5+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience- Experience with Excel- Experience making business recommendations and influencing stakeholders- Outstanding analytical and problem-solving skills. Demonstrated ability to interpret large amounts of data and make sound business judgments and recommendations- MBA- Experience with QuickSight dashboard and visual creation- Experience using very large datasets- Ability to use scripting languages such as Python or R to evaluate data- Experience with AWS services including S3, Redshift, EMR and Apache SparkAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Software Development Engineer, AWS Global Services Security

Are you interested in shaping the future of AWS? Do you want to be part of building something with massive impact? AWS Global Services Security (GSS) Engineering is looking for strong software engineers to join us as we make security smarter and simpler for all AWS customers. Today is just the beginning, and we want you to be part of our journey to innovate the way in which our users experience security. If you want to be part of the development and launch of a new AWS service, we want to meet you!As a member of this team, you will have the opportunity to grow and make impact by defining the system architecture, owning and implementing specific components, and shaping the overall experience. Together we build highly available, secure, scalable, distributed and event-driven systems. As an SDE, you will contribute to planning, architecture design, implementation, testing, and process improvement.Key job responsibilitiesThis role offers a fantastic opportunity to develop new services that enhance security for AWS's global customer base. As a software engineer, you'll join a growing team of engineers focused on building transformative security services, working to reinvent how Amazon and our customers perceive and experience security. You will help set technical standards and shape Global Services Security's overall technical architecture and engineering practices.A day in the lifeYou will collaborate with engineering teams across AWS to design, deliver, and refine solutions that make it easier for our global customers to operate secure and compliant workloads within AWS. You'll work closely with our business team to ensure a clear understanding of the core problem we aim to solve. You'll partner with Product Management, UX Designer, and developers to create appropriate user stories and a roadmap.Since the development and career progression of our team members is a priority, you will also coach and mentor others on the team to support their growth and achievement of career goals.About the teamGSS Engineering has several teams distributed among several key development centers primarily within the US, but also globally. The team is driving AWS's new security growth initiatives. Our vision is to secure the world's workloads and create a brighter future for humanity. We work with customers and partners to develop security solutions that enable our service teams to deliver the right products and features. By harnessing security-relevant data, we gain insights and automate actions to mitigate customer security concerns proactively, ideally without requiring any action on their part.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Senior Software Development Engineer, AWS EC2

Amazon Web Services (AWS) EC2 Networking is looking for experienced engineers to join our development team in Herndon, VA.Come join a team engineering core software supporting the massive AWS cloud. We are software engineers and systems development engineers that deliver some of the core EC2 network virtualization systems. The domain is networking, but it’s all about software. Our engineers work in everything from low-level kernel code in C, to userspace in C++, applications in Java and Scala, and automation in Ruby/Python/etc. Our services range from ones responsible for metering all network usage across AWS (billions of records per hour), to low level code delivering encrypted VPN connections, to large-scale web services allowing customers to reconfigure networks at their whim. We’re delivering “API defined networks” at scale. To learn more, check us out here: We are engaged in all parts of the software development lifecycle from defining to testing new features. We care about both delighting customers and building high quality software. We don't sacrifice one for the other.This position involves on-call responsibilities typically for two weeks every 2-3 months. The first week is primary and the second week is secondary on-call. We don't like to get paged in the middle of the night or on the weekend, so we work to ensure our systems are fault tolerant. When we do get paged, we work together to resolve the root cause to prevent pages for the same issues twice.We believe good code reviews raise our code quality, grow our technical acumen and provide opportunities to support and share knowledge within the team. We are responsible for supporting our own code in production and we take our code reviews seriously and ship code every day.A majority of our team has been together for more than two years, and we have developed a strong sense of team trust during that time. We value work life harmony, and support core working hours from 10am to 4pm Eastern. Some of the team starts early and the rest stay later. Our team is dedicated to supporting new team members and encourage curiosity. We are a team of mostly mid-level engineers who enjoy helping junior engineers grow through one-on-one mentoring and thorough, but kind, code reviews. We are looking for a new teammate who is enthusiastic, empathetic, curious, motivated and reliable; someone who will help us build on the team culture we have been cultivating.We offer comprehensive relocation and benefit packages!About UsInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Senior Financial Analyst, Data Center Planning and Delivery (DCPD) FInance

As a Senior Financial Analyst in the DCPD Finance team, you will be a key partner to Global FP&A, DCPD leadership, and the AMER DCPD Finance team on critical financial activities (Month End Close, Forecast and Budget cycles).Key job responsibilities1. Lead the AMER DCPD Month-End Close (MEC) consolidation process, ensuring insightful variance analysis and explanations are provided to executive management (finance and business) for Monthly Financial Reviews (MFR). Act as the FP&A point of contact for AMER DCPD MFR.2. Establish and manage DCPD Finance benchmarking and dashboard activities, providing accurate and timely reporting to key stakeholders, highlighting key insights and recommendations.3. Drive the development and implementation of Standard Operating Procedures (SOPs) for DCPD, ensuring consistent financial policies, procedures, and internal controls.4. Leverage financial systems such as Cognos/TM1, Alteryx, Blueprint, and others to conduct deep-dive analysis and summarize results in response to leadership needs.5. Help driving the financial planning/budgeting activities for AMER DCPD teamThe Ideal Candidate:- Demonstrated ability to influence business partners, support thoughtful decision-making, and adapt to a rapidly evolving environment.- Excellent verbal and written communication skills, with the ability to effectively collaborate with various business units across Amazon.- Strong financial modeling and analytical skills, with proficiency in using data systems and tools to conduct efficient analyses.- Self-starter with a keen attention to detail, problem-solving skills, and the ability to work in a fast-paced environment with ambiguous situations.- Strong project management and organizational skills, with the ability to manage multiple priorities and meet deadlines.About the teamAmazon Web Services (AWS) is seeking a talented Senior Financial Analyst to join our AMER Data Center Planning and Delivery (DCPD) Finance team. This high-visibility role offers the opportunity to directly influence the financial strategy for AWS's global data center expansion.At AWS, you'll have the opportunity to work alongside exceptionally talented, bright, and driven individuals who believe that world-class financial partnership is critical to customer success. We thrive on diverse experiences and perspectives, and we're committed to inclusion as a business advantage and the right thing to do.- 3+ years of tax, finance or a related analytical field experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science), or Bachelor's degree and 3+ years of quantitative role (engineering, process re-engineering, quality assurance) experience- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- 3+ years of applying key financial performance indicators (KPIs) to analyses experience- MBA, or CPA- Knowledge of Tableau- Experience with cube engine tools (e.g. TM1, Cognos or Essbase), SQL and Data warehouse- Experience working with stakeholders- Demonstrated ability to work independently, prioritizing workloads and partnering cross-functionally, while delivering against tight deadlines.- 3+ years of creating process improvements with automation and analysis experience- 3+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience- Six Sigma Black Belt- Experience with advanced use of SQL for data mining and business intelligence- Experience as a lean sensei, or experience working as a Quality Assurance EngineerAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Program Manager, Commute , GREF Workplace Design & Construction (WD&C)

Amazon’s Global Real Estate and Facilities (GREF) team is looking for a creative, innovative, results-orientated Program Manager based in Seattle, WA or Arlington, VA. The role will envision, build and deliver a Global Commute program that offers a daily, flexible and dynamic suite of options that provide frictionless, convenient and reliable access to the workplace for Amazonians, whilst aligning to The Climate Pledge, Amazon’s commitment to reach net-zero carbon by 2040. GREF’s Commute program sets a vision where Amazon commute journeys are made by active, sustainable and shared transport, when possible. Reaching this goal will require policy change, frictionless alternatives, investment and wide-scale change management to shift behaviors to more sustainable commute methods. The global program establishes decision frameworks, playbooks, measurement pathways and tools to deliver a globally consistent customer experience. The optimal candidate is an experienced, vibrant, and engaging professional who will excel within an entrepreneurial culture – providing vision, leadership, and communication – not afraid to dive deep into details. They should also understand the nuance of being approachable, while at the same time consultative – providing direction/recommendations to our regional teams and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause.This role requires global travel approximately 5-10% of the time. A Day in the LifeYou collaborate with internal and external stakeholders including Regional Commute Program Leads, Commuter Benefits, Sustainability teams, Portfolio Strategy, Public Policy and Global Design to guide Regional Portfolio Management (RPM) teams through city-specific strategy and service development process. You use operational and customer insights plus industry benchmarks to develop future Commute program strategy. You operate as a true partner fostering highly integrated relationships. You operate at both a strategic and tactical level, simultaneously delivering multiple projects or initiatives and managing through ambiguity. You have a proven track-record, expertise, and passion for sustainable transportation.Key job responsibilities•Lead strategic development of the Global Commute program including but not limited to: (1) identify and oversee program deliverables; (2) align program to GREF’s 3YR plan; (3) deliver an annual roadmap and set strategic SMART goals; and (4) conceive and implement a technology roadmap. •Work cross functionally with global and regional peers to develop innovative program strategy which supports GREF’s targeted decarbonization glidepath to 2040. •Ensure a consistent experience for our employees, whilst respecting local and cultural nuance. Ensure organizational alignment in the design and execution of initiatives.•Identify, implement and report on continuous improvement program initiatives, leveraging customer insights to drive change. Prioritize deliverables that impact customers, identifying what requires creation, re-engineering or amendment. •Develop and build globally applicable program performance metrics, Key Performance Indicators (KPI) and SLAs that are constantly evolving in line with expected measures of success. •Partner with stakeholders to deploy future program pilots that allow for swift and frugal program changes in response to customer needs.•Drive consistency and quality through scalable and detailed guidelines and playbooks. •Routinely connect to external industry, professional bodies and communities, assessing new industry standards, best practices, current/future technology and innovations are adopted into the program. - 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's Degree in a field related to transportation, strategic commute planning or equivalent work experience- Proven decision making and problem-solving capabilities with strong follow up skills and attention to detail- Excellent oral and written communication skills with exceptional ability to translate ideas and thoughts into written documents- Demonstrated exceptional project management, organization and planning skills applied in a fast paced, multi-tasking environment- Ability to influence without authority and collaborate across all levels in the company- Ability to deal with issues and subject matter in ways that require considerable sensitivity, discretion, and high judgment- Team player, comfortable working with ambiguity and willing to take on incremental responsibilities- Able to build constructive and effective relationships and use them to maneuver through complex situations•Can present ideas and directions that lead others to action, demonstrates strong listening, written and oral communication skillsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Product Manager-Technical , Kuiper Government Solutions

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. The mission of Project Kuiper’s Government Solutions (KGS) is to leverage Kuiper and provide high speed, low latency, and secure satellite broadband services to United States and allied government customers. This position will be working within the Product Management Team within Kuiper Government Solutions.Key job responsibilitiesWe have an immediate opening for a Sr Product Manager Technical to support the Kuiper Government Solutions team focusing on DoD and National Security customers. This position will be part of the KGS team defining and managing a family of products for optical communications within Project Kuiper’s broadband wireless network. This is a unique opportunity to innovate and define groundbreaking communications technology with few legacy constraints. • Write product roadmaps, product description documents, and engineering requirements for a product family• Create detailed product requirements documents based on an intimate knowledge of the specific customer verticals including use case prioritization, feature definition and product roadmap• Work with leadership team to set the customer strategy and make appropriate high-judgment trade-offs between features and speed-to-launch• Manage entire product life cycle from strategic planning to tactical execution and work with key internal and external stakeholders to deliver on that vision, e.g., business development, engineering, sales, finance, operations, international• Establish goals and reviewing metrics to identify opportunities and deliver success• Research and identify new opportunities to innovate on behalf of our customers• Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraintsSecurity Clearance: Candidates must be able to obtain and maintain a TS/SCI security clearance, so you must be a U.S. citizen for consideration.About the teamThe team develops and designs the Kuiper Government products and analyzes performance such as for overall throughput, latency, and system availability. This team also works closely with the engineering team to ensure that the product will meet customer requirements.- Bachelor's degree- 5+ years of experience with feature delivery and tradeoffs of a product.- 5+ years of experience contributing to engineering discussions around technology decisions and strategy related to a product.- 5+ years of experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning.- 5+ years of experience owning/driving roadmap strategy and definition.- Master’s or PhD in Aerospace Engineering, Electrical Engineering, Mechanical Engineering, Communications Systems, related discipline, or equivalent experience- Familiarity with satellite systems and operations- Optical Communications System design, architecture, and system integration background or solid understanding- Excellent critical thinking, problem solving and communication skills- Meets/exceeds Amazon’s leadership principles requirements for this role- Meets/exceeds Amazon’s functional/technical depth and complexityAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Risk Manager, Compliance Fast Track, Selling Partner Compliance Enablement

The Selling Partner Compliance Enablement (SCE) team seeks an experienced Risk Manager to lead the expansion of our Compliance Fast Track (CFT) program. In this strategic role, you'll collaborate with world-class certification bodies to streamline compliance processes for our Selling Partners globally.As Senior Account Risk Manager, you'll manage relationships with third-party compliance organizations to drive program implementation, facilitate expansion into new categories and regions, and support appeal resolution processes. Working closely with legal, public policy, and technical teams, you'll ensure successful integration of new certification bodies into the program.The ideal candidate has a strong ability to manage ambiguity, influence stakeholders, manage relationships, and execute effectively. Your success will directly contribute to simplifying compliance processes while maintaining high safety and regulatory standards.Key job responsibilities• Leading strategic onboarding of certification bodies into the CFT program • Managing key relationships with Certification Bodies and Industry Associations • Driving negotiations for successful program implementation • Expanding the program's reach across diverse regions• Facilitating resolution of third party appeals• Coordinating with internal teams for seamless integrationAbout the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.- Bachelor's degree or equivalent- 6+ years of compliance, audit or risk management experience- Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship- Knowledge of Microsoft Office products and applications at an advanced level- Experience handling confidential information- Excellent oral and written communication skills including the ability to clearly communicate complex and technical subject matter to a diverse group of stakeholders- Experience in operations, investigations, risk management, incident or crisis management, or handling escalations- Project Management Professional (PMP) or equivalent certification- Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent- Master's degree or equivalent- Experience in Business Development, or experience knowing the Certification Body industry.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $109,000/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Team Captain

DESCRIPTION: Do you find that you’re always helping others? Does decision making come naturally to you? Do you strive to do the right thing, even when no one is looking? Are you smiling? ...

Cloud Technical Account Manager , ES - WWPS - US FED

Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.Key job responsibilitiesThe TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.A day in the lifeYou will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!About the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - Must be eligible to access and support AWS GovCloud.- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience- Understanding of the AWS Well-Architected Framework pillars and ability to properly apply them to existing or new customer architecture, implementations, and/or solutions- Internal enterprise or external customer-facing experience as a technical lead- Experience applying technical or operational expertise to identify, balance trade-offs, and solve difficult challenges- Professional oral and written communication skills, presenting to an audience containing one or more executive team member(s)- Development in a distributed systems environment- Experience in a 24x7 operational services or support environment- Experience with AWS services and/or other cloud offeringsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

AWS Global Cash App Lead, Global Accounts Receivable - Cash Application

Are you passionate around developing new and innovative processes that combine finance, operations excellence and technology to drive improvement? Have you led large cross-functional projects to increase efficiency and accuracy and reduce waste? If so, the Finance Operations team is the place for you. Our priority is to identify, scope, and deliver upstream systems and process improvements which reduce operating expense, increase free cash flow, improve customer experience and establish first pass yield process efficiencies.The Global Accounts Receivable (GAR) team is seeking a passionate and energetic Cash Application expert to help achieve our vision to provide world-class Order-to-Cash (O2C) experience to our internal and external customers in support of Amazon’s journey to become earth’s most customer-centric company. The AWS Global Cash App Lead must be strategic and detail oriented, have strong accounting and finance skills, robust interpersonal and influencing skills, strong organizational and project management skills, and the ability to gather business and technical requirements across global teams to drive systems and change management processes. This person will need to roll up his/her sleeves, work independently, and have an extremely high level of ownership and ability to dive deep.This role will sit in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth including infrastructure updates, public transportation improvements, and new access to Reagan National Airport.By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.Responsibilities include:* Standardize and improve processes across all sites to align teams to a Global Standard Operating Procedure (SOP).*Resolve cash app escalations promptly to maintain customer satisfaction and maintain AWS financial integrity. Identify prevention measures to eliminate gaps within cash processes.* Conduct deep dives and audits of cash app processes to identify improvement areas, and provide feedback for goal achievement.* Collaborate with training team to build and maintain training infrastructure, facilitating efficient onboarding for new hires and consistent skill development for current cash analysts across all sites.* Collaborate with Launch and Tech teams for new product or SOR launches impacting cash application systems.* Collaborate with tech teams to review, prioritize, and develop system enhancement requests for cash application systems to resolve critical cash application pain points. - 5+ years of tax, finance or a related analytical field experience- 5+ years of Accounts Receivable or Account Payable experience- 5+ years of applying key financial performance indicators (KPIs) to analyses experience- 5+ years of building financial and operational reports/data sets that inform business decision-making experience- 5+ years of creating process improvements with automation and analysis experience- Bachelor's degree- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPAAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Corporate Counsel, Transportation , WW Ops Legal

Here is your opportunity to manage cutting edge legal work and make history with Amazon’s legal team! We are looking for a talented litigator with an eye for expanding their skillset by supporting our innovative and evolving transportation and logistics businesses. This attorney will:• Be an integral part of the business and technology teams they support, and will drive strategy for risk mitigation for our Amazon Relay and other middle mile transportation businesses.• Architect and implement Amazon’s litigation strategy with respect to certain portions of our commercial litigation portfolio.• Dive deep into the most challenging cases in the middle mile litigation portfolio, and support driving the right outcome • Think Big and look around corners to spot issues and identify developments of relevance for the Amazon business. • Build processes that address risk and provide us with the flexibility and freedom to move quickly. • Partner with business leaders on strategy and long-term success, earning trust and building relationships.We are looking for candidates who are innovative, progressive, extremely hands-on, and highly customer-obsessed professionals. Developing innovative solutions to novel legal questions is part of our daily business.Some travel, domestic and international, will be required.- 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent- Experience of a mix of corporate law firm and in-house work- Experience litigating, managing, and coordinating auto or personal injury liability cases- Experience working cross functionally with Risk Management personnel, third party administrators, and insurance companies- Ability to lead teams, including cross-functional teams, while being a strong partner to other lawyers, business clients, paralegals, and assistants- Curiosity and creativity- Highest standards of ethics and professional integrityAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,500/year in our lowest geographic market up to $229,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Cloud Infrastructure Architect, Healthcare, Global Health and Non Profit

Are you interested in helping the Healthcare organizations in the United States implement innovative AWS cloud computing solutions and solve technical problems?At Amazon Web Services (AWS), we’re hiring highly technical cloud computing architects to help our partners develop technical expertise and capacity, while also collaborating with our customers and partners on key engagements. Our consultants will deliver proof-of-concept projects, topical workshops, and lead implementation projects. These professional services engagements will focus on key customer solutions such as web applications, enterprise applications, HPC, batch processing and big data, archiving and disaster recovery. Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs. This is a customer facing role. You will be required to travel to client locations and deliver professional services as needed.Key job responsibilitiesMust have experience working with EpicAbout the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. - Knowledge of the primary aws services (ec2, elb, rds, route53 & s3)- Experience implementing AWS services in a variety of distributed computing environments- 5+ years of IT implementation experience- Experience and technical expertise (design and implementation) in cloud computing technologies- Experience leading the design, development and deployment of business software at scale or recent hands-on technology infrastructure, network, compute, storage, and virtualization experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,200/year in our lowest geographic market up to $204,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Infrastructure Technical Program Manager, GCNA-Deployment

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services is looking for a Sr. Technical Infrastructure Program Manager to expand our Edge Infrastructure.In this position you will be responsible for prioritization, scheduling and execution of network changes and upgrades across Amazon Data Centers. You will manage our cross-functional projects, which require working with multiple AWS internal departments and groups including network operations, network engineering staff and internal project management teams, as well as external vendors. You will develop and manage project schedules, identify risks and clearly communicate them to project stakeholders, define problem solving and risk mitigation strategies, and facilitate conflict resolution through the full project cycle. A background in IT infrastructure, technology deployment or computer science is essential for your success in this position. A successful candidate will have a proven track record of project completions that are on time and within budget. A candidate with demonstrated ability to lead others in a technical environment through facilitation of technical whiteboard sessions, deep diving project risks and issues and coordinating implementations to remove barriers to project success will thrive in this environment.Key job responsibilities• Monitor the network infrastructure health, customer demand, anticipate risks, resolve issues and initiate corrective action as appropriate.• Work with stakeholders (networking engineers/tech program managers/senior management) to define requirements and processes.• Manage the dependencies and the interfaces between projects and negotiate the trade-offs as needed.• You actively participate in the hiring process as well as mentor others - improving their skills and ability to get things done.Manage multiple competing cross-organizational projects/programs simultaneously• Interact with engineers, technicians, project managers and senior management on a daily basis• Analyze, interprete and visualize data, with Redshift, Oracle, Tableau, QuickSight, Redshift, and other BI management and visualization tools.• Drive automation initiatives, and drive simplification efforts in engineering and project/program management and architectures to unblock innovation• Create predictable process paths for large and/or A day in the lifeMeeting with project teams to ensure progress and delivery timelines meet or exceed the need-by-date. Planning future projects, coordinating design and requirements discussions and driving commitment from stakeholder teams to ensure project are started and finish on time. Reviewing processes and mechanisms for improvement opportunities and driving improvement initiatives at the team and org level. About the teamGCNA Deployment team responsible for the timely delivery of Border Networking deployments for AWS. Team members own their deliverables end-to-end within a defined geographic scope of ownership.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- Bachelor’s Degree in a relevant IT Discipline- 10+ years of project management experience- 10+ years of Data Center and/or Network Deployment experience- 7+ years experience in deploying/operation in Layer 2/Layer 3 networks including DWDM, load balancers, and content delivery networks.- Project Management Professional (PMP) certification- Experience in the management of complex technology infrastructure projects- Experience with and deep understanding of multiple project management methodologies.- Familiarity with the AWS network architecture.- 7+ years experience in Physical fiber plant OSP/ISP- Excellent multi-tasking and prioritizing skillsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,800/year in our lowest geographic market up to $231,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Account Rep II, New Seller Success

Amazon Selling Partner Recruitment and Success is seeking a dynamic and motivated Account Representative for our Direct Sales new business development team. The Account Representative will be responsible for recruiting and launching new brands within the Softlines, Hardlines, and Consumables category. Key job responsibilities This person will be the primary point of contact for those companies throughout the entire sales process. The Account Representative will be chartered with developing and managing a sales pipeline mix of both high value and transactional accounts while executing sales strategies to secure deals that will exceed aggressive account acquisition and output goals. Specifically, this individual will be responsible for identifying and building relationships with key influencers and decision-makers within the senior management and executive teams of prospective accounts, along with internal stakeholders and cross-functional teams to create and present compelling Amazon solutions that meet and exceed customer requirements.As an organization, Amazon’s North American Seller Services is uniquely highly influential by coordinating across Amazon customers, Amazon category teams and Amazon Sellers. We are a business development organization; we drive growth for over 2MM Amazon Sellers through business intelligence, cross-selling efforts and integrated Account Management. We are successful by focusing on aggressive growth for our Sellers’ businesses.A day in the lifeCore Responsibilities: - Identify, qualify, acquire and grow seller commitment to Selling on Amazon programs. - Analyze customer data and make recommendations in order to maximize the potential of the assigned territory. Execute successfully on the plan recommended. - Implement and track metrics for recording the success and quality of the sellers in your territory. Use these metrics to guide your work and uncover hidden areas of opportunity. - Manage complex contract negotiations and serve as a liaison to the legal team. - Prospect and close business to achieve quarterly quota targets for both the quantity and quality of sellers recruited. - Understand and utilize the right tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly quota goals. - Develop a thorough understanding of the e-commerce and Softlines industry and competitive environment including knowledge of competitive product offerings. - Prioritize and complete additional projects while maintaining current book of business such as mentorship, competitive analysis, and sales analysis. - Prepare and deliver business reviews regarding progress and state of health for the respective territory. - Meet or exceed quarterly revenue targets and operational metrics. - Create and articulate compelling value propositions around the Selling on Amazon product. - Develop a clear understanding of the Selling on Amazon products along with the features and functionalities. - Assist internal partners to drive change, remove roadblocks and close business.- Bachelor's degree or equivalent, or 5+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience- At least 5 years of business-to-business selling experience- Experience prospecting, qualifying, and cold-calling companies- Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach- Ability to thrive in an ambiguous environment- Ability to prioritize and manage multiple responsibilities- Superior communication and presentation skills- Always does what is right for the customer—relentlessly customer-focused- 2+ years of inside sales experience- Knowledge of procurement and source to pay methods at small and medium businesses- Experience influencing at all levels within an organization, particularly at the executive level- Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent- Ability to work with legal, product, and internal business owners to reach mutually beneficial agreements- Sound business judgment, proven ability to influence others- Strong analytical skills including Microsoft Excel- Experience using Salesforce.com or other CRM tool- Creative, has initiative, and can constructively advocate on behalf of the customerAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $62,100/year in our lowest geographic market up to $132,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Global Workplace Intelligence and Experience Product Manager, Global Real Estate & Facilities

Global Real Estate and Facilities (GREF) creates inspiring workspaces for Amazon in 60+ countries. GREF IDX team uses data to optimize real estate decisions and enhance employee experience. As Product Manager, you'll set tech strategy for GREF products, partnering with tech teams to deliver innovative solutions. Requires business acumen, cross-functional leadership, and process development in ambiguous environments. Ideal candidate is analytical, resourceful, customer-focused, and thrives in fast-paced settings, with proven success in end-to-end project ownership.Key job responsibilities• Serve as the voice of the customer, introducing new ways to manage Amazon's real estate portfolio and employee experience• Define the long-term vision and strategic roadmap for the GREF IDX product portfolio, aligning with the organization's overall business objectives • Lead the prioritization of features and initiatives based on customer value, business impact, and technical feasibility • Establish and monitor key performance indicators (KPIs) to measure the success of product initiatives and drive continuous improvement • Influence senior stakeholders, including executives, to secure buy-in and resources for the GREF IDX product strategy• Deeply understand the needs of our GREF stakeholders and advocate for the user experience throughout the product development process• Partner closely with a variety of stakeholders – including technology, product, functional teams, and Executives.• Represent, verbally and in writing, complex decisions, tough trade-offs, and potential solutions clearly to executives. - 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end-to-end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products- Master's degree in a technical or business-related field- Experience in real estate or workplace industry- Experience in influencing senior leadership through data driven insightsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,500/year in our lowest geographic market up to $206,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Category Manager, Data Center Sourcing & Procurement

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is a dynamic, growing business unit within Amazon.com that provides a broad set of infrastructure services including computing power, storage options, networking and databases available on demand. We are the leader in cloud computing and our pioneers are embracing innovation, building the future, and making history! The Infrastructure team provides AWS and Amazon.com with the compute, network and data center capacity that are the foundations of the retail and cloud business. Amazon is seeking a motivated and data-driven category manager to support the Americas data center operations space. The candidate should have strong supply chain and procurement skills, analytical and financial acumen , communication capabilities and a hands-on passion to dive-deep into processes used in our data center operations network. Additionally, candidate must have proven skills in managing large-scale supply chain and procurement improvement projects. As a Category Manager, you will create and implement sourcing strategies for at least one services category and collaborate with internal business partners and suppliers to drive efficiencies, reduce risks, and costs for Amazon. You will develop mechanisms and metrics to hold suppliers accountable for performance and delivery. You will drive results through methods that include competitive bidding, negotiating, and analyzing data and market trends for your category. The ideal candidate thinks long term, drives multiple initiatives, communicates appropriately and influences customers and suppliers at all levels. You will be collaborative, but also work with significant autonomy. To be successful in this role you will be highly analytical; think strategically and globally; exhibit curiosity and learning drive; have a sense of urgency to meet customer timelines, succeed in a fast-paced environment; and have a high level of customer focus and business judgement. It will be critical to embrace and model Amazon’s Leadership Principles and have an entrepreneurial spirit. A successful candidate will demonstrate: · Proven experience driving large-scale process improvements resulting in measurable value · High attention to detail including proven ability to manage multiple, competing priorities simultaneously · Ability to think strategically and execute methodically · Demonstrated ability to influence teams to adopt change utilizing smart technologies · Ability to work in a fast-paced environment where ambiguity exists and continuous innovation is desired · Committed to learning and expanding professional and technical knowledge · Demonstrated analytical, financial and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases · Willingness to roll up your sleeves and do whatever is necessary; general manager / owner mentality · Demonstrated ability to dive deep in understanding the product, our business, and the competitive landscape · Ability to see ahead comprehensively and devise a strong plan of action, and ensure execution happens on time, every time · Ability to get things done and produce conclusive, measurable results within time commitments · Strong influencing skillsA day in the lifeAbout AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to celebrate our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - Bachelors degree in Supply Chain Management, Finance, Engineering, Operations, or other field from an accredited university - 5+ years of relevant strategic sourcing experience including vendor negotiations, global contract management, process improvement , operational and financial analysis - 5+ years of experience in procurement, supply chain, inventory management and operations - Familiarity with supply chain management concepts - forecasting, planning, sourcing, optimization, logistics. - Familiarity with supply chain , operational , cost and financial analysis. - Experience in data centers, engineering, an infrastructure service provider or similar technology company. - Strong track record of creative problem solving using lean principles, and the desire to create and build new processes. - Experience measuring key operational metrics (e.g., order cycle time, ship estimate accuracy, on time and complete shipment, inventory record defect rate) - Experience practicing best-in-class procurement processes (category management, bench-marking, should-cost models, RFX, reverse auction, contracting, etc.) and strong quantitative, financial and qualitative analytical skills paired with hands-on attitude, excellent attention to detail, and good business judgment - Experience developing tools, reports, process maps, scorecards, and data visualizations that improve upon those currently employed for understanding the business and making decisions Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Sr. TIPM, Data Center Network Build, BaND

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The AWS Brick and Network Deployment (BaND) team is searching for a passionate and talented technical program manager to drive Data Center and Network Capacity planning in IAD. You will assess the demand requirements along with available network resources to determine and drive prime solutions for our customers. You will work with stakeholders to complete pre-requisites necessary to deliver critical networking capacity. You will lead programs with goals to improve infrastructure resource utilization and availability. You will work with teams across the AWS Organization to effectively plan and deliver data center capacity.Key job responsibilities- Monitor the network health, customer demand, anticipate risks, resolve issues and initiate corrective action as appropriate.- Work with stakeholders (networking engineers/tech program managers/senior management) to define requirements and processes.- Manage the dependencies and the interfaces between projects and negotiate the trade-offs needed.- Provide program progress reporting on a regular basis.- End to end responsibility for the program’s execution and success.- Manage multiple competing projects/programs simultaneously.- Develop and implement scalable, data-driven process improvement/automated solutions.- Keep the customer experience as the primary focus.- Meets/exceeds Amazon’s leadership principles requirements for this roleAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. The Brick and Network Deployment (BaND) team ensures data center network and port capacity is available for incoming customer racks (demand). Customer racks (also known as server racks) need this capacity (networking racks) to gain access to the AWS network to provide service capacity for AWS customers. TIPMs are responsible for coordinating with the Build’s Infra TIPMs, IDND, Optical NW team, and Supply Chain to ensure datacenter capacity in time.- 5+ years of technical infrastructure management experience with varying scenarios of infrastructure builds- Bachelor's Degree or equivalent work experience in Engineering or Computer Science, Data Analytics, or equivalent technical Degree- Excellent written composition and verbal communication skills and basic knowledge of SQL, Excel, and Tableau- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Anticipates, identifies and drives resolution of technical challenges and interdependencies to prevent downstream problems.- Self-motivated problem solver; able to thrive in a fast-paced and customer-focused environment, adapts to change quickly.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,800/year in our lowest geographic market up to $231,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Associate Corporate Counsel

Here is your opportunity to manage cutting edge legal work and make history with Amazon’s legal team!We are looking for a talented attorney to support for the global fleet and product teams within Amazon’s rapidly growing and evolving Last Mile operations organization in North America. You will be an integral part of the business teams you support, serving as lead counsel on a variety of matters, including negotiating strategic technology transactions, fleet procurement, and other commercial deals; acting as product counsel for emerging fleet technology; and advising on fleet deployment, safety, and regulatory compliance and policy issues. You will help the business teams develop programs and tools to continually improve the delivery experience and safety of drivers, customers, and the broader community. You will develop strategies for handling legal issues in creative, business-centric ways and you will build processes that address risk and provide us with the flexibility and freedom to move quickly. As you will be working with central business teams who are developing products and technology that will be leveraged globally, some travel, domestic and international, will be required.- 2+ years of legal experience- Juris Doctor and membership in one state bar or equivalent- A mix of corporate law firm and in-house experience (ideally in a start-up or other rapid growth phase) is a plus- Ability to work effectively and demonstrate sound judgment in fast-paced, ambiguous situations- Ability to work independently while contributing successfully to cross-functional teams- Excellent organizational skills, ability to manage multiple projects at once, follow through, and meet deadlines- Strong written and oral communication skills- Strong analytical and computer skillsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,400/year in our lowest geographic market up to $195,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Engineering Operations Tech, DCEO Engr 4 - AG (L4)

The Data Center Engineering Operations Technicians (EOTs) are Amazon’s front line responders for hands-on electrical and mechanical operations and troubleshooting. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks.This position requires that the candidate selected be a US Citizen and must currently possess an active Top Secret security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities Responsibilities: · Operate and maintain mechanical, electrical, generator, and fire/life safety equipment within the data center · Troubleshoot facility equipment and rack-level events within internal SLAs · Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements · Provide support to Data Center Operations technicians · Perform root cause analysis of equipment failures · Ensure all safety procedures are adhered to while performing work · Write procedures · Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights) · Take daily operational readings of all mechanical and electrical equipment through routine rounds/log to include but not limited to temperatures, voltages, currents, etc. · Utilize internal CMMS to manage building workflows and spare part inventory · Supervise contractors who perform servicing or preventive maintenance · Respond to off hour emergency calls per on call rotation for any one of the region’s sites · Fully comply with all physical security procedures and policies · Drive innovation while reducing operational costs in the facilities · Manipulate small wires and objects · Perform the following tasks, with or without reasonable accommodation: o Walk job sites in uneven terrain o Work in extreme climates o Work at heights and from ladders o Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more o Bend or twist the body into unusual positions while working o Push or pull heavy objects into position o Work in noisy environmentsA day in the lifeAbout AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop celebrating our uniqueness.Work/Life BalanceThis team supports 24/7 systems in a classified environment, and periodic on-call duties with ability to drive into workplace for critical events/needs will be required.Mentorship & Career GrowthWe have a career path for you no matter what stage you’re in when you start here. As we strive to become Earth’s Best Employer, we know we must continuously raise our performance bar. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- 3+ years of maintenance experience on mechanical or electrical equipment- Experience operating electrical or mechanical systems in a mission critical environment (i.e. Data Center, telecom, etc.)- Current, Active US Government Security Clearance at or above the Top Secret Level.- Associate’s Degree in Electrical Engineering, Mechanical Engineering or relevant discipline- 4+ years of Data Center Engineering Experience- Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling- Experience with building management systems (BMS and EPMS control systems) and data collection/trending- Operating engineering license(s) such as DC II, DC III, or equivalent, Electrical or mechanical Journeyman License, CFC license (Universal or minimum Type II), and/or NFPA 70E Cert Related Military Ratings/MOSs - Navy: AD, AE, AT, CE, CM, EM, EMN, ET, ETN, FC, FT, MM, MMN, EN, STG, STS, UT - Army:15D, 15F, 15X, 15Y, 21P, 21Q, 21R, 31L, 35N, 52C, 52D, 52F- Marines:612, 613, 1141, 1142, 1161, 6073, 6322, 6323, 6324, 6326, 6332, 6333, 6336, 6337- Air Force: 3E531, 3E631, 3E032, 3E131, 3E331, 3E431, 2M033, 3D136, 3D137, 3E031Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Customer Solutions Manager, Federal Civilian

Are you passionate about shaping the future of the U.S. Federal Civilian agencies by paving the way for innovation through customer advocacy? Do you have the program management and technical acumen to earn trust with project team members alike? Are you a problem solver motivated to foster cloud adoption in alignment with your customer’s mission ? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join our Worldwide Public Sector Federal Civilian team to help customers realize sustained business value by accelerating their cloud transformation journey.Key job responsibilitiesWorking with organizations in all stages of their cloud adoption, Customer Solutions Managers (CSMs) are advocates guiding customers through the value realization, enablement, and governance of their cloud transformation journey.Value Realization: You identify and accelerate the customer’s realization of value throughout the cloud lifecycle through the adoption of AWS services, AWS partner solutions, AWS best practices, and other.Enablement: You help customers achieve organizational cloud readiness, cloud fluency and cloud skills through skills guilds, experience-based accelerators, training partners, and other.Governance: You establish and mature operating models / structures to drive scale and long-term success through the application of AWS frameworks and mechanisms.A day in the lifeEmpowered by an inclusive environment, work/life harmony, and career advancement, you are a member of a diverse, global community of Customer Solutions Managers (CSM) who deliver cloud solutions that influence business and IT transformation for our customers. Day-to-day, you will balance your time between directly engaging with customers, partners, internal AWS teams and services to help our customers on their journey in the AWS Cloud.You will work across AWS to apply your technical, business, and program management expertise to solve some of the most complex and challenging technology problems for our customers.Working backwards from the customer, you may define opportunities that are strategic to the customer’s cloud journey including large-scale migrations, data analytics, digital transformation and innovation, business agility and other.You will interface with partner and cross-functional teams, customer team members, and pre/post sales to drive detailed discussions seeking alignment to deliver cloud adoption and migration strategies with, and on behalf of your customer.You create, manage, and deliver business and technology projects navigating risks or roadblocks and can execute in an ambiguous and changing environment.To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to share best practice learnings into a reusable asset for internal re-use.Seeking a candidate who is willing to pass the Certified Solution Architect, Associate level within the first 6 months of employment.This position may require 25% - 40% travel dependent on geo and time of year. (geo-specific).About the teamWorldwide Public Sector CSMs are advocates that help customers invent and build in the cloud.• Working backwards from the Customer– we dive deep to understand context, vision, and strategic goals to proactively guide and accelerate cloud journeys.• Guided by Facts and Data – through our expertise, we inform priorities and influence the customer, AWS service, and best practices.• Focus on Excellence – we take pride in our knowledge and expertise in bringing the best solutions forward to achieve customer outcomes.• Simplification and Agility – we bring clarity to complexity and enable experience-based learning and iterative approaches to demonstrate results and value.• Inclusion, Diversity & Equity – we take intentional actions to support our authentic selves, celebrate diverse perspectives, and ensure opportunities for growth are available to all.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. • 5+ years of experience driving customer initiatives including 3+ years of customer facing experience, leveraging technology to deliver projects • Experience in project management and delivery and/or program-management• Demonstrated technical breadth in AWS and/or cloud fundamentals • Effective communication skills (active-listening, verbal, written, and presentation) including progress updates, risk management, execution planning, metrics establishment / tracking, presentations, technical content, public speaking and white papers• Bachelor's degree or equivalent experience• Experience in external customer-facing role(s) with U.S. Federal customers • AWS certification(s) and/or other cloud provider certification(s)• 1+ years of experience implementing AWS/cloud services• PMP or project management related certification (SCRUM/Agile, Princee2, PgMP, Six Sigma, SAFe etc.)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.