Customer Insight Specialist

Apple Information Security (AIS) develops services, systems, and tools that proactively mitigate security risks faced by Apple and our customers. Security is woven into the fabric of everything we do. We empower teams across the company, ensuring they innovate and create with security and privacy as a priority. AIS accomplishes this mission by leveraging data to drive security outcomes, pioneering security best practices and protocols, and enabling Apple and our partners to think about security holistically. As a result, we safeguard our business partners data and retain their trust. Part of this role is conceptualizing appropriate distribution and feedback loops. The Customer Insight Specialist is responsible for understanding and engaging the customers of Apple Information Security’s tools and services. Their duties include soliciting customer feedback in different ways, and distilling it into actionable suggestions back to the business to improve service maturity. They will stand up a formal UAT program to ensure that we are building is what customers want and need. Part of this role is hands on work with customers, part is understanding the capability of tooling and what is possible to build. This person will be a champion for the customer in internal meetings coming from a researched and informed perspective. We are looking for someone who can build relationships and formalize feedback programs to ensure that customer feedback is surfaced and acted on. This position will create these new programs from the ground up, building both customer and engineering partnerships. You'll collaborate closely with customers, technical and business leadership, and communities around Apple that use security tools and services. You’ll be a champion of the security tools catalog and take ownership of making it the best it can be. You will wholly own UAT and the documents/artifacts that distill findings and themes. This role requires intuitive, focused attention to customers, strong interpersonal skills, technology acumen, and solution-driven cross-functional communication. The Customer insight specialist will seek to deeply understand customer approaches to development and relentlessly pursue more insight into how security can help developers meet security goals quickly and completely. This role is critical in ensuring security tools consistently meet the changing demands of the technology landscape. ...

Business Intelligence Engineer, GS S&O - Operational Excellence

We are seeking a talented and experienced Business Intelligence Engineer to join our team. In this role, you will be responsible for developing and implementing data models, data governance frameworks, and interactive dashboards and visualizations to drive data-driven decision-making across the organization. You will work closely with stakeholders to understand their analytical needs and provide self-service analytics and reporting capabilities.Key job responsibilities• Develop and maintain data models and schemas for Page0 data, entitlement model data, propensity model data, and other relevant data sources.• Contribute to the design and implementation of a centralized data warehouse architecture, ensuring scalability, performance, and data integrity.• Collaborate with data engineers and architects to ensure alignment between data models and the underlying data infrastructure.• Establish and enforce data governance policies and procedures to maintain data quality, consistency, and integrity for Page0 data, entitlement model data, and propensity model data.• Implement data quality controls, monitoring, and reporting mechanisms to ensure data accuracy and reliability.• Continuously monitor data quality, identify issues, and collaborate with relevant teams to implement remediation measures as needed.• Build interactive dashboards and visualizations to present key metrics and insights for Page0, entitlement models, and propensity models.• Develop self-service analytics and reporting capabilities, enabling users to explore and analyze data independently.• Collaborate with business users to understand their analytical requirements and translate them into effective visualizations and reports.• Conduct enterprise-wide data discovery and profiling to identify potential data sources and understand their characteristics.• Analyze data sources for relevance, quality, and potential integration into the BI ecosystem.• Develop comprehensive training materials and documentation for Page0 data, analytics, and reporting tools.• Provide training and support to business users, ensuring effective adoption and utilization of BI solutions.• Continuously monitor data quality and optimize data flows to ensure efficient and reliable data delivery.• Stay up-to-date with emerging BI technologies, tools, and best practices, and propose enhancements or new solutions to improve the organization's BI capabilities.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Knowledge of advanced skills in Excel as well as any data visualization tools like Tableau or similar BI tools (familiarity with Tableau preferred)- Experience writing complex SQL queries- Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift- Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasetsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $89,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Inventory Associate (WH), Corporate IT Logistics - US

At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the customer experience. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun.Amazon is seeking motivated and hardworking individuals to fill an Inventory Associate position at our IT Warehouse in Seattle. This IT Warehouse supports IT Offices throughout the Seattle area and across the U.S., providing either direct asset replenishment or procedural support. The successful Inventory Associate will be responsible for providing assistance to the operations team by maintaining IT inventory, supporting receive, induct, pick, pack and audits of assets assigned to the IT department, and maintaining general standardized housekeeping of all IT areas. Amazon seeks individuals who are willing to work hard, have fun, and join us in making worldwide history.Our team approaches work as seeing no job as too small and no challenge as too big! Key job responsibilities- Receiving and storage of IT assets and peripherals- Picking IT assets in preparation for configuration and deployment- Re-stocking of IT inventory locations, vending and stores- Removal of IT assets from campus locations as required- Preparation of IT assets for transportation in line with IT and InfoSec polices- Safe handling and destruction of IT media in accordance with InfoSec policy- Appropriate management of returned IT assets in accordance with compute reuse processes, reverse logistics processes, or disposal processes- Preparation of all new hire equipment and supporting campus IT staff at new hire orientation- Assist other teams in the tear down and removal of IT assets from staff who have left the organization, transporting these assets in accordance with InfoSec policy- High school or equivalent diploma- Experience with Microsoft Office products and applications- Work 40 hours/week, and overtime as required- Are 18 years of age or older- Experience managing work and priorities through a ticketing system and coordination with ManagerAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $35,500/year in our lowest geographic market up to $75,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Associate Corporate Counsel, AWS Legal

Amazon Web Services (AWS) is seeking an experienced Associate Corporate Counsel to support the growing volume of complex cloud modernization agreements with enterprise customers. You will be the lead negotiator for supporting the business team through the entire deal cycle of a cloud modernization agreement, from developing internal strategy through negotiation and closing. In this role, you will lead complex negotiations with enterprise customers, including drafting custom contract terms and collaborating with internal stakeholders (such as finance, security and compliance teams). To be successful, you will be required to facilitate smooth negotiations that strengthen customer relationships and eliminate friction.You will need to understand and be able to explain contract terms to customers and identify ways to meet customers’ needs. You will lead the effort to resolve all customer questions and concerns in contract negotiations, including collaboration with cross-functional teams on specific areas of concern. You will be an expert in bringing the different AWS teams and the customer to final closure on outstanding issues, including obtaining required approvals, creating executables, and managing their delivery and execution.We don’t expect every applicant to have experience working with cloud computing and we are looking for candidates who are willing to learn and develop alongside our team. Most importantly, we hire smart people of all backgrounds and experiences. To be successful, you must be inquisitive, enthusiastic about technology, enjoy working hard and being continually challenged, and demonstrate sound judgment even in ambiguous situations.Key job responsibilities- Leading high-stakes, competitive, time-intensive - negotiations with enterprise customers.- Evaluating and drafting custom contract terms.- Influencing and earning trust with enterprise customers.- Collaborating with internal stakeholders and subject matter experts to resolve customer issues and minimize risk to AWS.- 2+ years of legal experience- Juris Doctor and membership in one state bar or equivalent- Transactional experience, including drafting and negotiating commercial contracts- Ability to lead customer-facing negotiations and resolve customer questions and concerns, while providing consistent reporting on deal status and outcomes to stakeholders- Ability to explain standard agreement terms to counterparties and negotiate fallback positions to those terms where appropriate- Ability to advise business teams to support the strategy, negotiation and execution of commercial contracts- Ability to create, maintain and improve standard operating procedures and negotiation resources pertaining to commercial contracting- Excellent organizational skills, ability to provide oversight, guidance and management to multiple projects at once, and follow through and meet deadlines- Excellent interpersonal and oral and written communication skills- Highest standards of ethics and professional integrity- Great business judgment, including in ambiguous situations- Ability to prioritize in a fast-moving environmentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,400/year in our lowest geographic market up to $195,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

APN Channel Support Representative, APN Delivery

Amazon has built a reputation for excellence in customer service. As a member of the AWS Partner Network (APN) Support team you will be at the forefront of AWS’s technology. Your primary goal will be to assist our partners around the world to take advantage of a growing set of services, programs and features offered by AWS. These features are aimed to help partners generate business, train and grow their skills and competencies. Our partner network is rapidly growing, and we are looking for customer obsessed, talented and driven individuals to help us support our partners’ daily operational needs and assist them on their journey with APN. As an APN Channel Support Representative you will work directly with our partners, addressing important issues where resolution is crucial for the partner to continue to grow its AWS business and be successful. Such issues include, troubleshooting systemic issues with the Partner Central Platform, assisting partners in the upgrade process, and providing general guidance about our many programs. Key job responsibilitiesPartner Support: You'll be fielding questions about program eligibility, discounting processes, and best practices.Account Management: Assisting partners in onboarding their AWS accounts in the Channel programs. Discount Tracking: You'll be keeping a close eye on discounts, making sure they're applied correctly and processed on time. Onboarding New Partners: When new partners come on board, you'll be there to guide them through the process, making sure they understand how everything works.Problem Solving: Partners will come to you with all sorts of issues. Your job is to figure out solutions, whether that means digging into the rulebook or thinking outside the box.A day in the lifeYour main focus is going to be about building relationships with AWS Solution Provider and Distributor partners. Think of yourself as the go-to person for these partners - you're their lifeline when they need help.While your main customers are the AWS partners themselves - that's the Solution Providers and Distributors. Internally, you'll be working cross functionally with our Ops teams and account teams on a regular basis. You will help with partner training sessions, developing new processes, and contributing to program policy updates. It's the kind of job where you can really make an impact if you're proactive.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - 2+ years of experience on a fast paced customer support team working within trouble ticketing/tracking systems. - Proficient in MS Office, especially Word and Excel- Clearly and effectively communicate via multiple channels.- Open to learning new technologies and processes while staying current with related field information - Prioritization, time management skills, and flexibility - Ability to embrace constant change. - Ability to communicate openly and contribute in a team environmentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,900/year in our lowest geographic market up to $132,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Hardware Commodity Specialist, AWS Infrastructure and Supply Chain - Batteries

Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS’ Infrastructure Supply Chain & Procurement (ISCaP) organization works to deliver cutting-edge solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth!We are seeking a Hardware Commodity Specialist to join a team that handles one of Amazon’s fastest growing commodities – Battery Backup Units (BBUs). In this role, the candidate will manage procurement and related operational supply chain activities in close collaboration with both internal and external cross functional teams. These are critical for AWS to achieve continuity of supply and cost goals.We are open to hiring candidates to work out of Seattle, WA, USA.Key job responsibilitiesThe successful candidate must be a self-starter and have ability to work in a fast-paced and ever-changing environment. Candidates must have excellent analytical capabilities, supply chain experience. Candidate should be comfortable with diving deep into data sources to debug data related issues, and have strong writing skills.The ideal candidate will not only raise the bar on delivering the right supply at the right time, but also is a person who actively participates with a strong curiosity to understand the business end-to-end, and has a track record of using data to influence decision makers.In this role you will:Understand forecasting, demand planning, material planning, and manufacturing processes to verify supply commitmentsWork with internal and external stakeholders analyze demand, create orders, reconcile allocation and manage invoicing and paymentParticipate in requirements gatheringUnderstand the supply chain network and work with various analytics and software development teams to drive automationDevelop analytical tools and dashboards to track metrics, monitor SLAs, and report findingsProduce written recommendations and insights for key stakeholders to help shape solution designBachelor’s or an advanced degree in supply chain, business, engineering, finance or related technical or quantitative field.3+ years of work experience in supply chain, planning, procurement, manufacturing or 2+ years with an advanced degree.2+ years of experience with data analysis tools such as Excel, Pivot Tables, macros, SQL, visualization tools - Tableau, Quicksight, etc.2+ years of experience in supply chain program, project, or supply chain automation related product management, or leading an implementation of a product.Ability to handle multiple competing priorities in a fast-paced environment.In depth knowledge of SQL and Excel VBAExcellent oral and written communication skills including the ability to communicate effectively with both technical and non-technical stakeholders.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $71,500/year in our lowest geographic market up to $153,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Application Security Engineer, AWS Proactive Security

AWS Security is on the cutting edge of many security issues for a wide variety of platforms and technologies including cloud services, Internet of things (IoT), identity and access management, mobile devices, virtualization and custom hardware, all operating at massive scale. Similarly, our highly collaborative team is committed to each team member’s growth as our business grows.AWS Security is looking for an Application Security Engineer to help validate that our services, applications, and websites are designed and implemented to the highest security standards. You will be responsible for analyzing the security of applications and services, discovering and addressing security issues, building security automation, and quickly reacting to new threat scenarios. You will have the opportunity to learn from, and be mentored by, those who are building and securing our cutting-edge services.An Application Security Engineer at Amazon is expected to be strong in multiple domains and provide significant contributions to the AWS IT Security team and to multiple groups throughout Amazon. Security engineers are expected to develop elegant solutions to complex business problems and apply appropriate technologies while following security engineering best practices. You are also expected to mentor more junior engineers and be a security thought leader for the organization. An Application Security Engineer must foster constructive dialogue and seek resolution when confronted with discordant views. Engineers in this role are expected to participate fully in the planning of the AWS Security team's work and constantly seek opportunities for process improvement. They should also have a deep understanding of at least one specialty for which they are a sought out resource (both within AWS Security and by groups throughout Amazon), while having an understanding of the application of Information Security in a broad range of technical areas.Key job responsibilities- Application security reviews (includes architecture reviews, threat modeling, code reviews and security testing)- Mobile security reviews- Projects and research work as needed- Security training and outreach to internal development teams- Security guidance and documentation- Security workflow automation- Security metrics delivery and process improvements- Assistance with recruiting activities and administrative workAbout the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.- BS in Computer Science or related field, or equivalent work experience.- Minimum of 4 years of experience with security engineering (architecture reviews, threat modeling, secure coding etc.), system and network security, authentication and security protocols, cryptography or application security.- Familiarity with common attack patterns and exploitation techniques for web & mobile applications and IoT devices.- Knowledge of commonly found software security vulnerabilities (like OWASP top 10) and remediation techniques.- Knowledge of basic networking and network security related concepts (TCP/UDP, Firewalls/Switches, Wi-Fi security, TLS, etc.)- Strong understanding of network and web related protocols (such as, TCP/IP, UDP, IPSEC, HTTP, HTTPS, routing protocols)- Experience with Security Engineering and Assurance methodologies e.g. fuzzing, static and dynamic code analysis- Experience with IoT/embedded device security (hardware & firmware security)- Demonstrable teamwork skills and resourcefulness- Possess self-drive to keep moving things forward even in the face of ambiguity and imperfect knowledge (avoid “analysis paralysis”)- Ability to drive multiple technically complex security reviews together while remaining effective at providing security guidance to stakeholders.- Strong sense of ownership, urgency, and ability to drive initiatives with high degree of autonomy and excellent written and verbal communication skills.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,000/year in our lowest geographic market up to $212,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

AIML - Machine Learning Researcher, Foundation Models

Description We believe that the most interesting problems in deep learning research arise when we try to apply learning to real-world use cases, and this is also where the most important breakthroughs come from. You will work with a close-knit and fast-growing team of world-class engineers and scientists to tackle some of the most challenging problems in foundation models and deep learning, including natural language processing, multi-modal understanding, and combining learning with knowledge. Further, you will have opportunities to identify and develop novel applications of deep learning in Apple products. You will see your ideas not only published in papers, and also improve the experience of millions of users. ...

AIML - Sr Engineering Program Manager, ML Developer Tools, Metrics, and Infrastructure

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.We are looking for an Engineering Program Manager who is excited about improving engineering productivity and efficiency. Are you great at launching new processes and procedures, working cross functionally to get multiple stakeholders aligned, and do you enjoy designing solutions to solve problems? If you are excited about the challenges of cloud infrastructure, engineering health metrics, developer tooling, or engineering efficiency as a whole, we would love to hear from you! Come help us solve some gnarly problems to deliver wow experiences to over a billion of Apple’s customers! ...

Control System Development Engineer, Amazon Robotics

Do you want to create worldwide impact in robotics while solving challenges at the edge of robotics research? Our team in Amazon Robotics builds high-performance, real-time robotic systems that can perceive, learn, and act intelligently alongside humans - at Amazon scale. Our mission is to enable robots to interact safely, efficiently, and fluently with the clutter and uncertainty of real-world fulfillment centers. Our solutions enable robots to learn from their own experiences, from each other, and from humans to build intelligence that feeds itself.We are seeking an experienced System Development Engineer specializing in Safety and Sensors to join our Motion Planning and Control team. In this role, you will be responsible for selecting, integrating, and managing sensors and safety systems that enhance the robustness and safety of our robotic solutions. You will work on complex interactions between conveyors, buffer walls, robotic arms, and other custom degrees of freedom, ensuring our systems meet the highest safety standards while maintaining operational efficiency. Your expertise will be critical in delivering reliable, safe, and efficient systems that support our operations teams and service technicians.Key job responsibilities- Develop and implement safety architectures for robotic workcells, including emergency stop systems, safety PLCs, light curtains, and interlock systems.- Evaluate, select, and integrate sensors such as proximity sensors, photoelectric sensors, vision systems, and force/torque sensors to enhance system robustness and performance.- Conduct risk assessments for robotic systems, identifying potential hazards and implementing appropriate safeguards in compliance with relevant safety standards.- Develop test plans and perform system testing and validation to ensure safety functions and sensor performance meet requirements.- Create and maintain documentation related to safety systems, including safety manuals, schematics, and compliance reports, and work with regulatory bodies to ensure necessary certifications.- Work with cross-functional teams—including hardware engineers, software developers, and operations personnel—to develop integrated solutions and provide technical guidance to junior engineers.- 15% travel expected to support onsite system testingA day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!- Bachelor's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or a related field.- 5+ years of experience in developing and integrating safety systems and sensors in industrial automation or robotics.- Strong knowledge of safety standards and regulations (e.g., ISO 13849, IEC 61508, OSHA).- Experience with safety PLCs, safety relays, and safety-rated components.- Proficiency in programming experience with PLCs, in structured text (ladder logic is optional).- Basic knowledge and understanding of high-level language programming such as Python, C++ or C.- Experience with industrial communication protocols (e.g., EtherCAT, OPC-UA, Modbus).- Master's degree in Engineering or related field.- Certified Functional Safety Engineer or equivalent certification.- Experience with Bosch Rexroth systems (Ctrlx Safety Engineering, Ctlx Drive Engineering)- Experience with Functional Safety over EtherCAT (FSoE)- Experience integrating sensors and safety systems with robotic control systems- Strong problem-solving skills and attention to detail.- Excellent communication and collaboration abilities.- Experience working in a fast-paced, multidisciplinary environment.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,300/year in our lowest geographic market up to $201,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Instructional Designer, AMXL L&D

Amazon AMXL (Extra Large) Learning and Development is looking for an Instructional Designer to lead the design and development of cutting-edge eLearning for our network of global leaders.If you are passionate about designing and developing world-leading learning experiences, this is your chance to make history. We are looking for a learning professional with an exceptional e-learning experience design and content development skill set to analyze our business needs and deploy tailored solutions for new products along the leaner journeys.Key job responsibilities- Analyze the audience, environment, technologies, content, and operational constraints to identify business relevant learning objectives and propose efficient and scalable training products.- Design tailored curricula considering UI, accessibility & DEI standards and trade-offs associated with selecting the best delivery methods.- Develop world-class learning products deeply integrated into employee workflows leveraging eLearning authoring tools and API integration.- Continuously evaluate and enhance solutions, considering factors such as quality, business impact, scalability, and sustainability.- Take a data driven approach to understand successes and improvement opportunities for the designed solution while establishing methods for ensuring both consistency and quality.- Partner effectively with technology, operations, and field teams worldwide.- 3+ years of program or project management experience- 3+ years of developing program strategies and plans, diving execution, and influencing senior stakeholders experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- 4+ years Storyline/eLearning development experience and experience using Adobe Creative Suite to enhance learning experiences- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

AIML - Machine Learning Engineer, MIND

As a Machine Learning Engineer in the Machine Intelligence Neural Design (MIND) team, you'll have an opportunity to be part of an ML innovation organization within Apple that has its roots in the computer vision research community. MIND is well-positioned for strategic contributions in the short-term (on well-known Apple products) and in the long-term (on ambitious, high-risk, high-reward projects). This role has a strong focus on shipping ML-based features and products.Are you excited to innovate in the entire end-to-end ML production pipeline? This includes but is not limited to crafting creative approaches to datasets, model training, and on-device inference optimizations. Our ideal team member is fearless when it comes to trying new things and is willing to iterate on ideas. We value team members who can quickly prototype, iterating all the way to high-quality implementations. ...

Logistics Operations Analyst, Kuiper Transportation

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Candidates must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines.The starting pay for this role in Washington State is up to $32/hour and employees are eligible for incremental raises based on tenure. A full range of medical, financial, and/or other benefits are provided. This information is provided per the Washington State Pay Transparency Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.Key job responsibilities- Monitor defined transportation activities or shipping/receiving/warehousing/inventory and related activities and ensures they are following defined SOPs- Perform logistics processes involving booking, track/trace, import/export commercial invoices/packing lists and related logistics functions- Accurately track freight forwarding and other automated system data and milestone activity within service provider platforms- Document defined metrics and data related to just-in-time and next flight out urgent shipments in a global logistics environment - Identify transportation exceptions and follow defined escalation/notification processes to support Kuiper business teams- Expeditiously gather situation information and data to effectively communicate status of cargo during critical and/or emergency transportation events or activities - Perform work on site daily in a rotational shift configuration which may include day, evening, night, weekend and holidays, as business needs require - Perform audit processes to ensure data accuracy in all program dashboards and metrics- Represent Kuiper Transportation with internal and external 3PL and Amazon partners and establish proactive communication to inform stakeholders of status of Kuiper shipments- Work in partnership with internal and external logistics teams while providing excellent customer service in a professional business environment- Respond with business urgency to telephone, e-mail and automated requests and follow-up on open items requiring action- Review SOPs and transportation maps and identify any anomaly or deviation from defined processes or routes - Utilize telephonic and / or automated systems to communicate with transportation providers and others - Read and comprehend basic Standard Operations Procedures and geographical maps- High school diploma or equivalent- 1+ years in supply chain, operations, freight desk or logistics control tower or related experience- 2+ years working with the MS Office suite (Word, Excel, Outlook) in a professional environment- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- With or without reasonable accommodations, stand/sit for up to 8-10 hours (with breaks), and able to frequently perform work onsite 100% (not remote eligible) - Excellent communication and leadership skills- Experience with a TMS/SAP or other automated logistics program or software and/or manual shipment tracking methodology- Experience working proactively and independently- Prioritize multiple tasks and assignments effectivelyAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $48,880/year in our lowest geographic market up to $72,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Industrial Design Engineer, R2L Design

Amazon is searching for an innovative and solutions-oriented engineering project leader to work on developing, designing and delivering next generation, world-class fulfillment, delivery and transportation systems.Amazon Rural and Rapid Logistics Design team (R2L) is seeking an experienced Industrial Designer to join the Design Engineering team. Our team is supporting the rapid expansion of Rural Delivery and Sub Same Day delivery.In this role, the Design Engineer will drive process engineering, building design, and standardization across our Last Mile delivery network. This individual will be responsible for designing and optimizing the delivery and sortation network, enabling operations processes to meet safety, customer experience, quality, and cost goals. The candidate will have to scope all options ranging from scrappy to automated and provide data to support options. Responsibilities will include creating and maintaining optimal drawings of material handling equipment, work areas, and storage equipment as well as design support for future initiatives. Drawings will require a high level of detail in both plan views as well as corresponding elevation views. A successful candidate will be able to collaborate with internal teams and external vendors to generate high-quality, cost-effective solutions in very short periods of time, and simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors and vendors.Key job responsibilities1. Work with key stakeholders on the criteria for design and expansion2. Develop design and analytical models (excel, simulation etc.) to show feasibility and operational cost of design3. Ability to generate and implement design process with an aim to articulate operational and safety criteria in design development4. Review design and supporting technical documents for approvals5. Review existing designs to identify value engineering opportunities and optimization6. Ability to easily communicate, present and write technical documents/drawings7. Project manage and communicate project with all stakeholders via project management tools (BIM)8. Ability to train and articulate standards across cross functional teams.8. Ability to travel 25% of the time•Bachelor’s degree in Engineering (any discipline) or foreign equivalent or a related field, or 5+ years Amazon experience•2 years of experience in Design/Innovation Engineering, Manufacturing/Process/Industrial Engineering, or related•Experience must involve ownership/management of engineering design projects involving Material Handling Equipment (MHE)• Experience using business/technical software like MS Excel, MS Project, and CAD software• 2+ years of engineering experience in industrial, logistics, distribution, fulfillment, manufacturing, architectural, robotics, production environment• Expert in AutoCAD, REVIT or any other CAD program• Dealing with ambiguity, data analysis and analytical skills• Experience in solution optimization, value engineering, best fit analysis (design and data), process development.•Master’s degree in Engineering (any discipline) or foreign equivalent, Operations, Business Administration, or a related field and at least five years of progressively responsible experience in the specialty•Experience with complex automated material handling equipment, packaging technologies, robotics and/or high-speed manufacturing•Experience with process design and based on Lean Principles•Proficiency with concepts like system architecture, optimization, system dynamics, and using statistics and data to solve problems.• Developing automation solutions involving selecting tech, productivity and cost analysis• Knowledge with Simulation with one of the software’s (Matlab/Simulink, Anylogic, FlexSim)• Excellent written and verbal communication skills• Ability to organize, manage multiple tasks and dealing with ambiguity Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $89,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Finance Manager, Corporate FP&A-Planning & Insights

Amazon's Corporate Financial Planning & Analysis (FP&A) team enjoys a unique vantage point into every aspect of our business. As the central hub for enterprise-wide planning, analysis, and reporting, our team provides strategic support to the CFO, CEO, and senior leadership on crucial decisions that shape Amazon's future. In this pivotal role, you will be at the heart of processes essential to the financial heartbeat of Amazon. In this role, you will play a critical part in driving the company's performance by delivering key insights to the C-suite. From leading monthly and quarterly P&L analysis and story-telling, your work will directly impact Amazon's most important strategic and operational decisions.Beyond the meaningful day-to-day responsibilities, this role offers many opportunities for professional growth and development. You will build partnerships across diverse finance teams, such as Reporting & Financial Analytics (RFA), Global Finance & Technology (GFT), and business FP&A teams across the company, expanding your expertise and honing your collaboration skills.This is an exceptional opportunity to apply your financial acumen and strategic mindset, while gaining a total company perspective. If you're ready to make a tangible impact and accelerate your professional development, we encourage you to apply.Key job responsibilitiesSupport the development of financial bridges and other documents that are shared with executive leadership related to month/quarter-end close, in-year planning (Guidance), and out-year planning (OP1/OP2) processes.Engaged with business finance teams to communicate upcoming deliverables, as well as inspect and confirm understanding of inputs received from teams that drive the consolidated summaries provided to executive leadership.Partner with Corporate FP&A and business teams to create workback calendars that support key meeting dates and ensure adequate review and preparation time. Leverage Cognos/TM1, Apliqo, and other corporate financial systems to support deep dive analysis and summarize results in response to CFO/CEO needs.- 5+ years of tax, finance or a related analytical field experience- 5+ years of applying key financial performance indicators (KPIs) to analyses experience- 5+ years of building financial and operational reports/data sets that inform business decision-making experience- Bachelor's degree in finance, accounting or related field- MBA, or CPA- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 5+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience working in a fast paced environment while juggling multiple competing priorities- Proven track record of owning and driving results with an eye towards continuous process improvement, including the ability to innovate and simplify both finance and operational processes.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,900/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Business Intelligence Engineer, Pricing Eligibility Services

Quick: A seller is listing a new product on Amazon. They report the product normally lists for $89.99 and that they're selling it for $50. What should Amazon do with this information? Is this price gouging or a terrific price?This is a difficult problem...and it happens more than 2 billion times per day!The Amazon Pricing team is looking for a business intelligence engineer to own analytics our worldwide suite of Price Evaluation tools that answer the hypothetical question posed above and many more like it. As the BIE over our price evaluation tools, you’ll partner with our team of product managers, research scientists, data scientists, data engineers, and developers to build out the next generation of models that Amazon uses to evaluate prices. You will help identify and size false positives or new opportunities that improve upon a suite of tools that are designed to ensure products on Amazon have prices that are factually-based, competitively priced, and not 'too good to be true.' In this role you will identify and drive projects to increase Amazon’s understanding and influence of pricing. You will develop regular business reporting to baseline current performance and deepen our insights across customer segments and product types. You will help to establish measurements that will be used when running experiments to measure the impact of the experiments on price perception. You will help to influence the development of new models that will influence the way we display products. You will collaborate across teams to develop capacity reporting for project and operational overhead for existing and emergent work-flows. You will help define the data pipeline, self-service tools and drive insights that improve our Price Evaluation tools. The ideal candidate is a motivated self-starter that can work independently in a fast paced, ambiguous environment with limited supervision. You must be a fast learner who can quickly absorb the nuances of Amazon's varied pricing programs and processes. You need to be analytical in your decision making, with a demonstrated ability to drive issues to completion.The position is located in Seattle, WA.As part of this role you will -1. Work closely with the partner PMs, Data engineers and Data Scientists to identify and address issues and opportunities.2. Facilitate and manage the Pricing Eligibility Services BIE sprint planning and execution process3. Analyze key metrics to uncover trends and root causes of issues.4. Build metrics to measure key inputs and output metrics that drive Amazon price perception5. Develop deep dive tools for key metrics.- 5+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift- Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasetsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $89,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

IT Support Associate II, Corporate IT Logistics - US

Amazon is seeking motivated and hardworking individuals to fill an IT Support Associate II position at our IT Warehouse in Seattle. This IT Warehouse supports IT Offices throughout the Seattle area and across the U.S., providing either asset replenishment or procedural support. The successful IT Support Associate II will be responsible for utilizing his/her skills to prepare hardware and provide assistance to the operations team in resolving technical problems within the Warehouse that cover a multitude of technical disciplines. This position is the second level of support for the operations of the Warehouse and serves as a resource to Junior Technicians while also acting as a representative of the IT department to internal customers. Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making Worldwide History. Our organization approaches work as seeing no job as too small and no challenge as too big! The successful IT Support Associate II will be customer focused and motivated by team success. You will be innovative, energetic, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and demonstrate the ability to maintain high levels of productivity while maintaining quality support. - Work within a team, coordinating activities and supporting multiple concurrent goals - Diagnose and troubleshoot computer and network problems including analyzing the problem, identifying the appropriate resources, testing proposed fixes and following up to ensure the problem has been resolved. - Informs customer of needed repairs and answers basic questions. Ensures that customer understands and is satisfied with work completed. - Follow all standard operating procedures (SOP) through the effective use of knowledge management. - Acquire and maintain current knowledge of relevant policies in order to provide technically accurate solutions to users. - Assist with activities to triage and escalate any system or network outage to reduce downtime. - Preparation, allocation, and maintenance of IT equipment throughout the Warehouse for both internal use and shipment to customers. This includes imaging and setup of devices, troubleshooting of all IT related equipment such as PCs, wireless handheld devices, thin clients, printers and other end user devices. ITSAs are also responsible for small projects within the Warehouse as well as team members for larger scale projects directed by more senior technicians. An IT Support Associate II is also expected to take initiatives in learning new technologies and pursue career development opportunities as presented in an effort to progress to higher level positions within the IT network. This position reports directly to the IT manager for the Warehouse. Physical Requirements: - Adherence to shift schedules and timeliness are key requirements - Willingness to work flexible shifts and scheduling, weekends, and holidays - 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience- High school or equivalent- Experience troubleshooting integrated and interdependent computer systems- Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications- Experience in a dynamic environment with a high degree of customer serviceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $42,200/year in our lowest geographic market up to $91,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Finance Manager, Corporate FP&A, Planning & Insights

Amazon seeks an experienced Finance professional as a Finance Manager on the Corporate Financial Planning & Insights team. In partnership with stakeholders in Finance, Accounting, and Legal, this high visibility role will support requests for financial data in the context of legal and regulatory work, acting as a key liaison across teams. This role will be responsible maintaining high standards across Amazon for data quality, validations, approvals, and narratives. This individual will also provide context on similar requests Amazon has fielded previously, advise and provide thought leadership on requests, and train members of the Finance organization on how to respond to these requests. This individual will also drive process and technology improvements as their expertise in this space matures. Candidates should have experience working with data, reporting systems, and data discrepancies. This role will require the ability to understand complex data, coming back to simple talking points for non-finance stakeholders. Candidates should have experience working in high visibility roles and be comfortable presenting to senior leadership. A polished professional presence and the ability to influence is critical. Candidates should also have a meaningful track record of making good judgment calls, strong independent initiative, and the ability to deliver high quality work without a lot of oversight. This role provides a great opportunity to demonstrate capabilities to dive deep, deliver results, think big, invent and simplify, and earn trust. In addition, exposure to the regulatory and litigation framework in which Amazon operates offers aspiring finance professionals an opportunity to become well-rounded in their career path.Key job responsibilities- Partnering with stakeholders in Legal, Finance, and Accounting on requests from Legal that include financial data, with responsibility to help identify stakeholders, broker conversations on data options, and drive alignment on approach- Overseeing that the process for responding to Legal requests and final work product meet Amazon’s exceptionally high standards for this work- Working closely with the Finance technology team on internal tools and technology.- In some instances, supporting specific Legal requests to coordinate or consolidate data pulls, write summary narrative docs, and oversee process components such as approvals- Developing a strong working expertise on Amazon’s core financial reporting, including nuance that may be relevant for reporting in this context, and using that expertise to educate stakeholders and advise on approach- Designing a strong set of training materials and running training for Finance teams- Building reporting and other communication mechanisms to keep leadership apprised of activity in this space- Successfully articulating and then advocating for targeted process and technology recommendations that operate effectively at scale and solve for efficiency, controllership, and/or quality objectives for this work About the teamCorporate FP&A is the CFO's Finance team. It includes a technology team, several analytics and reporting teams, and G&A Finance support functions. The Planning & Insights team helps manage business and finance deliverables and serves several controllership functions, including training and overseeing how our Finance teams respond to Legal requests.- Bachelor's degree- 5+ years of tax, finance or a related analytical field experience- Experience in identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan- MBA, or CPA- Experience with Oracle, Essbase, TM1 and similar tools- Experience performing ad hoc analysis using advanced Excel- Experience communicating results to senior leadership- Experience in multiple finance and accounting rolesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,900/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Customer Success Manager, BEATS

This role is located in one of our approved office locations in Seattle, WA.Want to own the tactical implementation of plans and projects that create an immediate impact on customers and businesses?As a Customer Success Manager with BEATS-Amazon Vendor Services, you will work with Amazon’s top vendor partners, influencing processes and plans across their businesses on Amazon.com and improving end-customer experience. You will provide data driven strategic insights and ensure high operational standards. Your personal engagement, relationship building, and analytical skills are key to developing a trusted advisory relationship to guide and influence vendors to achieve their strategic and tactical goals.Amazon Vendor Services Team works with Vendors who sell products such as:BEATS (Business, Electronics, Automotive, Technology, Solutions) – Business Solutions, Auto, Camera, Office, Wireless, PC & Software Our goals include providing the best vendor experience, a rewarding Customer Success Manager experience, and ultimately to enhance the experience of our end customers. You will collaborate with a team of 6-10 Customer Success Managers to innovate, continuously improve, learn, and grow for the benefit of both vendors and Amazon’s millions of customers.The teams are supportive, engage regularly for fun events, and encourage each other in continuous improvement. Customer Success Managers have a clear path to roles across Amazon, including a direct path to Senior CSM within our team. We work hard to ensure your individual professional growth.Daily Roles and Responsibilities: Act as the primary point of contact and as the internal advocate for vendor issues, questions, requests, escalations, and concerns Identify, advise, and execute strategic vendor priorities across marketing, merchandising, and supply chain management Interface with multiple portals to develop product messaging on Amazon.com, monitor catalog inventory positions, and track sales performance Analyze data from multiple sources and present recommendations to vendors on trends and opportunities Provide support and strategic business recommendations while working with internal teams to ensure operational performance Develop and deliver reports to vendors specific to their needs and strategic growth goals Educate vendors on tools, policies, processes, and relevant growth opportunities through Amazon programs and products Pitch promotional opportunities to help vendors drive revenue growth to meet their YoY goals Engage multiple internal stakeholders to problem solve, surface defects, extract and analyze data, and drive continuous improvement for your vendors and the organization Identify, solve, and scale process improvements across the team and broader organization Manage challenging account goals, issues, and projects3+ years of professional experience in client or vendor facing roles with a focus in relationship management and negotiation skillsExperience analyzing data and best practices to assess performance driversBachelor's DegreeData analysis experience including manipulating large datasets from complex systems and interpreting resultsExperience developing and implementing strategiesExperience influencing stakeholdersProficient in ExcelTime management, prioritization, and problem-solving skillsStrong written and verbal communication skillsExperience rapidly adapting to change and dealing with ambiguityMaster’s Degree, or equivalent5+ years of experience in account management, sales, marketing or buying5+ years in related industries, such as retail, hospitality, technology, consumer electronics, home goods, recreational goods, scientific products, industrial products, or telecomExperience with analytical & productivity tools including or similar to: Tableau, Salesforce, Microsoft OneNote, SharePoint, and Oracle Business IntelligenceE-commerce experienceData analysis experienceProven ability to learn tools and processes then effectively use them to provide serviceManage multiple projects and priorities in a fast-pace, deadline-focused environmentProven track-record of taking ownership and driving resultsStrong attention to detailExcellent problem-solving skillsComfortable working in a diverse group and contributing to an inclusive cultureAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $52,400/year in our lowest geographic market up to $112,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Associate Contracts Manager

Amazon’s Kindle, Web Services, and Consumer/B2B retail businesses are seeking talented Contracts Managers for positions across our various teams.The successful candidate has excellent communication skills, and will support reviewing, drafting, and negotiating contracts for an assigned business team. You will also participate in team-wide meetings, departmental goals and collaborative projects, and have access and visibility to business leadership.Amazon offers its Contracts Managers the opportunity to develop their experience and career with one of the world’s most recognized and dynamic brands.• 2+ years of contracts management, paralegal, or other comparable experience within a law firm, government agency, or in-house legal department, with responsibility for reviewing, drafting, and negotiating the legal terms of a broad range of standard commercial contracts• Experience working with MS office, including Excel, Powerpoint, Sharepoint• Previous in-house legal experience a plus• Experience related to technology companies is a plus• Excellent organizational, interpersonal and communications skills• High attention to detail and proven ability to manage multiple competing priorities simultaneously• Excellent analytical skills and the ability to use data to measure results• Ability to create new procedures and workflows• Organized self-starter with a focus on excellence and entrepreneurshipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $52,400/year in our lowest geographic market up to $112,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.